sat at the bar and was waited on by Justin. A very professional and personable bartender. Excellent service

Really looked forward to eating here... unfortunately it didn't live up to expectations... if I had to grade on a scale of 10: Ambiance-10 Food taste- 6 Food value- 3 Service- 2 read more

It's a themed restaurant so a long wait is to be expected, what's absolutely annoying is the pedant attitude from the employees, as if they were annoyed to have to help yourself u with your mundane request. At first I thought it may have just been the hostess but boy was I wrong. Apparently I should've not dared to ask her if she had an idea how much longer it was gonna be after waited the 45 min she said it would be, I should've known better as she said, "the kitchen is backed up so it's gonna be a while longer". But hey! I guess it's our fault for having children, how dare we disturb their place of work with our patronage. Food is meh! read more

Rainforest Cafe - We got the hell out that place - American Near Me - Grapevine, Texas

Shoutout Nixon aka Mr president! The best server and great food! Fun for the whole family!

Food was okay ! And the experience was really cool and awesome for the kids ! The device was also great the server we got was really friendly and even the manager talk to us about allergies we had ! So really good ! But it's EXTREMELY OVERPRICED!!!! 80 Dollars for just two people I think that's a lot in my opinion but other than that it's ok. read more

These shrimp tacos are 10/10 recommended. The spicy sauce gave it a nice kick lol. Top tier my ppl read more

Rainforest Cafe - Spicy Shrimp Tacos - American Near Me - Grapevine, Texas

Rainforest Cafe was the knight in shining armor on a bad, snowy day. We were in Grapevine during the 2021 winter storm. Most places were closed or at capacity. Even though the mall was closed, the staff at Rainforest Cafe still sat us. The food - it was so welcoming to have a great, hot meal. The staff was very pleasant and friendly. I was so grateful to have a great meal at Rainforest Cafe - will definitely be back on the next trip! read more

Omg. My first visit was today. The Beyond burger was very uncooked. When I took a bite. It was raw/pink. The bartender was nice about it However, he admitted they were unstaffed and it definitely felt like it . The lady next to me at bar sat there for about 15 to get her drink order taken. Screaming kids. Definitely not for adults to want to unwind after shopping at the mall. I cant say I will ever return OR recommend :( read more

Rainforest Cafe - Here is a pic of a $13 beyond burger. Raw on inside. Sad isnt it? - American Near Me - Grapevine, Texas

I did try to call and make a reservation as I read reviews that they have obnoxious wait times. When I called I was informed that the reservation system was not working but she didn't expect a long wait time. The hostess was friendly, We were met by the bartender/server in a timely. The bar is pretty cute, it's a giant mushroom and all the seats have a variety of animal legs, we were sat in a nice spot between the elephants and gorillas. The inside is cute but dated, the animatronics were in various stages of maintenance. For example, the elephants looks nice and clean, the tigers had dust all over them, the gorillas were not as bad as the tigers but still quite dusty. The fish tanks were nice but unfortunately a tad lackluster, it seems a missed opportunity with them, perhaps they were great back when they opened but these looked underwhelming. The tanks were clean but not interesting to look at. In my opinion fish tanks should almost be like an "I spy" book where you see lots of fun things the more you look such as a fish in a cave or fish in a castle, a bubbler, plants, etc, these tanks are just, meh. I'll add that there was the smell you find in restaurants that have carpet and the carpet is not cleaned, if they switched to tile this would eliminate that funky moldy/old smell, maybe in the future they will do this as an update. I wasn't shocked when I walked in the store part and smelled the carpet, it's a distinct funky smell that's unmistakable. Regarding age appropriateness, obviously this is geared toward kids. Parents take their kids here as a fun meal this isn't a place to go for a date or even teenagers. This is very much for the young crowd, for us, we are in the right age group, I would not bring them as teenagers here. Every so often there's a "rainstorm" and the lights flicker, the animatronics move and there's thunder sounds, my guys didn't have any issues but I saw some in the under 3yo group get scared. I just told mine it's not real and it's just for fun to make us feel like we are in the rainforest, it made my kids smile but I can see it scaring the babies and bothering anyone on the spectrum. It doesn't happen often so I think just being aware of it is important incase you need to plan a distraction or bring headphones. The food was okay, I think our meals must have been done for a while and sitting under a heat lamp. My kids ordered the pizza with fruit and pasta with fruit. The fruit was just grapes and two slices of orange and they were the same temperature as the meals (the pizza and the pasta). I found that quite odd and it did bother me that the restaurant had plastic plates under a heat lamp especially when that food is going to kids. The restaurant needs to change this practice, it's dated and when we know better we do better. I ordered the BBQ burger with frys. My burger was huge, I coukd only eat half of the patty, I ate a couple frys and no bread, that burger patty is really big. You could split this meal between two adults easily. The flavor of the meat was fine, it was what I expected from a restaurant like this if I had to pic one, I'd wish for a more flavorful and juicy burger over just a large amount of meat. My kids ultimately decided to split their meals and share so they could both enjoy each others meals. Overall we had a good time, I enjoyed watching my kid's experience the restaurant. I enjoyed pretending the elephant only moved when I turned around (pretending it was prancing me so the kids would giggle). I enjoyed the theme for my animal loving kids. The food took way to long to come out, about 25 mins in a not crowded restaurant, the warm plastic plates and warm fruit were gross but now I know to specifically ask for the kids to not have plastic plates. The take away here is it's a fun place to bring your kids, go at lunch for shorter lines, try to get a reservation ahead of time if possible. Ask for non plastic plates for your kids, and be aware that this restaurant is overdue for renovations so something's are not up to date or maintained as well as they could be/should be... plus, that funk smell from the carpet. I did some light digging and saw that the parent company of Rainforest cafe is Landrys. For anyone who doesn't know they own a ton of stuff like Joe's Crab Shack, saltgrass, bubba gump etc, the list goes on and on. After seeing that it's a massive company that owns this I feel they need to get their people in and overhaul this location. It's kind of odd that a company of that scale is making mistakes like I've stated above, they have the people, connections, resources to update this place and make it good. Since they have not, it makes me wonder why, are they thinking this location is a lost cause? Or are they truly not aware what is going on here? Hmmmm, leaves more questions than answers. read more

