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    Rainforest Cafe

    2.7 (863 reviews)
    Closed • 11:00 am - 8:00 pm
    Updated 1 month ago

    Rainforest Cafe Photos

    Business Info

    RAINFOREST CAFE ATMOSPHERE

    What's the vibe?
    Touristy
    Casual
    Loud
    Good for groups

    Recommended Reviews - Rainforest Cafe

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    Bloody Mary in a fancy parrot glass
    David S.

    Well the place started out with negative numbers We had reservations at 1115 for a party of 12 2 people were hung up in traffic This was frustrating as we had our grandkids who were hungry Minute by minute it got worse trying to keep them from throwing a fit This meal was for our 3 year old the reason we were there Eventually we were seated At a table with 20 chairs The staff 30 minutes earlier said they had no spare tables Which was a lie Anyway we get seated and this is when the frustration went away Frank was our waiter Fantastic man wiped away all of the problems Food was brought out quickly We had chips w cheese Spinach dip several varieties of mixed drinks I had the salmon w shrimp It was a 10 out of 10 Day licious !!! At the end our grandchildren had a great time Thanks to Frank

    Dawn C.

    A friend in town for a conference and I had dinner here on Thursday, 6/4 for her birthday. The atmosphere is great, and the food was wonderful! Service was fantastic ~ Shoutout to Julio! My friend had the Taste of the Islands dish. I had the China Island Chicken Salad. Both meals were very good - large portions! We shared the Sparkling Volcano dessert --- HUGE - brought the balance home. An added bonus: A young man offered to take our picture ~ offered a small complimentary pic and the option to purchase some larger ones - I did! The staff sang Happy Birthday to my friend!!!

    House Caesar salad, half
    Elicia N.

    Service was so friendly starting with the hostess Elizabeth! Servers Mulantaey and Frank were fabulous! Frank ended up serving us but both checked on us throughout our meal and we just had the most lovely experience! We started by sharing the hose salad with Caesar dressing, that was so good! The meats were tender and were perfectly charred. Very generous portion! We shared the fajita combination. Steak was prefectly rare as requested. Couldn't have asked for better food or service!

    This is as close as I could get of her name as she never introduced herself

    We went to this restaurant to celebrate my granddaughter's second birthday, and the entire experience was extremely disappointing and unacceptable. Our reservation was at 7:30 p.m. We arrived at 7:05 and checked in. Since there was nowhere to sit while waiting, I sat at the bar. I immediately noticed that the restaurant was extremely warm, but I hoped it would improve once we were seated. When our party of eight was seated, it was still unbearably hot. Our server told us that someone had stolen the restaurant's air-conditioning coils. If management knew the air conditioning was not working, they should have been honest with customers before continuing to seat people. Families should have been allowed to decide whether they wanted to stay under those conditions. We had four children with us, ranging from two to eight years old, and everyone was hot, thirsty, hungry, and uncomfortable. When the server brought our water, she managed to pass out three glasses before spilling the remaining drinks all over my eight-year-old grandson, my daughter, and the floor. She apologized, but we were left waiting again for water. A second server came to retake our drink orders. She began walking away before taking my complete order. I called out "excuse me" four times because I was not finished, but she continued walking away while the manager stopped to speak with her. Out of frustration, I turned toward my family and used a curse word. It was not directed at the server or the manager. Instead of asking what had happened or attempting to resolve the situation, the manager immediately threatened to have me escorted out for using profanity. When I explained why we were upset and mentioned what the first server had told us about the stolen coils, the manager claimed the heat was caused by the opening to the mall. Her explanation directly contradicted what her own employee had told us. When I said I was going to record the interaction, the manager instructed the staff not to serve our table and called mall security. Our entire family--including four young children--was forced to leave in the middle of my granddaughter's birthday celebration. The manager's behavior was hostile, dismissive, and completely lacking in professionalism and basic customer service. She never asked what had happened, showed no concern for the drinks spilled on a child, and made no effort to address the unbearable temperature or salvage our celebration. I understand that equipment problems can happen. What is unacceptable is continuing to seat customers without warning them, providing conflicting explanations, and treating an understandably frustrated guest as the problem instead of attempting to resolve the situation. This was a horrible and humiliating experience. I will not return while this manager is running the restaurant. Management should seriously review the video, investigate what happened, and provide this individual with proper training in honesty, professionalism, conflict resolution, and custome

    Marsha B.

    Kandace did a fantastic job as our server! We had the best experience at our first time at the Rain Forest Cafe. Thank you for taking precautions with our meal since I have celiac. We are so grateful for the opportunity to have a wonderful time and great food. The ambiance rocked!!!

    Jana J.

    We had a great time killing time and looking around in the spot. It's a classic rainforest Café, exactly as you would picture every location. This one did have a great bar scene, as we walked past it heading to our next destination I wished we had time to sit in the jungle atmosphere for a drink!

    Kids sliders
    Shelly A.

