This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews from my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while! read more

I wish I could give negative stars! We spent an exorbitant amount of money to move from California to Florida in addition to paying for custom crating. They broke our special chandelier that was supposed to be packed with peanuts and had one blanket, both our TVs and our marble dining table in addition to many other items. Special crating legally falls under a different insurance standard but they offered the standard $.60/pound which doesn't come close to covering the damage. The damage was almost $50,000 and they offered $4000. We are tired of the lack of responsibility. It took months to even get that offered. Run to a different company!!! beware! read more

Of the 3 times I've moved in NYC, this was my first time actually hiring movers and I now understand why people pay for this service. In the same way I'm willing to pay the premium for a rideshare to the airport over taking public transit, I'm now a firm believer in paying the premium for movers rather than doing it myself because it just saves so much time, energy, and stress. Moving is hard enough as is, but having Roadway help me was such a game changer and I'm so glad I chose to use them. read more

Big Shout out to Roadway for helping my family move into our forever home. Everything was wrapped professionally and handled with care We were so worried about bringing furniture into our new home and they also placed down rugs and wall/corner protection Not one scratch! We could not be any happier I am forever grateful for the hard work and care Vladimir and his team put into our move read more

Roadway Moving - Movers Near Me - New York, New York

I don't usually write reviews, but this experience absolutely deserves one. I used Roadway Moving for my move, and from start to finish it was seamless. Before they even arrived, I got a tracking link to follow their location just like Uber, which immediately made me feel at ease. Crisanto and his crew showed up right on time and were incredible. They worked quickly but carefully, wrapping all of my furniture and somehow managing three giant mirrors without a single issue. Not one complaint and not one moment of stress. What really stood out was how above and beyond they went. They helped me figure out which part of my couch would actually fit in my space, laid out my rugs, and organized everything so I could still move around my studio comfortably. Also shoutout to one of the crew members who was on his first day. You truly could not tell. The whole team was professional, efficient, and just genuinely great to work with. This was hands down the easiest move I've ever had. If you are debating which moving company to use, this is your sign. Go with them. read more

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had an outstanding experience with this team - moving from Southern CA to NYC included a bunch of logistics and timing - and Ken and Jon and their teams on both ends (and the road between) did a terrific job! The cost was reasonable and fairly negotiated and not nickel and dimed. The communication was great! Highly recommend. read more

I would not recommend Roadway Moving if you are doing a cross country move like myself. I was ok with the upfront 10% deposit and then 50% more payment when they pick up your items because they were recommended by my apartment complex. Also, they only provide liability coverage for items. You have to get outside insurance for full coverage and when I checked it was 1k more unlike the other companies that I was speaking to that either included it for free or added an addition $200 for full coverage insurance. The movers who picked up our items arrived early to set up and they were fast and packed things up great. They came with extra boxes and will pack a few items at no additional cost, which is great. I did not use this service. I already took apart the beds and wrapped everything that was fabric so it wouldn't get that moving smell that sometimes happen on cross country moves. They still put extra padding over those items as well. After they picked up our items it took them 4 weeks to deliver to our destination. They delievered a day before our delivery window ended. I reached out to the coordinator Christina W. by text a few times, but would not get a response until I reached out to the person who booked my move William B. William B was great. When I reached out to him he contacted me immediately and was always prompt. When I reached out to him when it was the 3rd week and my furniture still hadn't arrived, but I spoke to Christine W. and she stated that they had to wait for a driver to pick up the furniture. Unbeknownst to me my furniture sat in storage for over 2 weeks. This would have been important information for me because I would have gone with another company. With a 6 year old being without her furniture and her items for 4 weeks was a very long time. William B apologized and said he spoke to the coordinator, Christine W. and she would escalate it to the Customer Service team to see if they can do anything for me in regards to compensation. He offered this, I did not mention any form of escalation or compensation. I never heard anything from Christine W. or Customer Service. Once everything was delivered, the delivery guys also put together the beds that I took apart and did not plan on them putting together. I thanked them so much. Unfortunately, after they left I found a hole and scratches on my Restoration Hardware wood table. They damaged my table without telling me. It looks like it happend when they were unwrapping it with their knife because the hole had gauge like it was made from a knife and were the crisscrossing of scratch marks on the table in many places. I put in a claim, which I wasn't expecting much due to liability insurance. I was told by Rebecca that Roadway would take care of me and I would be very happy. They offered me $220, which included their $100 goodwill adjustment. With this offer they wanted me to sign an NDA. I countered and they came up a bit, but still wanted me to sign an NDA. I was not willing to give up my ability to write a review. I was then transferred to the Claims Manager Esigjena. She ended up offering me $750 to sign and I again said I did not want to sign with an NDA. They made a last attempt by calling me and asking me to call them back, but I informed them ealier that I wanted all communication in writing. So, unfortunately, I can not recommend roadway for a cross country move. read more

