Shenese, was an absolute pleasure to work with. She managed to help me in a couple of different…read moreways providing insight I needed, answering any questions and realizing a few things I've missed in the emails. Jazmine, was also a pleasure and assisting in answering any question I had as well - providing further understanding I may need going forward. Thanks!

The manager there, Shenice, is so helpful and friendly…read more I've had a unit there for many years and although I seldom go there. She always remembers me and makes me feel taken care of. Doing her best to make sure I feel special and am a satisfied customer . She is a real credit to the company . The storage faicility is clean, well taken care of and safe. I can not recomend public storage more with Shenice managing the property so beautifully.

I'm talking about safeguard on Astoria blvd in queens. This is the cleanest place in the world and…read moreif you are lucky enough to meet Gregory you will have the best customer service!!

The place is an ABSOLUTE JOKE! I sign up and reserve a 5'x5'x4' unit online. When I show up to see…read morethe unit I can clearly tell it's not 5'x5' - it's not even a square, it's like a sad rectangle. I tell the office manager and he's just like "yeah they gotta re-measure these units" like they clearly know they aren't the size they are advertising and selling. I measure it with my iPhone and it's literally 5'x3'x4'. Literal false advertisement by these scammers. I tell them I won't pay the price of a 5'x5' for something that is clearly 5'x3' and after waiting an hour for a manager, the douchebag says he can knock $10 off or I can take a refund. He says sometimes you get more than you pay for and sometimes it may be less. These guys are pure scammers that know what they're doing is wrong and don't care. Couldn't imagine a big company like SaeGuard would be engaging in this type of behavior. Peace out Safeguard! Obviously I'm not doing business with such a scamming, dishonest company. Well thankfully I went down the street to CubeSmart on Bogart street and would you believe it? I got an ACTUAL 5'x5' unit for HALF the price and their facility is even nicer! Thank god SafeGuard tried to scam me SafeGuard is a COMPLETE SCAM. Avoid them like the plague. Go to CubeSmart!

If your looking for a storage facility with excellent customer service,a clean environment, a wide…read morerange of storage options and great value for your buck storage post is the place to go. Fred was so kind and helpful when I needed help understanding the all details on pricing, space, square foot age and all the specials they offer their customers. He's the the expert and knows the ins and outs of that place. Sadly my company needed to move our storage space closer to our new office location for convienece however, storage post on Grande ave BK is still the best!!! Wish we could have stayed.

And still talk steal…read more Inside job smh. Not afraid of Karma huh. Taking everybody things they work hard for is crazy work.... You should be ashamed. Years later the same ole' same ole' Do Not Store anything here OF VALUE... maybe a piece of important tissue or cloths not needed (yes cloths not even clothes). Good area allegedly (too quiet of a block & obviously they cameras never work especially when robbed)... so disappointing.

i just added another unit after two days using on line reservation and even got more discounts and…read morefirst month free. i would recommend this place and one more good feature the loading dock has roof over it which is convenient if it's raining. Again I met another employee who helped me find a short cut to my new unit. Everybody in this place are all friendly and ready to help you start enjoying another fresh start if you need to move out from an old one to downsize or need a bigger one at a lower price.

Needed to move from Manhattan Mini-storage to something nearby. Again, went on Yelp to find the…read moreright place. I got a similar space, 5x5 (slightly smaller than Manhattan Mini) for 200 bucks less a month. Very straight forward leasing process. The location was somewhat clean, the room could have used a sweep but I didn't bother to ask. The bathroom was dirty, oh well, and has 2 loading spots for your truck/van. tip: One thing to note is you have to go up a ramp when you unload your truck. Move the foam padding aside first, then push the cart up the ramp (make sure you have a buddy helping you). Trying to move a heavy load up on top of the foam ramp was difficult.

