If you're looking for an affordable repair for your Mac, I would 100% recommend Bill. With multiple…read moreyears of experience working for Apple in a lead role, Bill is certified by Apple for repairs - no more voiding warranties by having the "off brand guy" fix it! Bill was able to upgrade my 2011 MacBook Pro to a SSD for an extremely reasonable price and the work was completed in under 48 hours. My computer is just as fast as my new 2016 MacBook Pro now and works like a charm. Thanks Bill!

excellent service...very easy to work with..outstanding results on the repair. I would highly…read morerecommend Bill to repair your Mac

I was recommended to Spaulding by a local business and he very ably helped me transition from MS to…read moreApple. More recently, I took a non working IPod Classes to TJ when others declined to look at it. Competent and personable.

I've used them for years. Spaulding is there to help. Not to sell you new tech. Just to give you…read morean honest answer whether your current laptop or desktop is fixable. Reasonably priced and reliable.

My review for Mad Macs is long overdue. I had a crazy incident as a young college student back in…read more2001 that left my brand new iMac completely destroyed, and I couldn't afford to replace it. (The one I had was purchased with credit and I was already paying monthly for it)! I took it into Mad Macs with no hope that anything could be done. Since it was still under warranty, the man who helped me said that he could replace the motherboard and other fried parts for me, and that act of kindness saved my life. I still think about it every now and again, which is why I'm leaving this review. Because of his kindness, I was able to do all my schoolwork in the coming years, and I did not have to go into more debt by replacing it. Mad Macs repair man from 25 years ago... you're a real one.

Mad Macs has more than surpassed my expectations once again. They were quite accommodative and spot…read moreon in helping with a computer task at a reasonable fee. They were extremely supportive and patient to me, an older dinosaur.

I took my custom built 2008 MSI Intel Quad Core PC tower into the shop to get worked on. Was having…read moreissues with Blue Screens, over clocking and then my HD failed. I could have done the work myself but I am real busy at work and don't have all my normal tools being a transplant from VA. So I dropped it off. Here are some Negatives - 1. shop is over worked and understaffed. Techs ae coming off the bench to do counter work. 2. They have Vendor issues and need a better tracking system of parts they order. 3. The IT/PC geeks are real good on the Tech side but lack some skills with follow up to the Cust. Here are some Pos. - 1.They know what they are doing. 1000% better then those numb nuts at Best Buy (when I took my PC there 1st I had to tell the tech what my Heat Sync was. "I never seen one that big" he said) 2. They can put the stuff together fast and with high quality (if they get the parts see Neg above). 3. Their prices are in the ballpark with other similar stores and when they mess up they step up and admit it and will knock off some of the cost to get right with their customers. I will return to have more work done if needed on my PC or Laptops. If you need something simple, or a standard fix, then use them. If you have a custom issue or an issue where you need parts heads up you may have to wait a week or two, and follow up with them until they get staff in that can handle customer service leaving the Geeks on the bench where they belong. William "Billdog" Nelson Took my Frankenstein back in due to USB and software issues. CA did not have to but they waived the charges for the issues I had. I loaded UniBlue software to clean my PC and check for updated drivers. Come to fine out that UniBlue was doing more damage then help Matt spent 6 hours resetting my PC and cleaning out all the problems UniBlue software caused. I have already spread the word to others I know that if you need PC work done take it to CA. They have hired new staff and are running a tighter ship. BillDog

****This review is for the Albany, NY store****…read more I brought my PlayStation 3 into Computer Answers for a diagnostic and estimate on April 20 because it was not accepting discs. I was told that they would call me with the dianosis and estimate after they had looked at it, would which take at least three days. When I hadn't heard anything in a week, I called, mainly to make sure they had my correct phone number. Again, I was told that someone would look at it and get back to me shortly. Okay, fair enough. A week later, after hearing nothing, I called back. I was told that the tech "has it on his desk" and would get back to me. THREE WEEKS LATER and nothing. I called and spoke to the tech. He said he would look at it and call me "later today." That was on a Thursday. By the following Saturday, I hadn't heard back, so I went in and asked them to just give me the PS3 back. The story is also dirty and the work area is a pile of junk, electronics, and random parts. Other people have mentioned things being lost and broken and I can see why. Your millage way vary but if I were you, I'd take my electronics literally anywhere else.

Jay is the Bomb! Polite, knowledgeable service. Pick up,…read moredelivery, order parts...... You won't get better service anywhere and his pricing is just delightful.......

Jay is absolutely the best service technician I have ever had the pleasure of using! He went out of…read morehis way to find me the exact OEM screen replacement I needed for my phone and even gave me an opening to have it replaced at his house on a Sunday afternoon! I will definitely refer him to all my friends who might need any kind of electronics service. Once again, he is by far the best! Art S.

