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    Matcha Cafe Maiko

    4.4 (422 reviews)
    Closed 10:00 am - 9:00 pm

    Matcha Cafe Maiko Photos

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    Recommended Reviews - Matcha Cafe Maiko

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    Reviews With Photos - Matcha Cafe Maiko

    Zehra A.

    Super long line everytime I pass by. But I finally got to try it. I ordered the banana matcha and it is a great combo. The banana cream was creamy and the crumb on top is the perfect topping for this drink. I'd definitely have it again but not worth standing in line for.

    We love matcha!!!
    Lily D.

    We are a matcha heaven whenever I visit Matcha Maiko. This was one of the first places I tried that served authentic matcha soft serve and lattes. I love their rotating flavors and get stoked to try them. So far, I'm a big fan of the Hojicha, Earl Grey, Ube, and Thai Tea. I do wish they had a system where you order ahead of time because the line can get long and it is an inconvenience. What I love is how their matcha is strong and can tell they use high-quality matcha powder. I love the grassy, earthy aftertaste and their smooth and creamy texture. This alone suits my palate perfectly. Otherwise, cute little kiosk if you are craving matcha because I love this spot so matcha!

    menu (as of July 2026)
    Graschelle H.

    I ordered the banana matcha latte and I'd say it was decent. Definitely on the sweeter side with a milder and less earthy matcha flavor relative to other iterations of this drink I've had elsewhere. The banana cream tasted fresh and the cookie crumbles on top were a nice touch. Overall, I think I was a bit underwhelmed with the lattes that were nothing to particularly write home about, but I would love to try their desserts! The line can get pretty long and there is no order ahead online option, but they churn out the orders pretty quickly.

    Black sesame and matcha tea
    Ruben A.

    Black sesame latte was really good. As expected, it's rich with a bold flavor but not too sweet. Wife is reporting the matcha tea to be a bit too sweet though. Staff is friendly, order was quick.

    Bella H.

    So glad I came for their banana matcha! It was delicious. I liked the crumble and fresh banana touch on top. They don't ask for alternative milk preferences so I'd say make sure to speak up if that's needed! The matcha has a great flavor which is hard to come by sometime so I'd come back. It's located in the mall so many people pick up and go (service is quick) and there are a few small tables and chairs you can sit down if you want to take your time and enjoy

    Azuki sundae with black sesame
    Sho R.

    I stopped by on a weekday afternoon. I tried there 2 top favorites Boba sundae with matcha ice cream and Azuki sundae with black sesame. Both were really good. May be I liked black sesame ice cream slightly more than the matcha ice cream. Azuki sunda was a surprisingly good one.

    Menu
    Sarah T.

    This stand inside Valleyfair mall always has a long line, but this time the line wasn't too bad and I decided to try some drinks. The line also surprisingly moved pretty fast. I started by the back near the signage and got to order within 10 minutes. There's a bright menu to view right next to the cashier with popular items marked. That was helpful because it was overwhelming with the number of choices. I ended up ordering the popular Black Sesame Latte and both Banana Lattes to try. The drinks came out within a few minutes. Not too long of a wait. The drinks were standard flavors but good. I don't think it's worth standing in the usual long lines, but still good.

    Ube ice cream
    Vibhuti V.

    Matcha cafe Maiko is an absolute must visit. This little gem inside the mall elevates what could have been just another dessert kiosk into a destination for matcha lovers and dessert aficionados alike. Ordered ube and matcha soft serve. The serve stood out for its rich, creamy, and balanced with signature subtle bitterness you want in matcha treat. Matcha when paired with vanilla was a brilliant gateway flavor if you are new to authentic matcha

    Adzuki sundae black sesame ice cream
    Jen C.

    I came to the mall on Black Friday and the line for matcha maiko was very long. But, I love black sesame and saw they had the flavor available that day. The overall atmosphere at the mall was very chaotic and crowded as one could imagine. I ordered the adzuki sundae with black sesame ice cream. The black sesame was lighter in flavor than I was expecting, but it tasted great with the red bean. Overall, I had a positive experience and will be back for more black sesame!

    Matcha ice- cream
    Khai T.

    It was hella good. Amazing! The matcha flavor was so strong. I bet they used the good quality matcha powder. $7 for one, and it was absolutely worthy. Just one minus, the house made waffle cone had a slightly egg smell for me. Anyways, highly recommended;)

    Arlo T.

    I'm rating this for my friend, because she always stops here every time we go. The lines get long, but the service and the speed is hella fast. They are hella efficient and actually keep the quality up. It's near the popmart store so it's kinda rough, but overall hella good.

    Strawberry sundae
    Richard L.

    Came here to try out their parfait since we have been looking for ones similar to ones we had in Kyoto and hadn't had much luck in finding good ones. This one is definitely a journey since it's in the mall and the parking here is such a cluster having to navigate into the mall parking itself and then fighting people for parking spots. Once you get here, it took us some time to find it since it was showing as being on the first floor but it's located on the second floor near Nordstroms. It's a stand so no real seating around, which also makes it a challenge. They have a rope up to guide people where to stand and it went relatively quick, about 10 min wait for 8 people ahead of us and then another 5-10 mins for the food to come out. Ordered the strawberry sundae and the Maiko special parfait. The sundae was alright, a bit sweet for our tastes but fits more the American pallet well. It sorta reminds me of the McD sundaes. For the Maiko parfait, you get a choice of Vanilla, Matcha, Vanilla/Matcha swirl, black sesame, (forgot the name but it's a rice flavored ice cream), and then a mix of the two. It was too bad that you couldn't mix black sesame with matcha or some other combination but I get that is just how the machines are setup. The parfait has a lot of ingredients and gives some nice textures and while it was pretty good, it still doesn't live up to what we had in Japan but I guess it will have to do until we can make it back!

