TWICE, i-5 computers had the obscure original HP power supply I needed for both an old laptop and an old monitor. I had exhausted online searches, taking units into a big box computer store and while the power supplies fit, they didn't provide the right power. Darren had EXACTLY the right part. and both times. After each success, I should have also bought lottery tickets before the day ended... You need something, CALL i-5 computers. read more

Super nice guy! Appreciate him taking the time to check out my dell laptop. But unfortunately he was not able to fix it and get it to charge pass 67% Came in for that reason, and that reason could not be fixed. Gave my laptop an update which was nice read more

I had a "friend" start a new computer build. It didn't go well, and I found myself with a partially built system and unused parts. I called several shops around town that quoted me a wide range of fees, then I called I-5. I spoke with Darren, and he agreed to finish the build for me. Amazingly, he had it done the next day and the workmanship is high-level. The cost was better than I expected, even with the small charge for delivery to my door. I highly recommend Darren and his staff at I-5, and he'll be getting my return business for sure! read more

We were looking to replace our existing computers and not getting the undivided attention of any of the major computer companies. We then decided to call I-5 computers to inquire about upgrading our existing computers. Darrin fix our computers for us, did way more than expected (our computers were in pretty bad shape) and did so in a timely manner, despite some challenges. Thank you so much, you saved us thousands! read more

Great service! Stopped in on a weekend and they took care of my issue while I waited. Really appreciated the service!

These people were great. They were fast and reasonably priced. They fit me into their busy schedule as I requested And my laptop was ready to pick up within an hour. read more

We have been going here since Battleground computers closed and have not been disappointed. Darren and his staff are knowledgeable and do a great job. The prices here for PC repair is fair and I recommend this business. We go nowhere else for our PC problems and feel that we are in good hands with them. read more

Darren is an absolute hero. He was able to image our failing hard drive and put the information on a new solid state drive. It started with our computer getting really slow. Believing this to be caused by software or the number of programs, we tried guides to help. And then it suddenly got really bad and took 30 minutes to shut down and reboot. When it came back, it had a small icon with a caution message about Intel storage. Google searches (on a different device) said it could be due to a failing hard drive. We shut it down. I called three other computer places, but Darren was the only business that actually answered. I was able to take my computer there the same day. Turns out my hard drive was very, very bad. Bad sectors and possibly misaligned head based on the strange noises it was making. I was distraught, but Darren was very kind and understanding. It looked like it was like going to need to be sent to one of those places that dissects the drive to get the data at high cost. But against all odds, Darren was able to recover the data without having to do that. He put it on a new solid state drive. Our computer is now lightning fast and we learned a valuable lesson in imaging versus backups. This business is knowledgeable and down to earth and didn't use the blinding you with a science terminology a lot of IT people seem to do where you have no idea what they are talking about. He was understanding and compassionate when I was crying over the possibility everything was lost. He saved the day! Highly recommended! read more

From Glen F. This has to do with an experience had back in the summer of 2024. As I remember it was a rainy Monday afternoon when I first took the laptop down to have it given a diagnostics about why I was getting no internet access anymore. After the diagnostic I was told that the old Acer laptop adapter and connecting cord no longer were working due to age. I was sold a new adapter and cord as a result. Only weeks later this same power cord and AC adapter had themselves stopped working. I remember it was the Friday before Labor Day when I had late in the afternoon came by with the laptop again and with the adapter I was sold. They got retested on the diagnostics equipment with the computer and I was told that those cords would have to be replaced. I don't understand why I would be sold power cords that would die out in only a few weeks. When I was there the technician told me that he would order the proper parts that I would need that had included a new laptop battery. That I would only be charged for the new battery and not the AC adapter and cord. Yet I was given no receipt at the counter to prove I'd be getting no charge for that part. When I was driven down by my caregiver on the following Thursday afternoon, the repairman here didn't even recognize me nor remembered who I was. And seemed to instead have been in a very emotionally exhausted mood. When I came to pay for the battery I had agreed to install that on my own at home to save on labor costs. I stood at the counter awfully nervous and very rudely was made to wait a real long time while the repairman out of arrogance stood behind his cash register for the costs to be made. Even with the costs of labor saved I was made to all over again pay for the cost of the adapter and power cord. Like a total of $32.00 out of my limited income lost. I am not discouraging any one else from coming here if they have had good experiences, but I will not be coming here again due to my bad experience. Though I can be expected to be retaliated by the repairman in an attempt to have the last word. I'm just saying things from my personal experience. read more

