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    Intense Movers

    4.6 (953 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Intense Movers

    In-state moving

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    Taped dirtied headboard :(
    Etta H.

    I have moved with Intense Movers for the past 2 years, in 2022 and 2023. I have had bad experiences both times. In 2023 one of the movers started yelling at me and I ended my night in tears :( plus they mishandled my things. In 2022, the movers arrived 1.5 hours late and immediately upon arriving began berating me about extra stuff. To be fair to them, I did have some extra, I was new to doing the inventory list they requested and had overlooked items I didn't think of like trash can, shower rack, dish rack etc, but had included all my big furniture, boxes, and clothes. I felt bad for these movers as they were clearly exhausted from moving all day and I honestly wondered why only 2 were sent when it was clear from my inventory it should probably 3 man job (or at least 2 not exhausted overworked men). But my empathy dried up quickly as one guy proceeded to complain for the next 2 hours EVERY TIME he saw me and they took breaks chilling in the truck, we didn't finish till almost 10pm. Breaks are fine but like cmon man. I tried to put everything in easily manageable boxes and bags for the movers making no single thing too heavy (THIS IS IMPORTANT CONTEXT FOR MY 2023 MOVE) I was reprimanded by one of the movers for this, and he told me I should never because it's all about number of trips up and down the stairs. Ok, my bad. The move the next morning was seamless, the guys seemed refreshed, I paid the "extra inventory" fee. Nothing was broken and while the experience itself wasn't outstanding, I appreciated that my stuff was all in one piece. So I booked again in August 2023. This move was SO BAD. I had booked my move for 5pm and asked if we could be done by 9pm and they told me we would (hint: we were not done by 9pm...) I lived in an elevator building where the truck could pull right up, and had really refined my inventory plus packed almost everything into 5-6 large boxes like the mover had told me last year. I only realized last minute I had forgotten to add my plants to my inventory but added it when they texted me day-of asking about extras. Anyways, they arrived 2 hours late and also immediately started counting everything, trying to find "extra stuff" and accusing me. I was so confused by this horrible energy when I was really doing my best. PLUS, I started to HELP THEM move all my boxes because we were going way too slow, so I was carrying my items to the truck with them while one of them complaining about how heavy my boxes were. He also complained about the company exhausting them. This guy actually started to get mad at me, and slammed my box on the ground and pulled me aside to tell me I should NEVER pack boxes this heavy and I was crazy for packing everything in large boxes as opposed to splitting it into small medium boxes. I told him what the mover from Intense Movers told me last year and he told me "no one would have ever said that." Okay... This man was starting to get more and more aggressive to me. They told me they were done BEFORE THE LAST OF MY STUFF WAS DONE BEING MOVED. So I moved the last of my stuff, including my plants, down from my apartment to the truck where this man proceeded to tell me my plants were a "liability" and they decided they're not taking them. I told them this was part of my move and they needed to move everything, and the aggressive guy started to yell and me and TAKE MY STUFF OUT OF THE TRUCK and throw it back on the sidewalk. (I also have a video of him screaming at me in case anyone tries to say this is fake). I started crying because my lease was already up and I didn't know what I would do with my things and I was so exhausted and desperate, I begged them to take it and finally they did. The next morning was a nightmare. These guys were slamming my boxes on the ground like it was weights in the gym. They actually refused to move several of my boxes and made my boyfriend (the actual man of the group) do it, and he reassured me my boxes really weren't that heavy. He took them up the stairs with ease. The movers proceeded to tear off my plastic mattress protector (??) and drag my bare mattress through the street and garbage area and then up the stairs making it completely dirtied. This literally had me on the verge of tears again. They broke 4 wine glasses, 2 plates, and a picture frame. I never said anything because I don't want their money, but I am writing this review to save other people (especially young women) from having the same experience. I can't even imagine what could have happened if my boyfriend wasn't there. It really was horrible and showed me the worst of moving in NYC. Clearly, I will not be moving with them again.

    Wai L.

    A+ all around. Our move from Suffolk to Nassau was incredibly smooth, starting with the prompt emails calculating an estimate that was actually honored! Any larger or fragile items were further discussed and some photographs were sent. Estimate came promptly and was very fair. On the day of the move there were no surprises! I want to say that our team of 3: Nick, Owen, & Barrett were efficient, courteous, and professional! I could not have been happier with their service, attention to detail, and care with our furniture. Communication was also fantastic the night before and morning of the move. I would absolutely recommend!!!

