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Santa Clara, CA

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Tong Sui

4.6 (315 reviews)
Closed • 10:30 am - 9:00 pm
Updated 2 months ago

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Inside
Steven C.

We always pass by this store since we are always in that general area either walking towards Ramen Nagi / Marugame Udon or taking the escalator down to go to the outside area of Valley Fair. It's hard to miss since the store is quite large at least externally and a very bright white. This time we thought we would get a quick treat to go and bought one of their pre-made Mango Mochi Coconut Pudding at the register. Even though it was already pre-made, you still have to wait in the queue who ordered ahead of you which makes sense but I wish there was some secondary queue for these kinds of orders since they just need to hand it out to you. Overall, I really enjoyed the dessert as it was not too sweet and had a nice gooey texture that I liked. There's a warning sign to eat it quite quickly or it will spoil so it's something you should plan to eat right away.

Blue Bliss drink!
Alex L.

I absolutely love the efficiency and taste of Tong Sui! Deliciously refreshing drinks, made in a timely manner. The ordering process is expedited thanks to the self service tablet, in addition to workers who can help you too! I never miss a chance to order some Tong Sui!

Inside
Kimberly N.

Tong Sui has delicious drinks! I've been to this location several times when I am at the Valley Fair mall, and the drinks never disappoint! The location is small and on the weekends there is usually a line out the door. There is a tablet to place orders directly, and when the line is long, staff help take orders. I would say they have a pretty efficient system and move fast, so even if the line gets long, it still moves, and drinks come out fast. You can also place an order online and pick it up. This is faster. These are the drinks I've tried: -T01 Coconut Ice Bomb with Mango: this is my favorite drink. I usually add coconut pudding which has a mochi consistency or coconut cloud which is more of a cream consistency. The pudding is my favorite. This drink is delicious and refreshing! I usually get regular sweet and it is perfect. -T02 Avocado Mango: this is also a food drink! It is creamy and the ratios are just right. -T05 Coconut Ice Bomb: this is refreshing and simple. If you love coconut water, this is a good choice. It has more flavor than coconut water, but it's not too overpowering. I haven't had the TDesserts at this location but I had them at a different one. They were not my favorite because they tasted a bit bland. It has been a while though and I want to give them a try here. I love the drinks so much and when I am in the area I must have one. If you find yourself around here, this is a refreshing and delicious drink choice.

Ashley F.

The workers were very kind and fast service!!! :D The drinks were delicious and all had such a unique pallet of flavors.

T39 Mango Sticky Rice Coconut Pudding
Julie S.

Grabbed a couple of coconut puddings to go at Tong Sui at Valley Fair. This place is popular, and I haven't been by without seeing a line of people waiting. I could tell the staff was a little stressed on a Friday night, trying to get people to do a bunch of orders and get through the crowd quickly. They have both ordering from a person and a kiosk. There are signs that say eat your coconut pudding that day, and I think that is a good idea. I had the mango with sticky rice one about half an hour after I got it, and it was great. I saved the black sesame for the next day, and it tasted fine, but the texture wasn't great. I think I'd come back and try drinks, or find a closer location that is less chaotic!

T73 Lemon Mulberry T47 Watermelon Jasmine T39 Mango Sticky Rice Coconut Pudding
Michelle D.

Yummy & refreshing! Great dessert option especially after a heavy meal. I got the Watermelon Jasmine drink and it was the perfect combo of fruity and floral from the tea. We also tried the Lemon Mulberry - a little too tart for my liking but not bad. Coconut pudding is their main thing. We got their mango sticky rice coconut pudding and it was a good level of sweetness. Rly yummy and always nice to have glass jars to keep. Service was quick, Gavin helped us n was great!

Mango Mochi Coconut Pudding; Matcha Coconut Pudding with Red Beans; Rose Lychee Coconut Pudding
Joyce L.

My family's stereotypically Asian taste buds can't get enough of this Bay Area chain specializing in Cantonese-style silken coconut pudding! This particular location at Valley Fair Mall makes for a super convenient shopping break. ;) The storefront was tiny but clean; however service was a little slow. Thankfully our resulting jars of goodness more than made up for the delay--we savored each spoonful of the Mango Mochi Coconut Pudding, Matcha Coconut Pudding with Red Beans, and Rose Lychee Coconut Pudding and wondered where they'd been our whole lives. Please expand to San Diego soon!