Rainforest Cafe - Kids pizza with a side of fruit (fruit was very warm) - American Near Me - Grapevine, Texas

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We had a nice time! Atmosphere was fun and food was pretty good. Glad we had reservations because they were fully booked. Our server was very sweet but wasn't around a whole lot which left us low on drinks pretty often. Dinner took over 2 hours. No complaints really because my kids loves the atmosphere but just don't expect a quick dinner. Food was really good and the chef came out to talk to us when we mentioned food allergies which was really amazing. When we shopped the store we were told they were having issues with their kiosk as it had just been updated and installed so they couldn't use our gift cards we had purchased specifically for this visit. We made the best of it and will have those gift cards for a later trip. read more

Rainforest Cafe - Lava cake - American Near Me - Grapevine, Texas

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This particular location is INCREDIBLE! Such a fun place to go with friends or family especially if you have little ones. The staff, especially the manager Ashley, who came to check on us was so kind & made sure we were taken care of. The food portions are enormous! Would highly recommend to anyone looking to spend some time in a fun atmosphere :) read more

TRASH! TRASH! TRASH!! AVOID JULIO THE WAITER. Visited this place with my family for a birthday we had a reservation for 10 - 6 adults and 4 kids. The seating arrangement was trash - they arranged a table for 14 so when we consolidated to sit closer together Julio our waiter informed us that normally people don't sit on the end because the people who buss the tables pass through but it was up to us to sit on the end or not. We told him we would sit this way and it would be fine. Another person then said we were not allowed to sit that way because of the people walking through and it was a safety hazard. Okay fine. We adjusted. While explaining the sitting situation Julio also said he has been there a while - so he's experienced? No. Julio brought out the our food and did not know who ordered what and placed plates incorrectly in front of people. I ordered the Taste of the islands and my vegetables and rice were cold. I mentioned this to Julio and he got a manager right away - the manager was the only pleasant person we've dealt with at this point. When we paid Julio did not remember that we were there for a birthday- He also didn't give us the tickets back correctly. It was 3 checks, for an "experienced" server he was TERRIBLE. CHERRY ON TOP? The bathrooms were trashed and disgusting- looked like they haven't been cleaned all day. I mentioned this to the host and she told someone else who I believe was a manager. Altogether this place was a terrible experience for us. If I could give this place no stars I would. The staff was not welcoming or inviting nor genuinely friendly to or a willingness to serve. Being in the service industry before - paying $97 for 2 people. You'd expect quality service. Honestly I believe we would have been better off at the Chili's down the way. read more

