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I wanted something refreshing to drink after my lunch. R&B tea was very close to the food court. The young lady at the counter was friendly and directed me to use the kiosk if I was using a credit card. They do take cash at the front counter where they will take your order. The small Tea stand was nice and clean and even had a place to sit. I studied the menu and made my selection at the kiosk. I decided to go with the Hawaiian Fruit green tea. It was $7.05 and it only came in a large size. I selected no sweetness and 50% ice. My drink was ready in less than five minutes. Super quick. And it was huge. It came with slices of orang, lemon and lime and chunks of watermelon. As I walked away I took a sip and it was way too sweet. I was shocked because I asked for zero sweetness. I immediately returned to the counter and let her know that it was too sweet for me. She apologized and was very friendly about it. She remade it and it was much better. I really appreciate that she remade with no problem. Overall the tea was just okay. Not the best I've had but it was refreshing. Too bad they don't offer a smaller size. The location is convenient because it's right between the food court and some of the stores in the middle of the walkway.
Usually when I go to a mall, I get something to eat, but I'm not hungry at the moment. So I decided to get something drink and this place happens to be the one I selected. Looking through the menu, they do have plentiful of options. I wanted to try Hazelnut Milk Tea because I wanted that same flavor from another place, but unfortunately, they don't have that now. I asked for 50% sweetness, and it actually tastes like 100% of it. At least it wasn't too sweet though, but still it didn't meet my expectations. At the same time, it's not really a bad place to come here. Also, the drink became empty really fast because there seems to be too much ice, but I never specified how much ice I want to have. Usually boba places require you to ask about sweetness and ice, but from the kiosk, they're considered optional. If I had to guess, they apply 100% to sweetness and ice by default. When ordering, you can't do it in person since there's a sign that asks us to place an order from a kiosk. I don't recommend coming to this place if you really care about how much sweetness and ice they added. Just make sure that the rest of the ingredients (e.g. boba) is there.
I always walk past this place whenever I am at the mall. You order at the kiosk on the side. I ordered their taro milk tea and brown sugar boba. The drinks were made fairly quick. But the workers here look like they hate their jobs. The worker was very nice to this lady next to me and when he handed me my drinks his smile quickly disappeared and walked away after setting the drinks down. The boba itself was okay. Save your money. There are other boba shops inside the mall.
Ordered a drink on an empty Monday around 1:45pm on the kiosk. A girl was at the front on her phone but had a sign saying to order on the iPad. I ordered and she didn't realized I had ordered until like 3 minutes later then started my drink. She then left the drink and walked away back to her phone with not a single word or acknowledgement the entire time. If that was the case, I wouldn't have tipped nor paid $8 for a mediocre drink when there's plenty of other boba and tea shops. I don't recommend.
The Tea was Refreshing! This was an un-expected tasteful treat! The line for kiosk is long ( High foot traffic when I was here ) but you can always order at the front. Best Brown Sugar Boba Milk Tea I have had in a while! The Matcha Storm was an interesting try and was thick like a milk shake! Overall very great, would come again if ever at the Valley Fair Mall. The Menu consists of: Puffle Waffles, Milk Tea, Tea, Stormy, Pure Milk, Yakult, Fresh Fruit Tea, and Cheese Cream!
This was my first time ordering and tasting R&B Tea. I'm not here in the South Bay that often so this is conveniently located right next to the food court. So the stand is at such a great location with a lot of lighting and great foot traffic. R&B Tea is right in the center part of the walkway on the 2nd floor and you really can't miss it!! Perfect eye view and right next to dessert stands as well for pastries to go with their delicious drinks here at R&B Tea. It's super easy to order since they provide 2 kiosk machines to order yourself or you can order at the counter with one of the staff members. The staff is super friendly. They also answered a few questions for me because they were able to confirm doing the least amount allowed for the Yakult drinks as 50% sweetness level. They have plenty of choices such as Yakult drinks, matcha drinks, all type of teas and fruit drinks with other toppings such as bobas, jellied lychee/fruits, Chia seeds, popping bobas and more. I ordered the Honeydew Milk Tea 25% sweet less ice and wow .. super delicious. I can't wait to go grab me another one when I'm back in this area.
I bought a crème brûlée milk tea after my shift and this is the nastiest drink i ever had in my life. tasted like MILK AND WATERRRRR totally unacceptable, but my boyfriend's drink was pretty good. does this look like crème brûlée to you guys?
Today I decided I wanted a boba tea. I usually get a good drink from this spot. However today it was pretty busy, understandable, right? However they paused the entire operation to give this girl a refund. I understand if one worker stops making drinks for this, but all of them? No drinks were being given out for at least 15 minutes. When I finally got my drink, it was ass. No ice, when I asked for ice, no sweetness to it, I got 100% sweet. Very upsetting and ruined my immersion.
