Service was so friendly starting with the hostess Elizabeth! Servers Mulantaey and Frank were fabulous! Frank ended up serving us but both checked on us throughout our meal and we just had the most lovely experience! We started by sharing the hose salad with Caesar dressing, that was so good! The meats were tender and were perfectly charred. Very generous portion! We shared the fajita combination. Steak was prefectly rare as requested. Couldn't have asked for better food or service! read more

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My nieces loved the ambiance. The food was good and the service was great! We had fun!!! read more

Rainforest Cafe - Volcano desserts Volcano Volcano Volcano - American Near Me - Grapevine, Texas

Came here for my birthday and we had a great time. We were seated shortly after our arrival. This place brings so many childhood memories back. It has a wonderful family ambiance. The food is good. I had the Awesome Appetizer Adventure and loved it. Great place to bring kids. The Volcano dessert was fantastic and shared between 5 people. I would definitely come back. read more

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My fiancé and I were looking a quick bite. Upon entering the host placed our name in a waitlist. Our wait time was about 15 mins. Our server was Chance and he was attentive. We ordered a coke and a sampler. Everything in the sampler was good except the egg roll it had an aftertaste. Overall the experience was great especially having the jungle themes read more

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My boyfriend feels sick after eating the pastalaya. It was so oily and disgusting. Don't get it. The vibes are silly and funny, but that's as good as it is. We got a kids meal, a water, my boyfriend's pasta and a Coke and the bill was over $50. On top of that, the photographer seemed annoyed that we didn't buy a $20 picture. Lowkey skip it. read more

Had a reservation for 16 and they crammed us into a table that was 4 seats shorts and squeezed in extra chair. So we sat...shoulder to shoulder. Food was tasty tho. read more

Rainforest Cafe - Rasta Pasta - American Near Me - Grapevine, Texas

We ussed to love this place, we started coming to eat there close to 30 years ago.But In my opinion it needs remodeling and more personnel . The fish tanks are showing signs of aging, the carpet is sticky restrooms need cleaning. Our food arrived more than one hour late. The chicken was over cooked charred in parts, the fish was cold and the medium term burger also dry and overcooked for a $20 burger. We were too hungry to request changes, so we ate all. On the positive side , the children had fun with the robotic animals and the thunder which are still there. We would probably not comeback for a while unless we hear news of improvement. read more

I already knew Rainforest Cafe would be overpriced, but since it was my daughter's birthday we bit the bullet. Our waiter was also preoccupied with making drinks for the bar, he tried to do a good job at least. So, I ordered the Blue Mountain Caprese sandwich, of which the lemon grilled chicken was actually good! I just thought the bread was too hard and ended up taking it off the (what I think was) French bread and eating the chicken/tomato/mozerella by itself. Also, the Cole slaw that came with the sandwich tasted and smelled old, I took one bite and stopped for fear of getting sick. The fries were good while they were warm; however, they turned too hard once I took them to go indicated they had already been reheated. I ended up tossing them. My husband ordered the Python chicken pasta, his pasta sauce was BLAND! But the chicken was abundantly flavorful though. And my childrens' meals were good! The mini burgers were great, dry but tasted good at least. All in all, $80 for a family of 4 wasn't worth it. We didn't order dessert and only had one coke with everyone else drinking water. It really is overpriced for the quality, as one would assume for a mall novelty restaurant. I would probably just recommend drinks and dessert, after already eating a meal elsewhere. read more

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Rainforest Café - Grapevine Fun for kids and kids at heart! Expect to pay $30+ per person. Food isn't great. As the name of this place, you do feel like you're inside a rainforest. Staff were good, not great. Our waiter came by once to take our order and once to bring check. Food was decent but way overpriced. House salad was bare minimum and wilted. Soup was very small and cold. Anaconda Pasta wasn't too much to write home about. The menu option is very limited. The décor was decent, as well, but everything in here is 1990's original. Some of the animatronics were too scary for 2025. The rainforest sounds you'd expect to hear are also limited. The thunder and lightning effects are also outdated. The music was loud and wasn't fun to talk loudly to hear each other. They need to revamp this location and for the money they're charging, redecorate and update their '90's animals. If you're coming here, it's a once in the blue moon type of visit. Be sure to bring lots of money as food is overpriced. Between two people we paid $60. read more