Mango coconut ice bomb series

Tong Sui never disappoints! I tried the Mango with Fresh Mango from the Coconut Ice Bomb Series, and it was SO refreshing! It's the perfect drink when you're really thirsty and craving something cold, sweet, and fruity. The fresh mango adds such a nice touch, and every sip hits the spot! The customer service was amazing, too! Gavin was super sweet, friendly, and welcoming, which made the experience even better. Now, don't get me wrong, the mango drink is definitely refreshing, but my ALL-TIME FAVORITES that I will always recommend are the Blue Bliss and Strawberry Crush! Those are my go-to drinks! If you haven't tried Tong Sui yet, you're seriously missing out. Great drinks, great service, and good vibes all around!

T14 Mango Mochi Coconut Pudding
Amanda Kaye S.

This place serves a variety of matchas, smoothies, fruit/milk teas, and coconut puddings. I tried the Mango Coconut Mochi pudding, which was displayed near the ordering area. The pudding was not too sweet, but also not sweet enough for my personal preference. However, it was reasonably priced, and my friends really like going here, so I'm willing to give it another chance.

Maisie W.

Long line but went by quick. Got 3 pudding: Matcha red bean was what I chose and I enjoyed it. Flavor is mild and balanced. Personally, I would have preferred stronger matcha but most people probably dont. Other two not pictured are mango sticky rice and sesame pudding.

Menu
Quentin P.

Sunday afternoon, approx 4 people in line, music playing pretty loud, staff yelling names out, and just a few bench seats. Got a Peach and lychee cheezo, regular sweet w cheezo ok w peach skin and added grass jelly. All flavors pretty mild, cheese not that sweet, actually tad sour. Overall nicely creamy, mildly sweet. Satisfying out feeling bleck from sugar. Would order again.

so yummy

it was really good, i got the berry bliss and the coconut jelly yayyy the coconut jelly was really good

vic

i got the coconut ice bomb w/ mango it's so refreshing and you can taste both the mango and coconut. none of over powering each other SOOOO GOOOD !!!!

T05 Coconut Ice Bomb Matcha Latte

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Reviews are largely positive. People highlight the fresh ingredients, coconut pudding and fruit-based drinks, and friendly, fast service. The shop is also noted for its clean, inviting atmosphere.

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6 days ago

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17 hours ago

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12 days ago

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3 months ago

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30 days ago

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Sasha B.

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Sasha B.

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9 days ago

A quick stop, nothing too memorable, but the drinks were delicious and the place is cute. The people here are nice and friendly.

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Sasha B.

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4 months ago

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14 hours ago

Their rose lychee coconut pudding is delicious. My kids loved it! It's not too sweet and very fresh

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16 hours ago

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2 months ago

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4 days ago

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Sasha B.

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8 months ago

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7 months ago

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5 months ago

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9 months ago

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2 days ago

great dessert, i thoroughly enjoy a their flavors. My favorite is the mango mochi. The signature is also good

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15 hours ago

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2 days ago

Good drinks ! Would come again !! Kind staff 100 percent!! Good desserts why not come again

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2 days ago

The Valley Fair Tong Sui is the best! Staff is so friendly and fast! My fav dessert there is the Mango Mochi!!

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9 months ago

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3.2(276 reviews)
0.2 mi•West San Jose
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Usually when I go to a mall, I get something to eat, but I'm not hungry at the moment. So I decided…read moreto get something drink and this place happens to be the one I selected. Looking through the menu, they do have plentiful of options. I wanted to try Hazelnut Milk Tea because I wanted that same flavor from another place, but unfortunately, they don't have that now. I asked for 50% sweetness, and it actually tastes like 100% of it. At least it wasn't too sweet though, but still it didn't meet my expectations. At the same time, it's not really a bad place to come here. Also, the drink became empty really fast because there seems to be too much ice, but I never specified how much ice I want to have. Usually boba places require you to ask about sweetness and ice, but from the kiosk, they're considered optional. If I had to guess, they apply 100% to sweetness and ice by default. When ordering, you can't do it in person since there's a sign that asks us to place an order from a kiosk. I don't recommend coming to this place if you really care about how much sweetness and ice they added. Just make sure that the rest of the ingredients (e.g. boba) is there.