I cannot say enough great things about Edgar Jimenez and his colleague Ramon from Roadway Moving! They provided an absolutely outstanding pickup experience from start to finish. They were incredibly professional, careful, efficient, and clearly took a lot of pride in their work. What really stood out to me was the attention to detail when packing and protecting our belongings. They went above and beyond to make sure everything was packed extremely well, with all the corners properly covered and protected. They handled some of our largest and most important furniture--including our king-size bed, mattress, refrigerator, dresser, and other furniture--with an incredible amount of care. Nothing felt rushed or careless. They took the time to make sure everything was properly wrapped, protected, and secured before loading it. Edgar and Ramon were genuinely exceptional. Moving can be stressful, but having a team that you can completely trust with your belongings makes such a huge difference. Their professionalism, care, and attention to detail gave us tremendous peace of mind. I would 100% recommend Edgar, Ramon, and Roadway Moving to anyone looking for a moving company. If you have the opportunity to have Edgar and Ramon handle your move, you're in great hands! Huge thank you to Edgar and Ramon for taking such great care of our belongings and making the pickup process so smooth. Five stars without hesitation! read more

Jewelry went missing during my move. Their claims offered under 10% of its value. Advise against using.

Very easy experience with Roadway, they packed everything for me, moved it all safely, and charged an affordable rate!

I was enormously pleased with the service provided by RoadwayMoving today! All of the men on the job were hardworking and highly responsive to our needs. They were prompt, professional and very careful with all of our possessions. We really could not have been happier! read more

I used Roadway Moving for my move from New York to LA. Moving in itself is so stressful, and the entire team was so helpful! Anytime I had a question, they were so quick to answer! The team came bright and early, disassembled my bed, wrapped my furniture items with so much care and now I am just waiting on my delivery. I will definitely use them again when moving in the future !! read more

I hired Roadway for my move from one 3rd floor walk up in nyc to another 3rd floor walk up. I could never have done it myself. They did such an incredible job, were so fast and yet so careful with all of my belongings. I can not thank them enough for making this such an easy process. read more

Great experience. Everyone was friendly and helpful from the start of the project in New York to delivery in California! They were incredibly organized. 10/10 would hire again read more

Easy to work with, incredibly responsive, and very careful with my stuff. They made a stressful time a lot easier. I had reached out to a few different moving companies, and this was the only one where I felt like I was working with real human beings who were trustworthy and dedicated to making this as easy as possible. read more

Well, at this time last year, I wasn't doing so well and I was going to lose all my things so my friend took a lot of stuff in and I had to move it out of my friends property and these guys moved it so very fast they took care of my things They were thoughtful. I highly recommend I'm on Social Security and they worked with me. read more

Very disappointing. Wanted to tweak the bid and add packing and change dates and the sales guy was not interested. Went with another company. read more

They kept their word with pricing and due dates, they communicate clearly what needs to be done and held up to my expectations. We had a long distance moving from NY to Florida. The only thing we had a bit of a problem with was that, after they loaded my furniture and everything else, they didn't drive directly to Florida. They gave us a 3 week window to deliver the stuff to our new home. Our drive took 3 days, so we had to sleep at a hotel for the first 2 days then bought an inflatable mattress and sleepy at the house until the delivery date, which was a few days later. They told us about this delivery window way before, so we packed up a few change of clothes and minimal things to take in our car. That was just an inconvenience that we knew ahead of time, everything else went smooth. read more

