I usually have no issues with this QT friendly staff and nice customer service I'm there almost every other day after my kids school, well today I guess it was a wrong shift combination or something, so my kids wanted some ice cream and candy so we went to QT ordered 2 ice cream cones then my 2 years old decided he wanted to hold the ice cream so I asked for a cup to put it for him so the guy working there name Marco S got me a cup but before we got to him he dropped the ice cream on the floor i I picked a napkin tried to clean it then covered it so they know and they guy had just started mopping he saw the ice cream on the floor and didn't bother to clean it since it's a slippery hazard and he didn't even offer to remake a .49 cents ice cream and went to another area to mop and completely ignored me so I called him bro can you make me another one! He's like do you want another one!!! Guess what my kid ice cream fell on the floor and you ask if I want another one!!! So he makes me one and told the lady on the register to charge me a cone cup ice cream rudely!!! So they charged me for 3 ice creams 2 for the kids and one for the floor I asked the lady on the register where is the manager since she saw everything and she's like it's me!!! So your a a Manager that so everything and didn't do anything if the employee was acting rude and unprofessional!!! Wow I didn't know .49 cents was worth more than a regular customer I would take the extra coupon miles from my house and go to the other qt on Goliad nice management and nice customer service, This happened today Sunday @ 2:45 where there was literally only me and my kids in the store: read more