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Recommended Reviews - Boba Guys
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I ordered the hojicha and it tasted extremely sandy and powdery? Very strange. Do not order that. Did the quality here go way downhill? For over $7 a drink I expected better quality so I'm very disappointed.
I don't get the hype, y'all. Not that I'm implying that Boba Guys is bad, it just isn't anything special IMO. I came here to quench a thirst and went with something simple: Oolong Milk Tea + Grass Jelly The drink itself tasted very milky with the tea aspect muted. The grass jelly was good but again, it just tasted like I was drinking milk. 3 stars. Maybe I picked the wrong item but something as basic as this shouldn't be difficult to execute, right??
Date: Friday, August 29th, 2025 Time: around 8pm Party of: 2 Matcha Latte ($9.90) *24oz Iced *Boba *Almond Jelly *Grass Jelly *0% sweetness *Water - no milk After dinner, a girlfriend and I decided to get boba tea. Boba Guys was not too far, so we walked over and got some drinks. I adore almond jelly, so I love that BG offers this. I don't like milk with my matcha. (I know, weird.) Luckily they were able to modify and use water instead. I was very appreciative. The matcha was good and the toppings as well. The balls soft with a nice chew, the jellies silky and flavorful. There's isn't really any place to sit at the shop, so we sat outside at one of the tables in Santana Row. It was a little chilly, but I'm glad there's a place to hang since my gf and I wanted to catch up. A solid place to grab a tea. And I'm glad they can do a matcha without milk. REVIEW #3848
This place is very small inside and can get really crowded. Waited outside for my drinks to be ready so can barely hear them call my name and had to squeeze my way in to get my order. You can order on the kiosk or at the register. Wasn't too crazy about the drink menu so I just settled. The strawberry fields lacked flavor and tasted just mostly like milk. Strawberry jasmine tea was super watered down barely any tea flavor. Not a fan of this place
*Drinks* Ordered the banana milk with a shot of hojicha and the black sugar hojicha latte. I really like their banana milk which is my go-to order. I needed some caffeine today so I decided to add a shot. The taste was ok, but because of the shot I couldn't taste much of the banana milk ; - ; but that's not a problem since I decided to add it lolol. The boba was on the tough side with not much flavor to it. Also the drinks do not come with boba, you have to pay extra to add it. *Service* You can order on the kiosk or at the front. Service was quick. *Ambiance* There are other drinks to try and the inside was clean and not busy on a Friday afternoon. One chair next to the window.
Service was wonderful! Staff, especially Connor, were so friendly and supportive when helping me find a drink to order :) The cafe itself is so warm and cozy, and the drink was sososo tasty Def recommend
From the boba I got, it was pretty mid tbh. It tasted a bit watered down. I could taste the tea flavor though which was good. Honestly would rate it 3.5 but there's no in between.
There was once a time when I pledged my allegiance to Boba Guys; they haven't been a cool new pop-up in the Mission District for a while, & every new location I try makes me enjoy them a little less. I take full responsibility for messing up my own drink from their Santana Row location. I couldn't stop obsessing over their almond pudding, which I always add to my usual Jasmine Green Milk Tea, but I screwed up when I insisted they add it to their Mango Sticky Rice drink. Made with mango puree, rice milk, & black sticky rice, the creation itself didn't live up to its name. It was extremely sweet & the individual tastes did not meld well; the almond pudding just exacerbated these issues. If I'm in the area walking off dinner, sure, I might stop in for a milk tea, but I'll stick to something familiar & simple & not try to jazz up their seasonal specials myself.
FOOD: this plc deserves all the hype! high quality strong tea flavors! they KNOW how to elevate classics (black + jasmine)!! the pearls are sometimes on the mushy side, i'd honestly go just for the drink itself **adjustable sugar, (oat + almond milk options), cardboard eco friendly straws!! I ALSO LOVE THE LYCHEE OOLONG TEA !! they sell ube, matcha cookies which were decent SERVICE: served within 5minutes. fast, diligent, patient register + baristas!! no seating inside but chairs/table outside. nice backdrop for pictures!!
I remember trying Boba Guys for the first time in the city and loving it. This was a long time ago back when boba was still niche. This location in Santana Row was great. Order at the kiosk and drinks comes out very fast.
Good boba drinks and various options. I always appreciate Boba Guys. On this visit, it occurred to me that I wasn't offered an option for my drink to be less sweet so I had to wait for my ice to melt to make it more suitable for my taste. I should try to remember on my own next time but I got used to other places offering levels of sweetness up front and just felt a bit rushed here.
