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    Rabbit Moving & Storage

    4.1 (814 reviews)
    Open 8:00 am - 7:00 pm
    Updated 1 month ago

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    Services - Rabbit Moving & Storage

    In-state moving

    International moving

    Out-of-state moving

    4 More Services

    Packing

    Packing supply sales

    Self storage

    Unpacking

    Rabbit Moving & Storage Photos

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    Threats from the moving company after disputing credit card charges.
    Ann M.

    9/7 update: The bank has given me a full refund of my original charge and the fraudulent charges Anthony charged a month later. I can provide proof that the movers were paid 500 on Zelle and 400 in cash tips at the end of the move as they voiced that they don't get paid very much or treated well by Rabbit. I again will caution every one to NOT USE THIS COMPANY OR DUMBO MOVING BECAUSE IT IS A SCAM. Criminal charges have been filed. People continue to reach out to me and others and we have formed a group of those who have been scammed by this company if you are also a victim please email: rabbitvictims@protonmail.com

    The email on mobile is a little janky
    Teddy H.

    I had a great experience with Rabbit for my move this week from Manhattan to Brooklyn. The responses I got via email with the sales rep Sarah and CEO Anthony were quick. They turned around the COI that my building needed really quickly as well. When they asked for payment in full before the move, I was honestly a little sketched out. I thought, what would hold them to come and do a good job if I already paid? I was comparing quotes at the time and this made me consider switching, but the other company required the same so apparently this is a norm in NYC? Anyway, I looked at some bad reviews here on yelp too and was starting to reconsider. If it wasn't for the good experience that my girlfriend had in the past I may not have gone forward with Rabbit. However, I had nothing to worry about because they were basically perfect. I said via email that I needed to make a certain window for my new buildings elevator, and the crew showed up exactly on time to the minute. Will and his crew moved my stuff out of my apartment extremely efficiently. Some feedback: the survey that i filled out was very good - it reminded me of a lot of the stuff that I hadn't considered moving. The emails however, could look a little nicer. On mobile, the text is all jumbled and made me hesitant to pay via the link sent, especially when paying in full before, which is a practice that made me uneasy. As far as the service goes, though, top notch! I felt that it was my duty to share my positive experience to balance out some of these negative ones. Thanks guys!

    Since Anthony is gaslighting everyone by claiming I'm not a real customer, here's evidence that he knows the truth. lol.

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    Business owner information

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    Anthony C.

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    5 years ago

    The team did an amazing job! They were patient, careful, and speedy. Couldn't have asked for a better set of movers!

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    Page 8 of 21

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    Review Highlights - Rabbit Moving & Storage

    Steve and Jonathan were very professional, friendly, took great care of our items, and were super efficient.

    Mentioned in 28 reviews

    Read more highlights

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    Securespace Self Storage Maspeth Queens - SecureSpace Climate-Controlled Self Storage in Maspeth - Queens NY.

    Securespace Self Storage Maspeth Queens

    (21 reviews)

    On January 12 approximately 10 PM I purchased a unit, I attempted to move in on the 13th. I say…read moreAttempted because After I rented my van from Home Depot. I went home picked up the six boxes And drove to the storage unit, Mind you the storage unit, my house and Home Depot are about seven blocks from each other. I get to the storage unit. It's about 830 AM, The sign on the door says open come on in. I try to open the door but it's locked. about five minutes still nobody I called the call center at (929) 547-9621, " they do not have a physical person that works at this location and that the key is inside the storage unit" I thought OK well I guess that's possible. But when I went to the storage unit and I attempted to open it, it didn't open it was locked. So I called the 929 number listed above again Spoke to a different person, The second person I spoke to Stated " They're probably walking or helping somebody into their new unit, And asked if I could give 5-10 Minutes" I gave 11 Person still not there. So I called the 929 number a 3rd time This time I expressed my frustration again and the lady on the phone Stated " There is one person for multiple facilities nearby. There was an emergency at another facility." It sounded like she was gonna ask me to just wait and be patient, but I cut her off and stated " That's not my problem, I want my money back. I have to return the van by 10 AM it's 926 " She said that she will put a request in for the cancellation While driving back home to drop off everything that was supposed to go into the storage unit A gentleman from this location called me and gave me a different excuse, He stated "Hi John, you requested a cancellation" I said yes he then stated "why" and I expressed my frustration again. Then he stated "Well, you need to understand sir. There is more than 100 units and I have to check every single one of them so you need to understand that" giving me an attitude. I said "then there should be two people working in that office not one, and that is not my problem that you have to go check everything". He then stated " Well what do you want me to do?" "To process my cancellation & my return like the Request says" I said. "Fine" he's said. I said "Thank you. You have a good day" right before I was able to hang up he said. "Fuck You" That's when I called the 929 number again unfortunately they don't have supervisors but they said that I should be receiving a call from upper management still waiting. This person that was on the phone was helpful, but she kept saying things like but sir, you need to understand no no that's not my problem. That's your problem going back-and-forth. I understand she wasn't the one that cursed at me, but she is guilty by association. Four different excuses, Rude employees disrespectful employees. If I could give zero stars, (wish I can give negative stars), I would

    Cheryl is still the bomb but I've only been here 4 months now and my fees have increased twice. I'm…read morepaying close to $300 a month for a unit that I was originally paying about $100. Not cool. It's not even half a year I've been there.

    U-Haul Moving & Storage of Park Slope - All of the doors are closed and there is no dashboard indicator that a door is open.

    U-Haul Moving & Storage of Park Slope

    (166 reviews)

    Gowanus, Park Slope

    Skumbags. I brought back the truck with the same amount of gas I got it with and they charged me…read more$11 for gas simply because I put the keys in the drop box after closing hours. I was not there to justify that say I brought back the truck with the same amount of gas I got it with. I have a receipt to show how much gas I put in the truck. Rip off to the highest extent. This is not the way to gain extra dollars from customers.

    WARNING: SERIOUS RAT INFESTATION!!…read more Rented unit #4903 for 3 months. Opened it to find 20+ LIVE RATS had taken over. Video proof below. Everything contaminated with droppings and urine. Multiple items destroyed. Clearly a facility-wide issue as numerous other complaints have been reported. Management's response? Blamed ME for having one sealed food bag in storage and denied all responsibility. Other customers here have mentioned similar rat problems. Health hazard concerns: - Active rodent infestation in multiple units - Potential hantavirus exposure - Facility clearly has inadequate pest control I've filed complaints with NYC Health Department and 311. Currently working on compensation for destroyed belongings. If you're currently storing here: CHECK YOUR UNIT NOW and document everything. If considering this location: Look elsewhere unless you like rap poop and piss on your t-shirts and mattresses. Will update if they resolve this, but so far completely unresponsive to the serious health risks at their facility.

    Rabbit Moving & Storage - movers - Updated May 2026

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