Yes, I'm putting in a review for Staples. Why Staples? They are all pretty standard right, you get…read moreyour supplies, they ring it up and off you go! Nope. Not here. Here, they know me. Well, the manager does. He knows me by "post it girl". This is where I stock up on post its. It may not seem like much to you, but it's pretty darn special to me. No one knows me or recognizes me back home and I LIVE there. Here, I get a welcoming committee. Everyone here is polite and personable. Everyone here is chatty. And everyone here knows, I'm Ericka and I love post its. That alone makes me feel VIP. And as you know, I wear an invisible tiara, so me loves that!! If you live in the area or are breezing through, stop by, get your supplies and share a smile with some really good people who are more than willing to help.

I generally do not leave reviews for retail venues. However, staples is a business oriented supply…read moreand service store. While they may have supplies for business, their customer service is the most awful thing I've ever experienced. They are woefully understaffed, the staff is woefully indifferent, and if you do not know exactly what you want and where it is, you will not have an easy time at this store. My chief complaint is the UPS and business communications center. If it is staffed at all, it is apparent that the staff does not really care about what they're doing. I guess I am having a hissy fit because I don't like being ignored when I am trying to use and pay for a service. I was very lucky that a staff member from a different store was observing Bennington and she went out of her way to help me while the staff of the Bennington store was worthless. Staples provides access to business supplies and technology and is in my mind a vital asset to business. It is a shame that this particular staples seems to be engaging in a suicide mission to put itself out of business. Hopefully future customers will take the lack of service into account when they shop here. The store has plenty of items which are necessary for business. Just don't expect anything, but very basic, minimal services when at the store. I am done complaining.