We had such an amazing experience at Rainforest Cafe! The food and atmosphere were great, but what really made our visit special was our server, Kandace. She was absolutely incredible from start to finish. She was so kind, attentive, welcoming, and genuinely made us feel taken care of. You could tell she really cared about making sure we had a great time. read more

The Rainforest Cafe is like stepping into a time capsule from the 1990s. The animatronic animals, jungle sounds, and periodic thunderstorms are still just as memorable as they were decades ago. While some aspects of the experience haven't aged particularly well, it was a lot of fun sharing it with my kids, who enjoyed the atmosphere just as much as I did when I was younger. The service was friendly and efficient, although it felt a bit scripted. The staff clearly follows a well-established routine, but they kept everything moving smoothly and made us feel welcome. The food is about what you'd expect from a large casual chain restaurant. I'd compare it to Chili's or Applebee's in terms of quality, but at a noticeably higher price. That's not really why you come here, though. The food is perfectly acceptable, but the themed dining experience is the main attraction. If you're looking for an unforgettable culinary experience, this probably isn't the place. But if you have kids or you're feeling nostalgic and want to relive a classic family attraction, Rainforest Cafe is still worth a visit. You're paying for the atmosphere as much as the meal, and for that, it continues to deliver a unique experience. read more

We celebrated my daughter's birthday here, and while it was definitely an experience, I left feeling disappointed. The prices are extremely high for what you receive, and unfortunately, the food didn't justify the cost. I was hoping the fun atmosphere and overall experience would make up for the food, but it just didn't. Service was good and birthday song was sang for my girl. If you're thinking about going, I'd say it's worth taking the young kids once for the experience, but be prepared for the prices! read more

Rainforest Cafe - Fish tacos - American Near Me - Grapevine, Texas

See all

Well the place started out with negative numbers We had reservations at 1115 for a party of 12 2 people were hung up in traffic This was frustrating as we had our grandkids who were hungry Minute by minute it got worse trying to keep them from throwing a fit This meal was for our 3 year old the reason we were there Eventually we were seated At a table with 20 chairs The staff 30 minutes earlier said they had no spare tables Which was a lie Anyway we get seated and this is when the frustration went away Frank was our waiter Fantastic man wiped away all of the problems Food was brought out quickly We had chips w cheese Spinach dip several varieties of mixed drinks I had the salmon w shrimp It was a 10 out of 10 Day licious !!! At the end our grandchildren had a great time Thanks to Frank read more

See all

My friend and I had a lovely time eating here together! Our waitress Diana was very friendly and timely, and the food was amazing. I especially love the anaconda pasta, it's a great option for anyone who is gluten free and the taste and texture are amazing! read more

A friend in town for a conference and I had dinner here on Thursday, 6/4 for her birthday. The atmosphere is great, and the food was wonderful! Service was fantastic ~ Shoutout to Julio! My friend had the Taste of the Islands dish. I had the China Island Chicken Salad. Both meals were very good - large portions! We shared the Sparkling Volcano dessert --- HUGE - brought the balance home. An added bonus: A young man offered to take our picture ~ offered a small complimentary pic and the option to purchase some larger ones - I did! The staff sang Happy Birthday to my friend!!! read more

See all

Service was so friendly starting with the hostess Elizabeth! Servers Mulantaey and Frank were fabulous! Frank ended up serving us but both checked on us throughout our meal and we just had the most lovely experience! We started by sharing the hose salad with Caesar dressing, that was so good! The meats were tender and were perfectly charred. Very generous portion! We shared the fajita combination. Steak was prefectly rare as requested. Couldn't have asked for better food or service! read more