    We visited Rain Forest Cafe recently for a kiddo birthday in our house and our experience was a good one. We arrived just as the dining room opened for the day on a Sunday (mall location). The service was good, offering recommendations and plenty of "upsells". Our food came out quickly and was hot, which is all I hoped for. So a good experience. We grew up going to Rain Forest but the next generation of kids in our household hadn't ever heard of it before this. They enjoyed the decor and zoo-like atmosphere from the many animals. The thunderstorms were a fun surprise and by the end of our time the little guy was saying "I want to do it again." :) All in all we had fun and managed to walk away without spending our full life savings on the many souvenirs. Docking a star for the rather high prices of the food and all extras. But overall we had a good day and the kiddos had fun.

    Rainforest Cafe
    Patricia DeAnn W.

    Service was great! We love the balloon people. The animatronics are so cool. The storm part is my favorite.

    Had the BBQ Bacon Cheeseburger and as you see it is gone  Waiter we had got was super nice give tery a raise if i remember correctly

    Had the BBQ Bacon Cheeseburger and as you see it is gone Waiter we had got was super nice give tery a raise if i remember correct

    Jane S.

    My fiancé and I were looking a quick bite. Upon entering the host placed our name in a waitlist. Our wait time was about 15 mins. Our server was Chance and he was attentive. We ordered a coke and a sampler. Everything in the sampler was good except the egg roll it had an aftertaste. Overall the experience was great especially having the jungle themes

    Lily M.

    Came here for my birthday and we had a great time. We were seated shortly after our arrival. This place brings so many childhood memories back. It has a wonderful family ambiance. The food is good. I had the Awesome Appetizer Adventure and loved it. Great place to bring kids. The Volcano dessert was fantastic and shared between 5 people. I would definitely come back.

    Waiting for a table
    Kristina H.

    I already knew Rainforest Cafe would be overpriced, but since it was my daughter's birthday we bit the bullet. Our waiter was also preoccupied with making drinks for the bar, he tried to do a good job at least. So, I ordered the Blue Mountain Caprese sandwich, of which the lemon grilled chicken was actually good! I just thought the bread was too hard and ended up taking it off the (what I think was) French bread and eating the chicken/tomato/mozerella by itself. Also, the Cole slaw that came with the sandwich tasted and smelled old, I took one bite and stopped for fear of getting sick. The fries were good while they were warm; however, they turned too hard once I took them to go indicated they had already been reheated. I ended up tossing them. My husband ordered the Python chicken pasta, his pasta sauce was BLAND! But the chicken was abundantly flavorful though. And my childrens' meals were good! The mini burgers were great, dry but tasted good at least. All in all, $80 for a family of 4 wasn't worth it. We didn't order dessert and only had one coke with everyone else drinking water. It really is overpriced for the quality, as one would assume for a mall novelty restaurant. I would probably just recommend drinks and dessert, after already eating a meal elsewhere.

    Animatronics
    Petra S.

    I recommend making a reservation. We showed up at 4:50 for our reservation @5 and waited till 10 after 5. They were not extremely busy. We ordered the multi sampler and drinks and they were excellent. We were pleasantly surprised due to the reviews I saw. The waiter was attentive and flagged down the balloon maker for us who told us about the coupon on the bottom of the kids menu. The checker at the counter was very helpful to help us make our final purchase decisions. My 5 year old that it was the best place in the world. The bathrooms were clean.

    House Salad

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    3 months ago

    Wonderful family experience and the food was great! Love the atmosphere and service was wonderful even when super busy.

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    3 months ago

    Waiter was amazing . Service horrible as we waited for one hour for order of burgers and it's overprice.

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    5 months ago

    Service was great, our server Haley was super friendly and helpful! Loved the food and the atmosphere- will definitely come again!

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    Hyatt Place Dallas/Grapevine - Health Club

    Health Club

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    Guest Room

    Hyatt Place Dallas/Grapevine - Guest Room

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    Circle R Ranch - Western Pavilion East Entry

    Western Pavilion East Entry

    Circle R Ranch - Chisholm Ranch House main dining area

    Chisholm Ranch House main dining area

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    If possible, I would recommend David and the Royal Affair Ballroom 200% to anyone planning a…read morewedding or other special event. We've had 2 weddings at this location and David and his staff were beyond stellar. From our first meetings, until the night of the event, David and the staff stayed in contact with us. We really never had to worry about anything. If we asked David for something special - example, daughter loves Dr. Pepper - it was there. I wish I had taken a picture of the Dr. Pepper bottles on the bar. Still makes me smile when I think about it. Our last wedding was on December 14, 2024. I was nervous about this time frame due to private parties and other weddings. With this date, and other special events happening at Royal Affairs, I was concerned with setup time as I, mother of the bride, was the setup team. David worked with the schedule of other parties, as well as our availability, and made it possible for us to setup before the wedding rehearsal. We got the much-needed rehearsal, and my daughter got a first look at the decorated venue. She was very VERY happy. The day of the event, everything was perfect when we walked in. We were able to get into the Ballroom early for dressing, pictures, etc. Timing was never an issue as, we spoke with David beforehand and he made everything come together for us. Both of our weddings were beyond special and we have David and the Royal Affairs Ballroom to thank. I HIGHLY recommend them. Thank you, David and Royal Affairs. Both of my kids had beautiful wedding and we can honestly say, you had a hand in this

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    Royal Affairs Ballroom
    Royal Affairs Ballroom
    Royal Affairs Ballroom

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    Rainforest Cafe - tradamerican - Updated October 2026

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