I decided to try this place out as I've always walk by it. I ordered the strawberry horchata and dragon mango green tea. The dragon mango green tea was very good. I would definitely order that drink again. I never had strawberry horchata before, but I'd definitely say it's pretty unique, tasted like a strawberry churro and was very sweet. The only downside is that the boba was not fresh at all. It was pretty hard as soon as I sipped my drink, which kinda ruins the whole experience. Service was really quick and efficient. As soon as I order on the kiosk, drinks were made less than 5 min, which is awesome.
Haven't seen a brown rice-based milk tea before so had to try it. Not sure I'd get it again, but it definitely had a unique flavor and was worth trying. Ordering was simple using the kiosks and the wait time was reasonable.
The drinks were great here, service was there but the staff don't need to interact with anyone. A tad unfortunate even with the self ordering at the pick up side you'd think a thank you for coming see you next time would be in order. It wasn't. It's in the mall, it didn't appear busy.
5 months ago
This has become the most-visited boba spot in valley fair for us, because most of other tea shops there are worse. While drinks are fine, they need to commit to customizing ice/sugar level at request. I got a drink with 75% of ice despite my request of "less ice." What's up with that? As a popular hub in food court, it attracts a great deal of foot traffic, in addition to people sitting at tables nearby. As a result, it's easy to observe workers displaying inharmonious dynamic through subtle expressions. I don't think they like their jobs very much therefore they are very slow! read more
I wanted something refreshing to drink after my lunch. R&B tea was very close to the food court. The young lady at the counter was friendly and directed me to use the kiosk if I was using a credit card. They do take cash at the front counter where they will take your order. The small Tea stand was nice and clean and even had a place to sit. I studied the menu and made my selection at the kiosk. I decided to go with the Hawaiian Fruit green tea. It was $7.05 and it only came in a large size. I selected no sweetness and 50% ice. My drink was ready in less than five minutes. Super quick. And it was huge. It came with slices of orang, lemon and lime and chunks of watermelon. As I walked away I took a sip and it was way too sweet. I was shocked because I asked for zero sweetness. I immediately returned to the counter and let her know that it was too sweet for me. She apologized and was very friendly about it. She remade it and it was much better. I really appreciate that she remade with no problem. Overall the tea was just okay. Not the best I've had but it was refreshing. Too bad they don't offer a smaller size. The location is convenient because it's right between the food court and some of the stores in the middle of the walkway. read more
13 days ago
Usually when I go to a mall, I get something to eat, but I'm not hungry at the moment. So I decided to get something drink and this place happens to be the one I selected. Looking through the menu, they do have plentiful of options. I wanted to try Hazelnut Milk Tea because I wanted that same flavor from another place, but unfortunately, they don't have that now. I asked for 50% sweetness, and it actually tastes like 100% of it. At least it wasn't too sweet though, but still it didn't meet my expectations. At the same time, it's not really a bad place to come here. Also, the drink became empty really fast because there seems to be too much ice, but I never specified how much ice I want to have. Usually boba places require you to ask about sweetness and ice, but from the kiosk, they're considered optional. If I had to guess, they apply 100% to sweetness and ice by default. When ordering, you can't do it in person since there's a sign that asks us to place an order from a kiosk. I don't recommend coming to this place if you really care about how much sweetness and ice they added. Just make sure that the rest of the ingredients (e.g. boba) is there. read more
I always walk past this place whenever I am at the mall. You order at the kiosk on the side. I ordered their taro milk tea and brown sugar boba. The drinks were made fairly quick. But the workers here look like they hate their jobs. The worker was very nice to this lady next to me and when he handed me my drinks his smile quickly disappeared and walked away after setting the drinks down. The boba itself was okay. Save your money. There are other boba shops inside the mall. read more
Ordered a drink on an empty Monday around 1:45pm on the kiosk. A girl was at the front on her phone but had a sign saying to order on the iPad. I ordered and she didn't realized I had ordered until like 3 minutes later then started my drink. She then left the drink and walked away back to her phone with not a single word or acknowledgement the entire time. If that was the case, I wouldn't have tipped nor paid $8 for a mediocre drink when there's plenty of other boba and tea shops. I don't recommend. read more
9 months ago
9 months ago
The Tea was Refreshing! This was an un-expected tasteful treat! The line for kiosk is long ( High foot traffic when I was here ) but you can always order at the front. Best Brown Sugar Boba Milk Tea I have had in a while! The Matcha Storm was an interesting try and was thick like a milk shake! Overall very great, would come again if ever at the Valley Fair Mall. The Menu consists of: Puffle Waffles, Milk Tea, Tea, Stormy, Pure Milk, Yakult, Fresh Fruit Tea, and Cheese Cream! read more
