We had the best experience with them! Ado and Mussa were so helpful, diligent and careful with our stuff. And, we had a lot of it! They helped moving couches and even a big treadmill without breaking a sweat. Highly recommended!! Truck 151 read more

The team was professional, the movers were excellent and the pricing was fair and reasonable. Great team and worked quickly getting all documentation and paperwork to the apartment owner read more

Johnny from Dumbo moving is amazing!! So helpful scheduling and fast to respond. Carlos and his team were so nice and efficient with the move! Would definitely recommend. read more

This is my second time working with Dumbo for a move from Baltimore to Maryland. I was beyond pleased with the first move that I gave them 5 stars on Google and wanted a chance to give them another 5 stars for my recent move because they are the best movers I've worked with (and I've been moving almost every 2-3 years since 2019). Luca and David were our movers (I hope this is the correct spelling) and we moved from a 4 story row house in Baltimore to a 1 bedroom apartment in East Harlem. I know the stairs in our old house were just BRUTAL but they got everything done so quickly. Same thing when they arrived to our apt in Harlem, came on time, moved everything with care AS IT RAINED and we are just so pleased. ilysm dumbo :) read more

Let me preface this by advising that we moved from the 5th floor of a walk up to the 4th floor of a walk up. I already hate that doing that, even thy are being paid. However, I took some items off the list and was told it doesn't matter. I think they thought I was looking for a discount. I paid for three hours with the chance that it would be additional if they went over the three hours. Understood. The movers moved a box that doesn't belong to me. They refused to move other boxes, saying they reached the allotted number of boxes. My gut told me not to boo them, but the price was reasonable. It feels like a waste, now, because I'll have to finish moving the items they didn't. Pass on DUMBO Moving. Go with Flat Rate or Piece of Cake. read more

tldr: valuable items we packed ourselves, worth over $2000 missing after move and we can't even file a police report. Warning to anyone considering this company. They quoted 30 boxes after reviewing photographs of our entire apartment. We then packed half ourselves to protect valuables -- yet they somehow packed far more than 30 boxes from the remaining half. Why? They pack deliberately loose to inflate box count, since they're paid per box. They even boxed furniture items like an air purifier and plastic drawers. It gets worse. The mover offered to not report the inflated box count to the company -- if we tipped him extra. We declined, and the company tried to charge us hundreds of dollars. When we threatened to audit every box for loose packing, they waived the charges. When our belongings came out of storage, we found: damaged furniture, a scratched door handle, broken items, and incomplete packing. Their "unpacking service" meant dumping everything on countertops. Most seriously: multiple valuable items we packed ourselves -- perfume, makeup, a designer bag, and cash -- went missing from boxes we personally packed. We did not expect packers to go through boxes we packed ourselves. And after we raised this, we discovered something far worse -- contracts in our file with signatures we never provided, identical to their own representative's signature on the same documents. This appears to be a pattern: other customers online describe nearly identical experiences, including forged signatures and extortion attempts during their moves. Due to the move crossing state lines (NYC to NJ), we have been unable to file a police report. If you value anything you own, do not use them. read more

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UPDATE: We have now discovered even more damage from my mother's move. I recently arrived at my mother's apartment and was looking through her framed artwork, which were still leaning against the wall waiting to be hung. I noticed that two pictures had been turned backward, unlike the others. When I picked them up, I discovered that both were missing their glass entirely, with small shards still lodged in the frames. Most of the broken glass appeared to have been removed. My mother had absolutely no idea this had happened. Both pictures had intact glass before the move, and no one informed her that they had been damaged. One of the pictures alone is worth approximately $1,000. What's especially concerning is that someone appears to have cleaned up the broken glass and turned the pictures around without telling her. We don't know who did this or when, but it's extremely troubling. This is in addition to the belongings that were never delivered and the frustrating claims process we've already experienced. I would strongly caution anyone considering Dumbo Moving & Storage to think carefully before entrusting them with their belongings. read more

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Excellent -- thank you for the communication and execution. Great job. truck 70 team lead George

We had a great experience with Dumbo movers. They offered competitive pricing and the booking experience was very easy. The team worked very quickly and efficiently, and all of our items made it to the new apartment without damage. We would definitely work with them again! read more

Scammers! They don't honor prepaid contracts Movers show up & demand cash after opening their arms & says if it's beyond my fingers I won't move it read more