I got my phone screen replaced with 518 screen repair today (8/30/24) Orlando came right to my…read morehouse and did it in the parking lot, He was very professional and pleasant. My appointment was for 6 pm and he showed up right on time. Orlando told me it would take about 15 minutes and within 15 minutes I had my phone back in my hands. 518 screen repair,and Orlando will always be my go to going forward. His prices are very reasonable, his customer service is a 1,000 out of 100. I had my phone screen replaced before ( and the results are not the same I promise you) Orlando and 518 screen repair is the new go to for me with repairs. Orlando thank you so much for repairing my phone I am so grateful that when I googled iphone screen repair you popped up. Keep up the great customer service and fast repairs. you are awesome. Thanks again. Anthony.

Great service at a fair price, would use him again for screen repair if I ever needed it.read more

The woman who answered the phone and set up the service visit was friendly. Despite several calls…read moreahead of me the technician arrived quickly after initial call. He was very nice and took the time to answer tons of questions and helped me have a comfort level with how the furnace works. Our furnace was up and running great in no time.

Have been a Hart's customer for years and had great service from them the whole while. They have…read morecome through for us when we needed a delivery on short notice, when something went wrong with our system, multiple times. Will continue to use them for our oil needs for years, great people and a great company!

Thank you for changing my one star review to a five star review! This all happened as a result of…read morethe outstanding customer service I received from Brian. From start to finish he made sure that the service I should have received, I now received tenfold! The delivery crew was fabulous as well, on time and with updates, setting everything up with care and with a quickness. Thank you again Brian for changing my opinion and allowing me to continue to do business with Earl B Feiden!

I have to agree with other reviewers mentioning how awful the installation process went. The…read morepurchase was super smooth because I did my homework and knew exactly what we wanted down to the model numbers. What really buttered my biscuit was them telling me my 220v outlet was not working....so, I hired an electrician to come out to fix an outlet that turns out was working perfectly.....($189.95) minimum house call charge. Also they had issue with the drainage for my dishwasher.....had a plumber come out to tell me they only needed a $2.75 PCV flange to get past their installation Issue. This is not the experience I expected and apparently purchasing a Heavy Duty Washer and Dryer, a Refrigerator, a Dishwasher and an Induction Stove ( which came out to more than a couple bucks) all at the same time does not warrant sending out installation people with more than one installation under their belts. We're not likely to use them again. Mostly because of the Electrician thing

I have purchased two laptop computers from Computer Answers in East Greenbush. I am a twice happy,…read moresatisfied customer. Do yourself a favor and stop in here if you are in the market for a computer. Get local service and support, get a good product at a good price, and support a local business. Computer Answers is located in the corner of the Price Chopper/Columbia Plaza strip mall on Columbia Turnpike (9&20). You may not have noticed it, but it is worth seeking out. Bright blue LED lights are now installed around the shop windows to help draw your eye. Inside, the store itself is a no-nonsense tech-oriented shop that skips the mood lighting, Muzak, and other frills. What it offers instead is excellent service for computer sales, repairs, and upgrades. Computer Answers offers good values with a selection of refurbished desktop and laptop computers with warranties at good prices. So, why buy a computer here, instead of online, for from a big retail or a Big Box store? Here is my first hand experience as a reason: I was helped with my purchase decisions by Kevin who works in the shop during daytime hours. Kevin was extremely knowledgeable and helpful with information about the computers offered for sale. What differentiates Computer Answers from the normal retail store is on-the-spot personalized service. I wanted to upgrade the laptop from its standard 4 GB of memory to 8 GB. Kevin quoted me a great price, and 10 minutes later, two name brand 4GB memory boards were installed in the laptop.. Kevin pointed out that the 32-bit OEM version of the Windows 10 operating system installed on the computer could only utilize 4GB of memory. So, Kevin is upgrading the the operating system to the 64-bit system so that I will get the value I paid for for the memory upgrade. Thanks, Kevin. I don't think a Big Box store would offer such knowledge and service. Oh, yeah, and Microsoft Office came per-installed and registered on the computer. That's not a 30-day trial either, that's usable software included in the purchase price. The shop offers a 6 month warranty with a computer purchase, and up to three-year warranties are available if desired. They will also migrate files from your old computer to your new one as part of the purchase price. I heartily recommend that you check out Computer Answers in East Greenbush as part of your research when shopping for a new computer. I am glad I did.

I would not recommend ANYONE choose this business. They take advantage of Elderly people. They…read morecharged me 300.00 for a new hard drive and said everything would be in working order. Two weeks later, there was a Windows activation error and they said I would need to call Microsoft. This company does not stand behind their work.