1 year ago
This was my first time ordering and tasting R&B Tea. I'm not here in the South Bay that often so this is conveniently located right next to the food court. So the stand is at such a great location with a lot of lighting and great foot traffic. R&B Tea is right in the center part of the walkway on the 2nd floor and you really can't miss it!! Perfect eye view and right next to dessert stands as well for pastries to go with their delicious drinks here at R&B Tea. It's super easy to order since they provide 2 kiosk machines to order yourself or you can order at the counter with one of the staff members. The staff is super friendly. They also answered a few questions for me because they were able to confirm doing the least amount allowed for the Yakult drinks as 50% sweetness level. They have plenty of choices such as Yakult drinks, matcha drinks, all type of teas and fruit drinks with other toppings such as bobas, jellied lychee/fruits, Chia seeds, popping bobas and more. I ordered the Honeydew Milk Tea 25% sweet less ice and wow .. super delicious. I can't wait to go grab me another one when I'm back in this area. read more
6 months ago
I bought a crème brûlée milk tea after my shift and this is the nastiest drink i ever had in my life. tasted like MILK AND WATERRRRR totally unacceptable, but my boyfriend's drink was pretty good. does this look like crème brûlée to you guys? read more
Business owner information
David T.
Hi Anh, from the looks of the picture, it definitely looks like it…
3 months ago
We waited 10 minutes for straight milk and ice with the TINEST amount of brown sugar, and at most 10 boba pearls. This was extremely disappointing and I won't be coming back here again. Drink lacks flavor. read more
4 months ago
Today I decided I wanted a boba tea. I usually get a good drink from this spot. However today it was pretty busy, understandable, right? However they paused the entire operation to give this girl a refund. I understand if one worker stops making drinks for this, but all of them? No drinks were being given out for at least 15 minutes. When I finally got my drink, it was ass. No ice, when I asked for ice, no sweetness to it, I got 100% sweet. Very upsetting and ruined my immersion. read more
5 months ago
I got a lot of attitude from the worker when i asked to have my drink remade because it was made extremely sweet to the point where I couldnt drink it. read more
11 months ago
2 years ago
I decided to try this place out as I've always walk by it. I ordered the strawberry horchata and dragon mango green tea. The dragon mango green tea was very good. I would definitely order that drink again. I never had strawberry horchata before, but I'd definitely say it's pretty unique, tasted like a strawberry churro and was very sweet. The only downside is that the boba was not fresh at all. It was pretty hard as soon as I sipped my drink, which kinda ruins the whole experience. Service was really quick and efficient. As soon as I order on the kiosk, drinks were made less than 5 min, which is awesome. read more
Haven't seen a brown rice-based milk tea before so had to try it. Not sure I'd get it again, but it definitely had a unique flavor and was worth trying. Ordering was simple using the kiosks and the wait time was reasonable. read more
1 year ago
The drinks were great here, service was there but the staff don't need to interact with anyone. A tad unfortunate even with the self ordering at the pick up side you'd think a thank you for coming see you next time would be in order. It wasn't. It's in the mall, it didn't appear busy. read more
4 months ago
4 months ago
Better than I expected. Even though this boba place was only rated 3/5 stars, I try it out because I was curious. I ordered the Mango Green tea with no toppings- 70% sugar with less ice. The flavor was really good, I have tried this same drink from other places and it can sometimes be bitter or watered down. The staff were nice and efficient. Definitely will come back to try other drinks. read more
Business owner information
David T.
Thank you so much for giving us a try and sharing your experience!…
As a self-proclaimed milk tea/boba connoisseur, I did not have high expectations for this place based on what I've heard. I was really just craving a milk tea while at the mall and wanted to try something that I hadn't tried before. I was actually pretty happy/impressed with my house (brown sugar) milk tea! This drink had a good amount of sweetness at 70% - I would not get any more than that. The tea flavor is not strong, so that was a downside. But the overall flavor was still tasty and definitely satisfied the craving. The biggest downside is that the brown sugar boba was not flavored/sweet at all and they stuck together, making it hard to suck up the straw. I did appreciate the chewiness of the boba, though! This is located on the 2nd floor of the mall right next to the dining terrace/food court. You order on the kiosks, so card payments only. read more
1 year ago
I ordered a Dragon Fruit Stormy earlier while walking in the mall and it did not look anything like the photo. I'm a bit disappointed with the amount of money i paid for a drink that didn't even taste well. I also ordered brown sugar boba in my drink and it was completely frozen and looked gross. There wasn't even any cream cheese frosting. It also was completely frozen and tasted watery. Do not recommend and service is slow . read more
2 years ago
Business owner information
David T.
