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    Staples

    Staples

    (6 reviews)

    I shopped locally (Bennington, VT) to find a Display Port to HDMI Cable. A staples employee was in…read morean aisle, and I asked where I would find this part. He pointed to the next couple of aisles and didn't want to take the time to assist a customer exactly where to find this. I searched and was not able to find what I needed. I asked another Staples employee walking by, she said she would check her computer and let me know if there were any in stock. In the meantime, she cashed a couple of shoppers out and I went up to her and asked if she found anything. She said they don't have it in stock, and I asked her if they had a computer person more knowledgeable to find a capable part. She said I will be with you shortly and was cashing more customers out. Not very good customer service. I ended up leaving and ordering this part on Amazon and even paying the shipping fee.

    Yes, I'm putting in a review for Staples. Why Staples? They are all pretty standard right, you get…read moreyour supplies, they ring it up and off you go! Nope. Not here. Here, they know me. Well, the manager does. He knows me by "post it girl". This is where I stock up on post its. It may not seem like much to you, but it's pretty darn special to me. No one knows me or recognizes me back home and I LIVE there. Here, I get a welcoming committee. Everyone here is polite and personable. Everyone here is chatty. And everyone here knows, I'm Ericka and I love post its. That alone makes me feel VIP. And as you know, I wear an invisible tiara, so me loves that!! If you live in the area or are breezing through, stop by, get your supplies and share a smile with some really good people who are more than willing to help.

    Highlander Bicycle

    Highlander Bicycle

    (4 reviews)

    I brought my new e-bike on for a once over, which Andrew, the shop manager, was kind enough to do…read moreright away at no cost. I asked about some of the e-bikes they had for sale. Later that day, I brought my wife in to test ride one. She enjoyed it so much, we bought it on the spot. I'd known about Vermont's financial incentive programs and asked about them. Apparently there was some confusion about how it worked, and I left thinking I had to apply for a rebate, but in fact it's a voucher program. That meant I had to apply for the voucher, then use it towards the purchase of an e-bike. I contacted the state's program and was told I had no recourse. I called the shop and spoke with Andrew, who was very apologetic, offered a solution that met with our satisfaction. What it came down to is that I can get an e-bike anywhere in Vermont. It's the customer service that will bring me back, time after time.

    Giving this two stars (as opposed to one) only because the guy was relatively nice when he finally…read moregot to me. Walked in this morning with the intention of buying a bike and let the clerk know that that's why I was there. I told him that I wanted to look at some bikes with him as soon as he got a chance. He then proceeded to wait on other people who came in after me and I finally had to remind him that I have been waiting 20 minutes to look at a bike. After the weight and then basically told that they have very limited stock and if I wanted The kind of bike he would recommend for me that I would have to order it out of a catalog, site unseen, and I would own the bike even if it didn't suit me when it arrived. As someone who's not an experienced bike rider that just seems ridiculous. Anyway, I'm sure if you are a very experienced bike rider and know exactly what you want this place is fine. For beginners or people who haven't ridden for a long time...not so much.

    E Enable - itservices - Updated May 2026

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