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Rainforest is a great resource to take your kids to We went with the majority of our family about 10 The problem with this is the table we sat at was minimal view of the actual rainforest animals etc so make sure we don't sit by the aquarium We had as an appetizer the Korean chicken wrap excellent and healthy My son and I ordered Cajun ribeye w shrimp and veggies Spouse had the combo fajitas For desert the lava cake which never disappoints read more

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It's a super cute experience if wanting to dine with children. The food is average but good and the service was fantastic read more

Rainforest Cafe - 1/2 House salad - American Near Me - Grapevine, Texas

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The food was decent, and the ambiance was outstanding, but the service left much to be desired--slow and understaffed. It's baffling that a place like this hasn't implemented an online payment system like Chili's or Chuy's. I had to wait a frustrating 30 minutes just to settle my bill, even though there were no issues with it--just a long wait. The food also took a long time to come out. They could take notes on efficiency from Chick-fil-A and digital convenience from Chili's. I shared my concerns with the manager, George, but the conversation was entirely unproductive--just a series of excuses. I won't be returning. One of the rare places I've rated one star--would've given zero if that were an option. read more

Rainforest Cafe - Appetizer - American Near Me - Grapevine, Texas

Exceeded my expectations. We had plans to be in the area and couldn't miss the opportunity. I prepared the kids to keep their expectations low for the food and lengthy wait times. We made reservations the day of and were seated upon arrival. We didn't make a special request for the table and were seated in the middle which was great. We could view all sides when the rainforest shows' started. Our server was attentive, shared her favorites with us and she was fun with the kids. 3 kids pizza meals, a pasta, an adult club and spicey pasta (can't recall the name). All things were hot and not awful. 2 of the kids were meh on the pizza but one scarfed it down. read more

When we arrived at the restaurant, we were told we had to wait an hour and that we would be added to the waiting list. After waiting for more than an hour and a half, we went back to ask again and were treated very rudely. They even made fun of our English accent, even though it's clearly not our first language. We were told that we were not on the list. I want to emphasize that we were discriminated against and mistreated. We were a party of five. When another hostess noticed how we were being treated, she approached us, spoke to the person at the front (who was also Hispanic), and instructed them to let us in, confirming that we were indeed on the list and to assign us a table. The entire experience was discriminatory and disrespectful. When we were finally taken to our table, the hostess continued to mock us and make faces. It was a terrible experience, and I do not recommend this place to anyone. The food took an hour to arrive, and when it did, it was cold. The bread was burned. There was only one server for the entire area, and he was running back and forth trying his best. This is not a complaint about the server, as he did his best, but rather about the staff at the front. You should not discriminate against or mistreat customers--especially when they are spending around $200 on a meal that is not worth it. I do not recommend this place. Do not go. read more

Service was great, our server Haley was super friendly and helpful! Loved the food and the atmosphere- will definitely come again!

Food was mediocre & took almost 2 hours to come out. The server didn't check in on our party at all for refills, etc the entire time... only saw her for the initial order, when the food arrived & to bring the check :). I assume it was because we were a larger party (4 adults & 6 toddlers) and auto gratuity was included. The only highlight was the lady that came around to make balloons for the kids. read more

The experience for the kids is the ONLY good thing I have to say. The Dr. pepper was disgusting, the food took almost an hour to arrive and our server was nowhere to be found 90% of the time. Food was mid. read more

My daughter and I visited this location during spring break 2026. It was busy as expected, however the service was mediocre, our waiter told us he was ready to go home as he took our drink order, pure chaos in there. The women's bathroom was deplorable, even children who walked in commented to n how nasty it was, Im talking 5-7 yr old kids. I was so disgusted and felt I might catch something second hand had I used it. Prices are way too high to be given the service and appearance we experienced. Please do better, I wont be back. read more