Thank you so much for the 5-star rating! We’re thrilled to hear that…
Got boba on national boba day! A close friend and I were walking around valley fair and were craving boba to commemorate the day. We decided to go with R&B since it was nearest the food court. It's an automated process where you order through a kiosk, wait for a text on your phone, then pick up at the counter. I got their mango green tea with aloe Vera as my safe choice whenever I try a new boba shop. Great, sweet, and refreshing! No complaints, just good boba read more
2 years ago
Quick and casual spot to grab boba in Valley Fair mall! They have self ordering kiosks and drinks come out reasonably fast. My go to is the Thai Tea Stormy! Boba was also a good texture. read more
1 year ago
One of Good tea inside the mall that we choose to get today. Good as always. Order through the machine and order were prepared quickly. read more
Regular and Basic Tea Just kidding, R&B has some great choices! This is the one inside Valley Fair mall's food court. S/o Christian for his amazing, patient service! As for the tea: Taro w/ boba: Smooth, creamy and just the right taro flavor. Just good taro tbh and I'd come back for it. Horchata: I'm not sure why I wanted to try it, but I did try the horchata tea drink here but wouldn't recommend. My SO described it as "spiced water" LOL. Nothing against the employees, just not the best drink I've had. read more
Me and The Boys decided to go to Westfield Valleyfair. We decided to try this Boba spot called R&B. The service here is very fast and convenient. I got the Matcha strawberry mango with Boba, which was really good. Make sure you come check them out when you're in South Bay. read more
3 years ago
Ordered the fruit tea. It's fairly good, just have a bitter after taste. There were a couple slices of fruits in the drink. Probably why it needs to be in a larger cup. Did not have to wait long for our drinks to be made. The drink store is right next to the food court. read more
3 years ago
Business owner information
Dat T.
Thanks for the feedback Natalie. And no our staff are not hs kids,…
1 year ago
Meh, there are better bobas at Valley Fair. Boyfriend and I weren't impressed. It just wasn't favorable and the boba pearls were sus. read more
3 years ago
Located inside the Valley Fair Mall in San Jose. Best boba shop in this mall. There is also Sharetea and Caffe Central right by this R&B Tea. If u are looking for more authentic tea, this is the place to come. They have a self serve kiosk around the corner of the modern shop. Its a bit hidden cos I stood in front of the main cashier for a bit before realizing the line is around the corner. We ordered a big one. It was actually really good. It was a size for 2 people for sure. Highly recommend this place if u r looking for boba tea at this mall. read more
4 years ago
Nothing bad to say about this location! Its in a great location in the middle of Valleyfair Mall's food court. There was really not line because all the ordering is done on a kiosk! I find a lot of boba places are doing this and it does make the ordering process very convenient in my opinion. It was a warm day, and I was suuuper thirsty. Bf and I got the Peach Yakult and Strawberry Yakult both with the Aloe Vera as a toppings. Peach Yakult - Very refreshing! I think it's because my bf got 50% sweetness that it wasnt sweet enough for my liking (even though we usually get 50% even at other boba places). Maybe for this specific flavor/drink you should get more if you like sweeter flavor! He liked it though Strawberry Yakult - I LOVED IT! It was perfect for me! I also got 50% sweetness and it was great. If you like SWEETER though, go ahead and get more sweetness but I thought it was sweet enough especially with the Aloe Vera touch! Order came super fast and they text you when your order is ready! OVERALL: No complaints! Moreso a "get in and get out" experience for me because everything was so quick. We were on our way out, saw the boba place, ordered, and we were on our way! Very convenient and drinks were made pretty good :) read more
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More info about R&B Tea
2855 Stevens Creek Blvd
Ste 2456
Santa Clara, CA 95050
West San Jose
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https://www.rbteausa.com
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Ask the Community - R&B Tea
Does Brown Sugar Boba Milk Tea already come with boba?
Brown sugar boba milk does come with boba, but does not contain tea.
What type of milk do they use in their milk teas?
Non-dairy milk There are substitutions such as almond, oat, and soy milk
What are the difference in stormy vs cream series? There's no description of what makes a series category
Stormy is like a shake since it's iced and cream is with the creamy topping on the top
Anyone got a review on the quality of their Boba?
based on the time i got mine the boba quality is great! you could feel the warmth of the pearls through the cup and they were incredibly soft but still chewy.
Is this dairy free?
Hi Kevin, We do have dairy free options and alternatives such as almond milk and soy milk for our…
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