See all

We went to this restaurant to celebrate my granddaughter's second birthday, and the entire experience was extremely disappointing and unacceptable. Our reservation was at 7:30 p.m. We arrived at 7:05 and checked in. Since there was nowhere to sit while waiting, I sat at the bar. I immediately noticed that the restaurant was extremely warm, but I hoped it would improve once we were seated. When our party of eight was seated, it was still unbearably hot. Our server told us that someone had stolen the restaurant's air-conditioning coils. If management knew the air conditioning was not working, they should have been honest with customers before continuing to seat people. Families should have been allowed to decide whether they wanted to stay under those conditions. We had four children with us, ranging from two to eight years old, and everyone was hot, thirsty, hungry, and uncomfortable. When the server brought our water, she managed to pass out three glasses before spilling the remaining drinks all over my eight-year-old grandson, my daughter, and the floor. She apologized, but we were left waiting again for water. A second server came to retake our drink orders. She began walking away before taking my complete order. I called out "excuse me" four times because I was not finished, but she continued walking away while the manager stopped to speak with her. Out of frustration, I turned toward my family and used a curse word. It was not directed at the server or the manager. Instead of asking what had happened or attempting to resolve the situation, the manager immediately threatened to have me escorted out for using profanity. When I explained why we were upset and mentioned what the first server had told us about the stolen coils, the manager claimed the heat was caused by the opening to the mall. Her explanation directly contradicted what her own employee had told us. When I said I was going to record the interaction, the manager instructed the staff not to serve our table and called mall security. Our entire family--including four young children--was forced to leave in the middle of my granddaughter's birthday celebration. The manager's behavior was hostile, dismissive, and completely lacking in professionalism and basic customer service. She never asked what had happened, showed no concern for the drinks spilled on a child, and made no effort to address the unbearable temperature or salvage our celebration. I understand that equipment problems can happen. What is unacceptable is continuing to seat customers without warning them, providing conflicting explanations, and treating an understandably frustrated guest as the problem instead of attempting to resolve the situation. This was a horrible and humiliating experience. I will not return while this manager is running the restaurant. Management should seriously review the video, investigate what happened, and provide this individual with proper training in honesty, professionalism, conflict resolution, and custome read more

Rainforest Cafe - This is as close as I could get of her name as she never introduced herself - American Near Me - Grapevine, Texas

Kandace did a fantastic job as our server! We had the best experience at our first time at the Rain Forest Cafe. Thank you for taking precautions with our meal since I have celiac. We are so grateful for the opportunity to have a wonderful time and great food. The ambiance rocked!!! read more

Rainforest Cafe - American Near Me - Grapevine, Texas

See all

We had a great time killing time and looking around in the spot. It's a classic rainforest Café, exactly as you would picture every location. This one did have a great bar scene, as we walked past it heading to our next destination I wished we had time to sit in the jungle atmosphere for a drink! read more

Rainforest Cafe - American Near Me - Grapevine, Texas

See all

We visited Rain Forest Cafe recently for a kiddo birthday in our house and our experience was a good one. We arrived just as the dining room opened for the day on a Sunday (mall location). The service was good, offering recommendations and plenty of "upsells". Our food came out quickly and was hot, which is all I hoped for. So a good experience. We grew up going to Rain Forest but the next generation of kids in our household hadn't ever heard of it before this. They enjoyed the decor and zoo-like atmosphere from the many animals. The thunderstorms were a fun surprise and by the end of our time the little guy was saying "I want to do it again." :) All in all we had fun and managed to walk away without spending our full life savings on the many souvenirs. Docking a star for the rather high prices of the food and all extras. But overall we had a good day and the kiddos had fun. read more

See all

Service was great! We love the balloon people. The animatronics are so cool. The storm part is my favorite. read more

See all

Wonderful experience. So fun for the kids. Lots of entertainment to keep them occupied while we enjoyed our meal. Staff is patient and very friendly. Our server Diana's was amazing, so patient and friendly. Great personality and very personable. Food was very good, fantastic portion sizes. The pastalaya was our favorite. Obviously the restaurant speaks for itself in terms of ambiance. Loved the vibe, the animal encounters, and the feeling of being in the rainforest. read more

Had the BBQ Bacon Cheeseburger and as you see it is gone Waiter we had got was super nice give tery a raise if i remember correct read more

