I called Shemtov at 9 p.m. and left a message explaining that the previous company had stood me up and that we desperately needed help because the situation had become dangerous. I wasn't expecting a call back because of the hour, but they called me back within 10 minutes. They came out the very next day, arrived on time, conducted a thorough inspection, and provided a detailed quote. The job was completed the following day. They're a small company, but extremely professional. Not once did I feel like I was being ripped off. Honest, dependable, and responsive--everything you want in a company when you're dealing with an emergency. I only wish I had found them sooner. read more

This is a very professional company. They get the repairs done right the first time. They respond quickly and stand behind their work. I have used them often over the years and appreciate the quality service. read more

Always responsive , fair prices Explain in detail any work that needs to be accomplished Helps to build trust read more

We typically use CroppeMetcalfe for HVAC work but decided to try Shem-Tov on the basis of Yelp reviews, and indeed this morning their tech, Jamie, gave us the most thorough and helpful HVAC servicing we've had in years...at an entirely fair price. We'll definitely use them again. read more

7 years later and still fantastic. Best HVAC service around. Glad to be cool and comfortable in the hot Summer to come.

Thank goodness and all things for these folks today! My AC went off yesterday evening, July 16, and just didn't turn back on no matter the amount of troubleshooting I did for the thermostat. Sometime during the night the fan turned on for a little while, at which point I switched that thermostat to "cool," but by early morning the fan switched off and I was left to deal with the constant rising interior temperature. I had left a voice-mail with Shem-Tov Systems the night before, and they called me just before 10 am, got an idea of the problem, said they would send someone over to me between 11:30 and noon today. When the man came by I was eager to let him get right to work. Long story short, it was determined to be a bad blower motor that needed replacing and good thing he was able to obtain that part within 30 minutes. And when that A/C got turned back on, I was so happy and I just can't imagine living anywhere that doesn't have HVAC, especially in the summer! It was sweltering today as usual during a very hot July here in Silver Spring, MD. The other great thing about Shem Tov is they didn't charge some sort of ridiculous, marked up same day price for this work. I was quite happy with the final bill, and it didn't cost me an entire arm, leg or eye. read more

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Great service! Would highly recommend! Installed a new heat pump in cold weather when our old one went out. Pricing, service and installation excellent. Would not hesitate in recommending and using for other hvac services! read more

I used this company for the installation of a heat pump. They were highly recommended by a coworker. They were wonderful!! I had received quotes from other companies, but Shemtov was the best in all areas! I highly recommend them! Great workers who are highly knowledgable and prices that are the best in the area!!!! read more

I needed to call for assistance again with my heating system this morning. We awakened to NO_HEAT and I put in a call to ShemTov right away. They called back within an hour and I missed the call.... They tried again after another 15 minutes, each time leaving me a voice mail. When I noticed their calls, I phoned them again and they agreed to come out and diagnose ASAP. A few hours after out initial call, Yariv arrived at the door and came in to diagnose the NO_HEAT problem. It turned out the electric ignitor on our American Standard furnace was bad. He had a replacement on the truck, and within a half an hour it was installed and our heat was back on! I am beginning to be very assured that ShemTov will be available and be able to fix any domestic HVAC problem we encounter. read more

I called because I was looking to have my entire HVAC system replaced. The gentleman that answered the phone seemed to have no interest in my business and in fact was quite rude. read more

I had an emergency air condition problem the other day. I called to set up an appointment and they were quick to set up a time the following day. When the technicians came out they quickly assessed the situation. Their up front fee is 98 for the initial assessment. They found it was my compressor and were able to replace it within the hour. The total fee was very reasonable and they were very professional and friendly. I'm not sure about one of the comments about needing to use a check to pay since they take credit cards ( they charge a small percentage for that). I have placed them in my contacts and will use them again in emergencies. read more

Extremely grateful that Shem-Tov saved us not once, but twice this summer alone. We had a mouse die in our furnace and the estimate he gave us was hundreds lower than another HVAC company. We called him back weeks later when another part of our system died suddenly, and he was able to get someone out to us same-day on a broiling hot day, and charged us a very reasonable amount to make the fix within 20 minutes of arriving. Really appreciate his hard work. read more

Our old AC units at our rental property had to be replace ASAP.We called Shem-tov Systems on Thursday, and on Monday all three units has been replaced. great Quick response and great service. Thank you Yariv! read more

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I called Shem-Tov systems because a property we manage had no heat and it was getting cold. It's a vacant unit but we were concerned about pipes freezing... The team came quickly, was very friendly and was able to diagnose the problem, they had to order a replacement part, came back to finish the job and everything works great. They were fast, EFFICIENT and friendly. The heat is now working and problem solved! Highly recommended business. read more

I've been working with this firm for several years and have found them to be professional, courteous, prompt, and reasonable. They quickly diagnose the problem, explain it to me or and perform the necessary repairs. I recommend them highly. read more

