Awesome company! Staff is super friendly and responsive and this was the only company I could find…read morethat did long-term crate rentals. Would recommend and will definitely be using them for my next move. Much easier and more durable to use than cardboard boxes!

So much easier to move with BoxUp crates than cardboard boxes. We moved a 450sq ft 1-bedroom using…read morethe 35 crates (all ended up getting filled). The crates stack up very neatly, unlike cardboard boxes, and are much easier for the movers to move. The drop-off and pick-up were punctual and flexible. We originally booked for two weeks - took one week to pack, two days to unpack. BoxUp was able to pick up the crates early and get them out of our way. Reuben did the drop-off and pick-up and was very professional. BoxUp also conveniently offers other packing material to be delivered with the crates. The green wrap was perfect for small pottery pieces, and the bubblewrap was great to protect art. Looking forward to booking BoxUp again when we have to move!

Started using this place for delivery and my business mail during Covid and when I started a busy…read moreand demanding job with erratic hours. It has helped me manage my package deliveries ever since--a necessity because of the high rate of delivery theft in downtown Brooklyn. Management here is friendly, thoughtful, and professional. Some staffers are better at the job than others, but overall I've been very happy with their service and attention to detail for several years.

I visited this UPS store countless times when it was my default drop off spot for Amazon returns…read more It's been about a year since Whole Foods has been designated as my default drop off, but I had the opportunity to drop off my return here since it was heavy. I asked Amazon customer service if UPS could be my drop off to complete this return transaction. Past experience here can be summarized as long lines moving very slowly but more importantly, nasty/impatient customer service. My recent visit was no exception. For one thing, the person behind the counter wouldn't affix the label to the box for whatever reason. Okay so I attached it. No big deal however the other employee behind the counter did so for his customers. Another thing which seemed to bother him was the taping of my box. He said it wasn't taped properly which meant I had to buy a roll of tape (for $8) or pay $1.64 for him to add more tape. Obviously I chose the latter. The problem with this UPS is the overall attitude of some of the staff, same familiar faces. I'm actually glad I go to Whole Foods for Amazon drop offs. This UPS, thanks to mainly two employees, is a headache to do any business. One star due to it being convenient on Court Street.

Thanks Manhattan Mini for raising the insurance that Extra Space was giving me on 17st(down the…read morestreet) by 200%, from $11 to $30.97. I don't store 8K worth of things in my storage. I do not even store half of this amount so why are you forcing me to pay $20 more a month now since you bought out Extra Storage Space?! I feel like I'm being scammed here.

Mani, the manager & the staff are amazing . Very helpful ! They went above & beyond when I had a…read moreproblem with my unit . I highly recommend this location in Sunset Pato, Brooklyn .

A reliable UPS store in Brooklyn Heights! UPS is my preferred method of post and I'm glad to have a…read morestore in the hood. I've been here a handful of times, and I've never had to wait more than a few minutes to mail a package. Super quick, easy, and efficient service. Not a ton of office supplies like FedEx usually has, but it looks like they have a couple computers and printers in the store also. UPS might cost a few bucks extra, but it's still my go to spot for anything mail/package related!

Bad service. As others have noted, there is generally only one person helping customers despite…read morethe presence of at least one other employee in the store. Leads to long lines, and the employees' demeanor vacillates between total disinterested and mildly obnoxious.

You should hire dyno moving!! We hired them for our 2 bedroom move from Brooklyn to Manhattan on a…read moreMonday morning. Kama and his crew came with a gigantic truck and did an amazing job. They worked SO fast we were expecting it to take way more time but they ended up finishing within the first 2 hours (including a 40min drive to the new place). They move really efficiently and are pros at taking big items through narrow hallways with care. We were really impressed by the strength and experience they had. They said that they have worked in every building in manhattan and you can tell they have a very smooth operation. You can do all communication over email, they respond quickly and also call/text to tell you their arrival time the morning of. It's priced based on time with a base price for 2 hrs for 3 men and a truck and every 30 minutes after is additional. They will wrap any large furniture you have in blankets. Do note that you are responsible for any parking tickets if they can't find any legal parking near by. You also pay for tolls and for any COI you request. Definitely recommend over other moving companies in New York

Amazing service , good price ! 3 men crew arrived on time , brought all packing materials that…read moreneeded (blankets, tape, plastic wrap). They packed my studio apartment less then 1 hour! They used dollies , big box for small things to make your move faster! Very happy with their service , appreciate you guys ! Definitely recommend them to all my friends!

horrible customer service.. trying to drop off a package on our way out (could not bring it with us…read moreto our next destination) and the employee decided to shut the store down for a "lunch break" at 3:00 - store is supposed to be OPEN during business hours. He would not let us leave it outside the door or open the door so we could leave it and have him scan it later. Don't have customers lug boxes during business hours and not service them.

UPS must stand for UnProfessional Services because they are so inconsistent with when they open,…read morethe level of interaction, and general competence that it becomes infuriating to anticipate a visit. Most frustratingly is that it says 8am as the opening time on the door, but 8:30 AM online. Thankfully, you don't have to worry about that discrepancy because they're never open on time anyway. Good thing they aren't located near like Wall Street or a busy urban area where people need to get to work on time...

So glad that I went with Intense Movers instead of some of the other more well-known companies…read more They were punctual, crew size was just right for a quick and efficient move, and their captain Lane was extremely friendly and professional. For reference, Intense Movers moved me from a 1 bedroom 4th floor walk-up to a 2 bedroom over 100 blocks away. They showed up promptly at 9am and were done by 1pm. None of my property was damaged and they left no mess behind. Also, it's great to support small and local businesses whenever possible. Highly recommend.

I chose Intense Movers for my move because everyone on Reddit raved about them. I wish I hadn't…read morelistened to them. I did think it was a bit strange that everything was done via email and there's really no other way of contacting them. That said, they were extremely responsive to email, which was fine. The movers themselves were personable and worked efficiently throughout the process, which I appreciated. Beyond that - there were issues. Firstly, the team arrived about 20 minutes late. I did appreciate the heads-up text, but on one of the most stressful days of your life, it's worth noting - especially as it was early in the morning. More importantly, I was under the impression that loading the truck was part of the service I hired Intense Movers to provide. Nope. Instead, that responsibility was completely handed off to my partner, who stayed with the truck while the movers brought items down for him to load. There was no discussion about this. In fact, it was initially suggested that I use only 2 movers but I requested another to be more efficient. I didn't realize that they assumed my partner was an unpaid 4th. Items with "this side up" stickers were completely disregarded. They brought everything down however they wanted to and handed them off to my partner however was most convenient for them. Also, a couple of guys who were not part of the moving team entered my apartment unannounced, to say hello to the movers. They did not clearly identify themselves, though it seemed like they may have been affiliated with the company. Regardless, having strangers invite themselves into my apartment during the move was pretty inappropriate. Lastly, when it came time for payment, you can only pay by cash or Zelle - which, to me, is sketchy AF. I had planned to send it via Zelle to their company account as instructed. However, the lead mover was insistent that I send the payment directly to him instead, saying he needed to pay his workers immediately. He was so insistent about it that it made me feel really uneasy. In the end, if I could do it all over - I definitely would have chosen someone else who was more professional.