The service at this store with the manager is beyond words!…read more Was told Pokémon cards are "ONE PER PERSON" came back with my daughter who has NEVER MADE A POKÉMON PURCHASE AT ANY BEST BUY EVER!!!! And they made the 13 year old wait for 20 minutes... while the employees head to the back room to talk... come back out and told her it's now "ONE PER HOUSEHOLD" so they won't sell her any!! What kind of Company are you running where employees can change their sales policy based on their in the moment feelings?! I would like to get this investigated! Why?! No management, no policy! For a family who makes purchases at Best Buy other than little things here and there! We have purchased TV's laptop, AirPods, Machine Washers. I will NEVER make another purchase here! Ridiculous to turn à 13 year old girl away!! Employees were RUDE, speaking to us in a disrespectful manner! Management needs to look into this!

Went in last night for a new phone as my old phone was no longer working properly. Alex for…read moreVerizon made something that I was not looking forward to so much easier. He saved me a lot of money. He was also so patient with me and my misbehaving old phone.

A shout-out to Chris! What a great job you did with my laptop. Not only did you bring it up to…read moreWindows 11 standards; you proved that East Wind Computers really listens to its customers. In today's world, believe me - this a biggie! So often, we simply become a number. "Who's next in line?" You saw that smile on my face when I opened my laptop. You'd saved my Classic Shell (now Open Shell) start menu! You honored my wishes. I was so pleased. And you made the transition to Windows 11 seamless. Thank you for coming thru for me, Chris. Thank you East Wind Computers!

My computer was making a bad noise after I tried blowing it out…read more I have had experience with Geek Squad before, and it had been the most horrible, excruciating experience with a store/service. They were rude, lazy and you had to go through a 30-minute conversation with someone before you can even schedule. Needless to say, we dumped them. Then I blew out my computer. I waited and waited to find someone to help me with my computer. I was so scared I was going to have to deal with another horrible experience. Then, I found Eastwind Computers and I just love the store. It has everything for computers; especially, build your own. The gentlemen we dealt with were very nice and friendly. They fixed my computer the next day, called me to tell me my computer was fixed, and for a very minimal fee. I found my new computer place. :)

Jeff Hastings is fantastic. I went in to have a stereo replaced, Jeff said: you have bigger…read moreproblems with a short in the system. He could easily have put a radio into my truck and sent me on my way. This company & Jeff are very honest & I would recommend to anyone. Totally five star!!

Trust Rewarded…read more Although I was a long-term owner of an audio store in eastern Iowa, back during the dawn of serious home and car audio, I had been retired from the business for well over 20 years. I recently got the desire to bring the audio system in my 2007 Mazda CX-9 out of the dark ages and into the present. I had acquired the equipment after a lot of research but needed someone to install the system for me. After doing some additional research on nearby stores that provided installation services, I noticed Stereo King here in Gresham. Although they had a lot of great reviews they also had a noticeable amount of 1 star reviews although virtually all of them were from 10 years ago. Knowing that all it takes to hurt a store's reputation is just one bad apple, and that this one was likely long gone, I decided to take a chance and check them out in person. My first interaction was with Chris and he seemed to be both helpful and knowledgeable. After getting a feel for the store I decided to invest in some Mesa door kits to provide some needed sound deadening for my doors along with some Fast Rings which would help to enclose and isolate the 5.25" woofers in my four doors. My installation was set up for approximately a week later so that gave me plenty of time to write up a detailed list of equipment to be installed with my ideas for where it would be installed and roughly how I expected it to be dialed in given my personal tastes while also taking into consideration my noticeably reduced high frequency hearing. I emailed this to Chris and he forwarded it to Jeff a day before the install was to be done. As you can probably tell by now, I am pretty meticulous and particular as to what I wanted to achieve. Now maybe Chris and Jeff were going above and beyond because of my 28 years in the business but if that was the case they certainly didn't make it seem that way. When I met Jeff on the day of the install I quickly felt more at ease because of his pleasant demeanor but also due to both his apparent knowledge and years of experience, so that was a relief. The job that he and his assistant, James, had to do would be time consuming even though this was not a super custom job. Having been in the business, I knew that installers can sometimes get called away from a job to give a customer a consultation about how a potential installation might go and what it would cost. Having been retired for nearly 20 years I readily encouraged them to roll over to a second day to finish my job if it was needed knowing that this would take some pressure off of them. So, how did it all go? Well, I have to say that the Stereo King team certainly met my expectations and the install both looked good and sounded as I expected it would. The system consisted of a new head unit, a reasonably powerful 5-channel amplifier, two pairs of component speakers and a sealed sub-woofer in addition to the Mesa sound deadening material and Fast Rings. Throughout the process both Chris and Jeff were great to deal with and they provided good suggestions when they were needed. I think that if a customer knows what they want to achieve and can effectively communicate how they want their system to sound the Stereo King team certainly seems to have both the equipment and the know how to make it all happen for you. My thanks go out to both Chris, Jeff and James for the time they spent with me and the results they produced.

This store location is usually a mess. The customer service was great for me. I found an item that…read morewas zeroed out (salvage) and the employee sold it to me anyway for about 82% off the original price. I also scored some really great patio furniture. I will deal with the mess to scavenge for great finds. When Target gives their salvage and overstock items to a well known thrift store, that thrift store barely discounts the item. I rather just buy it from Target or their online reseller.

We went into this store on a Saturday afternoon to buy a digital camera, which was locked up. We…read morerequested assistance using their "need assistance?" kiosk multiple times and searched for a team member to ask them to call someone to assist twice. After 30 minutes and no help, we left and headed to Best Buy. That transaction was completed in 10 minutes. They need to hire some help. I won't be back at this location.

Absolutely Outstanding Repair Service for My S23!…read more I can't say enough good things about Kyle he brought my S33 back to life. From the moment I walked in, I felt like my device was in expert hands. They quickly diagnosed the issue, explained everything in plain language, and gave me a fair, honest estimate upfront--no surprises, just great service. THANK YOU!!!

Excellent work in a timely manner excellent work and just what I needed and prices are reasonableread more

He went way out of his way to make us happy. Knowledgeable,…read morewell equipped and willing to help sums it up. I would suggest highly.

They were great!! I am about to have major cancer surgery and my tv went out. Can't do six weeks of…read morerecovery with no tv. He helped me to get everything sorted out. It was well worth the drive from Portland to his shop in Vancouver. Highly recommend this place.

My iPhone stopped working and Jeff diagnosed it quickly. It was working again in less than half an…read morehour. Outstanding service. Jeff also answered my questions about my MacBook and cloud storage. Friendly, convenient and effective!

The excuse was that there was a shooting at a different location many weeks prior.. but they failed…read moreto explain why my laptop was with them for 2 weeks before anyone did a diagnostic. It ended up costing $180 dollars and instead of fixing the issue, they permanently broke my graphics card. This place is LUCKY this 1 star review is the only consequence for their incompetence, since I've since moved on to better hardware.

Great customer service. Great selection…read more Friendly staff. Fair prices. Great location with parking.

Chris and Will are the Best !!! Fantastic Store and service! Thank you. Nice parking lot in the…read moreback also.

5 stars for Wyatt and how AWSOME he was at helping me with my current issue. He deserves a raise…read morefor how patient and kind he was. 1 star to T mobile phone customer service who was unable to help me for months.

bad experience, I want to buy a new phone. We went fishing so our body a little fishy smelt and…read moredirty. An employee came and talked to me with a very rude attitude and look like to avoid to talk to us. She was very happy and friendly showing to the previous customer.