1. Trinity Pro Services

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District Heights, MD

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Logan Mechanical

Logan Mechanical

(149 reviews)

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

My first experience with Logan Mechanical was stellar. However, after a recent visit from Tony, I'm…read moremore hesitant to use their services again. I scheduled a service appointment because my heat wasn't working. When Tony arrived, I asked if the issue could be related to work done on my system in August. I went upstairs to turn on the heat for troubleshooting, and before I even made it back downstairs, the heat came back on. When I told Tony I could hear it running, I asked if he had done anything to the system he said "no". I asked more than once, and instead of explaining what might have happened, he tried to sell me a routine maintenance plan, which I declined. I was still charged an $85 service fee. The next morning, I read the service report and saw that Tony had written he "I found that the gas valve was in the off position after place gas valve in the on position system engaged properly and began heating home." He never mentioned the gas valve being off or that he turned it on during the visit. I'm confident the valve was turned off during Logan's previous visit in August when a coil was replaced and welding was done in the HVAC closet. I reached out to Tristan to discuss the report and request a refund. I haven't received a call back from him or anyone else at Logan. Instead, Tony called me. After this experience, I feel less confident in Logan Mechanical's transparency and customer service. I appreciated my first experience, but this recent interaction left me questioning their communication and integrity.

Quality DC Appliance Repair - Zubzero refrigerator repair service Alexandria va

Quality DC Appliance Repair

(238 reviews)

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

Trinity Pro Services - hvac - Updated October 2026

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