I have used them for several years, probably 30. Straight shooters who'll work with you.read more

Quick response. The issues was resolved quickly. The technician explained the issue and provided…read moreinformation as to what caused it.

My AC went out on a hot day last week and Pentagon Air came out there and fixed it so much faster…read morethan i even hoped for. The prices are good and the tech was both personable and knowledgeable. It felt good having someone come by to fix a potential major issue that made me feel at ease. Also I can't state enough how convenient their hours are. They open early and respond quickly so I'm glad I found a place I can rely on.

First time I contacted this company, they came out and fixed my furnace the same day. They were…read morepunctual, professional and informative. Second time I had them come out because my AC was freezing over and wasn't cooling the house. I paid the guy $375 for cleaning the outside unit and for coming out, but it was still hot in the house. After spending a few hours trying to figure it out, they said the problem was that different parts of the system were not compatible. They recommended replacing the whole HVAC system including the heater ($6500) or at least the coils ($2000). I got a second opinion and found out that the coils were very dirty and needed to be cleaned. My husband watched a YouTube video and did it himself. The AC works fine now.

My bathroom sink was leaking, and only getting worse despite my feeble efforts to repair. Then,…read morethe shower head was only allowing a dribble of water to run. Tried soaking in vinegar to no avail. I got lots of good recommendations for MFX so called them. Mark from MFZ came out just as scheduled and fixed all in a flash. He also fixed a pesky light fixture for no charge! It's a family run business, and they are all friendly to talk to. For any future household problems, I will call them. Oh, I might add that I got a previous estimate from a different company, and it was four and a half time HIGHER than what MFX charged. Im so glad that I discovered MFX.

I have continued to utilize their services over the last several years. They have replaced toilets,…read morefixed shower related issues, installed water cut-off valves, cleaned sump pumps, added drainage lines for the sump pump, replaced the air conditioning unit, added handicap rails to the shower and so on. They are always available and provided emergency services when needed. They are what a family run business is all about providing personal service as compared to other larger companies. Marc in Bowie

DO NOT WASTE YOUR MONEY ON 2-10 HOME BUYERS WARRANTY OR AIRFLOW-- ABSOLUTELY AWFUL EXPERIENCE…read more If I could give 2-10 Home Buyers Warranty zero stars, I would. Our experience with 2-10 and their HVAC contractor, Airflow, has been an absolute nightmare and has cost us thousands of dollars. We contacted 2-10 in March because our AC was not working properly. They sent Airflow, one of their "trusted partners," to our home. The technician assessed the system and told us it was working. It was not. We had to wait until a heatwave for them to come back out and actually determine that there was a problem. This time, they said the compressor was bad. We immediately questioned that diagnosis. We had replaced the compressor only three years earlier, and a compressor should typically last 10-15 years. We specifically told them we did NOT want to replace the compressor again without determining what was actually causing the problem. 2-10 told us that the warranty would only cover replacing the compressor. We were initially quoted $900. After the part was ordered, we were then told the cost was actually going to be $1,200. By this point, it was June. We had a baby at home who was born in February, and temperatures were heading into the 90s and 100s. We did not want to spend the summer without AC, so despite our concerns, we agreed to pay the $1,200 and replace the compressor. LESS THAN ONE WEEK LATER, THE AC BROKE AGAIN. During another stretch of 90-100 degree weather, we called 2-10 again. Their solution? Replace the compressor AGAIN. We questioned this because, obviously, replacing the exact same component again after less than a week made absolutely no sense. My husband questioned the technician about why the compressor would fail again so quickly and whether there could be a deeper problem. The Airflow technician became aggressive with my husband for asking these questions. I then specifically called 2-10 and asked whether getting a second opinion from another one of their "trusted partners" would jeopardize our ability to seek reimbursement for the $1,200 we had just spent on a compressor that failed within a week. I was explicitly assured that it would NOT. So we followed their instructions and had another technician come out. That technician confirmed what we had suspected all along: THERE WAS A DEEPER PROBLEM. However, we were told that 2-10 would still only cover replacing the compressor. Then came the biggest scam of all. We discovered that Airflow would no longer replace the compressor or refund our $1,200 because we had allowed another company to inspect the system. Wait -- WHAT? We had specifically asked 2-10 whether getting a second opinion would affect our claim. They told us it would not. When we went back to 2-10, they essentially told us they couldn't help. So we were left out $1,200, with a broken AC, and no resolution. We eventually stopped dealing with the warranty company and hired an actual professional HVAC company to diagnose the system. Their conclusion? THE ENTIRE AC UNIT NEEDS TO BE REPLACED. Which is exactly what we had been trying to get 2-10 to investigate from the beginning. Instead, we spent money on a home warranty that didn't protect us, spent $1,200 on a compressor we strongly suspected was not the real problem, spent the entire summer using window units, and are now paying $11,500 OUT OF POCKET for a new HVAC system. And remember -- we have a baby in the house. This is not just about bad customer service. This is about a company that we paid specifically to protect us from situations like this, only to have them repeatedly push the cheapest repair they could cover instead of addressing the actual problem. Here's what 2-10 and Airflow cost us: Months without reliable AC $1,200 for a compressor that lasted less than a week A summer spent using window AC units Countless hours dealing with contractors and 2-10 An $11,500 HVAC replacement out of pocket And an unbelievable amount of frustration We repeatedly raised concerns that the compressor was not the underlying issue. We were ignored. We asked for a second opinion. We were told it was okay. Then that second opinion was used against us. 2-10 Home Buyers Warranty failed us when we actually needed them. Airflow failed to properly diagnose the problem and then refused to stand behind the $1,200 repair. We paid for a warranty expecting protection and peace of mind. Instead, we got delays, excuses, conflicting information, an unnecessary repair, and a massive bill. Save yourself the headache. Do not trust 2-10 Home Buyers Warranty. And based on our experience, I would absolutely avoid Airflow as well. If you're considering a home warranty, please read the fine print and understand that paying for a warranty does NOT necessarily mean they will actually cover the problem when something breaks. 2-10 Home Buyers Warranty and Airflow -- you should be ashamed of how this situation was handled.

