Matcha Cafe Maiko
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Ordered an iced strawberry matcha and it was good, just bummed that they're somewhat premade. When I was waiting for my drink I watched someone preparing a bunch of the strawberry bases in cups and then putting them in the fridge. So when I got mine, it was hard to mix because it had solidified at the bottom. No amount of mixing and stirring was able to combine it with the rest of my drink. Side note, slightly concerned that the cleaning supplies like spray and scrubbing bubbles are so close to the food prep stations. It doesn't seem smart to have chemicals right next to the uncovered boba. I also noticed one of the people touching a fan on the ground and then switch back to stacking waffle cones.
After dinner, we found ourselves on the hunt for something sweet. As we were walking by Cafe Maiko, the matcha-themed menu immediately caught our attention, as none of us can resist a good matcha treat. Originally, I was planning to order a matcha latte, but one person in our group was craving ice cream while another wanted tapioca. Thankfully, we found the perfect compromise: a matcha soft serve topped with tapioca that managed to satisfy everyone's cravings in a single order. I was pleasantly surprised by how bold the matcha flavor was. It had a rich, authentic matcha taste without feeling overly heavy or bitter, and the soft serve itself was smooth and refreshing. The tapioca was another pleasant surprise. Even sitting on top of the ice cream, the pearls remained wonderfully chewy rather than hardening, which is something I've experienced at other shops. Overall, it was a simple treat that really hit the spot. If you're a matcha lover looking for a refreshing dessert, Cafe Maiko is definitely worth a stop.
Saw they had a stall in the mall decided to try. The girl working the stall seemed annoyed I walked up even though i was the only one there. Another employee was talking to her on the side of the stall and I felt I interrupted their conversation by trying to order. Got a large double matcha latte with soy milk. I forgot to ask for it half sweet, although the other cafe Maikos I've been to automatically came half sweet. I will say the matcha was incredibly sweet and I could not enjoy this matcha. Plus the matcha had a lot of chunks in it, wasn't whisked well. I literally had to throw the drink away after a few sips. I really did not want to since it was almost $9 but I could not keep drinking it. So sad it went to waste.
Got Matcha Soft Serve with Boba (Boba Sundae). Will just get Soft Serve next time. The matcha tasted good however too much boba and a few pieces were too hard. Service was quick could be friendlier. Nice middle of mall store. Have been here before but have not been here in a long time. Will come again for the Matcha Soft Serve, definitely not the Boba Sundae. Few tables next to the store booth were clean. The mall maintained it well.
I was visiting the West Field with my brothers family. I usually go to another dessert place to eat something cool in a cone, but I walked by this place instead. I have had it once before in The City, so I was curious to try it again. There was quite a line, but it moved really fast. And the service was rather exceptional. Vanilla and Matcha Swirl: The flavors worked well with each other. The vanilla was subtle, but the matcha was very distinct. I enjoy the flavor of matcha, so I had no issue with it. However, I can see some people wanting it to be a bit more tame. Still, I enjoyed the cool treat and the cone was a perfect amount for me. Overall, I can see myself coming back here and probably trying their other stuff, such as the drinks.
We are a matcha heaven whenever I visit Matcha Maiko. This was one of the first places I tried that served authentic matcha soft serve and lattes. I love their rotating flavors and get stoked to try them. So far, I'm a big fan of the Hojicha, Earl Grey, Ube, and Thai Tea. I do wish they had a system where you order ahead of time because the line can get long and it is an inconvenience. What I love is how their matcha is strong and can tell they use high-quality matcha powder. I love the grassy, earthy aftertaste and their smooth and creamy texture. This alone suits my palate perfectly. Otherwise, cute little kiosk if you are craving matcha because I love this spot so matcha!
Super long line everytime I pass by. But I finally got to try it. I ordered the banana matcha and it is a great combo. The banana cream was creamy and the crumb on top is the perfect topping for this drink. I'd definitely have it again but not worth standing in line for.
Black sesame latte was really good. As expected, it's rich with a bold flavor but not too sweet. Wife is reporting the matcha tea to be a bit too sweet though. Staff is friendly, order was quick.