Incredibly honest and trustworthy people. I brought in my computer and it took him about 2 minutes to fix the problem. He told me that since it was such a simple fix, he wouldn't charge me. He told me to consider it a Christmas present. What a great dude. Seriously, give them your business, they deserve it. read more

Fast, great service and at reasonable price. A couple of days later I had my computer frozen by some scammers, called Darren and he told me how to get it off my computer in a couple minutes, and no charge. Nice people. read more

Took my PC in after it randomly stopped booting one day, and all possible work arounds suggested online didn't resolve issue. Talking with the gentleman over the phone, it was immediately apparent he knew what he was talking about, so I decided to bring it to him to resolve the issue. Within a matter of days, the issue was diagnosed and fixed(The SSD had died and needed replacing), and my PC has been right back to normal since then. Incredibly happy with the owner's expertise and prompt service. I would not hesitate to recommend him if you need computer help. read more

Great place to buy a cheap computer, they also do repairs , and other stuff , easy to find

They saved my son's spring break! The first day of my 16 year olds spring break his computer went down and he was unable to access it. I5 had him back up and gaming in just a few hours. read more

I called I-5 for repair after my son's computer PSU wasn't functioning properly. They made it super easy with walk-in drop-off service and told me they'd be in touch. I wasn't ten minutes away after dropping it off when Darren called and told me he'd fixed it! He also touched up a few other quick things he noticed. I drove straight back and got it and then told me his repair was free of charge, since it'd been there a total of 15 minutes. I tipped him generously and said I would definitely spread the good word about their services. I also noted when I was there that they were offering a tutoring service for someone who was learning to use their laptop. What a great set of folks! read more

My wife and I are dealing with a tough time due to a house fire. The guys at I-5 were kind, compassionate, and understanding. They worked on our laptops quickly and precisely. Ran full diagnostics and helped even make our laptops better after we thought we were going to lose them completely. They communicated incredibly well when things were ready or needed fixing. And on top of all that the prices were the best I could find in town. I highly recommend using their services. Thanks I-5. You guys are wonderful. read more

They were fast and friendly! They happened to have my screen for my broken laptop in stock, which was awesome! It seems it was a little pricey, but I have not had to replace a screen before so I have nothing to compare it to. I would come back again! read more

Excellent people. Honorable. Know their business Bob is very pleasant. I will go nowhere else. Thanks guys SZ read more

These guys are friendly, fast, and fair. MY computer wouldn't post on boot and i couldn't figure it out. They had it fixed and back to me in 2 hours. Even threw in a couple pieces of hardware for free. Highly recommend read more

The owner is a very nice, knowledgeable person and very congenial as well. He replaced my laptop battery quickly and at a very fair price. He also checked it for malware before returning it to me. I highly recommend this person and this store!! read more

Another 5-star review for I-5 computers. I was a clumsy oaf, and mangled some of my hardware. I brought it into I-5, and they had it up and running good as new within 24 hours. I also had them do a software tune-up, and am pleased by the faster load time and smoother operation of my machine. These guys are excellent, and I recommend them without hesitation. read more

I expected to be fleeced, however I was pleasantly surprised. There prices were reasonable and they threw in some extra parts that were amazing. They were open in my time of need and extremely professional. I trusted them and my trust was rewarded. Quality all around. Didn't know they made companies this way anymore. :) read more

Somehow I lost my network adapter when trying to activate a new router. Darren was able to resolve the problem in a matter of minutes.