It took me over a month to choose a moving company to haul my entire life from California to North Carolina. I am SO happy I chose Roadway. From day 1 Jorge walked me through the process and answered all of my many questions. Unlike other companies I spoke with, Roadway was able to actually lower my cost when I chose not to take certain furniture pieces with me on my move. Other companies would've had me locked into a price. The crew who loaded me up showed up on time and were so super friendly. My husband had to leave a month before me and our kids so I was alone in packing and handling the entire move. I wasn't done packing yet when they arrived but the crew was so helpful and went above and beyond and even helped me pack a few things that were left undone when they arrived. They handled everything with such care and the way they wrapped and packed my furniture was incredible. On the receiving end, I had the please of having Alex D and his crew deliver my belongings and even though it was in the high 90s and humid as heck, they never stopped working. They also handled all of my things with great care and attention to detail. They were on time and kept me updated on delivery for two days prior. They were incredibly kind and funny. In all, my things were picked up on August 4th by the local pickup team, loaded onto a bigger tractor trailer and left the Roadway warehouse on August 11th and was delivered to me August 18th. It was 2 weeks in total which is still much less time than I was quoted by other companies. I think it's important to note that my mother also made this move and went with a different large, LA based company who charged her over $1,000 on the day of pickup for "expedited shipping" which "guarantees" delivery within a 3 day window (August 5-8) even though they had told her prior to her signing contract that they would be able to deliver in that timeframe and no added cost was mentioned. Her items didn't even leave their warehouse until August 4th and weren't delivered until August 15th. Much of her furniture and boxes were destroyed. It almost made me feel guilty that my move and experience with Roadway was so flawless. **added to note I was a "Packed By Owner" customer. I packed my own boxes. Everything showed up still in good condition. I'm not done unpacking boxes, however my furniture showed up in perfect condition and I am SO GRATEFUL. Thank you, Roadway Team, for making the most hectic and stressful move so much easier for me. read more

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Excellent customer service. I absolutely would consider moving with them again. Thank you!

Edo and team were fabulous, efficient, and courteous. Would recommend them for any move!

We recently used Roadway Movers for a move from one apt in NYC to another. We had used them twice before to our satisfaction, but that was over 10 years ago. I was hoping nothing had changed, and it hadn't. Once again, it was a stress free experience. The communication before, during, and after the move was phenomenal. The price was exactly what we discussed; no bait and switch nor hidden fees. The movers themselves were really nice guys. They worked efficiently and were very communicative with me while unloading and assembling in the new place. I had moved a couple of times before with other companies, all bad experiences. I'll never use anyone else other than this company . read more

Excellent moving experience. Crew was friendly, cooperative and careful in wrapping all furniture. Would use again.

Seriously terrific: clean, careful and very fast. Excellent movers. NY to CT seamless and on time.

I went with Roadway after choosing between them and CA-NY Express for an NYC-area to LA move. While my boxes arrived intact, most of my larger items suffered damage. My TV, for example, arrived with a large dent in the bottom near the speaker area, although thankfully it still works. The other larger items suffered nicks and dings of various sizes. I've moved these items myself for 4-7 years and never experienced damage. The moving team packing up my items was great, but at drop off, the team scuffed and nicked a number of my walls and doors. All in all, if you're just moving boxes, maybe Roadway would work, but for long haul moves, I wouldn't recommend them for furniture. read more

I'm not sure where to start with this review as this service is just so phenomenal that I just don't know where to begin. The whole process moving and packing from one apartment to another took around 3 hours, which if you have moved before, is insanely fast. We didn't have to lift a finger to do anything. For my first time using a moving company I thought I would have to pack a little beforehand, so all the movers had to do was bring it from one location to another - nope. They did everything. I'll explain more below ---------About the movers-------- These are such hardworking, nice and honest people. One of the movers first came up to survey our apartment to see how much stuff we had, which rooms were which so they can organize accordingly. Once that was done, they got to work. They had a team of 5-7 movers, and you can tell they were all proficient at the job. Emilio was our point person, and he was a great guy to work with. He was enthusiastic and made moving a fun and casual experience. We are usually nervous about moving day, but Emilio made sure that everything was handled. ---------About the service-------- They started with the living room and brought all of the material needed to safely protect all items. TVs, monitors, couch, and tables all had edge protection. Glasses, silverware, mugs all were individually wrapped with tons of paper. There was no way they would be breaking. They are very good at handling fragile items. Even with the heavy items they can move them with ease. They neatly boxed up everything in each nook and cranny of our apartment into their corresponding boxes and labeled them accordingly. They will ask whether you want to keep an item or not. They don't just toss stuff away so don't worry. Once all the items are protected and pack they will drive over to the new location and place boxes accordingly. They will reassemble items that they had previously dissembled and will unbox fragile items. We had a great experience with this moving company. Definitely an A++ rating, will be using this service for our future moves! read more

Roadway Moving - Movers Near Me - New York, New York

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Movers who handle your belongings with the utmost care, as if they were their own!! 2025 is my year! Year of the Snake, baby! I decided to do a major renovation of my NYC apartment, including new furnishings. My old furniture was still in good condition, so I decided to gift it to family members. Of course, I couldn't move the furnishings on my own, so I called my favorite moving company, Roadway, for help. I already hired them couple ago. I was pleasantly surprised that they were able to accommodate my busy schedule, and I was really happy with the smooth and professional service they provided. If you need a moving service, these are your guys! really no stress no pain ! super fast and very easy! thank you so much read more