This was my first time using Dumbo, and I'll use them for every move going forward! Frank and his partner with Truck 49 were professional, efficient, and friendly. My girlfriend and I were moving into our first place together, and they made it a memorable experience. Hoboken could be a tricky place for moving, but they had no issue. Would recommend for anyone else that needs movers! read more

Frank & Valentino of truck 49 were absolutely stellar. They made lightweight of all our dresses and mattress and let nothing drop or scuff. I would hire them again in a heartbeat! read more

The movers were prompt, efficient and understanding. I really appreciated the effort and the attention to detail. Their experience showed and I will definitely be using their services again. read more

Dumbo Moving & Storage - Items delivered - Movers Near Me - Brooklyn, New York

This was the most unprofessional and worst moving experience we have ever had. First, we booked for a packing and moving service and had asked for a pre-move walk through to prevent any day-of hiccups or unforeseen charges, which they never did. Secondly, we were told the entire service would take a few hours but after a 7am arrival, the move was still going on at midnight. We had to scramble at the last min to find accommodations for us and our kids because they didn't finish when they said they would. They suddenly said all of our items wouldn't fit into the truck they brought, and that was another excuse to tack on fees. They charged us several additional fees actually. They tried to make a deal with us directly, so it wouldn't go back to the office and official channels, which seemed like a total scam. The movers packed our items super unprofessionally: -kitchen knives were thrown into boxes with our daughter's stuffed animals. -casserole dishes and pans were stacked on top of each other without being individually wrapped. -our clothes were thrown on hangers tangled into boxes and not hung into wardrobe boxes. -our items had mud on them. -our plants were snapped in half when we unwrapped them. At one point, they realized they had forgotten their tool kit at our old apt and couldn't rebuild our bed at the new apartment and asked US to Uber there to pick it up. When they were "done", we went back to our old place, and there were entire cabinets that were still full, and empty soda and trash disrespectfully strewn about on the floor. Worst of all --some of our items were missing such as small electronics and a bracelet. We later learned from our neighbors that they had to also file a criminal complaint with the police after their DUMBO move had resulted in missing jewelry. We submitted an official complaint to DUMBO after the fact, and tried to get some money back, but they gave us pennies compared to the total cost. STAY AWAY!! read more

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Everything was moved with care.... The guys are very professional thank you so much Ms. Marina EVERYONE SHOULD CALL DUMBO MOVING

I had a great experience with Dumbo Moving & Storage. Shout out to Miguel and crew *truck 43*!!! They made my tri-state move from NY to NJ with so much ease and efficiency!!! They moved quickly and professionally!!! If I ever move again I would definitely request Miguel & his crew again!!! read more

Rati and Giorgi at Dumbo Moving & Storage are the real deal. Detail-obsessed, easy to reach, zero hassle start to finish. Every piece got wrapped like it mattered and they broke down my bed frame and rebuilt it in the new place without me lifting a finger. Everything arrived in perfect shape. These guys are the best across the board, and genuinely fun to talk to on top of it. If you're moving in NYC, book them. read more

Dumbo Moving & Storage - Bed Frame - Movers Near Me - Brooklyn, New York

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Based on my experience this is a disaster of a business. For starters, they did not assess my move properly and sent a very small truck to move my items. We could not fit everything in the truck and had to move again the next day. I asked for and paid for packing and wrapping. They threw everything in boxes did not wrap glasses did not wrap mirrors. Lampshades were crushed one lamp that worked while they were on my old apartment no longer works, because the neck of the lamp was bent. The sconces on my antique bureau needs to be soldered back on. Regrettably I could go on and on that's how bad this company is. With Dumbo moving and storage the customer is always wrong.. Ugh horrible customer customer customer service. read more

