People with negative reviews have serious issues. Knapps is the friendliest place that is. Duffy,…read morethe owner, is a great guy always ready to help. I brought my guitar looking for some help and he sat with me for a long time giving advice and even told me where to go and what to look for. Never pushed me into buying anything. We need more places like this and more people to go to Knapps and support this business.

The wall of guitars, many of which are quite reasonably priced, is an obvious draw to the musicians…read moreamong us. And if you're like me, where you're more musically inclined to play the stereo, there's a selection of vinyl - LPs and 45s - in the back to peruse (plus that cool display of 45s hanging from the ceiling in the guitar room). And if that's not enough, there's all the hobby supplies in the rest of the store. This is definitely a place to check out.

Great, old school, no frills music store. Caters more to electric players with a large selection…read moreof vintage amps and high end guitars and basses. Offers reliable instrument repair, too. All in all, great music store! For you guitar players, they offer a string club.

One of the last "real ones". Much better than any box store, super friendly staff, took me on a…read morelittle tour around when I came in browsing and messing about on a few instruments. Wish I lived nearby to visit more frequently.

These guys are great! They know their business and are fair and honest. Highly recommend!read more

I don't usually write reviews, but my experience with Comprehensive Computing was so good I had to…read moresubmit one. I messaged them on a weekend when they were aready closed about my daughter's cracked macbook screen, Byrom got back to me right away telling me he would be happy to make the repair. I paid for the screen the next day, dropped off the computer Monday, and picked it up Tuesday. It was like new. They charged approximately half the price other places had quoted. They even said that if the problem was more than just a screen replacement, they would fix it with no extra charge. I highly recommend them.

Quick service & Jeremy knew just what I had done wrong & fixed it immediately!…read more Thank you, Jeremy!!! Julie Pelletier

The two young men on West Housatonic St are the BEST! They always go above and beyond to help you…read morewith all your phone needs.Even being out of state they have helped me with paying my bill, they will do whatever it takes to make sure you are completely satisfied.I highly recommend them for all your electronic devices.Great Job !

I have used this place for many years they are extremely fair in price and knowledgeable with all…read moremy IT needs

My laptop crashed with very valuable documents and software that was no longer available to me…read more While he first tried to replace the motherboard, the computer was just too far gone and the traditional fixes just didn't work. He knew how important the data was to me and didn't give up and kept trying until he was finally able to transfer the data. I appreciate his persistence. Zane has also helped us in our purchase of new computers including a custom gaming desktop for my son. Zane was also very cognizant of price and did his research to help us find the the highest quality product at the best price. Thank you Zane!

I spilled coffee on my laptop key board, brought it in to the guys expecting that it was fried…read morecouldn't be repaired. Received a call within a day as they had it up and running added all the upgrades. Reasonable cost. I would highly recommend them for all you computer needs.

I am an old woman who has lots of issues with computers and IT. Unfortunately, PC Guyz had little…read morepatience with me. I was willing to pay and I know that the things I don't know about computer tech must be hillarious to some folks but I am in this world and need help. He was patient for the first few times. Then the door was locked on me.

I had left my connection to my laptop charger at home and I was unable to locate one in the local…read morebig box stores. My computer is a couple of years old so it was not as readily available. The owner was able to find one for me after we texted back and forth. He was so kind to take the time to look and check before I came in. I arrived to pick it up and he insisted to give it to me for free despite my trying to pay him. I was just floored by his kindness. I do plan to pay it forward because kind people exist in this insane world.

I have been having trouble starting my older computer with Windows 7. I depend on my computer for…read morework. Dan fixed it in less than 15 minutes. He knew exactly what it was, an extra video card that was no good. He came to my house in a timely fashion. Well worth the money and effort. Thank you Dan!

Been going to Collar City Guitars since they opened. It's great to have a music store of this…read morequality on Troy. Peter and staff are very helpful, honest and do good work. It's great to see the evolution of the gear they have, a great selection of instruments and gear. Highly recommend, you can't go wrong.

FANTASTIC little shop in Troy. Lots of different types of gear. We came in looking for EarthQuaker…read moreDevices pedals and were not disappointed. (Tho, sadly, they did not have a Spires, which is the one I am still looking for.) We were able to try several pedals. My partner has been seriously looking for a looping pedal for as long as I've known her, so we saw that they had a few, and they were gracious enough to set them up for us to try (even the Electro-Harmonix one that they said was not very intuitive (Guess which one we ended up with.) They were VERY friendly, but at the same time did not hover over us. They let us spend about an hour playing with different pedals, talked about the shop, and guitars, and loopers, several customers came in and out, and all three of the guys behind the counter worked on some repairs. (They are a very repair centric shop.) The layout is a bit tight, but it's cozy. They have comfy seating, and really nice displays. It feels crowded, and it is, but it's in that... Clean and homey sort of way. They don't have a HUGE selection... It is not going to be an experience like guitar center. But it's going to give you that caring and dedicated local shop experience. And that's so much better. The prices were GOOD. (The looper ended up being cheaper than Amazon.) He even gave us each a EarthQuaker Devices sticker. (Before we even bought anything.) These guys are an Earthquaker licensed shop, too, so if you're looking for those pedals, this is a place to go.