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It was surprisingly busy for a Thursday evening. The interior is very dark, designed to resemble a forest. Unfortunately, there was a strong smell of urine when you first walk in. Honestly, we would have left if we'd been seated near that odor. Thankfully, it improved as we moved further inside. The service was extremely slow. When our server finally came over, he seemed distracted and zoned out while we were placing our order. The food itself was dry and completely lacking in flavor. For the price, it was disappointing and felt like a poor value. I definitely would not recommend this place. We only went for the kids, and even then, my son didn't enjoy the meal. read more

Rainforest Cafe - American Near Me - Grapevine, Texas

This was my first time here and we came in with a reservation as I have heard it can be a line waiting. So we sat down and about 45 mins later we have our drinks and appetizers. At no point did we get any silverware the entire time. An hour and 45 mins later we got food after complaining to the manager George made nothing but excuses. When I mentioned that the table behind us came in way later and have already been served and are finished he said well they ordered pasta. I said so did I he said since we have a bigger group (6 to the 4) that it can take 1 to 1 1/2 hours. I said we have been here past that he said yes 1 hour 38 mins. Further proving my point. He said the chef is playing and it will be out shortly. About 8-10 minutes later the first 2 plates show up and one is completely wrong. This by far was the worst experience and for it to be the 1st time was ridiculous. read more

Gave three stars for ambiance and experience for my granddaughter. Food wasn't very good. Service was good read more

Rainforest Cafe - Seated by aquarium - American Near Me - Grapevine, Texas

I wish I could review solely on the service of our great bartender Justin. I would give 5+ 's. Justin is charismatic, attentive, and has a great memory of his customers...We missed our reservation for our granddaughter's 3rd Birthday Dinner because our daughter (who has 2 children- 3 years old and 3 months old) was running late and this restaurant won't seat a party until EVERYONE arrives. We couldn't even set up a cute birthday table for a 3 year old because we weren't all accounted for. We waited in the bar (where we ordered drinks and apps from Justin) and when our party of 4 adults and 1 child and baby were all present, we were told our reservation was no longer available. So we were given the option of eating in the bar (for a 3 year olds birthday). This is THE MOST ABDURD rule for a primarily children's restaurant. Thank goodness for Justin. He was beyond accommodating (in the bar) and saved me from really making a scene. THANK YOU JUSTIN 5 stars for YOU and YOU only! read more

Very pleasantly surprised. The ambiance seems a bit dated but it is kid themed and they all seemed to enjoy it. The thunderstorm was a bit intense for little kids. The portion size on the cheese curd appetizer was a bit skimpy but they tasted OK. I got the python pasta (chicken Alfredo) which is very garlicky, which is totally fine with me. The chicken was juicy and tender and had a good char on it. The fish tacos were a hit. The bourbon meat loaf was the only downer at the table. The chocolate volcano dessert was a good size and was a fun presentation. I think the cake was supposed to be warm but wasn't. The good score was influenced by low expectations but it wasn't bad for what it is. read more

3/10, you're only getting a 3 bc I like cola. There's a lot of noises and it's to dark - it's not Austic friendly. read more

Rainforest Cafe - Poorly done Cheetah!!! IF YOURE GONNA BE AN ANIMAL BASED CAFE GET YOUR ANATOMY RIGHT. AND THE TIGERS TO, and food was mid. - American Near Me - Grapevine, Texas

Fun impromptu lunch after visiting Meow Wolf!! Haven't eaten here in years!! So nostalgic!! I got the Margarita to drink and my husband got a Coke. I got the chicken sandwich without bread and my husband got pasta! So yummy and so fun!! Service was great, even though it was a busy Saturday!! Fun time in the gift shop too!! read more