I ordered the banana matcha latte and I'd say it was decent. Definitely on the sweeter side with a milder and less earthy matcha flavor relative to other iterations of this drink I've had elsewhere. The banana cream tasted fresh and the cookie crumbles on top were a nice touch. Overall, I think I was a bit underwhelmed with the lattes that were nothing to particularly write home about, but I would love to try their desserts! The line can get pretty long and there is no order ahead online option, but they churn out the orders pretty quickly.
So glad I came for their banana matcha! It was delicious. I liked the crumble and fresh banana touch on top. They don't ask for alternative milk preferences so I'd say make sure to speak up if that's needed! The matcha has a great flavor which is hard to come by sometime so I'd come back. It's located in the mall so many people pick up and go (service is quick) and there are a few small tables and chairs you can sit down if you want to take your time and enjoy
Matcha cafe Maiko is an absolute must visit. This little gem inside the mall elevates what could have been just another dessert kiosk into a destination for matcha lovers and dessert aficionados alike. Ordered ube and matcha soft serve. The serve stood out for its rich, creamy, and balanced with signature subtle bitterness you want in matcha treat. Matcha when paired with vanilla was a brilliant gateway flavor if you are new to authentic matcha
I came to the mall on Black Friday and the line for matcha maiko was very long. But, I love black sesame and saw they had the flavor available that day. The overall atmosphere at the mall was very chaotic and crowded as one could imagine. I ordered the adzuki sundae with black sesame ice cream. The black sesame was lighter in flavor than I was expecting, but it tasted great with the red bean. Overall, I had a positive experience and will be back for more black sesame!
I'm rating this for my friend, because she always stops here every time we go. The lines get long, but the service and the speed is hella fast. They are hella efficient and actually keep the quality up. It's near the popmart store so it's kinda rough, but overall hella good.
22 days ago
While strolling through the mall I wanted to get something sweet. Our Eats Included: Adzuki Matcha (5/5) Upon the first bite, I can say this definitely packs a punch. I liked the strong bold matcha flavor and while I'm usually not a fan of red bean this one made me change my mind. I think both flavors combined well and highly recommend while grabbing a bite here while walking around the mall. read more
19 days ago
Got a matcha frappe for like $7 and it was good! Not icy, still creamy. The only thing I wished was more matcha and less sweet, but I don't think they let you customized because they didn't ask me. Went on a Friday at 1:00pm and line wasn't long and waited like 5 mins for it to be done. Wished I could add toppings, but again they didn't asked. read more
Ordered an iced strawberry matcha and it was good, just bummed that they're somewhat premade. When I was waiting for my drink I watched someone preparing a bunch of the strawberry bases in cups and then putting them in the fridge. So when I got mine, it was hard to mix because it had solidified at the bottom. No amount of mixing and stirring was able to combine it with the rest of my drink. Side note, slightly concerned that the cleaning supplies like spray and scrubbing bubbles are so close to the food prep stations. It doesn't seem smart to have chemicals right next to the uncovered boba. I also noticed one of the people touching a fan on the ground and then switch back to stacking waffle cones. read more
After dinner, we found ourselves on the hunt for something sweet. As we were walking by Cafe Maiko, the matcha-themed menu immediately caught our attention, as none of us can resist a good matcha treat. Originally, I was planning to order a matcha latte, but one person in our group was craving ice cream while another wanted tapioca. Thankfully, we found the perfect compromise: a matcha soft serve topped with tapioca that managed to satisfy everyone's cravings in a single order. I was pleasantly surprised by how bold the matcha flavor was. It had a rich, authentic matcha taste without feeling overly heavy or bitter, and the soft serve itself was smooth and refreshing. The tapioca was another pleasant surprise. Even sitting on top of the ice cream, the pearls remained wonderfully chewy rather than hardening, which is something I've experienced at other shops. Overall, it was a simple treat that really hit the spot. If you're a matcha lover looking for a refreshing dessert, Cafe Maiko is definitely worth a stop. read more
Saw they had a stall in the mall decided to try. The girl working the stall seemed annoyed I walked up even though i was the only one there. Another employee was talking to her on the side of the stall and I felt I interrupted their conversation by trying to order. Got a large double matcha latte with soy milk. I forgot to ask for it half sweet, although the other cafe Maikos I've been to automatically came half sweet. I will say the matcha was incredibly sweet and I could not enjoy this matcha. Plus the matcha had a lot of chunks in it, wasn't whisked well. I literally had to throw the drink away after a few sips. I really did not want to since it was almost $9 but I could not keep drinking it. So sad it went to waste. read more