Quality/Quantity - My daughter craved a drink and I (sometimes) like to spoil her. So here we are. See picture of her boba drink. She said it was good. Ambiance - A small to-go location. Clean, nice decor, merchandise for sale; see pictures. A small inside bench seating. Open "kitchen." Catering available. Open 7 days a week, see pictures for specific days and hours. Service - Self service kiosk. I guess you can order at the counter also...? But everyone today ordered at the kiosk. Fairly quick service. Price - $8-9 a drink. Owner Comment - Congrats on all your success since 2011 and since 2021 at this location. 2011 - Pop ups. 2013 - Opened the first store. read more
Unfortunately I'd have to say that the quality, at least for certain drinks, has gone downhill compared to years ago. Inside is quite a small right space, but at least service is quick and easy. We first ordered their Horchata, which didn't taste great and doesn't taste like authentic Horchata. Definitely a bit too sweet. They were kind enough to swap it for a different drink for free which we appreciated. So they gave us a new Strawberry Jasmine fruit fresca. Which again didn't taste great either, again too sweet and kind of artificial tasting. I'd say stick to their strengths which is their matcha. read more
I don't get the hype, y'all. Not that I'm implying that Boba Guys is bad, it just isn't anything special IMO. I came here to quench a thirst and went with something simple: Oolong Milk Tea + Grass Jelly The drink itself tasted very milky with the tea aspect muted. The grass jelly was good but again, it just tasted like I was drinking milk. 3 stars. Maybe I picked the wrong item but something as basic as this shouldn't be difficult to execute, right?? read more
Date: Friday, August 29th, 2025 Time: around 8pm Party of: 2 Matcha Latte ($9.90) *24oz Iced *Boba *Almond Jelly *Grass Jelly *0% sweetness *Water - no milk After dinner, a girlfriend and I decided to get boba tea. Boba Guys was not too far, so we walked over and got some drinks. I adore almond jelly, so I love that BG offers this. I don't like milk with my matcha. (I know, weird.) Luckily they were able to modify and use water instead. I was very appreciative. The matcha was good and the toppings as well. The balls soft with a nice chew, the jellies silky and flavorful. There's isn't really any place to sit at the shop, so we sat outside at one of the tables in Santana Row. It was a little chilly, but I'm glad there's a place to hang since my gf and I wanted to catch up. A solid place to grab a tea. And I'm glad they can do a matcha without milk. REVIEW #3848 read more
This place is very small inside and can get really crowded. Waited outside for my drinks to be ready so can barely hear them call my name and had to squeeze my way in to get my order. You can order on the kiosk or at the register. Wasn't too crazy about the drink menu so I just settled. The strawberry fields lacked flavor and tasted just mostly like milk. Strawberry jasmine tea was super watered down barely any tea flavor. Not a fan of this place read more
2 months ago
*Drinks* Ordered the banana milk with a shot of hojicha and the black sugar hojicha latte. I really like their banana milk which is my go-to order. I needed some caffeine today so I decided to add a shot. The taste was ok, but because of the shot I couldn't taste much of the banana milk ; - ; but that's not a problem since I decided to add it lolol. The boba was on the tough side with not much flavor to it. Also the drinks do not come with boba, you have to pay extra to add it. *Service* You can order on the kiosk or at the front. Service was quick. *Ambiance* There are other drinks to try and the inside was clean and not busy on a Friday afternoon. One chair next to the window. read more
5 months ago
Service was wonderful! Staff, especially Connor, were so friendly and supportive when helping me find a drink to order :) The cafe itself is so warm and cozy, and the drink was sososo tasty Def recommend read more
3 months ago
1 year ago
There was once a time when I pledged my allegiance to Boba Guys; they haven't been a cool new pop-up in the Mission District for a while, & every new location I try makes me enjoy them a little less. I take full responsibility for messing up my own drink from their Santana Row location. I couldn't stop obsessing over their almond pudding, which I always add to my usual Jasmine Green Milk Tea, but I screwed up when I insisted they add it to their Mango Sticky Rice drink. Made with mango puree, rice milk, & black sticky rice, the creation itself didn't live up to its name. It was extremely sweet & the individual tastes did not meld well; the almond pudding just exacerbated these issues. If I'm in the area walking off dinner, sure, I might stop in for a milk tea, but I'll stick to something familiar & simple & not try to jazz up their seasonal specials myself. read more
FOOD: this plc deserves all the hype! high quality strong tea flavors! they KNOW how to elevate classics (black + jasmine)!! the pearls are sometimes on the mushy side, i'd honestly go just for the drink itself **adjustable sugar, (oat + almond milk options), cardboard eco friendly straws!! I ALSO LOVE THE LYCHEE OOLONG TEA !! they sell ube, matcha cookies which were decent SERVICE: served within 5minutes. fast, diligent, patient register + baristas!! no seating inside but chairs/table outside. nice backdrop for pictures!! read more
2 months ago
5 months ago
4 months ago
1 year ago