My partner and I had a great experience at this storage place. I've rented several units from…read moreUhaul in the past, and in addition to finding them dirty and run down, I had an awful customer service experience last time and was seeking an alternative. Park Circle Storage is very convenient to where we live in Ditmas Park, and also shares the block with a zipcar parking lot, which is equally convenient for picking up and dropping off stuff to our unit. We reserved a space online and came in to sign the lease and get the keys. The service is really helpful and customer oriented, the manager was friendly and personable and very knowledgeable and invested in the facility. Unfortunately the unit we reserved online wasn't actually available when we got there, something about the way the system doesn't consider a space rented until the lease is signed in person... so we were disappointed to have to take a smaller space than we planned. However, we were given a discount for the inconvenience, and again the manager went out of his way to make sure we felt good about renting there. He also indicated that they were in the process of expanding, and put us on a wait list for the bigger unit. The facility itself is probably the best storage facility I've ever seen, and I've used several from different companies over the years. It's bright and modern and clean - very clean! I like that it's well lit, the units are metal with metal and concrete doors and floors, which reduces mice and bugs that sometimes plague other facilities. There was absolutely no trace of rodent droppings or bugs anywhere. There are dollies and movable stairs available to make it easier to get your stuff in and out, and I really liked that there was a loading bay in the back of the building where you can pull your car in and unload directly onto a dolly for easier maneuvering. It was GREAT not to have to double park on the street or circle the block to find street parking. The security there is great, when you get your key you get a code so you can come in and out anytime, and I liked that you can set the code yourself so it's easy to remember. I've been back several times to add things to our unit and each time the manager is personable and greets me familiarly, and the whole place just has the feel of a small, local business that really cares about its reputation and customers. Finally, they have other services as well - bike storage, mailboxes for rent and package receiving. I asked a lot of questions about these services, and was really happy to find out that we don't have to sign a contract for any specific time for any of them, we can add or subtract whatever we want as needed. Which means if we want to utilize their bike storage services just for the month of December when our apartment is crowded with guests in and out for the holidays all month we can, and then not be locked in, and the same with package reception, since we don't have a doorman. All in all, I'm super happy with this place, and happy to recommend it.

Hi, I'm trying to pay my balance. The "pay bill" link on…read moreyour site leads to a dead page, the link in the email always errors out when I try to pay, and over the phone payments never work. I've called twice and sent several emails and received no response. Please just respond so I can pay my balance.

We love these people! They are great! It's always nice to see them, and they're helpful and clear…read more They really work with you; that human side is important. The space is clean and kept looking nice too. Just go, they'll help you out.

I think this place is close to where I live and I've had a space for a while. I recently had a…read morefire at my apartment and the person helping me made sure I got what I needed. They kept the doors open for my transfer from one unit to another and opened the gate each and every time I needed it. The place is clean and easy to get to. They all you a few days before payment is due so you don't pay fees either. Price is a bit high but I think storage is expensive. I think is is a cool spot if you need a place to drop off some stuff. It's like having an extra closet.

This review is for the Arthur Kill Road Public Storage in Staten Island NY 10314. Alex has helped…read moreme twice now this year. Maxine called me earlier ASAP with hardly any wait time(I am so impressed) and she sounded very professional & friendly on the call. Alex is a rockstar there, he helped me with 2 separate issues, both a little complex in nature and he did not have to, but went above and beyond & out of his way for me. He even offered to stay on the phone with me until we figured out a solution. Now that's hands down the best answer a customer wants to hear from an employee of ANY organization. I surely will not hesitate to look for Alex or Maxine, if ever I have any issues again at the Arthur Kill Road location. Thanks again Alex for your stellar customer service skills & attitude and Maxine for calling me back right away with the warmest friendliest attitude. You both rock Best, Lisa

Edited 3 minutes ago New…read moreMy experience with Public Storage in Stamford, CT has been absolutely disgraceful from start to finish. I was hit with multiple rent increases despite being told my rent would not be increased. Good luck trying to get anyone on the phone, because the staff basically never picks up. I was also told I needed insurance, only to later find out the coverage was practically worthless: $250 in coverage with a $100 deductible, meaning it effectively covers only $150. Then came the worst part: mouse feces in the unit that destroyed several thousand dollars' worth of my belongings. After all of that, I was told during move-out that I could leave my remaining items in the unit as part of a verbal agreement, only to be charged again anyway. This place is a complete nightmare. Between the rent increases, lack of communication, useless insurance, rodent issues, destroyed property, and surprise charges, I have no idea how this business operates this way. They are lucky they are not being sued. I would strongly warn anyone considering this location to stay far away

Amazing experience, very recommended I found myself in need…read moreof organized my apartment and needed an apartment xtra space for my winter items , Super friendly staff and easy to communicate Thank you guys, my heart recovering due to your friendly assistance and value of my time.

We've had storage at this location from the first month they opened... We travel allot for work and…read morehave most of our belongings we can't travel with in a unit... the first one that was huge had been infested with rodents and our belongings have been destroyed by their feces. My husband has not been able to handle going back and throwing away the rest of our things so we continue to pay monthly for our rodent infested belongings to stay there while they have not compensated us for anything..