3 months ago
Got Matcha Soft Serve with Boba (Boba Sundae). Will just get Soft Serve next time. The matcha tasted good however too much boba and a few pieces were too hard. Service was quick could be friendlier. Nice middle of mall store. Have been here before but have not been here in a long time. Will come again for the Matcha Soft Serve, definitely not the Boba Sundae. Few tables next to the store booth were clean. The mall maintained it well. read more
I was visiting the West Field with my brothers family. I usually go to another dessert place to eat something cool in a cone, but I walked by this place instead. I have had it once before in The City, so I was curious to try it again. There was quite a line, but it moved really fast. And the service was rather exceptional. Vanilla and Matcha Swirl: The flavors worked well with each other. The vanilla was subtle, but the matcha was very distinct. I enjoy the flavor of matcha, so I had no issue with it. However, I can see some people wanting it to be a bit more tame. Still, I enjoyed the cool treat and the cone was a perfect amount for me. Overall, I can see myself coming back here and probably trying their other stuff, such as the drinks. read more
We are a matcha heaven whenever I visit Matcha Maiko. This was one of the first places I tried that served authentic matcha soft serve and lattes. I love their rotating flavors and get stoked to try them. So far, I'm a big fan of the Hojicha, Earl Grey, Ube, and Thai Tea. I do wish they had a system where you order ahead of time because the line can get long and it is an inconvenience. What I love is how their matcha is strong and can tell they use high-quality matcha powder. I love the grassy, earthy aftertaste and their smooth and creamy texture. This alone suits my palate perfectly. Otherwise, cute little kiosk if you are craving matcha because I love this spot so matcha! read more
Super long line everytime I pass by. But I finally got to try it. I ordered the banana matcha and it is a great combo. The banana cream was creamy and the crumb on top is the perfect topping for this drink. I'd definitely have it again but not worth standing in line for. read more
3 months ago
I ordered the banana matcha latte and I'd say it was decent. Definitely on the sweeter side with a milder and less earthy matcha flavor relative to other iterations of this drink I've had elsewhere. The banana cream tasted fresh and the cookie crumbles on top were a nice touch. Overall, I think I was a bit underwhelmed with the lattes that were nothing to particularly write home about, but I would love to try their desserts! The line can get pretty long and there is no order ahead online option, but they churn out the orders pretty quickly. read more
So glad I came for their banana matcha! It was delicious. I liked the crumble and fresh banana touch on top. They don't ask for alternative milk preferences so I'd say make sure to speak up if that's needed! The matcha has a great flavor which is hard to come by sometime so I'd come back. It's located in the mall so many people pick up and go (service is quick) and there are a few small tables and chairs you can sit down if you want to take your time and enjoy read more
10 months ago
Matcha cafe Maiko is an absolute must visit. This little gem inside the mall elevates what could have been just another dessert kiosk into a destination for matcha lovers and dessert aficionados alike. Ordered ube and matcha soft serve. The serve stood out for its rich, creamy, and balanced with signature subtle bitterness you want in matcha treat. Matcha when paired with vanilla was a brilliant gateway flavor if you are new to authentic matcha read more
I came to the mall on Black Friday and the line for matcha maiko was very long. But, I love black sesame and saw they had the flavor available that day. The overall atmosphere at the mall was very chaotic and crowded as one could imagine. I ordered the adzuki sundae with black sesame ice cream. The black sesame was lighter in flavor than I was expecting, but it tasted great with the red bean. Overall, I had a positive experience and will be back for more black sesame! read more
I'm rating this for my friend, because she always stops here every time we go. The lines get long, but the service and the speed is hella fast. They are hella efficient and actually keep the quality up. It's near the popmart store so it's kinda rough, but overall hella good. read more
11 months ago