Once again making a review for this Rainforest Cafe in Grapevine Mills, outstanding service thanks David you did awesome! Gotta let you guys in on new dishes on menu , they are so delicious! I tried the ravioli beef stroganoff , it's exquisite dish! Koodos to the management team! Always doing an awesome job thanks for everything keep up the good work! See you guys soon gotta try the stuffed meatloaf . Can't wait read more

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I've been to the rainforest cafe in California, Chicago Nevada and Arizona. This particular location in grapevine was the same. It seemed like a slow night, which was a good thing. You've at least got to take the kids, or your date here once. Rainforest Cafe is different, and only offered in a few select states. So we're lucky! It's a pleasurable experience for the kids. We went around Christmas time and the animals were decked out in Xmas gear (hats and scarves) and the Xmas lights were up. Inside of the lobby or pre entrance there's a gift shop, and build a bear. One thing at a time people!!!! I swear these children are over indulged these days lol I will consider having a birthday party for my daughter here. They bring you some volcano ice cream and sing to you. I'm not sure if you have to purchase the dessert. All in all it's a great time here. Basic food and the prices weren't too high read more

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I love this place me and my hubby go there all the time we love the environment. In addition the food tastes great definetely get the Lava cake. read more

This is the best Rainforest Cafe we have been to. The staff was so kind and attentive. Every single employee was thoughtful, checked on us and made sure the kids were happy! It was really great to see a staff that enjoyed their job! The food was better here than other locations we have been to also.! Amazing queso appetizer to start with. It was delicious and they gave you a ton of queso. Kiddos had chicken nuggets and pizza and they gobbled them up. I had the House salad and the ranch was homemade. It was fresh and tasty! Husband had the fish and chips. The fries were seasoned really well and fish was great! He ate the whole thing. PRO TIP: MAKE RESERVATIONS. Wait time is extremely long if you do not. Open table will take them or call ahead. We were able to sit right away. read more

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Save your time and your funds! Decided to take my 4 nieces n nephew to Rainforest for the atmosphere. They were so intrigued by the "Live" crocodile in the entrance. We were given an hour and a half wait time, which was accurate. We then were seated and greeting in a tiny manner. And it was all downhill from there. From drink refill wait times.. **WARNING** 2 of 5 of us catching food poisoning (stay away from the burgers & the coconut shrimp!!!! I tried calling several times today in reference to yesterday's visit and the line just rings and eventually hnga up after about 2 minutes of ringing! Stay away! Take your pics and GO!!! read more

Came here as a treat for our kids. We were seated immediately. Took a little while to get our drink orders in and then to get our food orders in. But it was pretty good food. A little pricey in my opinion, but good nonetheless. My chicken sandwich was good. My husband had fish tacos that unfortunately were turning soggy on the bottom when they arrived. Kids had normal kid food (grilled cheese, hot dogs, burgers and pizza. I think above all the ambiance and experience of your surroundings is what people really come here for. We'd probably come back here again someday if the kids asked to come or we were in the area. read more

Rainforest Cafe - Blue Mountain Chicken Sandwich - American Near Me - Grapevine, Texas

OK, so 9 of us dined at RFC today - arriving about 12:45pm and after an hour wait. Zachary approached our table quickly after being seated and took our drink order and asked about appetizers. We could tell that they were short-handed, as many restaurants are currently. Zachary was very knowledgeable, polite, consolidated his service in an effort to take care of us and other tables he had nearby. We ordered a little of everything from a large option of choices on the menu. EVERYTHING we ate was on point, very hot, fresh, tasty and well presented. Was it a little longer than we had wanted it to be - sure ... but that wasn't due to a lack of teamwork or trying on the part of the RFC folks. All appeared to be working together to service the long line of customers which had chosen to dine with them today. Very impressed with the food and the service today - wish we lived closer, as we might drop by more than once or so per year. Also - make sure you join the Landry Select Club, if you are not already a member. We had a $25 credit for a birthday we utilized and they have a shorter line for members as well. read more

5 stars for atmosphere. 2 stars for food. 3 stars cleanliness. Kids will love the rainforest setting. Be aware of flashing lights and thunder if you have any sensitive kids. It's getting a bit dusty and the booth had a very ripped seat, odd smell probably from the old carpet. This has been here a long time. I know the cost here is to support the atmosphere but I do wish they could improve through food quality and taste at least to something as simple as Applebees quality. I thought I couldn't go wrong with basic chicken Alfredo but it had a very odd taste that left a bad aftertaste for a long time. Mr husband said the burger was good. Might stick with that if we go again. read more

Great server, nostalgic atmosphere, food a little slow for how busy it was but some of the best plant-based nuggets I've had. Love to see vegetarian options like this at sit-down chains! read more

