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    11 months ago

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    Jack P.

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    People searched for IT Services & Computer Repair 348 times last month within 15 miles of this business.

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    Computer Answers - apple product repair

    Computer Answers

    (38 reviews)

    ****This review is for the Albany, NY store****…read more I brought my PlayStation 3 into Computer Answers for a diagnostic and estimate on April 20 because it was not accepting discs. I was told that they would call me with the dianosis and estimate after they had looked at it, would which take at least three days. When I hadn't heard anything in a week, I called, mainly to make sure they had my correct phone number. Again, I was told that someone would look at it and get back to me shortly. Okay, fair enough. A week later, after hearing nothing, I called back. I was told that the tech "has it on his desk" and would get back to me. THREE WEEKS LATER and nothing. I called and spoke to the tech. He said he would look at it and call me "later today." That was on a Thursday. By the following Saturday, I hadn't heard back, so I went in and asked them to just give me the PS3 back. The story is also dirty and the work area is a pile of junk, electronics, and random parts. Other people have mentioned things being lost and broken and I can see why. Your millage way vary but if I were you, I'd take my electronics literally anywhere else.

    I worked w Brendan and Alex. The guys here are honest and won't take you for a ride to get your…read moremoney. This is what I was looking for. unfortunately, my laptop is not able to work anymore but I was thankful for going to them. In the future I will continue to do so for other electronics! Great job guys!!!

    Computer Answers - Apple product repair

    Computer Answers

    (5 reviews)

    I would not recommend ANYONE choose this business. They take advantage of Elderly people. They…read morecharged me 300.00 for a new hard drive and said everything would be in working order. Two weeks later, there was a Windows activation error and they said I would need to call Microsoft. This company does not stand behind their work.

    I have purchased two laptop computers from Computer Answers in East Greenbush. I am a twice happy,…read moresatisfied customer. Do yourself a favor and stop in here if you are in the market for a computer. Get local service and support, get a good product at a good price, and support a local business. Computer Answers is located in the corner of the Price Chopper/Columbia Plaza strip mall on Columbia Turnpike (9&20). You may not have noticed it, but it is worth seeking out. Bright blue LED lights are now installed around the shop windows to help draw your eye. Inside, the store itself is a no-nonsense tech-oriented shop that skips the mood lighting, Muzak, and other frills. What it offers instead is excellent service for computer sales, repairs, and upgrades. Computer Answers offers good values with a selection of refurbished desktop and laptop computers with warranties at good prices. So, why buy a computer here, instead of online, for from a big retail or a Big Box store? Here is my first hand experience as a reason: I was helped with my purchase decisions by Kevin who works in the shop during daytime hours. Kevin was extremely knowledgeable and helpful with information about the computers offered for sale. What differentiates Computer Answers from the normal retail store is on-the-spot personalized service. I wanted to upgrade the laptop from its standard 4 GB of memory to 8 GB. Kevin quoted me a great price, and 10 minutes later, two name brand 4GB memory boards were installed in the laptop.. Kevin pointed out that the 32-bit OEM version of the Windows 10 operating system installed on the computer could only utilize 4GB of memory. So, Kevin is upgrading the the operating system to the 64-bit system so that I will get the value I paid for for the memory upgrade. Thanks, Kevin. I don't think a Big Box store would offer such knowledge and service. Oh, yeah, and Microsoft Office came per-installed and registered on the computer. That's not a 30-day trial either, that's usable software included in the purchase price. The shop offers a 6 month warranty with a computer purchase, and up to three-year warranties are available if desired. They will also migrate files from your old computer to your new one as part of the purchase price. I heartily recommend that you check out Computer Answers in East Greenbush as part of your research when shopping for a new computer. I am glad I did.

    Roboot - itservices - Updated May 2026

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