The folks who work here are lovely and so helpful. I have always been able to find what I need in hardware/supplies here, from lights, to paint, to locks, to key copies, to mouse traps, and beyond. The folks who work there are incredibly lovely as well, and have helped me out of a bind a couple times! (Also the cat is super cute!) read more

Good afternoon I brought and item in the store and returned it the next day for a refund. The young stated that refund would go back to my card. My question was should I insert my debit card and she stated no. It has been 4 days and my money is not in my account, however tge money was debited from my account. Called customer service today and for least 3 minutes the phone just rang. Where is my read more

Came in pressed for time needing keys to be made and I was in and out in 2 mins. These guys were super sweet and accommodating , quick and efficient will be coming back to get my keys made here all the time best spot in Brooklyn check them out. Signed queens resident lol read more

Really great experience getting paint here, I didn't really know what I was looking for and they helped me out and told me all of my options! Really nice and knowledgeable store would definitely go here again read more

Fab neighborhood hardware store that always has what I'm looking for and a team who is so helpful. Support local, shop here!

I purchases 3 copies of a key. None worked. Upon looking closely I notice they were made with the wrong key. They charged $20. The owners refused a refund. read more

the staff was so helpful and kind! went to get keys made and the prices were so adorable ($3 per key) and they even threw in some free little key charms for me. would definitely recommend and is a great neighborhood spot to support! read more

I called today and confirmed - they DO NOT refill propane tanks. They only exchange. Note - I can't give stars based on service since I have not been there. The service I needed is not one they provide (anymore?) read more

Great for propane. Grilling season is upon us. Reasonably priced and nice guys. V helpful.

Wouldn't shop at any other hardware store in the neighborhood. They are so helpful especially when you're not certain. Highly recommend!

Such a nice store! I had a great experience last week. I was looking for a few more items to complete my shopping for a craft project for the weekend and it was closing time. Called the store to check for availability and I was in luck but it was closing time! I ask the guy if he would wait for me even though I was 15 minutes away he did. Wen I arrived the store was closed but the guys opened the door to let me in and tended to me without rushing me. Three young men, very kind, knowledgeable, and very patient. They even went downstairs a couple of time checking for missing stuff and bam, got me everything I needed for my project! I really appreciated their availbility and professionality and I will go back there, It's worth the long walk from my home and it beats giving my money to the orange or blue sharks. Thank you RT! See you soon! read more

Went here after first going to another store that I thought might be better because it's bigger. After not getting the service I needed I went here and got what I needed and was on my way home in less than five minutes. I will definitely go back! read more

Excellent Service! Quick and efficient. One of the only places that refill propane tanks in the neighborhood.

Bad customer service, I stood there and employees passed and no one asked if I needed help. I was looking for someone to help me for 15 minutes (it's a small store) and it took me interrupting a sale at the front to get help. Also not a good return policy. I had a receipt and items that I did not take out of the package and they argued with me to say that I could have used them so they wouldn't take the items back. Rather than argue with him, I just decided I won't use this hardware store anymore. There are plenty in the area. read more

A solid hardware store in the neighborhood. They've been undergoing renovations for a while so their stock moves around. Just ask, and the friendly staff will help you. They're not the most knowledgeable in the world if you come in with a lot of specific DIY questions, but they know where they keep everything. Soon they'll have their own paint supply station. They've got a ton of pipe in the back, cut keys, and basically do what your usual hardware stores should do. Prices are okay. RF Home Mark a block away is run by the same guys, and between the two stores I can almost always find what I need, saving me from going the distance to Pintchik, or to the lamentable Hellhole of the Bed-Stuy Home Depot, or to the pricey and frustrating Mayday Hardware on Washington. read more

It is a very convenient store due to it being open all days of the week. It has all the hardware products needed to repair an apartment by your self. I am very inexperienced in this type of work but thankfully the owner was there at the store and helped out a lot. He told me what I exactly needed and what I needed to do with the products. They also have a paint machine, which is brilliant because it has a huge selection of colors. The best part is that they don't overcharge on items the price range is affordable. They have the best customer service which I experienced first hand. The store had already closed when I arrived and I really needed some things from the store. Thankfully, when I asked the owner if I could buy the stuff I need he said "sure". Although the store had closed already for a good 20 mins the owner still let me get the things I needed. I first stumbled across this store when I moved into this neighborhood a few years ago and till this day this store is always on top of things. They have a lot of products most hardware stores don't have. It's a family business and they have pride in what they do. They are very nice to the customers and they respect you very much. From what I heard this business has been open for many years and they have loads of customers everyday. This store is great and I recommend it to everyone. read more

They're open, at least. The first time I came in I needed a 9V battery for a very short-term project. I asked if they had 9V batteries and the guy threw a pack of two down on the counter for $5 or $6 or something. I said, "Hmm, is that all you have? I really only need a cheap one for quick." The guy said, "That's it." I had asked because I could see a single no-name 9V battery in a package on the wall behind him. "What about that one?" I asked. "How much is that?" "Oh. This one? It's 99 cents. I don't think you want this one, though." I had given him all the info I had; it worked just fine. What did he think, the battery's haunted? Anyway, every time I come in here, the guys are always yelling at each other, and basically any question you ask them is going to be a complete shitshow. A while ago I bought a drillbit from them -- I requested something specific, and the guy told me he had a cheaper bit in a different style that, for my needs, would be more than sufficient. Well, he was completely wrong and I fucked up my project because I was stupid for listening to him. But they're not expensive, so they've got that going for them. read more

A pretty good 'mom and pop' kind of store. One of the only places I've found in the neighborhood that sells paint (adios Benjamin Moore). The paint options are limited but I found what I needed. The man behind the counter was helpful and agreeable. read more

I would like to write a proper review of this hardware store, but I went by twice today and they were closed both times! Once in the middle of the day they were closed for no reason with a sign on the door that said they would be back later. Then I went back a little after 6 (they're meant to be open til 7 everyday, even says so on the awning), and they were already closed for the day. read more

Might be the single worst hardware store I have ever set foot in. Every question is met with puzzlement and the answer "no." After looking around, I find roughly what I'm looking for, but when I ask for help to be sure, blank stares. Indifferent service combined with limited and completely disorganized stock (is this the screw that goes with this anchor? nobody knows) makes this the first place NOT to go when you need a plaster screw or paint brush. read more

This place is THE WORST!! Disorganized shop, rude customer service. I went here to have some keys copied and they did a terrible job - one of the duplicate keys I made didn't work at all, and when I went back to return the key for a refund, they were very reluctant to give me my money back. I finally got a partial refund, but not without a fight. Totally ridiculous. Won't be going here again! read more