    Matcha Vanilla Soft Serve
    Larixsa H.

    I tried the Vanilla Matcha Soft Serve at the Westfield Mall, and it was actually really good! It wasn't busy when I went which is probably because it was almost closing time, regardless the soft serve still tasted good! The matcha flavor was strong in a good way, and the ice cream was rich and creamy. They even added matcha powder on top, which was a nice touch. Overall, really solid ice cream for a soft serve!

    The kiosk!

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    Ask the Community - Matcha Cafe Maiko

    Do you guys currently serve the mango sticky rice soft serve?

    Hi! So sorry, but we are not serving the mango sticky rice soft serve.

    Can I bring my own container rather than using what's provided and used it for the ice cream?

    No.

    Do u have DoorDash or Uber?

    Hi Evelyn Unfortunately we do not have delivery at the moment. Please check back at a later date as we do plan on signing up with Doordash soon. Thank you!

    View All 4 Questions

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    R&B Tea

    R&B Tea

    3.2
    (275 reviews)
    0.1 mi
    $$

    Usually when I go to a mall, I get something to eat, but I'm not hungry at the moment. So I decided…read moreto get something drink and this place happens to be the one I selected. Looking through the menu, they do have plentiful of options. I wanted to try Hazelnut Milk Tea because I wanted that same flavor from another place, but unfortunately, they don't have that now. I asked for 50% sweetness, and it actually tastes like 100% of it. At least it wasn't too sweet though, but still it didn't meet my expectations. At the same time, it's not really a bad place to come here. Also, the drink became empty really fast because there seems to be too much ice, but I never specified how much ice I want to have. Usually boba places require you to ask about sweetness and ice, but from the kiosk, they're considered optional. If I had to guess, they apply 100% to sweetness and ice by default. When ordering, you can't do it in person since there's a sign that asks us to place an order from a kiosk. I don't recommend coming to this place if you really care about how much sweetness and ice they added. Just make sure that the rest of the ingredients (e.g. boba) is there.

    Stopped by R&B Tea and honestly left disappointed. We ordered the Vietnamese coffee and the…read morewintermelon milk tea with boba at 50% sweetness, but both drinks were still overly sweet. The "Vietnamese coffee" tasted more like a mocha and didn't really have that strong Vietnamese coffee flavor at all. The Wintermelon milk tea tasted like a watered down, very sugary milk tea, no Wintermelon flavor at all. What made it worse was the wait -- it took almost 30 minutes just to get 2 drinks. Definitely not worth the wait for us.

    Photos
    Peach Milk Tea Frost
    Peach Milk Tea Frost
    Honeydew Milk Tea 25% Sweetness / Less Ice
    Honeydew Milk Tea 25% Sweetness / Less Ice
    R&b tea jasmine milk tea

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    R&b tea jasmine milk tea
    Jell & Chill

    Jell & Chill

    3.1
    (48 reviews)
    0.1 mi

    JUST OKAY 2.5…read more We were quite thirsty from a mix of warm weather and a full day of shopping at Valley Fair Mall. We hadn't noticed this kiosk before and decided to give this place a try. Ordering is done entirely through a touchscreen pad. At first, we weren't even sure they were open because there was no employee in sight. A few other customers were lingering nearby looking just as perplexed. We browsed the menu and took our chances. There were quite a few drinks and snacks that read, "Sold Out"; close to half the menu. I ended up ordering a Tropical Dream (pineapple slushee, fresh pineapple, agar boba and mint). After placing our order, we wandered around the surprisingly large kiosk but still couldn't find anyone working. The entire preparation area is enclosed behind frosted plexiglass panels, making it impossible to watch your drink being made. Personally, I enjoy seeing the preparation process, not only because it's interesting, but also because it gives me a sense of the cleanliness and care being taken. Here, everything was completely hidden from view. My husband even tried peeking over the partition for a glimpse, which felt a little awkward. After a few minutes, someone did appear with our order. Mine was okay. It tasted like pineapple and I did love the crystal boba. I drank about a quarter of it, then tossed it. Maybe it was too sweet. I just couldn't justify drinking my calories for a drink that was merely okay. Calories are meant to be savored and enjoyed.

    We ordered a drink since the ordering menu was on, and all the store lights were on, but we…read morerealized nobody was working. Then, we realized our mistake that the store was closed. The lights and ordering kiosk should not be on if the business is closed. Other people around had some confusion too. Hoping to get a refund.

    Photos
    Peach flavor signature drink
    Peach flavor signature drink
    Mojito - Passionfruit Jam, Sparkling Water, Fresh Lime, and Mint
    Mojito - Passionfruit Jam, Sparkling Water, Fresh Lime, and Mint
    Menu

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    Menu

    Matcha Cafe Maiko - desserts - Updated August 2026

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