Awesome company! Staff is super friendly and responsive and this was the only company I could find…read morethat did long-term crate rentals. Would recommend and will definitely be using them for my next move. Much easier and more durable to use than cardboard boxes!

So much easier to move with BoxUp crates than cardboard boxes. We moved a 450sq ft 1-bedroom using…read morethe 35 crates (all ended up getting filled). The crates stack up very neatly, unlike cardboard boxes, and are much easier for the movers to move. The drop-off and pick-up were punctual and flexible. We originally booked for two weeks - took one week to pack, two days to unpack. BoxUp was able to pick up the crates early and get them out of our way. Reuben did the drop-off and pick-up and was very professional. BoxUp also conveniently offers other packing material to be delivered with the crates. The green wrap was perfect for small pottery pieces, and the bubblewrap was great to protect art. Looking forward to booking BoxUp again when we have to move!

Very grateful to the employees keeping this UPS location running right now. I've had to stop by a…read morecouple times during Covid (they've been opening at 10am, daily, I believe) and every single time each employee I encounter is so quick to help me out and get everyone in and out quickly. Even at 10am today there were at least 5 people already in line as they opened up, and a steady stream of people followed, and the ONE guy working was going above and beyond to help everyone as quickly as he could. There might be a line if you come here, but I've had luck getting out pretty quickly.

I visited this UPS store countless times when it was my default drop off spot for Amazon returns…read more It's been about a year since Whole Foods has been designated as my default drop off, but I had the opportunity to drop off my return here since it was heavy. I asked Amazon customer service if UPS could be my drop off to complete this return transaction. Past experience here can be summarized as long lines moving very slowly but more importantly, nasty/impatient customer service. My recent visit was no exception. For one thing, the person behind the counter wouldn't affix the label to the box for whatever reason. Okay so I attached it. No big deal however the other employee behind the counter did so for his customers. Another thing which seemed to bother him was the taping of my box. He said it wasn't taped properly which meant I had to buy a roll of tape (for $8) or pay $1.64 for him to add more tape. Obviously I chose the latter. The problem with this UPS is the overall attitude of some of the staff, same familiar faces. I'm actually glad I go to Whole Foods for Amazon drop offs. This UPS, thanks to mainly two employees, is a headache to do any business. One star due to it being convenient on Court Street.

Thanks Manhattan Mini for raising the insurance that Extra Space was giving me on 17st(down the…read morestreet) by 200%, from $11 to $30.97. I don't store 8K worth of things in my storage. I do not even store half of this amount so why are you forcing me to pay $20 more a month now since you bought out Extra Storage Space?! I feel like I'm being scammed here.

Service was fast and they were very Knowledgeable about the products and able to find things fast…read moreinside the store. I think the boxes here and moving supplies are a bit cheaper than Uhaul. They are also right off the highway, so it is really convenient. The guy who helped me in the store packed my car for me since I was buying a lot of boxes and tape for my business. He refused the tip I tried to Give him and was so sweet. They carry a large selection and have storage Available also. I will totally be back when I need supplies.

Bad service. As others have noted, there is generally only one person helping customers despite…read morethe presence of at least one other employee in the store. Leads to long lines, and the employees' demeanor vacillates between total disinterested and mildly obnoxious.

Terrible service. Lines out the door, two employees go on break. Fax is broken, no sign up, they…read moredon't care that you waited on line. The location needs to get it together.

You should hire dyno moving!! We hired them for our 2 bedroom move from Brooklyn to Manhattan on a…read moreMonday morning. Kama and his crew came with a gigantic truck and did an amazing job. They worked SO fast we were expecting it to take way more time but they ended up finishing within the first 2 hours (including a 40min drive to the new place). They move really efficiently and are pros at taking big items through narrow hallways with care. We were really impressed by the strength and experience they had. They said that they have worked in every building in manhattan and you can tell they have a very smooth operation. You can do all communication over email, they respond quickly and also call/text to tell you their arrival time the morning of. It's priced based on time with a base price for 2 hrs for 3 men and a truck and every 30 minutes after is additional. They will wrap any large furniture you have in blankets. Do note that you are responsible for any parking tickets if they can't find any legal parking near by. You also pay for tolls and for any COI you request. Definitely recommend over other moving companies in New York

Amazing service , good price ! 3 men crew arrived on time , brought all packing materials that…read moreneeded (blankets, tape, plastic wrap). They packed my studio apartment less then 1 hour! They used dollies , big box for small things to make your move faster! Very happy with their service , appreciate you guys ! Definitely recommend them to all my friends!

horrible customer service.. trying to drop off a package on our way out (could not bring it with us…read moreto our next destination) and the employee decided to shut the store down for a "lunch break" at 3:00 - store is supposed to be OPEN during business hours. He would not let us leave it outside the door or open the door so we could leave it and have him scan it later. Don't have customers lug boxes during business hours and not service them.

UPS must stand for UnProfessional Services because they are so inconsistent with when they open,…read morethe level of interaction, and general competence that it becomes infuriating to anticipate a visit. Most frustratingly is that it says 8am as the opening time on the door, but 8:30 AM online. Thankfully, you don't have to worry about that discrepancy because they're never open on time anyway. Good thing they aren't located near like Wall Street or a busy urban area where people need to get to work on time...

So glad that I went with Intense Movers instead of some of the other more well-known companies…read more They were punctual, crew size was just right for a quick and efficient move, and their captain Lane was extremely friendly and professional. For reference, Intense Movers moved me from a 1 bedroom 4th floor walk-up to a 2 bedroom over 100 blocks away. They showed up promptly at 9am and were done by 1pm. None of my property was damaged and they left no mess behind. Also, it's great to support small and local businesses whenever possible. Highly recommend.

I chose Intense Movers for my move because everyone on Reddit raved about them. I wish I hadn't…read morelistened to them. I did think it was a bit strange that everything was done via email and there's really no other way of contacting them. That said, they were extremely responsive to email, which was fine. The movers themselves were personable and worked efficiently throughout the process, which I appreciated. Beyond that - there were issues. Firstly, the team arrived about 20 minutes late. I did appreciate the heads-up text, but on one of the most stressful days of your life, it's worth noting - especially as it was early in the morning. More importantly, I was under the impression that loading the truck was part of the service I hired Intense Movers to provide. Nope. Instead, that responsibility was completely handed off to my partner, who stayed with the truck while the movers brought items down for him to load. There was no discussion about this. In fact, it was initially suggested that I use only 2 movers but I requested another to be more efficient. I didn't realize that they assumed my partner was an unpaid 4th. Items with "this side up" stickers were completely disregarded. They brought everything down however they wanted to and handed them off to my partner however was most convenient for them. Also, a couple of guys who were not part of the moving team entered my apartment unannounced, to say hello to the movers. They did not clearly identify themselves, though it seemed like they may have been affiliated with the company. Regardless, having strangers invite themselves into my apartment during the move was pretty inappropriate. Lastly, when it came time for payment, you can only pay by cash or Zelle - which, to me, is sketchy AF. I had planned to send it via Zelle to their company account as instructed. However, the lead mover was insistent that I send the payment directly to him instead, saying he needed to pay his workers immediately. He was so insistent about it that it made me feel really uneasy. In the end, if I could do it all over - I definitely would have chosen someone else who was more professional.