UPDATE!!!!!! I am reposting because yelp keeps flagging my true and authentic experience with this company. No one has reached out still. My brand new bed at the time is still sweaky from the movers not putting it together properly. DON'T us them if you don't want to waste money!!!! Go with a one else but DUMNO MOVING AND STORAGE I originally left the below review on Yelp last and they flagged and removed it but I will keep writing my experience over and over to any platform I can so no one else has to be berated and treated like I was as if the service they were providing for me was free instead of me paying them fully!!! If I could leave no starts I would have. I am someone who is super private and would never ever leave a comment/review but had to for this one. I used Dumbo Moving a week ago from today. The sales rep was pretty helpful but on the day of the move, omg the movers were very blah... (also foreigners) so not sure if this is how they interact with females by putting them down.... not so professional at all. Our first interactions they were already talking about prices might have to go up if they have to move the truck for other cars to get past since they were parked on the streets. I told them its NYC parking is always terrible. and that makes no sense to charge me if they have to move the truck out of the way based on how they parked. let me tell you, they berated me about reading the contract like I was a stupid idiot telling me if I don't read something before I signed it. Once we moved past that, it was not a lot of items they had to move, the most drastic thing they had to lift was a 3 seater leather couch, which was delivered perfectly fine into my apartment by the furniture company. they claimed they couldn't get the couch out the door, I told them it was delivered through the same door they claimed they couldn't. I had a back door entrance into my apartment through the double door bedroom, and they took it upon themselves to take the couch pieces apart, legs bottom base and whatever else apart. once we got to our destinations after the move , they tried to hustle us into paying almost $300 to put the pieces together which wasn't necessary for them to take off. My bed was not assembled together the right way, a small cabinet they took apart wasn't assembled back by them when again they didn't need to take the door off all they had to do as tape the little door off and now that's broken. A whole slew of annoyances. I called and left messages and no one has attempted to call me back or email me me back. It was pretty easy for them to interact with me but once they took my money I heard nothing back from them. Pretty frustrating since we aren't all money grows on trees kinds people where we can easily replace the things they did with paying someone eose for the Job or buying new to replace their damages. Pretty disappointed in DUMBO MOVING!! I had such high hopes. Ohhh and I totally forgot to say they didn't welp my mattress completely, I found black dirt marks all around the edges and my bed is still making this unbelievable sweaky noise after many attempts of me trying to make it steady from their poor instal. Just all around a mess and big disappointment!!!!!! read more

I did not like Dumbo moving services. They hired movers that I couldn't communicate with, they squeezed my items in a van and not a truck. They off loaded my items with one mover who charge me extra to rent a Uhaul. This was an experience I do not wish on no one else so disappointed. read more

Unfortunately, I don't know the names of the team (3) that moved me. Becks helped organize the move, quote was pretty reasonable and surprisingly it was honored at final tally! I would give 5 stars but they were 2 hours late for a 1-4pm window and by the time we arrived to the destination it was about 9:30/9:45. These guys worked so hard and must have had a difficult job before me, hence the late arrival. One cheap lamp I shouldn't have even brought broke and one dish, when some mishaps are expected, this was more than acceptable to me. During the quote, I asked what is the customary tip, Becks told me 20%. At the end of the job, I tipped 20% and was told that it wasn't enough, they were here very late working. I reminded them that they were here late because they arrived late and the tip was appropriate. Of course I felt bad, I watched how hard they worked, but I get irritated when someone assumes what I can afford. If I couldn't have afforded the appropriate tip, I wouldn't have booked the service, but I couldn't afford more and wish I wasn't haggled or made to feel bad for giving what I could. Aside from that rant, I would still use Dumbo again (booking first pick up of the day) and I am still very grateful for the hard work the guys put in. read more

Used them for my move in 2022. Very disappointing experience with Dumbo Storage and Moving. They chipped and damaged my furniture during the move, and I was also uncomfortable with the movers telling me how much I should tip them based on the items they were moving. The whole experience felt unprofessional, and I would not use them again. I wish I read the reviews first before using them. Edit: adding this was in NYC, from SI to BK read more

My roommate and I did not have to lift a finger. Truck 071 Jibuta Crew was the FASTEST and friendlist crew! They did not complain and went ABOVE AND BEYOND our expectations!!!!! They got our 2 bedroom move done in under 3 hours. They didn't make us pick up anything and it was very seamless! read more

Dumbo Moving & Storage - Movers Near Me - Brooklyn, New York

I will never be using dumbo moving again. If you need a moving company please save yourself the stress and go with a different one. We've moved across the country just us two before with no help and no movers, but we wanted to hire movers to take away the stress of the moving process. It was easily one of the most stressful experiences I could've imagined and the people we had moving our stuff made it all incredibly difficult. Our couch didn't fit in our elevator so they began to demand that we pay them an extra 600$ just to move the couch.. I offered them 300 and they said the "couch was too heavy and 300$ was not enough" but when I told them to just leave the couch, we would move it ourselves they began to argue amongst themselves and with me. I called the company to ask if this was normal, and they informed me that they are independent contractors, so they would be paid the same regardless of whether they had to take the stairs or not. I've heard moving horror stories and I know the movers always try to get the most money they can out of you. It just made an already stressful situation 10x more stressful. Our friends had used a different moving company and had the best experience, they disassembled the couch at no cost and even moved a few extra boxes with no complaints. The people we got were complaining about how heavy everything was and saying that it's hard to move all this stuff but this is literally what we paid for. I don't remember all their names but it was 3 russian guys and two of them were named George or Georgie. They also all came high with red eyes, my boyfriend didn't care but they smelled of smoke. read more

Truck 151 and Ado took care of us. We had a great experience overall. They did a good job!!!