    Chipped dresser

    I hired Intense Movers to move three valuable pieces of furniture. They damaged all three pieces AND damaged my apartment wall pretty badly. Nothing was resolved, and the company did not repair my property or refund me for the moving cost. When the mover arrived, I stressed to him that my landlord was very watchful about the condition of the hallway walls and not to cause any damage, as if it would impact my $2500 security deposit. Unfortunately, I don't think this message was passed along to his teammate because, within minutes, there was a large hole in the wall (pictures attached). Although this was an accident, it was very avoidable. When they called for help and a third mover arrived, the new mover successfully brought the dresser down 4 flights of stairs without touching the wall. I wish this thoughtfulness and attention had been given to my initial request not to create damage that would jeopardize my $2500 deposit. Some additional issues include damage to our $3000 dresser (see gauged wood images). This was done when the drawers were carried out and placed into the back of the truck without blankets. I immediately saw the damage and mentioned it, but bigger concerns were happening including the movers telling me they might have to bail altogether. They broke our $2500 desk. The desk was partially damaged before, which my husband pointed out, and he requested that they move that part carefully (as it has been moved several times before without further damage occurring). Instead, the movers immediately snapped the entire desk in half. The desk is now unusable without serious repair (see image). My last, and least costly issue was that I initially requested Intense to provide a mattress bag and wrap my mattress but unfortunately, the movers did not bring a protective bag. I had to throw out my mattress cover and replace it (about $40). This is small compared to the other issues, but it certainly didn't help. Whenever we requested the movers act carefully with certain tasks, like lifting the fragile desk and navigating the apartment halls, we were ignored, and immediately, damage occurred. The combination of damages between the wall, the desk, and the dresser drawers adds up to thousands of dollars out of my pocket. I understand that these accidents happen and that moving is a difficult job, but I don't expect this level of carelessness. While I understand that unforeseen complications can arise during moves, the collective impact of these issues has left me profoundly dissatisfied with the overall experience. Moreover, when I brought these issues to management, I was ignored for weeks and breadcrumbed along for about a month with no final resolution.

    Moving truck and our building

    Intense movers is the BEST! I have used them three times now, twice within Manhattan and today from the city to Westchester. Every time they are so communicative, beyond fairly priced, on time, and always so nice and helpful! Today we had Eric and Rob as our movers as they were so efficient, careful with our things, and so happy to help. If they will handle our next move one day in Westchester i would only look to hire them again. Truly the best!

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    Page 1 of 24

    Ask the Community - Intense Movers

    Do you guys also help pack things and dismantle furniture's like bed frames and tv mounts? Or do we…

    Hi Jisoo! Thank you so much for writing! We'd love to work with you on your move.… Read more

    Do you have a minimum fee or minimum number of hours you charge for?

    Our minimum labor fee is $100 an hour for 2 movers with a 2 hour minimum. However, if you just need a lounge chair or say a dresser moved from one place to another that is close by, the flat fee could be as low as $80 or $130. Hope that helps :)

    Is this company still opened? I tried 3 numbers and 2 of them are busy signals. I also emailed them on Yelp and their website. Over 24hrs and no response.

    Yes, we are, and extremely busy. If you can't get a hold of us via telephone you can always go to our website and fill out the "Get a Quote" section or email us directly. Hope this helps!

    Do you provide insurance for co-op buildings?

    Yes, of course we do!

    Do you do long distance/cross country moves(2800 miles)?

    We used them to move from NJ to GA

    Do you move from PA to NYC?

    Yes, we do. Tom S.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Intense Movers

    Matt carefully checked our boxes and made sure every item we had to move was on the inventory.

    Mentioned in 48 reviews

    Read more highlights

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    (507 reviews)

    We had heard very good things about Vector before confirming our booking and I'm happy to say they…read morelived up to the hype. Our experience was exceptional. Leading up to the move Karina was in close contact with us every step of the way making sure we had all of the information and help needed to ensure things would run smoothly. Day of, Romy and his team were personable, professional, fast (yet careful) and incredibly accommodating - I'm hopeful we won't be moving again soon, but if we were I would absolutely be requesting Romy and his team again. One bit of context - We had heard that Vector was one of the least expensive options available - for us, their quote did come back in the upper middle of the 6 or 7 companies we looked at, but also did not change, and there was no pressure placed on us to pay extra for the handful of things we failed to account for in the initial quote.

    I think 5 star reviews on yelp are fake. First time with vector it was WORST experience. Vector…read moreoffice staff were very kind and gave us the best quotes it's just the actual people who stuff that were worst. We have moved multiple times in east cost always use the same mover from NY. This time thought of trying a NJ based mover. Here are the issues 1.Lack of professional behavior. They came inside saw that entryway table had a few bills picked them up asked me which currency it is. 2. One of the kitchen packers opens lid of my spice box (I had leaves and chillies puts his nose in sniffs and asks what is it? 3. Packed every little thing in white wrapper so unpacking was hell. Single stainless steel spoon wrapped in 4 layers of packing . 4. Who does this .packing open can of bleach with groceries. While unpacking I saw white dust thought its paint once I hit end of box it was bleach so ended up throwing everything from that box. Which professional mover does that 5. Random packing. I had very organized closet but they picked random items and packed in diff boxes so i had box with sweaters pillow covers photo frames and belts all from diff parts of closet. LASTLY we were given pricing we paid that by bill and paid $800 extra over that without receipt as they demanded that they packed box. When vector gave me a quote it included 10 medium boxes $20 per box but the guys packed everything with white wrapper in kitten not one but 4 sheets and increased boxes packed to 30 , unethically charging us for small boxes stuffed with white paper. Please note it was a very painful experience and no one deserves this kind of billing or nonsense

    Intense Movers - movers - Updated May 2026

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