Alrighty , I have to tell you first that I consider myself somewhat of a moving expert. Over the last 30 years, we have had more than 12 corporate moves all over the country and dozens more local ones in multiple states and cities. So of course when my adult daughter was moving from place to place in New York City I felt I had to be there to " assist"! Well, there was absolutely no need . Miguel and Robert could not have been nicer and they whirled through everything all the while taking care of her things as if the came from the MET! Trust me, this young lady of mine thinks her memory box is just as valuable! Lol, they did a great job! I hate to say it , but we have had moves that cost more than a brand new vehicle. Roadway Moving was equally ( if not more so) competent and I cannot recommend them highly enough. Not a thing was broken which is almost unheard of and they were neat and tidy. Professionalism at its best. But the real test of how good a mover is? Remember I said I was an expert? How well the bed was put together! Everyone slept like a baby. Don't hesitate. The city is hectic enough. Let Robert and Miguel worry about your move. read more

Roadway Moving - Here they are! - Movers Near Me - New York, New York

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I can't say enough good things about my move with Roadway! They showed up early, worked efficiently, and handled my things with so much care. The team was not only fast but thoughtful-- a difficult balance to strike! Moving is usually exhausting, but this time I actually felt calm and taken care of. Would absolutely use them again - 11/10! read more

Used them for the first time. Beware of the pricing with this moving company. I had to double-check everything because the numbers didn't quite add up. The movers themselves were polite for the most part, but not very professional and carried a bit of arrogance. Definitely be careful and make sure you go over all costs before committing and even when making the final payment. read more

Roadway might have made me never want to move again!!! They were very unprofessional the morning of my unpacking 2 men arrived at 9 am it was downhill after that we had booked 4 people to do the job 2 arrived the foreman argued with me and told me it was a 2 man crew he finally called the company and another guy came, this was an unpack the team wasn't knowledgeable about unpacking fine china and glassware etc so me and my 2 girlfriends did the unpacking they moved boxes!!! They were very good at stealing though excellent actually the protocol of the company is all boxes are to be made flat after unpacking them and packing materials go in a clear plastic bag. That didn't happen as they swore they did that cameras don't lie you see 1 guy on camera taking out weighty boxes packed when questioned I was told they ran out of plastic bags it's a moving company it's like going to the supermarket and they ran out of food!!! The office was sooo rude and not helpful when I requested a call from either the owner or the COO I was laughed at because they were guilty... needless to say neither returned multiple calls. The police came and it's now in their fine hands... this was heartbreaking because some of the items were my mothers fine silverware from George Jensen from the 1950's and very hard to replace and my wedding silver from Tiffany!!! I would say run the other way these people have no understanding of customer service or care... besides they sent a crew that was the wrong people for the job. The owner should be ashamed of himself for not caring or following through. Run guys run there are plenty of great moving companies that will make your life easier. Raz Sapir shame on you and your Roadway team!!! read more

I have used Roadway 3 times now and each time gets better than the last. Roadway prioritizes communication and efficiency which makes moving sooooo much easier. I truly cannot recommend them enough. I've moved cross country with them, and this most recent move was local. I couldn't believe how quickly they got it done. They showed up at my apartment promptly at 9:30am and were completely finished moving into my new apartment by 1pm. It was AMAZING. If you're on the fence and don't know which moving company to use, PLEASE take my word for it. You're not going to find a better operation than Roadway. read more

First time using this Company ( ROADWAY ) and I am glad I choose them.... Where do I start... last week I hired Roadway last minute and they responded right away to accommodate and coordinate my move. I was very stressed out because I needed to empty a 3 bedroom condo that was full of furniture, clothes and personal items with only a few days. They were professional, fast, and personable. I would hire them again with my eyes CLOSED. I had an issue with my new house were I couldn't get an approval letter from the association and Joe (Joseph) was so understanding and attentive to helping me figure out a solution. After a few minutes he offered to store all my items till I was ready to have the guys get sent back to deliver my items. UNREAL !!!!! So so grateful for this company. This company is extremely professional. Well trained people, they went beyond their way to do everything that was needed. And the people in the office were so attentive and responsive. I would surely recommend them. EVERYONE WAS Excellent! From joseph at the office to chris & Joshua , the "movers", to Shawnise my coordinator everything was impeccable. The customer service, attention to detail, the care and love packing and delivering, but above all the hard work everyone put in to make a smooth move. Don't look for another moving company, go roadway Movers & Storage. They don't deserve 5 Stars, they deserve 1,000,000 Thank you!!! read more