Rainforest Cafe - Plant-Based Nuggets Kid's Meal - American Near Me - Grapevine, Texas

All the food here is terrible but it's a good place to entertain the kids. The kids loved seeing the animals and of course they have chicken nuggets and decent kids food. Don't expect anything good for the adults. read more

Always the place to go with the kids or even just the adults! Such a fun atmosphere. The coconut shrimp with the dipping sauce is beyond delicious.... read more

My kiddo has a certain group of animals he likes to sit by, so when we are being assigned a table I ask if we can sit there. Nope those tables are reserved for people, fuck sake we were there an hour and no one sat in those tables while tables near by were occupied. So the section wasn't closed. We used to go so we were first in line so he could sit by those animals ( he really loves animals) and even when not another soul is in the restaurant they still give me grief about sitting by the animals. This has been a multi year problem, bottom line it is avg food with bad customer service. read more

Birthday Dinner Not So Happy... code of conduct or dress code are clearly not on the agenda of this family friendly environment. Grown man with 2 adult women sat beside our table cursing & laughing over cocktails about their sex escapades- one "lady" was wearing a 2 piece swimsuit without anything else and her butt checks were exposed. I asked for a manager as they ran all over the place taking selfies with the attractions like gorilla and elephants. We Can't allow my grandkids to be exposed to such non-sense - my son took my grand kids and left. So much for Grandmas birthday. I was left with belligerent 1/2 naked folks that looked like they walked right off the street for dinner and drinks with their "manager".... Whole thing reeked of human trafficking & ruined my birthday. The manager was shocked when I called the next day as NOT ONE EMPLOYEE managed to get his attention while I was there and situation unfolded. If you're going to hire HIGH SCHOOL KIDS, don't use that as an excuse for not responding to loud rude 1/2 naked adults drinking at your "KID friendly" establishment. This was awful. Kate: cannot reply to you and the link does not work maam. I left my name phone and email with the manager when we spoke by phone and he blamed high school kid employees. read more

Rainforest Cafe - Sat right beside the dragonfly. Middle of the room near a fish tank. - American Near Me - Grapevine, Texas

It's a jungle out there! Possibly the worst service I've ever had. We got seated and waited 14 minutes before anyone approached our table. Our waiter took another long stretch of time before he came back with just the waters. We literally thought he left for the day. There were more waiters then tables. I'm not sure what the delay was but we will NEVER be back. P.S. the food was terrible and our glass had a huge chip missing out of it read more

We thought this was great. We were here for Spring Break, and I made a 2P reservation for Rainforest Cafe, for us to do after a few hours at Legoland. We arrived and were seated promptly, right in front of a huge, beautiful aquarium. Our server was very good, and we ordered things in waves so we could take our time. We enjoyed the drinks, and the food was very good, in my opinion. I did a side salad and added a side of coconut shrimp. It was the perfect amount of food and reasonably priced. We enjoyed looking at the fish, and I especially loved that my kids knew this was something special for them. My husband enjoyed his Bangkok stir fry and the kids meals were good. They enjoyed the sudden displays by the animals, and it really is a neat concept. I thought it might have lost some of its luster over the years, but it still seemed as special as when it first opened. I would recommend this, especially as we did, immediately after a visit to Legoland. By the time we left, our kids felt they had a special day, and we felt full and happy. We didn't make it out of the gift shop without dropping $60, but that's just part of it. read more

This was one of the first restaurants we visited on the wave of 25% capacity openings during Covid-19 in Texas. We were pleased to see that they did have tables placed 6ft away from each other and the place was pretty quiet. We made reservations so were seated promptly by the host and given our menus. Our server came and took our drinks order quickly and we both ordered a cocktail and waters, but it took a while to bring them to us, even the water considering there weren't many people. The menu is small with limited options but our food actually tasted really good. I had the fish and chips which came out hot, fresh and had good flavours. My hubby had shrimp tacos which he said were great and both meals were good size portions. The cocktails were both good too and it's a cute atmosphere especially if you have kids. I won't rush back but if was in the area I would definitely consider it. read more

Rainforest Cafe - Fish and chips - American Near Me - Grapevine, Texas

We came here on a Friday night and it was not very crowded. It was weird because the mall was closed but you could enter to get to the restaurant. We were seated immediately at a table near some moving animals. From our table, we could see the mall though so again, that part was strange. The kids menu was loaded with good stuff. We ordered quickly and while we waited for our food, we walked around and saw all the different "animals." When our food arrived, it was decent. I had the pastalaya and it was a unique dish, had some kick, but also lots of grease and felt heavier than it should. All in all, a good family experience though. read more