My AC broke down in Germantown, Shem-Tov was able to get someone out on the weekend and the same day to fix it without charging ridiculous same day service fees. I will be a loyal customer. They found the issue super fast and luckily my AC only needed the capacitor replaced. They gave honest feedback and say our AC is pretty old but can still work for a while. Which I really appreciate since I was scared that I would need to shell out a lot of money for the replacement. With the current climate (covid-19), it's tough for everyone. I'm glad they are still working hard and making people's lives better. Thank you Shem-Tov and thank you Yariv Layani (our technician). read more

My gas heat went out yesterday and I called Shem-Tov today (Monday morning) and left a message. They called back within 15 minutes and had a tech to my house 3 hours later (fast!!). The HVAC engineer (who was properly masked with a KN95 mask) quickly figured out the challenge and happen to have a replacement part on the truck. The replacement was quick and the fee reasonable. it's nice and warm again. Would recommend and call again if needed. read more

What a racket. We called them last summer during a heat wave when our AC went out and they charged us $187 to replace a $7-dollar hardware store fuse. They didn't even explain the fix or what else to do. Got the feeling we were being gouged because it was a heat wave. Will not use these guys again. read more

These guys are great! High quality work, always keeping the customer's needs (and costs) in mind. We had a somewhat mysterious AC issue that required several visits, the last on a weekend right before a heat wave. No problem at all for Shem Tov--each step in getting to the bottom of the problem was well explained to us and even our aging AC system was made whole. "Shem Tov" means "good name" and these guys have earned theirs. Highly recommend this company! read more

This is a really good HVAC contractor. Their pricing is fair and they stand behind their work. Give them a try and you won't be disappointed. read more

I've used these guys a few times. First time, I used them for an HVAC maintenance contract based on all the good Yelp feedback. That was an okay experience. Then another time I called because I had an emergency AC outage. They charged me for the emergency call but couldn't fix it because he didn't have the part. So the next day they come out with the part and charged again. I only paid because I was desperate. But that's a rip off! read more

was referred by a neighbor and I'm so glad that we went with SHEM-TOV! My air conditioner was freezing over and wasn't blowing out any cool air. They were prompt in replying to my call and stayed in communication throughout the entire process. They gave me a quote before my visit. They arrived promptly, inspected my unit and let me know what had to be remedied and it was less than I had expected. They even left the area clean and put everything back in its place. Turned out that my AC just needed a good cleaning and it was good to go again! Highly recommend SHEM-TOV! They are polite, professional, efficient, and knowledgeable! read more

Got the job done quickly. Too expensive though. Charged 250 to solder copper line in condenser that was easy to get to. Charged too much for the refrigerant and charged 350 to install new fan motor and relay that were both under warranty. Will use someone else next time. UPDATE: Immediately following the above review of 3 stars, the owner of Shem-Tov looked into the services that I had received along with the charges and reached out to me directly by cell phone. We went through the service/charges together over the phone and following a mutual determination for a fair price, Mr. Shem-Tov reimbursed the remainder. As a customer, I have rarely ever had something like this occur and greatly appreciated his drive to make a customer happy. I retract my previous review and would both use and recommend the company to others. read more

What do you always look for in a home services company? Responsiveness Competence Honest work Competitive Pricing And no pushy sales Shem-Tov has this in spades. Did 2 jobs for us and I just wish I could find more people like them. read more

Excellent service and came out same day to fix an AC unit that was broken. Very professional, knowledgeable and outstanding customer service. We have used Shem-Tov several times and will continue to do so. They are the best in the business. read more

Our AC died a few weeks ago and Shem-Tov saved the day! They came out the same day and got our AC working again, even though we knew it was past time to replace it. We requested a quote for replacing the unit--Yariv answered all our questions and gave a very fair price for a great product. When the team came to replace the unit, everything went off without a hitch. They were courteous, knowledgeable, and fast! Can't say enough great things about this honest, professional, family-owned company. read more

Shem-Tov just installed HVAC and chimney liners for us. Reasonable price and very smooth transaction. Some other contractors have problems with the space we had to connect the water heater B-vent to the chimney liner but Shem-Tov were able to do that without re-routing the water pipes. Also, some other contractors outsource the chimney liner installation to the chimney company for a higher fees but Shem-Tov is able to do that in-house. Overall is a pleasant experience. Strongly recommend. read more

My HVAC has been down for 8 months. I've had 6 different techs, 6 different diagnosis's. From the low end of just needing refrigerant to the high end of needing a whole new unit. My home warranty (CHOICE) left me high and dry, and wouldn't cover the repairs or send a reputable company out to my home, so I was left to fend for myself and I came across Shem-Tov. I gave them a call and they came out the same day. They spent 5 hours meticulously breaking down my system trying to determine what was wrong. At the 25th hour, they figured it out, ordered the part and came back, spent hours repairing until the got it right. They didn't try to prove gouge me, in fact they did their best to save me money. After initially believing my evaporator coil was bad, they later determined they could fix my unit my just replacing a single component of the coil (TXV valve). That adjustment alone saved me about 40% of the initial estimate. That said, I'd highly recommend Yuriv and Shem-Tov. I'll check back if any thing goes wrong, but so far, so good! read more