Lady was RUDE to me!1! The servise was not great I woild not recommend to anyone not even my worst…read moreenemy my ac still dosn't work after paying

After knicking a power line to the heat pump, Pike Electric came through and assessed the wire and…read morethe panel. The discussed all the possibilities up front with estimated times. The electricians were optimistic about a quick fix, but didn't doom and gloom me about the extreme option. They were in and out and even put the drywall cut back in. Quality people!

I received a marker landmarker being removed after responding to my own landmarker the Pike…read moreelectric outdoor came back out and replaced the marker where he thought it should go. Which was 2 ft off. After hiring a surveyor to find this out. That was $700 to have a survey done over one person's mistake. But the very intelligent and very smart and understood things that most people overlook said that they would take care of the bill. So because of this kind and awesome act of kindness from pikes upper employee I want to thank y'all for taking care of this issue most people would have beat around trying to avoid paying for it but I think y'all. It's easier doing the wrong thing much harder doing the right thing. So for this act of kindness I give five star. Thank you once again

Payne relocated our thermostat for us. We asked multiple other HVAC companies, and the others…read moredeclined to take on the job since it's a relatively complex job. PMS gladly took it on, showed up on time, were extremely friendly and professional the whole time they were at the house, and did an excellent job - they truly went above and beyond to make sure we were happy with the end product. I would wholeheartedly recommend Payne for any HVAC work, they were fantastic.

Payne was incredible. I had another company come, wash my filter and spray wd40 on the fan and…read morecharge me $410. Gary, the son in law, tested each part of the 32 year old furnace and determined I needed a new $664 inducer motor and charged me $185 in labor. He got the part and installed it the next day. He was honest, polite, and I recommend Payne 100%!!

The technician came to fix a leak in our AC unit. Very responsive, professional, and knowledgeable…read more In less than an hour the leak was fixed. I will totally recommend this company. We will keep his info for the future.

Bogdan was a delight to have serviced my AC unit. He was very clean, courteous, and mindful of his…read moreworking area. At first I thought I had a leak in my unit when it was simple condensation buildup, a huge relief! I was connected to Top Comfort through my home warranty app, which has an associated copay. Bogdan, knowing that I had just bought my first house and am interested in the AC's maintenance, went ahead and did an inspection of the outdoor unit. He recognized that the refrigerant was low, and came back another day to refill it. This was a nice gesture and shows that Top Comfort cares, they're not there to make a quick buck, they're there to make sure the job is done well and to your satisfaction. I'll be looking to call Top Comfort for my next seasonal maintenance

The two gentlemen, Juan and Danny, were extremely professional and kind. They were prompt in their…read moreresponse as my brother contacted them the day prior around 11PM and they arrived the next afternoon at 12PM. They came the next morning and were able to get everything fixed within about 2 hours. The two were very patient and informative, giving us really good quotes and explaining everything they would be charging us for. They also gave us alternatives that were more affordable to our budget. They had to work in a rather cramped space to reach our breaker and they were very positive about it. Overall, the entire experience was great! This business is one you can definitely trust to take care of your needs. Juan and Danny also made sure to tidy up anything they had to move (as it was in their ways o:) and were very polite and personable in their exchange. They were accommodating to our schedule too! We truly appreciated the help!! Thanks so much! c: Also a lovely note: they offered a year of warranty for just electric! So they are definitely a business that is reliable. 100% will definitely contact them again in case of any electrical concerns!

We had a power outage at 2am. After investigating I reached out to a number of contractors via…read moreYelp around 4am. Underdog responded around 4:50am but I had fallen asleep. I responded at 6am. Although the power had come back on I wanted to ensure there was no issue inside my house (ended up being a Pepco issue). They sent 3 electricians by 7:15am. They worked around some design issues with a built in cabinet partially blocking my electrical box. They let me know that I was missing a surge protector in my electrical box. They checked all outlets to ensure no lingering issue. They offered to look into repairing a tv that had shorted out due to a recent electrical storm. Trip charge was $200.