Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

Super friendly and super helpful. They helped with an underground pipe leak and gave great…read moreexplanations of what the issue was and the best course going forward. They were fairly priced and were willing to work with us. Really great and responsive company! Happy we found them on Yelp!

We had a 20 year old water system in our house, that had what seemed like a million different…read moreparts, and was using up 20 bags of salt every two weeks! Scott came out and was able to totally streamline what we had, making the whole set up understandable, easy to maintain, and so much less costly. We are using a fraction of the salt used before the repair, the system is quieter, and the water is clean! We found Scott's prices very reasonable, and the quality of his service was amazing.

My new husband had used this service in the past for the well water cleaning and conditioner…read moresystem. Called them again and they were able to schedule us the same week. Carl was our technician and met me in the driveway. Explained they were using gloves and masks. He was very professional and efficient. Answered all of my questions too! Super grateful for good companies like this!

Beware: Overpriced, Misleading, and Unhelpful…read more I called A&F Plumbing for a $59 service visit to find out why my water heater was not heating -- seemed reasonable. The tech was polite. That's where the positives ended. He relit the pilot light and THEN told me it was $250 just to relight the pilot light -- something most plumbers include in the basic fee. After paying that ridiculous charge, my water still never got hot. He didn't check, wait to see - - just said he relit it. He did make sure he had a sales pitch though. Without fully diagnosing the problem, he jumped straight to recommending a $875 burner assembly or a $5,250 replacement water heater, (complete with estimates) claiming mine was 11 years old, but my house is only 9 years old. Either the math was off, or they were hoping I wouldn't question it. I paid $250 for nothing -- no fix, no follow-up, just out the window, whoever recommended them should be ashamed of themselves. Definitely a bait-and-switch. If you're looking for real solutions and honest pricing, I strongly suggest calling someone else.

I hired A&F to repair an under bathroom counter. A&F came out and said it would cost $250 to fix…read morethe leaks. After I approved it the plumber said it would cost $785. I feel they were dishonest and used the lower cost to get the initial approval so they could then Jackup the price. I will not trust them to do another job since this was a complete rioo

Great system. Love the ease of managing our subscription and peace of mind from clean water. System…read moreis super easy to Install and replacing filter takes 2 minutes.

BUYER BEWARE!!! I bought this product after having issues…read morewith another under-the-counter water filter company. Even though I have experience with basic plumbing projects, I didn't take any chances and had it professionally installed by a licensed plumber. The next day, we noticed it was leaking. The plumber came back and took out the filter, re-installed it, and it started leaking again. In his words: "I don't trust it." We just moved back into our house after 4 months when another water filter busted and flooded our home, so we had the Hydroviv filter removed. I'm not risking it and do NOT trust Hydroviv or their under-the-counter water filter products. I am posting a review here because I submitted the above review on their website but they censored it and won't allow it to post on their site. I have asked 6 times for a reason why and no one will answer my question. You cannot trust their website reviews when they only allow certain ones (overwhelming positive) to post. Their phone number doesn't work, their chat doesn't work, and the only way to communicate with them is via email, which, in my experience, takes 2-3 emails and a week before getting a response. Overall, one of the WORST companies I've ever dealt with. Because of their shady business practices, I am filing a complaint with the Better Business Bureau.

Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

Mike did our annual service. Friendly and efficient, no attempts to sell anything I didn't need…read more All wins

Our bathroom sink had been draining slowly for several days and eventually started backing up, so…read moreLyons Plumbing came out to diagnose it. The plumber cleared the blockage, inspected the drain line, and ran the sink several times to make sure the water was flowing normally again. He also checked the connections underneath the cabinet and tightened one that was beginning to loosen. The work area was left clean, and the sink has been draining properly since the visit.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

I have used Phelps 4 times, one of which they didn't even charge me…read more They were quick to respond to every call. They came out and sampled the water, and surveyed the job ( I needed a whole-house water filter). I found them to be competitive and professional. It's a local company with good folks.

My water went out last month. It did that a couple of few years ago too. It's a mystery why, but…read morePhelps, like a lot of techs interacting with a senior female, put the hard sell for lots of repair $$$ when they lied about their diagnosis, and recommendations for how to to fix the root cause. When the two techs came out, the lead tech said my pressure tank bladder needed air, and the switch was sticking on one side and overheating. After just going under the crawl space and futzing around (I told him there was no pressure after looking at the gauge myself), he recommended a $4,500 replacement of the pump, tank and switch - OR, I could upgrade to a better system for $6k ish.When I asked if he could just add air to the bladder with a pump so I didn't have to pay for another visit, he said oh no, he'd have to come back and also replace the switch if he did that. Funny, Phelps replaced the tank and bladder the last time this happened - 2017, I think. I wonder if I spent an unnecessary $750 on a new tank then, because they saw a "little rust" on the tank back then. Next time, I go under the crawl space to look at it myself. Ugh. Hmmm... He left me with several estimates...ranging from $700 to $6k and said I could do his recommended replacements or...do nothing until the next time it happened and spend more. They charged me $307.50 for NOTHING but a rip-off -just more money and an inaccurate diagnosis. Fast forward to a visit by JE Roberts, the next day (always get a couple of estimates) and the tech actually tested the water pressure by stressing the system - hooking up a hose to the tank - to mimic what might have tripped the water system off. He was patient, explaining why to me, and even took me under the house when I asked to show me the tank and switch (only about nine years old and he said NO bladder air issues OR switch overheating - saw it with my own two eyes). He said he couldn't diagnose the issue after testing for an hour, except to theorize that the capacitor in the pump might have a little glitch that when it hits that, the system shuts down - only every few years, and to call them if it happens again. They charged me $200 - well worth it for a honest test and feedback. Trust me - I'll call Roberts NOT Phelps. Ever. Again. Ever. I've spent way too much money "fixing" things they suggest without a real fix of the root cause issue.

Quick and explained the issues and charged decent amount…read more Would recommend and call again

They came and were super fast and professional. Got everything sorted out for us and even showed…read morehow the previous install was not done properly.

We came from another service, that on a regular basis missed our delivery day and would not send…read moresomeone else out. We switched over to DrinkMoreWater and I have to say, without a doubt, this is the best move we could have made. The water is great so no complaints there. However, we always get an automated phone call reminding us of our upcoming delivery. Only one time was there an issue, and honestly, it was not their fault but ours. I forgot to put the bottles out the night before and they managed to reschedule us for the next day with no issues. Prior to our big snow/ice storm last month, they actually notified us they were delivering early, prior to the storm, to make sure we had our water. Great company!

Drink more water delivered my monthly order of water ON TIME,NO EXCUSES and gave me a…read morecomplementary case of 16 ounces of water in aluminum cans ... How neat, is that? Primo has a lot to learn!