IT Tech Boyce repaired my computer remotely. I had a security software that did not update…read moreproperly. He identified the problem, uninstalled the problem software and reinstalled it and the upgrade. He was knowledgeable and kind and helped me tremendously. Libertek is an excellent company to do business with and Boyce is a great representative of this. Implant.

I brought my crashed external hard drive into the store to see if they could recover the data from…read moreit. The guy who did my intake explained that it will be $162 due today. I asked if that is a flat fee if they are successful or unsuccessful. He said it was. I asked in there would be any additional fees, he said no. He said if they have to mail it out if they can't figure it out then it would be extra. I told him to not mail it out without first calling me to approve or not approve. He also asked if I wanted them to put the files on a hard drive which would be extra. I said no and asked if I could bring my own hard drive to transfer the files. He said yes. I asked if I should just bring it at a later date to do that and he said yes. He told me it would take 10-12 days. On day 14 I still hadn't heard back so I called. The guy who answered didn't know what I was talking about and had to call me back. Another call where the guy seemed confused about what I was asking. At this point I lost the tiny bit of confidence I had with this place. He called back a second time and said they recovered my files and I asked can I bring my hard drive at 3pm the next day to get my files. He said yes. I arrive the next day to be told by the store manager that it will cost me another $75 to transfer files to my hard drive. I refused to pay and told him nobody said anything about a hidden data transfer fee. He said then I couldn't have my files I paid $162 for them to recover. I was so upset and he admitted it was possible his staff neglected to tell me 2 different times there was this hidden fee. He offered to charge me $50 not $75 for the error. Had I known upfront it would cost $237 not $162 I would never have hired this shady company. I am skeptical and think this is a normal predatory practice of this place

Tom is the best at what he does. He was open and communicative regarding my computer's issues,…read moreexplicit in his troubleshooting and resolutions, upfront about the repair price, and most importantly of all, he was professional and amicable. I can't recommend Tom enough!

He called me while he was on vacation and resolved my issue on the call! No cost to me.read more

Reboot computers was there during the Covid-19 pandemic when everyone was working from home. We…read morewere ordered to work from home and when my computer failed I called Reboot. We tried a couple of things over the phone to avail. I brought the laptop in and explained my issue and the need for access to work. Within hours I had my laptop back! Amazing service! Very friendly! Highly recommended!

I have used Reboot Computers on 4 occasions- twice to clean up massively infected hard drives once…read moreto replace a hard drive and, most recently, to buy a new computer. Joe, the owner, did great in each instance. He is personable and informed and really wants to get things right. The computer I bought was to run programs through a Sonos sound system and a Sony TV. The codex output did not work due to software compatibility issues and Joe installed a new video card for NO COST! Also service was fast and he is a great communicator.

I have been charged twice for a technician to come to my house. Once when I initiated the order in…read moretheir office then again once the technician finished his work at my house. I was over charged about $148 and they did not answer my request for a refund. The technician had an acknowledged learning disability and with some fumbling around got my system working. Once he left I figured out how the system worked and got the system optimized. I would not trust this business for integrity or codependency.

Dave is a great guy. He appreciates and supports local small businesses in our area. Always trying…read moreto get them some recognition. I stopped in with an iPad issue. I had bought it 2 years prior and could not figure a few things out. Rob was great and I truly appreciate him for stopping what he was doing to help me. It's great to have someone you trust in the area.

These guys are great, been going here for years and just take them for granted but they take care…read moreof any problems I have with a fast turn around, a friendly smile and an excellent price. Thank you again DEA COMPUTING !

I was having issues with my PC not running past a troubleshoot screen, it was fixed in very fast…read moretime that fit my tight schedule and I was told very clearly what went wrong and what could go wrong again. Very nice staff and service!

Just saw a recent review which reminded me that I should get off the Yelp bench and do my part…read more Last year our home office computer system just stopped. My wife needs a computer at home for her work and could not afford any down time. A quick call to White Wolf had me bring in my computer for diagnostic. As we feared it was dead. However they were able to salvage everything on the hard drive, walked us through options for new computer, ordered and installed it within days. What could have been a nightmare was actually a pleasant, although not cheap, experience. Very Happy.

Amazing customer service. Hard place to find, but I just showed up with a question and the woman…read morethere (Jenn) not only answered all of my questions, she straight up gave me a SATA cable (no stores in the area were carrying them). It was awesome and now I wish I had at least offered a consult fee or something. Will absolutely use them for any other issues or upgrades I can't handle myself.

Frank is the best. And if your computer has died a sad death he can provide reconditioned ones at…read moreincredible prices.

When you leave a computer for repair, instead of saying he'll notify you when it's done like any…read moredecent repair business, he tells you to come back on a future day, and when you do the repair is not done and he gives you another day, and again it is not done, etc. as many as 4 times. The last time I brought in a computer that my monitor didn't work with and when he finally claimed it was done he also claimed he had done something to the USB ports and charged me for both. When I got home it turned out he didn't do anything about the monitor problem, and I don't believe he did anything to the USB ports, there was nothing wrong with them to begin with and I didn't authorize him to mess with them. It was a lie he made up to jack up the amount of his bill. In fact he didn't do anything at all with my computer but took my money. Unprofessional, incompetent and dishonest, worst repair shop I've ever used.

I have used this place for many years they are extremely fair in price and knowledgeable with all…read moremy IT needs

My laptop crashed with very valuable documents and software that was no longer available to me…read more While he first tried to replace the motherboard, the computer was just too far gone and the traditional fixes just didn't work. He knew how important the data was to me and didn't give up and kept trying until he was finally able to transfer the data. I appreciate his persistence. Zane has also helped us in our purchase of new computers including a custom gaming desktop for my son. Zane was also very cognizant of price and did his research to help us find the the highest quality product at the best price. Thank you Zane!