Worst experience I've had in a restaurant in a long time! Over Priced and Over Hyped! This place is one of the worst restaurants I've ever been to! Had reservations and still had to wait over 45 minutes for our table. Manager thought a complimentary bowl of queso and chips would make it all better. Had it not been for my 9 year old, who's birthday we were celebrating and who was looking forward to the experience of the rainforest cafe. We would had just left and went to another restaurant for half the price and I guarantee you a lot better tasting food and service. Food was subpar and service was below average. Most people say they would compare the food to Apple Bee's. I wouldn't put Apple Bee's down like that! I wouldn't recommend this place to my worst enemy! read more

Cabin Juice Breckenridge.... Overpriced and totally rude hostess. We had a reservation on open table. Our table was waiting for us but she sat us in the bar on barstools with 3 small kids 8 and under. Totally did not even bring my food , but the other members of our groups felt like it was totally overinflated online. All they could say was "it's busy during the winter months "don't waste your time. read more

The service was passable and the food is not the reason people come here. It's so fun for kids but don't come here for the food. It tastes like a lot of frozen food they heated up. read more

The service is terrible. our plates were dirty. the food took forever. we didn't get what we ordered. there were children crying because of the animatronics. never got plastic silver wear. chicken was black. WORST BIRTHDAY EVER!!! read more

I came for the pressed penny machine, but ended up dining here. I was seriously disappointed in the menu and options. But my server was super nice, all the staff was. And this is a super cool place in general. read more

We always have a great time here and the team here are always the best. My kids always asking when we're gonna come back!

I always enjoy coming to rainforest cafe ! I enjoyed my service as it was pretty busy but I got my food within a timely manner and enjoyed my safari waiter Jayden . He was so kind and checked on us a ton as well as was very personal . You don't find great service anymore but he should get a pat on the back ! All the staff seams to be very seasoned and knows what they are doing . Food wasn't as yummy as I remember , but it was still so good , I finished my plate ! read more

Would give this restaurant a -100 stars if I could. Horribly rude and dismissive managers George and Tim were so bad it brought my wife to tears. They only apologized after I basically had to demand it. Tried to contact the Landry's customer service multiple times over the past 3 weeks and keep getting ignored and hung up on. Worst customer service experience I've ever had. Would never recommend this restaurant to anyone I know, read more

I love the atmosphere but I can't handle just how bad the food is. Every time I go here I am hungry from walking around the mall. My husband and I brought his younger brother and all three of us had issues with our meals. I asked for a non-toasted sandwich (Iggy's Piggy Sandwich) $19 and it came toasted so it was too hard for me to eat since I currently do not have teeth. The ham was was dry and too hard to eat still when it picked some of the sandwich apart. My husband and his brother hated the taste so guess I didn't miss much ‍ We also got the crepes- DONT. They were so much smaller than advertised and for $12 they were nothing! Adding beef to queso is also an additional $5. So we spent a fortune on a meal we didn't want to even bring the leftovers home. In this economy- that is saying a lot! We won't be trying this place again. Also- a health warning for anyone with children. The kids menu we got was pre colored! Someone had it before us and colored in it. They are disposable paper menus for kids so this not only upset him to have it already colored but this is so upsetting. Our server was nice but stretched so thin with so many tables that he kept forgetting about us. read more

Well. I use to come to this place all the time when I was kid. We thought that we would bring our daughter for the first time because she loves nature. Originally we were told it would be a 2hr wait. It only took about 45mins. That wasn't so bad. However, we sit down to eat. We ordered our food. Only for a hour to go by and we still don't have our food. We were told 20 mins prior to leaving the restaurant that the waitress checked on our food and it would be out shortly. Once it made a hour we asked the manager to give us our check and cancel the food. However I felt we should be compensated for our time and shouldn't have to pay for anything. He proceeds to tell me how they can't discount liquor and it's the law. I guess he thought he was talking to a bozo because I have my TABC and you can definitely compensate for the juice we were served . We just left it alone but most definitely WILL NOT be back! read more

Pretty cool environment and great experience, but this food is extremely overpriced and the beef nachos I got were subpar and nobody in my table actually enjoyed them or even finished them - and they were like $18! You can see in the receipt just how expensive the food is except the kids menu. Save your money. read more

Rainforest Cafe - American Near Me - Grapevine, Texas