Came here to try out their parfait since we have been looking for ones similar to ones we had in Kyoto and hadn't had much luck in finding good ones. This one is definitely a journey since it's in the mall and the parking here is such a cluster having to navigate into the mall parking itself and then fighting people for parking spots. Once you get here, it took us some time to find it since it was showing as being on the first floor but it's located on the second floor near Nordstroms. It's a stand so no real seating around, which also makes it a challenge. They have a rope up to guide people where to stand and it went relatively quick, about 10 min wait for 8 people ahead of us and then another 5-10 mins for the food to come out. Ordered the strawberry sundae and the Maiko special parfait. The sundae was alright, a bit sweet for our tastes but fits more the American pallet well. It sorta reminds me of the McD sundaes. For the Maiko parfait, you get a choice of Vanilla, Matcha, Vanilla/Matcha swirl, black sesame, (forgot the name but it's a rice flavored ice cream), and then a mix of the two. It was too bad that you couldn't mix black sesame with matcha or some other combination but I get that is just how the machines are setup. The parfait has a lot of ingredients and gives some nice textures and while it was pretty good, it still doesn't live up to what we had in Japan but I guess it will have to do until we can make it back! read more
11 months ago
I tried the Vanilla Matcha Soft Serve at the Westfield Mall, and it was actually really good! It wasn't busy when I went which is probably because it was almost closing time, regardless the soft serve still tasted good! The matcha flavor was strong in a good way, and the ice cream was rich and creamy. They even added matcha powder on top, which was a nice touch. Overall, really solid ice cream for a soft serve! read more
This little matcha cafe has always piqued my interest, and I finally got to try it the other day. We were at Valley Fair on a stormy Monday, so there was zero line. I can definitely imagine it being busy on a weekend, but it was a nice chill afternoon. This review is only for the matcha latte as I have yet to try the soft serve. I went with a classic strawberry matcha latte in the large size. There were a few staff members working on various tasks around the kiosk, so my drink was out in no time. There was a lovely layer of fresh strawberry purée on the bottom, which I made sure to mix thoroughly before enjoying my drink. My matcha was well-balanced without being overly sweet from the purée or bitter from the matcha. I'm not a big matcha snob as some of my other friends are, but I was definitely pleased with the quality of the matcha here. The level of ice was perfect for the drink, especially as you cannot customize it here like you can at boba shops. I ended up sipping my matcha throughout the afternoon and it lasted me a good while. I'd love to try the soft serve the next time we visit Valley Fair as it seems super popular! read more
I stopped by on a weekday afternoon. I tried there 2 top favorites Boba sundae with matcha ice cream and Azuki sundae with black sesame. Both were really good. May be I liked black sesame ice cream slightly more than the matcha ice cream. Azuki sunda was a surprisingly good one. read more
1 year ago
We saw many people walking around with soft served and drinks, so we had to try it ourselves! The line looked long, but went by pretty quickly. We decided to try the matcha soft serve and the matcha latte. Matcha soft serve: 5/5 I thought the soft serve was delicious and had very strong matcha flavor. I really appreciate this because we've had matcha soft serve but not like this! Most matcha flavored soft serve are typically lighter green and not as matcha forward, but they really impressed me at this kiosk. The cone was also freshly made and thin and crisp. Matcha latte: 4/5 it was okay! I've had other matcha places in the city and found this one to be decent when I compare it to them. It was pretty balanced, and not too sweet nor bitter. For a matcha kiosk at the mall, I found the place to be pretty decent, if you're craving matcha while walking around the Valley Fair Mall. They don't skimp out on the matcha in both their soft serve and drinks! I would definitely go back for a soft serve!! I like the strong matcha flavor and the yummy cone! read more
Love the banana matcha here! I really enjoy high quality matcha drinks and this cafe is definitely one of my favorite places to go to for matcha. The banana matcha tasted very fresh and uses real banana. The shop is small, cute, and clean with some seating in front. read more
Pretty solid. Long line, but moves rather efficiently. I've had various matcha cafe maiko locations' matcha soft serve, and all has been rather good, but this one was a bit inconsistent. The waffle cone was thin on top, which I absolutely loved, but it got a much thicker toward the bottom. Makes sense, but a bit inconsistent compared to other matcha cafe maiko ones. The soft serve itself was great as always, but noticed small lumps of stuff within the soft serve, perhaps from powder not mixed in very well or something. Other than that, it was superb. Menu is consistent, with the matcha soft serves and seasonal flavor soft serves. The husband tried the strawberry yuzu soft serve and he thought it was pretty good too. A bit of tartness, and it seemed the yuzu one dominated the strawberry one a bit. They also have soft serve parfaits with some toppings, drinks, and more. Kiosk at the mall, but there are some small chairs and tables behind it. read more