Roadway Moving - Movers Near Me - New York, New York

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The team picked up my belongings on the day I selected and were prompt and efficient. They disassembled some of my more complex furniture systematically, wrapping and boxing even the weirdest shaped pieces for safety. I never moved with a company who also label every piece with a personalized sticker. I was provided an accurate itemized inventory to approve of before they left. Communication was solid as well. Once my items were en route (moved from Maryland to California) they sent me several messages with one letting me know the eta. Delivery was also seamless! My family and I were very impressed. Will use again! read more

Roadway Moving - Delivery day! - Movers Near Me - New York, New York

So so good! They moved me in and out super seamlessly and had everything wrapped up and done within 2 hours (probably less). They were also very nice and gentle with my stuff, had no issues with any breakage etc. Everything was clean and organized properly. The one thing to mention is that they don't see things up like drilling into the wall, etc., but they did assemble my couch and bed which was quick and made my move hassle-free. Overall, I couldn't recommend them enough! read more

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We moved our family of six from Virginia to Minnesota with Roadway Moving Company, and they made the process smooth and stress-free. The crew arrived on time, packed our belongings carefully and efficiently, and handled everything with professionalism. Their friendly, attentive approach eased the emotional stress of moving after a decade in one place. We highly recommend Roadway for their professionalism and care, making our relocation seamless and positive. read more

The kindest and most experienced movers in NYC! Yesterday I moved from East Village to Brooklyn and we did it with ease! They arrived early, wore masks, and even helped us close up some wardrobe boxes! I was amazed at how fast ( less than 1 hour) the movers brought down our boxes from a 2 floor walk up and broke down our furniture- we didn't lift a finger! Then we met them in our new apartment and our movers (shoutout Jesus!) assembled our furniture so quickly! It was all around a contactless and hands off move. My favorite parts of the service is that they provide the packing materials like boxes & tape, and follow up after your move to make sure you had the best experience! Thank you Roadway for the easiest move and I highly recommend for anyone's local/long distance move! read more

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After connecting the Owner/CEO, my delivery was scheduled within 24 hours. Ross is an ideal small business owner. He actually cares about his customers and wants to make sure satisfaction is guaranteed. He listened to me and offered a solution to my delivery issue. I also spoke with Shakira in customer service to confirm price and move time frame and she was incredibly professional and understanding. Within 24 hours, a talented move team arrived to my apartment (early!! YAY!!) and they were ready to delivery my household goods. Milan and Milan were super easy to work with and I just let them do their thing. They were very respectful of parking at my apartment complex along with the door and elevator rules. I am extremely overjoyed that the quality of the pick up is continuing with the drop off. The move teams are consistent with why Roadway Moving is rated so high. Customers are number 1. They respect your belongings and your property. They take such care in packing, unloading, and reassembling furniture. Roadway made good on the delivery snag and I am beyond grateful for it. read more

In a crazy turn of events, I needed to move from my one bedroom Apt on the east side to my new apt on the west side in 24 hours (vs later in the week which I had planned) Roadway to the rescue!! I originally was going to go with imperial movers because I had used them last year for my move. But then I remembered how mean the movers were and how they literally drove away in their truck to my new apt with 95% of my things because they didn't bother to check if there was anything left in my old apartment Chile...anyways OSVALDO MARTINEZ and his incredible team made what should be a stress move, into a fun and care free day! They came and helped me back up other boxes, moved so quickly, were soooo kind and I will tell all my friends about him. Best move day ever!! Request Osvaldo Martinez and his team for your move! It will change your life! read more

Roadway Moving - Happy moving day :) - Movers Near Me - New York, New York

We moved yesterday from one apartment to another down the hall. Granted, the move was only a few feet, but we have very heavy and mostly old wooden furniture and fragile china. Oswaldo Martinez's team did the work. They were reassuring and assured us if we needed to rearrange furniture, they would happily do it for us until we were happy. Although we didn't request unpacking, they did it anyway. It was very kind of them to unpack all of the china and help us get settled. They put our things in our closets instead of leaving them in the middle of the floor. We ended up rearranging them, but it was definitely a help. They are definitely worth the price. The team was respectful of our new home and put booties on their wet sneakers. i didn't even have to ask. This is the third move that they have done for us. I highly recommend them! read more