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If I could give zero stars I would. When we got to our table (1.5 hours wait) we ordered drinks and then food. 1 hour later the first dish (of 16) came out. 10 minutes after that there 3 more dishes...this went on for about 30 minutes until the last two dishes came out. The bathrooms. Disgusting. Over flowing waste bins, clogged toilets, water everywhere-so gross. I ordered the beastly burger which was actually pretty tasty- My husband ordered the coconut shrimp. It wasn't cooked all the way. When we asked the manager to fix it, she kindly explained that the kitchen was closed and she couldn't ask them to make anything more but we COULD have a volcano (only one) and she would take the shrimp dish off the ticket. So not only did my husband not get fed, they tried to poison him in the process. Our waiter also dropped an F bomb while walking by our table. We will never come here again. read more

Food was good, portions were good, but service was wonderful! Trey is great, if you get him, consider yourself lucky. It can get a little noisy during the regular "thunderstorm", those happen every 30 minutes. read more

Food horrible and expensive decor is the only good thing about the place they must have spent all of the money on the decor and forgot about the food. Service was okay very slow. So much food was wasted from how nasty it was. read more

Rainforest Cafe - American Near Me - Grapevine, Texas

The Rainforest Cafe holds a lot of nostalgia for me. Since most have closed in my area I was excited to visit one and relive that childhood magic. The magic and ambiance is still there. The excitement at the thunderstorm and the all moving animals but either my palate has drastically changed as an adult, or the food has digressed because our dishes were not good. I went with 3 other friends. 1 friend chose the Amazon Rainforest Burger ($20), another the Awesome Appetizer Adventure ($24), another a Turkey Sandwich, and I a Chicken Sandwich. The food took a while to arrive, but that is OK, there was a lot to entertain. When the food did come we were a bit disappointed. The burger and my chicken sandwich were fine. Nothing amazing but did the job as we were really hungry. Unfortunately, my other friends did not fare so well. Half of the items on the Appetizer platter were cold and hard, my friend barely touched it. My friend who ordered the turkey sandwich only had a bite before letting it go, saying that the spread tasted off. This may have just been personal preference, so not necessarily the fault of the Rainforest Cafe, but still a shame. All in all the service was fine, the ambiance was nostalgic but the food was subpar (at least what we ordered). I would return for the memories and perhaps a drink and desert but not necessarily the food. read more

I like coming here even without kids! The food are drinks are pretty good! We always get friendly service and we really love the sound effects and jungle theme! Don't sleep on rainforest cafe!! read more

If you have children, this place might be worth stopping in. It gets crowded pretty quickly on the weekends, so be prepared to wait. I will say...the food is not over-the-top. Pretty basic. But, truly you're there for the ambiance and experience. The decor, brief shows, and atmosphere. Our server, Mulontaey was amazing and made our visit worth. He has a great personality that made us feel welcomed. He recommended a few of his favorite dishes, and they all were spot on. Our fav dishes were the Korean Chicken Lettuce wraps and the Pastalaya (ask for alfredo sauce on the side, it helps it out). Thanks again, Mulontaey!! To reiterate, this restaurant is more for kids to enjoy, in my opinion, and the two that were with me had a great time. read more

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I'll start with the most important part: the ribs are easily the best thing on the menu. I honestly recommend you buy a full rack and split it with a friend or two. If you get an appetizer and an extra side, I'd say a rack covers 4 people. Get the ribs. I tried to pick up the bone with my hand and the meat fell off the bone. There was no consuming it without a fork. I tried to suck some of the BBQ sauce off one of the ends and marrow came out. This is seriously well-done slow cooking. The fries are also perfect and major-allergen free. They're made in a dedicated fryer with the tortilla chips and nothing else. On that note, I'll say that I came in with a list of allergies, and Sean the chef came out and reasoned through what my friend and I could eat on the menu. Then he personally made/oversaw our food and brought it out himself. The service was outstanding. I was so excited to eat a third of my meal and save the rest to bring home to my tired husband. My kids loved their Dino nuggets and pizza. My friend loved her ginormous burger with gluten free bun. She thinks her meal should have been split in half as well. The only drawbacks: hire more folks. Ms. Sierra was excellent, but with big families coming in it was hard to see her sometimes. She made sure our drinks stayed full which was awesome. Also, sometimes the music/animal combo is a bit much. Maybe calmer music? We loved the animals. read more