It was hella good. Amazing! The matcha flavor was so strong. I bet they used the good quality matcha powder. $7 for one, and it was absolutely worthy. Just one minus, the house made waffle cone had a slightly egg smell for me. Anyways, highly recommended;) read more
Tried this place a few years ago when I lived in Vegas. I'm glad we have it here now. Everything you order will be good. Service is good. They do get busy. Some days they don't have a line. They have a cute set up. When I'm shopping at the mall, I stop by before I leave. Drinks are refreshing and I like to try different options. read more
9 months ago
Felt like I was transported out of San Jose for this treat. Everything matcha- ice cream, sundaes,lattes. The service is friendly and the line moves quick. Worth the wait before pop mart. read more
I tried the viral banana matcha latte and it was delicious! A bit sweet for my liking but easily split the drink across two days. You can definitely taste the banana and it is a bit overpowering but also, you can taste the matcha itself as it's a little bitter but not too much. Overall, loved the creaminess of the drink and thought it was worth the try. I got lucky with no line on a Monday so service was quick but don't know if I'd personally wait in line for it if it were any busier. read more
They have the 'Viral banana matcha latte' guys loll. I had my first banana matcha latte at CERE tea and i guess since then every matcha place has their version bc of social media. I wanted matcha and this was the only place open around 8pm. My bf wanted to try the banana one so i got one too. I got the small and he got the medium. Only 6.50 for small. I got 50% sweet and it is perfect but u gotta mix all the banana foam on the top in. I loved the real banana chunks on top with graham crumbles. I personally liked this one as it was on the simple side and very strong and still smooth and creamy, my bf said he would've liked his a bit sweeter maybe be his was bigger and he said he had alot of the topping alone at the start but maybe since it's bigger it needs a little more sweetener? Something to note. I liked my banana matcha latte! read more
We didn't get matcha here but instead got black sesame sundaes. They black sesame soft serve had a really good sesame taste. The boba tea sundae had a good chew on the boba even thought it was in the soft serve. The adzuki sundae was really tasty. The adzuki beans were soft and flavorful. Would have like some more because I really like it but it was a good amount. Rice balls had the right amount of chew and paired well with the soft serve. We'll definitely be back when we are in the area or just craving their soft serve. read more
29 days ago
This spot is always sooo busy on weekends and I'm glad I got to try it when the line wasn't so long. I tried the banana cream matcha with half sweetness and it was so good with the cookie crumbles on fresh bananas on top! The soft serve seems the most popular but if you want a quick matcha while you shop this place was great! read more
1 year ago
This place is great for all things matcha (I thoroughly enjoy their matcha soft serve and matcha coffee latte) but let me put you on to the yuzu soft serve. Whenever yuzu is the flavor of the month at Matcha Cafe Maiko, I always get it and it never disappoints. The smooth and creamy texture of the soft serve is complemented by the bright and refreshing notes of yuzu. So perfect for warm summer days in the South Bay. For some reason, this location in Valley Fair always has a long line. Was it worth it though? Yes. However, I must say the line is usually a lot shorter at the Stonestown location so I try to go there instead whenever I'm in the area. read more
Finally not a huge line! Yayyyy! We were second in line, but on a random Thursday at 10am. I got a delicious Iced Matcha latte with oatmilk (on the left) and a Strawberry Matcha latte (right). I love how traditional this place is with their Japanese Matcha, and it's not very sweet, but perfectly thirst quenching !! Hee. As for ambience, it's a mall so it's just a little random kiosk in the middle, but there are some tables off to the side in front of Pop Mart so you can see the crazy line out the door! Lol I still don't understand how that place is always so packed! Lol read more
4 months ago
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More info about Matcha Cafe Maiko
Ask the Community - Matcha Cafe Maiko
Do you guys currently serve the mango sticky rice soft serve?
Hi! So sorry, but we are not serving the mango sticky rice soft serve.
Can I bring my own container rather than using what's provided and used it for the ice cream?
No.
Do u have DoorDash or Uber?
Hi Evelyn Unfortunately we do not have delivery at the moment. Please check back at a later date as we do plan on signing up with Doordash soon. Thank you!