Rainforest Cafe - Had the BBQ Bacon Cheeseburger and as you see it is gone Waiter we had got was super nice give tery a raise if i remember correctly - American Near Me - Grapevine, Texas

Had a reservation for 16 people (4 kids), they just now called me (day before reservation) to tell me there is a $560 MINIMUM spending limit for my party of 16 ... that's $35 a person .. kids meals are $10 that's only $40 spent for 4 kids. An average plate is $24/$25 for adults. For all of us we are no where near $560. This is inexcusable I should've been let know the first time they called (3 weeks ago). Abigail is who I talked to today, I called her back to cancel my reservation after I did the math of the $560 spending limit. Thought she was professional until I was mid sentence saying "thank you for your help- " and she hung up without a thank you, a bye, a have a good day. As someone who has worked in customer service for years, that was blatantly rude. Will not bother visiting this location at all. read more

My fiancé and I were looking a quick bite. Upon entering the host placed our name in a waitlist. Our wait time was about 15 mins. Our server was Chance and he was attentive. We ordered a coke and a sampler. Everything in the sampler was good except the egg roll it had an aftertaste. Overall the experience was great especially having the jungle themes read more

See all

Came here for my birthday and we had a great time. We were seated shortly after our arrival. This place brings so many childhood memories back. It has a wonderful family ambiance. The food is good. I had the Awesome Appetizer Adventure and loved it. Great place to bring kids. The Volcano dessert was fantastic and shared between 5 people. I would definitely come back. read more

See all

I already knew Rainforest Cafe would be overpriced, but since it was my daughter's birthday we bit the bullet. Our waiter was also preoccupied with making drinks for the bar, he tried to do a good job at least. So, I ordered the Blue Mountain Caprese sandwich, of which the lemon grilled chicken was actually good! I just thought the bread was too hard and ended up taking it off the (what I think was) French bread and eating the chicken/tomato/mozerella by itself. Also, the Cole slaw that came with the sandwich tasted and smelled old, I took one bite and stopped for fear of getting sick. The fries were good while they were warm; however, they turned too hard once I took them to go indicated they had already been reheated. I ended up tossing them. My husband ordered the Python chicken pasta, his pasta sauce was BLAND! But the chicken was abundantly flavorful though. And my childrens' meals were good! The mini burgers were great, dry but tasted good at least. All in all, $80 for a family of 4 wasn't worth it. We didn't order dessert and only had one coke with everyone else drinking water. It really is overpriced for the quality, as one would assume for a mall novelty restaurant. I would probably just recommend drinks and dessert, after already eating a meal elsewhere. read more

See all

I recommend making a reservation. We showed up at 4:50 for our reservation @5 and waited till 10 after 5. They were not extremely busy. We ordered the multi sampler and drinks and they were excellent. We were pleasantly surprised due to the reviews I saw. The waiter was attentive and flagged down the balloon maker for us who told us about the coupon on the bottom of the kids menu. The checker at the counter was very helpful to help us make our final purchase decisions. My 5 year old that it was the best place in the world. The bathrooms were clean. read more

See all

Great restaurant for the theme. The food is pretty good. I think it's more of the experience that most people come here for than the food but definitely worth to come once and try. read more

Rainforest Café - Grapevine Fun for kids and kids at heart! Expect to pay $30+ per person. Food isn't great. As the name of this place, you do feel like you're inside a rainforest. Staff were good, not great. Our waiter came by once to take our order and once to bring check. Food was decent but way overpriced. House salad was bare minimum and wilted. Soup was very small and cold. Anaconda Pasta wasn't too much to write home about. The menu option is very limited. The décor was decent, as well, but everything in here is 1990's original. Some of the animatronics were too scary for 2025. The rainforest sounds you'd expect to hear are also limited. The thunder and lightning effects are also outdated. The music was loud and wasn't fun to talk loudly to hear each other. They need to revamp this location and for the money they're charging, redecorate and update their '90's animals. If you're coming here, it's a once in the blue moon type of visit. Be sure to bring lots of money as food is overpriced. Between two people we paid $60. read more