Our AC died. A friend had recommended Shemtov. Shemtov helped us understand what our options were and tailored the solution specifically to our home. We worked with Guy, Lee and Hanania each in a different capacity. Everyone, without exception, was courteous and thoughtful. They did a professional job and were a pleasure to work with. Once we selected a new unit Shemtov had us up and running in less then 24 hours. Strongly recommend. read more

Shem-Tov Systems - Heating & Air Conditioning/HVAC Near Me

Great experience, they came to the house to fix my air conditioning about 3 hours after I initially contacted them. Work was finished in about 20 minutes and my air conditioning is working again. It was a simple fix (capacitor had blown), so they explained what went wrong, did the work, and went on their way. Definitely will be using Shem-Tov again! read more

They responded very promptly, fixed my AC unit. From call to fix it was probably less than 2 hours. Thank you!

I have called four companies no one would come over to check my AC then I got a hold of Shemtove Systems they were so friendly and courteous set up an appointment within two hours service tech that came out was very polite he started to troubleshoot my air-conditioning unit and found that I had a bad capacitor he had the correct part in his van replaced it, unit fired up like a champ air-conditioning working like new again thank you so much for the great service. read more

P.S. to review below. Had a good conversation with owner, Hanan. In turns out the work described below had ultimately been referred to a separate plumbing company trusted by Shem-Tov. And as I mentioned below, the work ended up fine. Judging by interactions with Hanan and the other employees from Shem-Tov, I would happily work with them again and plan to do so. **** A condo unit I manage required replacement of a hot water heater by an upcoming fixed date. Two companies had been unofficially recommended by condo management, but their quotes looked high. I reached out to Yelp, and Shem-Tov responded quickly. Two reps came out to take a good look, giving a solid quote. I went with it. Their chosen installation man, Stanley, called the day prior to the date of installation to tell me that the unit called for in their quote was currently sold out. Due to travel plans, he would need to schedule for after the required fixed date. I had released back-up plans and the pricing was good, so I agreed. A couple weeks later nearing the new agreed upon date, Stanley requested to come out the day before and inspect the installation location again. A slight inconvenience... but better to get it right. Upon inspection, Stanley realized that the model they had planned on using was 4" too big for the utility closet. They would have to use the same model as before... a more expensive model. The result? An additional $650 above their original quote. The topper? Stanley calling and requesting full payment by check be made immediately prior to the inspector coming out. I came out myself to meet the inspector (to help save Stanley some time and wanting to see it myself), and found a dirty work area with the product registration card sitting soaked on the floor. In sum, the work passed inspection and the cost ended up being just a little bit less than what the originally-recommended companies had quoted. I also felt throughout that Shem-Tov would do the work well. But were the delays, extra visits, and marginal client service (payment issues and job site cleanliness) worth a little bit in savings? For you, possibly. For me, I think not. Extra note: They did not offer any electronic payment options, so had to pull out the checkbook and lick and stamp. Sigh. read more

My husband and I just returned from an overseas trip to a sweltering 85° in our home. We were so thankful that Shemtov Systems came out promptly and fixed our air conditioners. They were fast, efficient, and well worth the price. We highly recommend this wonderful company. Diane Hamou Bezalel Zarfaty read more

Fast service, was even able to arrive early and called ahead to let me know. Very friendly. Didn't mind the cat rubbing up against him. Was able to diagnose and fix the problem quickly. read more

Came out today (03AUG17) after my 3yo air conditioner stopped blowing super cold air. Diagnosed as low on refrigerant. On 01AUG17 when we made the appt, he said 10-11 and they came right at 10, which was a pleasant surprise. Totally fair price as well. Will use them again if I have issues. read more

Amazing experience they came out straight away. Very nice and friendly fix my problem. Definitely would recommend this company very honest and trustworthy read more

Amazing service!! Washington Gas caused an explosion in my house which shot the transformer and I called this company after 6 pm last night and I had someone at my house at 9 am on the dot! Guy fixed the transformer and now I have AC again in this ugly July humidity. Thank you a million times to Guy and his company. You all are the epitome of professionalism and take pride in your work!! If I could give you 10 stars I would. read more

The guys were very accommodating in terms of scheduling. They came out to check my AC unit, gave me a clear indication of the problem, and fixed it. Good price, very professional... very happy with them! read more

These guys are great..Fast and fair service...I would not hesitate to call them again for any residential HVAC needs...Customer for life!