I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

Apple Crossgates continues to be a three-star experience, i.e. not great. We needed a battery for…read moremy wife's otherwise serviceable iPhone 12 and had the impression if we made an appointment and specified we were there for a battery replacement the process would be quick and easy. Instead we waited for an hour, much of what was spent with staff trying to upsell us to a new phone. When we finally convinced them we just wanted a new battery they said it would be another two hours. They managed to sell us an add-on battery pack ($50) through an uncharacteristically clueless salesperson who did not know that it came with a charging cable or that the cable, when discovered in the packaging, was not compatible with our phone.

A terrible experience, they need to hire more staff to avoid their staff going from person to…read moreperson. I was there for four hours just get my new computer migrated. They were very quick to take my money but the migration last for three hours because staff was ridiculously stretched. Ther very worst customer care I have ever experienced.

Standing here for 15 minutes after being told someone will be here to assist. Not a sole around…read more Finally a young man named Jacob appeared who was very helpful, he listened to what I was looking for in a laptop and did not try to upsell me on any products. Jacob gets 5 stars but the business itself only gets 3 stars.

Crap experience. Made a reservation for the geek squad and no one acknowledged me for over 25…read moreminutes while I waited at the front and saw my name constantly show on the screen saying I wasn't checked in. I get it ur understaffed and it's the holidays but you can still acknowledge me so I know I'm not waiting around for nothing? Finally get someone to help me and the guy looks at my computer for all of 2 seconds, says it's gonna be $800 and two weeks to get it back. There was no way he knew the model, year, size etc; based on looking at it for that long. He told me to just look at getting a new computer. While I was waiting around for 30 minutes I ended up booking an appointment with the Apple Genius Bar- they actually looked at my computer, quoted me $400 and it was fixed within 24 hours. My experience with this Best Buy has never been good in all honesty. I get it customer service sucks blah blah Best Buy do a better job of training ur employees and taking care of their needs so they can actually help ur customers cuz revamping the store is not enough. U don't care about ur employees so they don't care about us. DO BETTER! Also shout out to some old lady named Gloria cus she was being a Karen on my behalf and I thank her for that.

Reboot computers was there during the Covid-19 pandemic when everyone was working from home. We…read morewere ordered to work from home and when my computer failed I called Reboot. We tried a couple of things over the phone to avail. I brought the laptop in and explained my issue and the need for access to work. Within hours I had my laptop back! Amazing service! Very friendly! Highly recommended!

I have used Reboot Computers on 4 occasions- twice to clean up massively infected hard drives once…read moreto replace a hard drive and, most recently, to buy a new computer. Joe, the owner, did great in each instance. He is personable and informed and really wants to get things right. The computer I bought was to run programs through a Sonos sound system and a Sony TV. The codex output did not work due to software compatibility issues and Joe installed a new video card for NO COST! Also service was fast and he is a great communicator.

This place has some really good folks working here. Often times I've had friends and family mention…read morethat they need to take their computer to the Geek Squad for repair. After admonishing them for considering putting their computer into the vile hands of the generally-incompetent shitbirds at Geek Squad, Computer Renaissance is usually the place that I recommend. I don't deal with them for service (at least not directly) because I don't need to, but I do interact with their staff when I'm looking to purchase parts. From these interactions, I can safely say that unlike Geek Squad, these guys really know what they're talking about. Not only are they very familiar with the more advanced and high-end solutions and products, but they're also helpful when it comes to the more standard and common equipment. In other words, they're not the place that's going to pressure you into an upsell. They understand all facets of the industry well enough to recommend a solution that meets your needs, and they're certainly proficient enough to trust your computer to for repair. I can go into this place and talk to them about components for the $5000 uber workstation that I'm building, but also know that my completely computer-illiterate family member can go here and they won't talk down to her or try to sell her something that she obviously doesn't need. From my perspective, this is a great shop because they sell components and accessories that generally aren't available as in-store items at competitors like Best Buy or Wal-Mart. If you're looking for a less-common adapter cable of some sort, chances are that Computer Renaissance will have it in stock and at a decent price. Other places like Best Buy, Wal-Mart, or even online-only retailers like Amazon and NewEgg, will have the same parts, but will have to ship it to you... so you add a delay in receiving the item on top of potential shipping charges. Definitely give these guys a call first if you're looking for something, because you may save yourself some time and some money.

I have been trying to contact this company for 5 days…read more Phone goes to voicemail. I left a message. Website has a contact page. I sent the an inquiry. I have not heard from them. On the other hand, I did hear from a nice firm on Central Avenue with whom I will be conducting business.

Dave is a great guy. He appreciates and supports local small businesses in our area. Always trying…read moreto get them some recognition. I stopped in with an iPad issue. I had bought it 2 years prior and could not figure a few things out. Rob was great and I truly appreciate him for stopping what he was doing to help me. It's great to have someone you trust in the area.

I have been charged twice for a technician to come to my house. Once when I initiated the order in…read moretheir office then again once the technician finished his work at my house. I was over charged about $148 and they did not answer my request for a refund. The technician had an acknowledged learning disability and with some fumbling around got my system working. Once he left I figured out how the system worked and got the system optimized. I would not trust this business for integrity or codependency.

Highly recommend Nassau Computer Repairs!! Lloyd the owner is professional, kind and above all…read morehonest. When another computer repair had my computer for 6 weeks he had my problem diagnosed in less than an hour! If you need computer help Lloyd's your guy!

From the owner: We set ourselves from the competitor by providing tailored, personal, support to the customer. As a…read moreconsumer, I understand how other computer shops may exercise predatory tactics or try to up sell on everything. I vow to treat all customers with respect in regard to any problems they face.. as well their wallet. The shop may not always be open but my phone and email lines are! Give me a call, text, or email, anytime!

Tom is the best at what he does. He was open and communicative regarding my computer's issues,…read moreexplicit in his troubleshooting and resolutions, upfront about the repair price, and most importantly of all, he was professional and amicable. I can't recommend Tom enough!

Excellent experience with Tom of Delmartian Tech. I had a new laptop set-up and data plus apps…read moreincluding printer connections transferred. Fees lower than Best Buy Geeks but more importantly, I was confident in Tom's abilities and advice. Very pleased with results. Highly recommend.