See all

My nieces loved the ambiance. The food was good and the service was great! We had fun!!! read more

Rainforest Cafe - Volcano desserts Volcano Volcano Volcano - American Near Me - Grapevine, Texas

Had a reservation for 16 and they crammed us into a table that was 4 seats shorts and squeezed in extra chair. So we sat...shoulder to shoulder. Food was tasty tho. read more

Rainforest Cafe - Rasta Pasta - American Near Me - Grapevine, Texas

The rainforest cafe, if you done know it, is a completely decorated restaurant that has big funny looking animatronic animals. The music is very loud and the animal noises go off every 20 mins or so... it's a really funny place that you go to for this sort of funny atmosphere. Unfortunately we are a group of families who took our young children and they HATED the animals and noises and didn't stop crying so we had to box up our food and leave - but that's not the restaurants fault they were super helpful in getting everything boxed up for us. When we got home and ate the food they had given us everything, but the food was not good. I ordered the Cesar salad and couldn't manage more than a bite. It was wilted and old and the dressing was sour - it was terrible. The others food was aright, my son had the kids quesadilla and it was plain but edible, which was a step up from the salad. Overall great service and funny environment but not good food. read more

The food was decent, and the ambiance was outstanding, but the service left much to be desired--slow and understaffed. It's baffling that a place like this hasn't implemented an online payment system like Chili's or Chuy's. I had to wait a frustrating 30 minutes just to settle my bill, even though there were no issues with it--just a long wait. The food also took a long time to come out. They could take notes on efficiency from Chick-fil-A and digital convenience from Chili's. I shared my concerns with the manager, George, but the conversation was entirely unproductive--just a series of excuses. I won't be returning. One of the rare places I've rated one star--would've given zero if that were an option. read more

Rainforest Cafe - Appetizer - American Near Me - Grapevine, Texas

always love visiting rainforest! Frank was our server this time and he was incredible! The food was amazing and chef Cory came to check on everything. Love the atmosphere that rainforest cafe has anytime we go! read more

Service very bad! After we ordered. We never saw our waitress. Waited over 45 minutes, still no food. We asked other servers and the mgr if we could just pay for our sodas and leave. He said he can get our meals out in 5 minutes. At this time waiting for almost an hour. We just wanted to leave. We will never "try" to eat there again. read more

Exceeded my expectations. We had plans to be in the area and couldn't miss the opportunity. I prepared the kids to keep their expectations low for the food and lengthy wait times. We made reservations the day of and were seated upon arrival. We didn't make a special request for the table and were seated in the middle which was great. We could view all sides when the rainforest shows' started. Our server was attentive, shared her favorites with us and she was fun with the kids. 3 kids pizza meals, a pasta, an adult club and spicey pasta (can't recall the name). All things were hot and not awful. 2 of the kids were meh on the pizza but one scarfed it down. read more

I was visiting Texas from Georgia for a week. I had visited Rainforest Cafe and had to come back the next day to get pictures of the atmosphere. I caught a shuttle from my hotel to the mall. Make reservations on weekends! Gift shop in front of store. (Review coming soon!) read more

See all

We ussed to love this place, we started coming to eat there close to 30 years ago.But In my opinion it needs remodeling and more personnel . The fish tanks are showing signs of aging, the carpet is sticky restrooms need cleaning. Our food arrived more than one hour late. The chicken was over cooked charred in parts, the fish was cold and the medium term burger also dry and overcooked for a $20 burger. We were too hungry to request changes, so we ate all. On the positive side , the children had fun with the robotic animals and the thunder which are still there. We would probably not comeback for a while unless we hear news of improvement. read more

Overpriced for sure. It's just a mall restaurant, nothing special. The decor is very cute but truthfully you are paying for the decor experience and nothing more. read more

Rainforest Cafe - Rainforest burger - American Near Me - Grapevine, Texas

See all

Seated at bar which in some places = crappy service but NOT here. Service was great and watching them work was fascinating! The food (glazed salmon and shrimp) was really good. read more