Honestly it's very hard to understand the 5 star rating. No PPE. VERY pushy. They will advertise a free diagnostic but will actually charge for it. Nearly tore the computer from me though I didn't want to sell it. Left me very confused. I do believe in small business but this is not how to gain peoples trust. Look elsewhere! read more

There Honest, Helpful, Friendly, Took my computer in And it was Fixed, They Help you with What you Need. The Best Thing THERE HONEST!! Reasonable Rates. I Recommend i-5Computers. I Will Be Back! Thank you For Helping. read more

Darren is great, very easy to work with and they know what they are doing. I think that their prices are extremely fair especially considering how fast they are with repairs. I highly recommend taking your computers there for fixing. read more

They did a good job but over charge and charge tax on labor which they not supposed to they charged 1478. In tax but it should of only been 7.48 that kind of bothered me also 80 an hour is a bit high to replace a hard drive and install windows ten all they do is put the USB in a slot And the computer uploads the program windows ten that took a few seconds but the total bill was close to two hund dollars and over charged the tax read more

I just stopped by, with no appointment, but in a total crisis. I have 10 days left of my term, and with no explanation my laptop wasn't turning on. I went by Best Buy to see what they thought, and they referred me to I5 computers. After briefly explaining the problem, Darren took it apart right in front of my eyes, I'm fairly certain performed a magic spell, put it back together just minutes later, and then it worked! If you know how the end of term goes, you know what a relief that was! And, because it was such a quick fix for him, he didn't even charge me. Thank you Darren, for saving me from a total meltdown and having to shamefully email all of my professors. I'll definitely skip the Best Buy part of this story if something similar happens in the future and bring it to you, first. read more

Fantastic service from I-5 computers. I highly recommend!! great customer service and knowledge. THANK YOU.

I had such a positive experience here! Darren was so kind to my grandma who got her laptop tuned up and her hard drive replaced (with a lifetime warranty!). He answered many questions for her and went the extra mile to ensure she understood. The latop is now working much more efficiently. Will definitely be back! read more

I had a similar experience. They tried to make me pay for the same repair twice. I told them to pound sand, so they kept my tablet. Small claims court may be needed if they don't come around. read more

Experienced, knowledgeable, friendly and fair. With Darren's experience and patience, he identified all the specific issues with our old computer. He answered all our questions, gave good advice on how to get started with a new computer, and even quickly fixed some problems with our laptop. It's a local business, too. read more

The gentleman who answered the phone was able to diagnose what was wrong with my PC immediately. They fixed my machine within two hours of the call. They also cleaned my machine without my asking. I definitely recommend this place. read more

My laptop was 9 years old and quit working. I work from home and although it was on its last breath, I needed it fixed asap. Darren being the great service provider he is tried to put it on life support for me. They opened it up and found some water damage. Then, while trying to save the hard drive, it kinda blew up and started an electrical fire on the workbench.....needless to say, that caused extra work for him. I brought the laptop in the afternoon and by evening same day I had a new (used) laptop with everything I needed. It was in great shape, affordable and works well. The customer service is superior. Thank you Darren and Bob! If you need a fix or a replacement, these gentlemen are honest. I will remain a customer. PegK read more

The "hookup" when it comes to Mac Repairs, they have always super up my computers, super quick and fast, and have saved a few devices from complete waste when they got soaked. Knowledgeable, Fair, Quick, and Responsive, what more can you ask? read more

Did good work, very quickly at a fair price. What more could you ask for? Highly recommend!

The reason why Im giving two stars is because the person in charge did not know what my computer was when I called him twice, and he never called me so I couldn't know what the problem was and the price read more

I-5 computer repair is a great place to go.. Darren and Bob are great computer experts. I had an older computer that got hacked into.. All my banking info. was hacked into. This place was recommended to me. Darren got me set up with a reconditioned tower at a great price. Got all my files transfered and got new anti virus set up also..Had me done in about 5 hours. Darren is great to work with. He showed me how to get all my files and more.. I would highly recommend this place for all your computer needs. Thanks Diana M. read more

I've taken my computer to I-5 before, and it was fine. But everything went wrong this time. After I got it back, I had to spend substantial time and money finding programs that were lost. I just spent an hour recovering my Turbotax program. Nothing has been the same. read more

Darren (the owner) was increadibly helpful with troubleshooting my GPU driver issue. Turns out what I thought was going to be a big deal ended up being super simple! Darren spent the time to go through everything with me to make sure it was resolved. 11/10 would recommend read more