Dumbo Moving arrived so late that I had to load the majority of my items into the U-Haul myself. This move was the most stressed and sore I've been in a very long time because of the incompetence and misinformation of Dumbo Moving. They quoted 2 men for 3 hours with a 9-11am arrival window. The crew did not arrive until 3:30 PM. At no point did they contact me to warn me about the extreme delay. I had to call them 6 times the day of the move and each time they stated an arrival time that ended up being false. Their delay then caused me to drive the U-Haul in rush hour NYC traffic, adding more hours to my 5 hour trip. To add insult to injury, they required full payment in advance of my move. I am admittedly an idiot for paying upfront but at least I have learned my lesson for next time. Lastly, their representatives were unprofessional. Here is a list of some of the interactions I had on the day of the move: -The man who initially answered the phone one of the times told me a 1pm arrival and then proceeded to tell me "I don't need this" when I said that they quoted me 9-11 and that 1pm was unacceptable. He sent me to Dave who then told me they would be there at 12. (Which was false given they actually arrived at 3:30) -I got hung up on when I checked in at 1:00. -At 2:08 the dispatcher said they would call the crew to check the arrival time and then call me back. You guessed it, they never called me back. read more

Dumbo Moving & Storage - The furniture I loaded myself because Dumbo showed up 4 and a half hours late - Movers Near Me - Brooklyn, New York

Today was my second time moving with 'Dumbo Moving', and as expected, it went perfectly and without issue. I'd previously worked with the sales rep Ray, and he has always made the booking process seamless and painless. And the movers today were exceptional; Fast, efficient, considerate of my belongings, and just really cool guys. When I move again in 2 years I'll be calling them back. I highly recommend Dumbo Movers. read more

Rati and Giorgi are awesome. Super helpful, fast, made the moving process so much easier. I could not have done it without them. Thank you! And they were super nice to my pet cat! read more

Dumbo Moving & Storage - Movers Near Me - Brooklyn, New York

Gio and George with Truck 14 were kind, careful and quick - the best combo for a crew!!!! Great experience!

We had a great move thanks to the team at Dumbo Moving. Zack our sales rep offered a really good price and was accommodating even though we moved on August 1st, one of the busiest days of the year in NYC. The day of the move, Bojan and 2 helpers were here on time to pack and move. It took the entire day (we have a lot!) but the team was so nice, patient and happy. It made a very stressful day into a good experience. Can't thank them enough! This is our second time with Dumbo and I recommend them!! read more

I am SO GRATEFUL that I chose Dumbo Moving. I just had to relocate my entire Manhattan professional recording studio, and I heard that Lior the owner of Dumbo Moving also used to be in the studio business, so his company must know how to do a move like this. I was correct. My move was a difficult for many reasons: multiple rooms of studio furniture, huge heavy custom studio desks, special made sound panels, not to mention large amounts of expensive, delicate, and sometimes rare studio gear and musical instruments... to say I was worried about this move was an understatement. However, I felt taken care of from my very first phone call. Neo talked me through everything and helped me prepare for my move. Levan and his Truck 76 team were TOTAL pros - courteous, careful, and creative problem solvers. They came a full day in advance just to help pack everything up. I've never seen movers put so much care into packing - it was almost like it was their own personal property they were handling. Then, on moving day they worked tirelessly from 9-6 with only like a 20 minute lunch break to make sure I was out of the building on time. Anytime we hit a snag they found a solution, even going so far as to take a heavy, oversized custom-made sound panel down 10 flights of stairs. I always felt like I was in great hands the entire time. Dumbo Moving and Storage are fantastic. I highly recommend! read more

