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    Up N Go Moving & Storage

    4.1 (91 reviews)
    Open • 7:00 am - 8:00 pm

    Services - Up N Go Moving & Storage

    In-state moving

    Out-of-state moving

    Furniture assembly

    Up N Go Moving & Storage Photos

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    Recommended Reviews - Up N Go Moving & Storage

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    Reviews With Photos

    my very delicate and expensive couch in good hands
    Stive P.

    Great service , great movers! I was moving from New York to Florida.The movers were efficient and very polite , they came on time .All mu furniture was well protected and came in one piece.Other companies were offering me the move trailers, but landlord in Florida said that trailers can not go into complex and only 24 footer can and Up n Go was able to accommodate my request and they sent the regular truck! Will be definitely recommending to my family and friends. Thank you guys a lot for stress free move, highly appreciate it!

    moving truck
    Ana T.

    Look absolutely no further than Up n' Go if you are looking for the most affordable and caring moving company in New York City. As my first time long distance move from Long Island City to Fort Lauderdale their rates and the exceptional customer service couldn't compare to any other on the market. The professionalism to show up perfectly on time for both pick up and delivery and their communication during the entire move are what makes them stand out!

    This is exactly how it looked when we opened the unlabeled box!

    Absolutely NEVER use this service! Items are damaged, fragile items boxed with heavy items with NO protective wrapping (lamp, two tool boxes, 2 brooms, and two picture frames in a wardrobe box unwrapped), wardrobe boxes have clothes dumped in a pile (still on their hangers) with NO HANGING BAR and rain boots and a comforter shoved on top of the clothes. We had two full closets in our place and NO CLOTHES are hanging in the wardrobe boxes that are solely for that purpose. We just opened two separate boxes (1 month after moving) and were shocked to find that plants had been boxed with no labeling or protective wrapping. The list goes on and on. But the main point is that this is the most egregious act of "service" we've ever paid for in our lives! We basically paid for a company to mishandle, damage and ruin our belongings. We have been trying to contact Aron Fershtman for over 1 month-- via Vemno chat, text, phone call, and Facebook Messenger. On the rare occasion that he responds, he claims that he texted us and called but that we were unavailable, though we never have a missed call or voicemail from him. **If you do use this moving service, ask for Jermaine and see if you can work something out with him privately. He packed our kitchen, and it is perfectly packed, exactly as you'd expect any professional packer to pack your things. He's also just a great and personable guy that anyone would want as their mover-- he's the best! UNLIKE, the service by Aron Fershtman and all other packers we worked with.

    The only response this business owner has for his team destroying dozens of fragile items and not honoring his word to replace them.

    Rather than post the awful review I intended to post, I'll post the owner's response to me, which I got today after he had already assured me everything his team damaged would be replaced (thousands of dollars worth of damage). Also, in reference to the extra boxes we had, we offered to pay the additional $150 fee but the mover asked that we put that money in his tip, which we did. DO NOT USE THIS COMPANY. FROM Moti (owner): Hi Amy I did talk the crow I got impression you being very musty to them haven when u have a lot more stuff and we didn't charge for the extra for it!!! About the insurance it is very clear how much the insurance coverage if castomer pack is Owen boxes it is 0.30 Cent per pound. It's very clear on my email if you read on the bottom on Avery email we Exchange and on city move site . You definitely not have full replacement for your stuff. I will respond to your review on citymove and tell how nasty you being to my crew. The insurance cover only for total lost items and you have estimated about 100 lb no more of total lost . Let you know when the check come from the insurance Have a great day! Moti Talmoore. MOORE MOVING EXPRESS inc. Office: 1755 YORK AVE, NEW YORK, NY 10128 phone : 212-744-6683 fax : 212-744-6686 MOOREMOVINGEXPRESS@GMAIL.COM WWW.MOOREMOVINGEXPRESS.COM

    Broke the window trying to get the couch in.

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    The movers were fast, reliable, kind and very helpful. They completed a move for me about 2 weeks and I couldn't be more happy.

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    2 years ago

    The team was great! They were super responsive and easy to work with! My stuff was treated with care and respect.

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    Moti T.

    Amy you are One of the Nasty bitchy customers I have a have!!!

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    6 years ago

    Moore Moving was awesome! Super friendly and helpful movers, arrived on time and the move went really quick.

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    Page 1 of 3

    Ask the Community - Up N Go Moving & Storage

    Review Highlights - Up N Go Moving & Storage

    “I have used Moore Moving for 6 moves over the years and can confidently say they are incredible movers!”

    Mentioned in 11 reviews

    Read more highlights

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    I have had my storage unit here for 3 years in November and I can honestly say this past weekend…read morewas the worst human interaction I have had with someone there. When I signed up for my storage, I am pretty sure her name was Jasmine, she was such a doll. Sweet and just explained everything to you when you signed the contract. Greg, he's not very nice but he's respectful. Now Jason the "assistant manager" as he so pointed out when I asked his name (last Saturday August 30th) was beyond the most hostile and rude person I have dealt with here. Now let's go back to this scene last week, for the past couple of months or maybe even about a year or so (Sorry my dates are off as I just had a baby) they really want you to bring in your key fob to access the facility. More than half the time I don't have it because I'm running out the house. Anyways this particular day, I had both my 10 month old baby and my golden retriever with me. Obviously I didn't have my key but that's really nothing new recently with me. Anyways, I honestly don't remember if Jason was already sitting at the counter or if I had to call to get access. The point is when he buzzed me in, he asked me for my name and storage, fine ... and when I asked his name because his tone was just too crazy for me especially in front of my baby, he goes Jason and very loudly "the assistant manager." Boo, you're the assistant manager to a storage spot with a bunch old junk we are too attached go let go of ... claps! He buzzed us in and we walked to my storage. We literally not there more than 5 minutes as I just went in to get a pair of clogs since the wear is getting a little nippy. Tell me how as we are walking through the maze of storages, Jason just pops up. Like dude are you following me? Trying to intimate me? What is your deal? Whatever ... we just walked right passed him and left. He probably thought I needed him to buzz me out, no sir I know the doors open from the inside with the sensor. Safeguard, please do better when you hire these people! Have some kind of customer service etiquette... And the only reason why I pay the insane price they're now charging is because it's so close to my house. Also I don't even think your late charge fee is legal ... it's insane. People don't get a storage here .. if I could, I wouldn't walk I would run somewhere else; anywhere else.

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    I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

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    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    Up N Go Moving & Storage - movers - Updated October 2026

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