Came here with wife & granddaughter on a Tuesday at 11AM. Got in and seated immediately. Waiter was fast & friendly. Except at the end, when he took my credit card and disappeared for 15 minutes before coming back. The food was pretty good. We both had Blue Mountain Chicken Caprese sandwich, with fries and pineapple/coconut slaw. Tasted good, but the sandwich was a bit greasy. Bathrooms pretty dirty. Great ambience with the rainforest theme & animatronic jungle animals. A bit overpriced, but I guess you need to pay for the furnishings. read more

It was surprisingly busy for a Thursday evening. The interior is very dark, designed to resemble a forest. Unfortunately, there was a strong smell of urine when you first walk in. Honestly, we would have left if we'd been seated near that odor. Thankfully, it improved as we moved further inside. The service was extremely slow. When our server finally came over, he seemed distracted and zoned out while we were placing our order. The food itself was dry and completely lacking in flavor. For the price, it was disappointing and felt like a poor value. I definitely would not recommend this place. We only went for the kids, and even then, my son didn't enjoy the meal. read more

Rainforest Cafe - American Near Me - Grapevine, Texas

Came here to get hammered at the bar on a first date. We had couple of fruity drinks and the appetizer platter. Food was good, drinks were awesome and service was great. It was pricey, but I think it was more about the ambiance. Had a great time! read more

Food was good and tasted good. Service was simply inexcusable! We waited 20 minutes even with reservation to be seated, then 20 minutes to place our order and then 45 minutes for food to be served. Parts of several individual plates were incomplete and we were told that they would bring the rest of that food when it was ready. We had to go to the kitchen to try to get tortillas for fajitas and were told they would be right out. Food runner got upset when we asked the question. Waiter had too many tables and was no where to be found. I spoke to the manager who only did that this was not their standard. This was a family gathering and they just didn't care if or when e got food. If you visit this place then lower your expectations. Just a poor experience!!!!!!! read more

Very pleasantly surprised. The ambiance seems a bit dated but it is kid themed and they all seemed to enjoy it. The thunderstorm was a bit intense for little kids. The portion size on the cheese curd appetizer was a bit skimpy but they tasted OK. I got the python pasta (chicken Alfredo) which is very garlicky, which is totally fine with me. The chicken was juicy and tender and had a good char on it. The fish tacos were a hit. The bourbon meat loaf was the only downer at the table. The chocolate volcano dessert was a good size and was a fun presentation. I think the cake was supposed to be warm but wasn't. The good score was influenced by low expectations but it wasn't bad for what it is. read more

Fun impromptu lunch after visiting Meow Wolf!! Haven't eaten here in years!! So nostalgic!! I got the Margarita to drink and my husband got a Coke. I got the chicken sandwich without bread and my husband got pasta! So yummy and so fun!! Service was great, even though it was a busy Saturday!! Fun time in the gift shop too!! read more

See all

If I could give zero stars I would. When we got to our table (1.5 hours wait) we ordered drinks and then food. 1 hour later the first dish (of 16) came out. 10 minutes after that there 3 more dishes...this went on for about 30 minutes until the last two dishes came out. The bathrooms. Disgusting. Over flowing waste bins, clogged toilets, water everywhere-so gross. I ordered the beastly burger which was actually pretty tasty- My husband ordered the coconut shrimp. It wasn't cooked all the way. When we asked the manager to fix it, she kindly explained that the kitchen was closed and she couldn't ask them to make anything more but we COULD have a volcano (only one) and she would take the shrimp dish off the ticket. So not only did my husband not get fed, they tried to poison him in the process. Our waiter also dropped an F bomb while walking by our table. We will never come here again. read more

Deeply disappointed. There was an active roach issue and multiple uncovered food bins behind the bar during service. That's a serious health concern for contamination and foodborne illness, especially in a family restaurant. I'm strongly considering reporting this to the city health department because guests deserve a safe, sanitary dining environment. read more