I remember trying Boba Guys for the first time in the city and loving it. This was a long time ago back when boba was still niche. This location in Santana Row was great. Order at the kiosk and drinks comes out very fast. read more
Good boba drinks and various options. I always appreciate Boba Guys. On this visit, it occurred to me that I wasn't offered an option for my drink to be less sweet so I had to wait for my ice to melt to make it more suitable for my taste. I should try to remember on my own next time but I got used to other places offering levels of sweetness up front and just felt a bit rushed here. read more
3 months ago
tastes like any other boba guys LOL their drinks are kinda on the sweet side, even at 50% sugar however I've never had a bad drink from them lol - I can def always taste the tea pearls are also always on point service depends on who you get I think - I once forgot to go pick up for 15min & they voluntarily remade my drink when they saw me grab my cup bc they wanted me to be happy w it :D but another time I forgot for nearly half an hour (yay ADHD lol) and the drink was just sitting on the counter w no acknowledgement from the dude that was working order at either the kiosk or in person at the counter there's also merch for sale read more
1 year ago
Stopped by Boba Guys at Santana Row and got the Strawberry Matcha Latte with tapioca boba -- and it was amazing! The drink was beautifully layered and tasted just as good as it looked. The strawberry added a nice sweetness that perfectly balanced the earthy matcha. The tapioca pearls were fresh, soft, and perfectly chewy. Staff was friendly and quick even though it was busy. The shop itself has a clean, trendy vibe, perfect for a quick stop while walking around Santana Row. Highly recommend the strawberry matcha if you want something refreshing and a little different! read more
We stopped in here as it was hot out and Hubby wanted a boba drink. I'm not a huge fan of boba because sometimes the boba itself isn't tasty. Such was the case at this shop, located right in Santana Row. Hubby got a milk tea boba, no complaints as he liked his. I got the Thai tea boba. The Thai tea did not have enough of the flavor I'd get from authentic Thai restaurants. Sadly, the boba balls tasted too firm, lumpy at times, and too chewy. I'd rather eat softer bobas. read more
1 year ago
I was strolling around Santana Row and I decided to pop in and try a drink from Boba Guys. The mango sticky rice drink was far from tasting like mango sticky rice. It's bitter and tastes too much like grapefruit. The mango purée taste completely disappears after mixing the drink. The milk itself is on the sweeter side and overpowers the mango. The small store is cute and aesthetic for pictures. I also like how pretty my drink looked but I was disappointed and very unsatisfied after trying it. Drink came out fast and cashier was nice so I appreciate the service. I'm sure the other drinks are better so maybe I'll come back to try something else next time. This review is specifically for this drink only and I would not recommend getting it. read more
9 months ago
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1 year ago
I love Boba Guys! Even though this location is super popular/busy, they are always really quick and efficient while making our drinks. The shop itself is always kept clean and tidy. Our go-to drinks are pictured below. My favorite is the strawberry jasmine with boba and whole milk, but the strawberry matcha is just as good! My friend tried the mango sticky rice drink, and she really loved it. I'm always getting a boba, so I signed up for their rewards program...I definitely recommend doing that! read more
I tried a new drink from my normal strawberry matcha which they are famous for. I got the hojicha w boba and thought it was quite different and unique. Hojicha has less caffeine and a nutty flavor complex different to matcha. It's worth a try when you want something different, but nothing will beat the strawberry matcha. Boba texture is always so good here! Never too hard or too soft and chewy. My only complaint is when you online order you can't customize to no ice, but it can be done in person when ordering. Petition for more South Bay Area locations to open ! read more
2 months ago
2 months ago
This place was busy. People were all over the place and the space is small. I ordered Hong Kong milk tea. There was something off and different about this tea that I just didn't like. Took a few slips and tossed the rest. read more
I have passed by this place several times for a while and finally gave it a try? It's one of the smallest places I've been there with sort of an aesthetic interior. So I just got one of the originals with added boba (and reduced sugar). The drink.... Is okay? When you go to many places that feature boba drinks, you can sort of tell what's good and what's just generic. I didn't really find it special, it's like a usual drink you could get anywhere? I'm wondering if Boba guys does not specialize in Boba itself but other drink types. Who knows, all I can say is for people to taste different unique drinks instead? read more
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Ask the Community - Boba Guys
Do they have cheese foam or creama? Is the cloud topping just a basic cream?
No, they don't do cheese foams.
So miss sunnyhills' pineapple cakes... do they have them here???!?!! They had it in sf many years ago so hope they brought it here too
I didn't see them while I was there. They do sell items from Sunday Bakeshop, which is an Asian/French bakery based in Oakland.
How is the line there around noon during weekdays?
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