Rainforest Cafe - Mojo Ribs with an extra side of steamed broccoli - American Near Me - Grapevine, Texas

The service was terrible, waiter had been drinking. Had to ask three time for ticket to pay out. If they keep this up they will go out of bisiness read more

This review is coming from a group of young adults with no kids. We just happened to be in this mall and decided on this place. Clearly this place is for kids and the experience is for kids as well. The service was good and friendly and we had fun with the thunderstorms as well. You are paying extra for the animatronics and fish tanks. That extra cost was steep for bad tasting food. The food is less then mid and disappointing for the cost. Would not come back to eat. The gift shop is cute. The price is far to high for what you get. I know this is for kids and if you do come here with your kid maybe just a get a appetizer. read more

Rainforest Cafe - Pork ribs - American Near Me - Grapevine, Texas

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Worst food ever! Was served frozen plantains, frozen burnt fish and shrimp. Waited for 45 minutes for food to come out and 45 minutes to be seated. read more

A really great experience for families- especially with younger kids! It feels like walking into a rainforest. There are cool features like thunderstorms, tigers roaring, and fish tanks. Overall, the noise level is higher. The service was really great. Our waitress was very accommodating and always checked in that everything was good. The food was pretty good with large portion. I personally thought the food was slightly overpriced, but if you come for the experience, it's worth it! read more

Rainforest Cafe - Restaurant - American Near Me - Grapevine, Texas

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Fun place to hang out, but food was just okay. Staff was nice though! It's more of a place to just meet up with extended family and for the kiddos imo. read more

My mother and I were at the Grapevine Mills this past weekend to shop and decided to revisit the Rainforest Cafe since it's been awhile when we dine at a Rainforest Cafe restaurant particularly this location. We had a 30 minutes wait for our table so we decided to walk around the mall during that time we were waiting to be seated at the restaurant. When our table was ready, we were seated near the animatronic elephant based on personal preference. Our waitress was very nice, friendly, and very attentive to our needs throughout our whole experience. We ordered the appetizer sampler which consists of chicken tenders, spinach dip, mini cheese ball, and chimi cha Chas. We substituted chimi cha Chas for additional chicken tenders based on personal preferences. Our food came out less than 30 minutes. The food was decent but overpriced ($24.49 at the time this review has been established ) for the portion and quality we received. The spinach dip didn't have no flavor and tasted like it's been pre made rather than homemade. The mini cheese ball and chicken tenders was ok as well but again lack flavor. The faux rainforest environment with animatronic animals was nice and really make you feel like your inside an actual rainforest which is what you paying for. Overall, we had a good time dining in a faux rainforest atmosphere with animated scenes and would recommend it for children, families, or if you're just want to dine in a unique theme environment. However, I wouldn't recommend going there if you're expecting high quality food. read more

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Don't let the poor reviews scare you away! My family truly enjoyed our meal at the Rainforest Cafe. We made a reservation ahead of time. I learned the first time I visited you need a reservation... Make sure you make a reservation if you plan to visit. We ordered fish tacos and they were amazing! I was actually surprised. So flavorful. The fish was cooked perfectly. I will admit they are world class animatronics but my 3 year old really enjoyed them. He thought it was the coolest thing to eat dinner in the jungle. It is a kid friendly restaurant so do expect it to be loud inside. We will definitely be returning. P.S. Paco was the best waiter! So kind to our son, thank you! read more

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Rainforest Cafe always reminds me of Disney World. This was our second time stopping in to dine at this location. There was a two and half hour wait to dine here. I expected the wait to be long so we walked around the outlet stores. Francisco was our server, he was friendly, pleasant, smiled throughout our restaurant experience. Our food was delicious. My Glam baby had Chicken Quesadillas, with mixed fruit (apples, and oranges). I didn't a picture of her food cause she'd immediately started eating. I on the other hand had a delicious flatbread pizza, and a unsweetened tea. Everything was great. Well whenever we're in the area. 10/10 read more

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