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Recently hired Dumbo for my 1 bedroom apt move and had such a disappointing experience. I've used Dumbo twice in the past and always felt their pricing was fair, but this time around was different. I was originally quoted $450 for my move which was wonderful and what made me choose Dumbo again. Unfortunately by the end of the move, my price somehow doubled. Yes, I added some additional moving bags, a kitchen garbage, etc (those last minute teams we forget about), but I was also charged significantly more for my bed frame, glass desktop, and leather chair that were on my original packing list I provided Dumbo. I was told these items weren't listed correctly by my rep and they required special handling. This information was not in their terms anywhere and the rep on the phone when I called confirmed "they just can't list every possible additional charge." I was more than happy to pay the additional charge for those extra items, but the lack of pricing transparency for my existing items was absurd. To top it all off, my movers said I could pay them $350 cash for them to not call corporate. As a solo woman, this was an extremely uncomfortable situation. Once this move was said and done, my moving cost doubled and there was nothing I could do. Please think twice before hiring Dumbo. read more

I hire dumbo to move my 3 bedrooms house, I had very bad experience sales person BEN wrote items wrong movers showed up 7am when they checked many items was not listed we argued they were very nasty specially manager name gorge they took my furniture and left it on the side walk I paid everything with my debit card they was not refunding my money omg it was a big scene then they force me to sign the consent form items are big and stairs are narrow, they took my heavy furniture without rapping they rape on the road now my china cabinet mirror broken and my marble dinning table corner broke I complain they saying no claim since I signed the consent form. I request everyone don't used their services they trap you with low price they not professional. read more

used dumbo moving and storage for over ten years now and never been disappointed! Always been more than helpful and professional. George and his team on truck 06 was great! read more

I had a great experience with Frank's team (Truck 49). They were professional, punctual, and worked incredibly hard throughout the entire move. They moved all of my belongings to a third-floor apartment with no elevator, using only the stairs, and handled everything with great care. Despite the challenge, they stayed positive, efficient, and made the whole process smooth and stress-free. I truly appreciate their hard work and dedication. I highly recommend Frank's team to anyone looking for reliable and professional movers. Thank you for an outstanding job! read more

We've used Dumbo multiple times within the last 12 years and never had an issue until now. We moved within the same neighborhood to a bigger property, had a lot of stuff to move and the 2 gentlemen from Dumbo really worked hard. Everything was all good until they were done and I gave them a $120 tip which to me was a good amount but clearly not for the movers since they were annoyed and asked for more of a tip which I feel is unprofessional but I gave in and gave them another $80. A few days later I'm unpacking and realized a box that was full with expensive liquors and was labeled liquor was missing so I called Dumbo to see if maybe they misplaced the box or didn't realize it was still on the truck. The guy on the phone said he would check with the movers which he never did and I never received a call back, of course. I won't be using this company going further and do not recommend them. read more

I trusted this company with my belongings during what should have been a routine move, and it turned into one of the most devastating experiences of my life. After the move, several family heirloom rings disappeared- jewelry that belonged to my late mother and a ring that was the final gift my father gave me before he passed away. These items are irreplaceable and hold immense sentimental value. The circumstances surrounding their disappearance are highly suspicious. The rings were present before the move, the moving crew had access to my belongings, and the items were discovered missing shortly after move was complete. When I sought answers, I encountered inconsistent information about the members of the moving crew, one of which they are not providing any photo identification, so even with the names they provided, there is no way to verify that is the person who was on the job. Also, the immediate response was that I could do a polygraph test, and if they were found not guilty, I would have to pay $1,200. A police report was filed, and the matter remains under investigation. While the company has denied responsibility, the loss of these treasured family heirlooms and the handling of the situation have left me deeply disappointed because I had used Dumbo moving in the past and had a positive experience. I would strongly encourage anyone considering this company to carefully document their belongings, all personnel that show up on the job and exercise caution when entrusting this company in any capacity. read more

DONT USE THIS COMPANY!!!!! Worst experience of my life. They did two trips for me and one was worse than the other. Not only did they continuously lie to my they didn't deliver either trip when they said they were going to. Then they wouldn't return a call or an email. They damaged my furniture because they didn't wrap it properly and give you $.80 a pound because I didn't get the extra insurance. I didn't think they would be completely careless with my belongings. If I could do zero star I would!!!!!!! read more

What a fantastic job Truck 006 Team Leader George and his crew did! I am so happy we hired Dumbo. They were so patient all day with our mess and really did an excellent job. Thank you so much, guys! read more

Amazing experience with Dumbo. Got me moved from Bed Stuy to the UES in just about three hours. Miguel and his helped in truck #139 were so efficient and polite and careful with my things. Would 100% recommend. read more