We were looking to replace our existing computers and not getting the undivided attention of any of…read morethe major computer companies. We then decided to call I-5 computers to inquire about upgrading our existing computers. Darrin fix our computers for us, did way more than expected (our computers were in pretty bad shape) and did so in a timely manner, despite some challenges. Thank you so much, you saved us thousands!

Great service! Stopped in on a weekend and they took care of my issue while I waited. Really…read moreappreciated the service!

Perry is a no bullshit mechanic. He's really good with Mac's even tho Mac's have dropped in…read morequality. He's got reasonable prices and reasonable rates. If he can't fix it no one at the Genius Bar can.

I am thrilled to have found Windy River Computers and Perry here in Hood River. He fixed my…read morecomputer within 24 hours and at a reasonable price. He really knows computers and I am happy to have someone I can trust with any computer needs I may have. He takes the time to explain what he's done and how to understand it. I even had a scam freeze my computer today and he was able to get me out of it over the phone in minutes and offer some valuable advice. Julya H.

My iPhone stopped working and Jeff diagnosed it quickly. It was working again in less than half an…read morehour. Outstanding service. Jeff also answered my questions about my MacBook and cloud storage. Friendly, convenient and effective!

The excuse was that there was a shooting at a different location many weeks prior.. but they failed…read moreto explain why my laptop was with them for 2 weeks before anyone did a diagnostic. It ended up costing $180 dollars and instead of fixing the issue, they permanently broke my graphics card. This place is LUCKY this 1 star review is the only consequence for their incompetence, since I've since moved on to better hardware.

Slowest service I've ever experienced. Lots of workers standing around on their phones.read more

One of the worst experiences I've ever had, so bad that I've always backed Best Buy but will never…read moreshop there again after multiple attempts of getting my order and no followup after following their regular feedback / complaint channels. The timeline goes 1. Preordered product two and a half months ago 2. Told on arrival day that it would be another 15 days 3. Changed my order to curbside pickup at Clackamas location 4. Clackamas store did not have the product in stock 5. Changed my order to curbside pickup at Gresham location 6. Went to pick it up when it was ready 7. While in the parking lot, the app and other channels said that curbside pickup was not available despite signs everywhere at the store 8. Called the store number from the parking lot and was told I'd get an email to confirm the order so it could be run out 9. No email after a time 10. Called the store number again, and was told an employee would be right out 11. No activity after a time 12. Called the store number again, and the store number verified that it was actually a call center and that there was absolutely no way to contact the store. I asked to speak to a manager to see if a manager could call into another manager at the store, and the representative hung up on me 13. I canceled my order, drove home, got it on Amazon and it arrived in a timely manner 14. Received a text from the Best Buy help center asking about what the issue was, I explained the above, and they said "I understand how that is frustrating, is there anything else?" I said no, and they said that they would be disconnecting me due to lack of activity I have a major health problem at the moment, otherwise I would have went in. I've never seen something like that before and was really surprised that there were literally no solutions to the situation, especially from Best Buy, but it sounds like they're cutting down on the need for stores if they're cutting communication and service like that. If it's easier to get delivery, I'll be shopping at other vendors moving forward.

I am the sort of person to just buy a new laptop if the one I have breaks because I cba to deal…read morewith shopping prices for repairs and the legwork that goes with it, but someone told me to just go to a repair place and get the screen fixed and I'm really glad I did. Evan really went above and beyond and sent me a link to a screen that would fit my laptop (I needed to order one online to have NWCA install it for me) . When it arrived I brought it to the shop and was given a ~3 day timeframe on repair which seemed reasonable. Three hours later I got a call from Evan that it was repaired and ready to be picked up. I will absolutely come here for anything I need in the future and strongly recommend anyone reading this review should as well. The repair cost was also reasonable - $50 less than the "big box" repair company quoted me. I want to convey again that I was extremely impressed with this place and Evan especially. He is a great technician and is professional, polite, and friendly.

The guys here were top notch with helping me out. I didn't have the spare parts from a previous…read morebuild to test out what was wrong with my new build. Come to find out I had a bad motherboard. They hooked me up with a new one and I was on my way. Same day!

Stopped in to ask a question about a printer cartridge jam we could not unjam ourselves. Scott…read more(owner, I believe?) was so helpful in explaining to us how HP purposefully creates these jams when generic, non-HP cartridges are used. This can basically render printers permanently useless. An HP trick to get customers to buy their more expensive ink cartridges. He suggested that we return all cartridges for a full refund immediately. We had to purchase a new printer. Scott was extremely helpful, patient and kind. Never tried to sell us anything. We will definitely be doing business with him in the future should we need computer/printer issues. His advice is trustworthy and no hard-sell!!!

Ace Computer understands the importance of 5 star customer service. They know customers need their…read moreprinters and computers in working order ASAP. They are my "go to" computer business and never disappoint.

Honest, knowledgeable, hardworking. It is worth meeting them in the Jack-in-the-Box parking lot to…read morehand them your machine so that they can fix it. They make smart decisions in your favor, honor their commitments even when it takes thrice as long, and communicate far better than most computer jocks. Finding them has been an enormous relief. If they tell you a price, take it from someone who once managed the IT that enabled the management of ten figures of people's money: Pay what they ask and feel good about it. If you want to buy a new machine, pay what they ask. You will get fair value. I liked everything about them. Is it too bad they got out of the retail location? Sure, but these are the times. I'd rather have them as they are than anyone else with a storefront. I just hope they keep doing what they do.

My 2012 laptop was running loud and slow; I didn't and couldn't get a new laptop right now so I…read moresearched computer repair and found Pace. They are still working during this pandemic. Told David my problem, he said he could install a new SSD and that would make it much faster and also clean out the fans and that would help with the loudness. Dropped my laptop off around noon and at 6 PM got a call it was complete! Picked it up the next day and wow, it's like a brand new computer! I don't use my computer for much... MS Office programs, internet, etc... but it boots up so fast now and all programs run optimally. Also, they have a lockbox and no contact servicing right now.

My 13 year old daughter was assigned the intimidating project of building her own school computer…read more We chose to go to AMT because we figured that although it was likely to cost more than big box stores, we would have the advantage of knowledgeable staff. We were very excited to see that the pricing was not only competitive, but the staff actively looked for ways to save us money. There was never any pressure to upgrade items. In fact there were a few things we had chosen that they suggested we would not need. The owners, family, and staff are all extremely helpful. We set up a time for my daughter to learn to build. Steve (one of the owners) spent several hours helping her one on one. She left with a fully operational computer that she had chosen the parts for and built herself. By the time we left, we felt like we were one of the family! Thank you AMT for giving us such a fantastic experience! A++ for knowledgeable staff, great customer service, quality products, and community support! We will be back.

I've been involved with computers since 1982 (commodore 64 era) and at age 73 prided myself in my…read moreknowledge of computers and technical "stuff." Until I was hacked, that is. I had seen AMT's store near the Sherwood post office & took my Possessed laptop in on an information mission. Steve was in the shop that day and was so kind and knowledgeable that I felt comfortable leaving my computer with him. Little did I know at that time that banks send customers who have been hacked to AMT and this type of crime is not uncommon, even in Sherwood. Not only did he save me $$$, but he was generous with information that will help me in the future. Great place, great people.