Stopped by R&B Tea and honestly left disappointed. We ordered the Vietnamese coffee and the…read morewintermelon milk tea with boba at 50% sweetness, but both drinks were still overly sweet. The "Vietnamese coffee" tasted more like a mocha and didn't really have that strong Vietnamese coffee flavor at all. The Wintermelon milk tea tasted like a watered down, very sugary milk tea, no Wintermelon flavor at all. What made it worse was the wait -- it took almost 30 minutes just to get 2 drinks. Definitely not worth the wait for us.

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R&B Tea - Peach Milk Tea Frost

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Rabbit Rabbit Tea - Menu

Rabbit Rabbit Tea

3.6(530 reviews)
0.1 mi•West San Jose
•$$

I had a vague memory of coming here before and enjoying the drink that I got, so I thought that it…read morewouldn't hurt to come back again. This place is a kiosk located on the second floor of the Valley Fair Mall, and you are expected to order through a kiosk. First time customers get a small discount (which you can access by pressing a button on their ordering screen) which is pretty cool. I decided to get the Coffee Cold Foam with Kyoto Matcha. The cold foam didn't look as I expected (normally they place it on the top rather than around the cup) but it was fine. The cup design was pretty cute and unique compared to other places. As for the drink itself, it was fine. Although I ordered 50% sweetness on the matcha, it didn't taste sweet at all. However, the coffee foam was sweet enough to make up for it so I'll let it slide (in hindsight, it was probably favorable that there was no sweetness in the matcha at all). The small boost of caffeine also kept me energetic enough to get through the rest of the day, which was a nice bonus. Overall, an alright experience. Wouldn't mind going back again if other areas in the mall are busy.

Stopped by on a Saturday around 4:30pm. Rabbit Rabbit Tea is a small kiosk located in the busy…read moreValley Fair Mall, perfect for a quick grab-and-go. Ordering is mainly done through their self-service kiosk, and even though there were quite a few people, I was able to place my order right away. I ordered: Lychee Jasmine Green Milk Tea with lychee jelly (75% sweet, less ice) - I had mixed feelings about this. It tasted exactly as described, with both the lychee and jasmine flavors coming through nicely, and it wasn't overly sweet. However, I'm not sure the combination worked for me personally, and there was a bit too much lychee jelly for my liking. 4/5 Service was fast and efficient. Despite a small crowd ahead of me, I got my drink in under 5 minutes, which was impressive. Overall, a convenient grab-and-go option with quick service, but I'd probably try a different drink next time.

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Jell & Chill

Jell & Chill

3.1(48 reviews)
0.0 mi•West San Jose

JUST OKAY 2.5…read more We were quite thirsty from a mix of warm weather and a full day of shopping at Valley Fair Mall. We hadn't noticed this kiosk before and decided to give this place a try. Ordering is done entirely through a touchscreen pad. At first, we weren't even sure they were open because there was no employee in sight. A few other customers were lingering nearby looking just as perplexed. We browsed the menu and took our chances. There were quite a few drinks and snacks that read, "Sold Out"; close to half the menu. I ended up ordering a Tropical Dream (pineapple slushee, fresh pineapple, agar boba and mint). After placing our order, we wandered around the surprisingly large kiosk but still couldn't find anyone working. The entire preparation area is enclosed behind frosted plexiglass panels, making it impossible to watch your drink being made. Personally, I enjoy seeing the preparation process, not only because it's interesting, but also because it gives me a sense of the cleanliness and care being taken. Here, everything was completely hidden from view. My husband even tried peeking over the partition for a glimpse, which felt a little awkward. After a few minutes, someone did appear with our order. Mine was okay. It tasted like pineapple and I did love the crystal boba. I drank about a quarter of it, then tossed it. Maybe it was too sweet. I just couldn't justify drinking my calories for a drink that was merely okay. Calories are meant to be savored and enjoyed.

We ordered a drink since the ordering menu was on, and all the store lights were on, but we…read morerealized nobody was working. Then, we realized our mistake that the store was closed. The lights and ordering kiosk should not be on if the business is closed. Other people around had some confusion too. Hoping to get a refund.

Photos
Jell & Chill - Peach flavor signature drink

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