Most friendly staff and fastest service I've had in Rockwall (I've used 24hr CVS, 24hr Walgreens, N…read moreGoliad CVS). I'm not the most patient person & have been very persnickety with this pharmacy's staff in the past. Surprisingly, I have ALWAYS been greeted with patience, education, & professionalism. I am very appreciative of their customer service skills, quality of service and willingness to educate me.

For the past two years every time I walk in it looks like this store is closing up for good. Their…read morepharmacy is awful and their pharmacy staff are jerks. The customer service is lacking. I walked in for one item. As I was walking up to the register the man there left and walked over to the photography section to help someone. They weren't purchasing anything. I waited 5-10 minutes and left and got my OTC meds from CVS. They just seem like no one wants to be there and the ones that are there make you never want to step foot in there again. So, their wish is my command. CVS it is from now on!

Nazeer was amazing. Totally one of the BEST experiences I've had in +20 years!!!…read more And he took time to tell me about the Texas immunization registry so I could track inoculations I received from multiple sources. Seriously over the top. Filled my prescription in under 5 min!!! Had it waiting for me when I walked up to the counter. I would definitely do this again without hesitation.

Never get my medicine on time. Had to call my Dr but they said they already sent it. People who…read morework do have real. Ad attitude

Great products, friendly staff, and the store is always clean and well stocked. This has become our…read morego-to store because we enjoy the selection and the deals they offer. If I had one small complaint, it would be that the store is almost always crowded. Other than that, it's a great place to shop.

Avoid the pharmacy drive thru unless you're really looking forward to watching some clown do…read moreeverything, but what he's supposed to do. I sat at the window and observed this idiot drive home just how unimportant my time was to him. To top it off, he ended our sweet encounter with a sarcastic remark. CVS has a real problem with this one.

As a new Farmersville resident, I just wanted to say how much I appreciate having a Brookshire's…read morenearby. We may not have a ton of grocery options out here, so it's really nice having a store that feels clean, fresh, and genuinely welcoming. Everything was stocked and fresh :) Big shoutout to Janet at checkout... patience of a saint. She helped me work through some coupon issues while also juggling helping several other customers at the same time. You can tell she really cares, and it did not go unnoticed. Thanks for letting me know about the blueberry coupon!! Also, Kevin in seafood was awesome. Just friendly, smiling, and helpful. Honestly, everybody in the store seemed happy, which makes a difference these days. And whoever was in charge of the music deserves a raise because hearing Janet Jackson's "Miss You Much" while shopping in the bread aisle really made my day. You officially have a customer for life.

Brookshires - Farmersville, TX 11/25/2025…read more (5/5) OH. MY. WOW. This Brookshires is an absolute GEM ! Super clean , aisles are perfectly organized , and it just feels amazing to shop here. The staff? Incredible . Friendly smiles everywhere, ready to help, and genuinely made the trip enjoyable. I didn't need much today, but I'll definitely be back . This is one of those stores where even a quick stop feels like a treat. RAVE ALERT -- this place deserves all the stars . Shopping here is basically a mini adventure . If you love fresh produce , a clean environment , and friendly staff , Brookshires in Farmersville is a must-visit!

The drive-thru was super convenient. It's awesome that the staff went the extra mile to help me…read morefind discount codes when my insurance was being difficult. They really seemed to care about making things easier for customers. Thanks for help

Never had any issues with this location. They're relatively quick with the drive thru. In-person is…read morea little slower. Pharmacy techs are expedient with getting you taken care of. CVS as a company isn't the best, but I'm forced to use them due to our insurance.

The wait times here can be pretty brutal, honestly. I've found the drive-thru experience to be a…read morebit of a hassle most of the time. the prices are generally pretty reasonable.

Someone on the phone said my prescription would be ready at 1:30 pm. Got here around 1:50 and…read morewaited for 20 minutes in line, honestly probably longer, just for the woman at the counter to tell me my prescription wasn't ready yet. What a waste of time lol. Y'all better quit playing in people's faces and get the facts right!

Wow. 1. They don't…read moreEVER answer the phone! 2. 12 days to get an IN STOCK rx filled because they left it "In Process" for a week. Had to GO in and ask them "can you fill this?" They did, but would have left it "IN Process" if I didn't go INTO the store to tell them. HUGE HUGE problem is: the DO NOT answer that Pharmacy phone. Essentially they have no phone. Do they care? No. Why do I continue to go there? I was hoping they'd improve Very very disappointed.

As others have said, they make it impossible to actually talk to anyone. If you have any issue or…read morespecial request, your only option is to go get in your car and drive there!

I want to give a special recognition to Kallen in the CVS pharmacy department. I am not sure of her…read moreexact title, but she is truly an asset to the team. My family and I have been loyal CVS customers for many years. When I relocated here over two years ago, I hesitated to transfer my prescriptions because I feared I would not receive the same quality of service. Sadly, that fear became reality as I often felt dismissed, rushed, and met with little empathy or professionalism. I was close to moving my family's prescriptions elsewhere. Today that changed when I was helped by Kallen. She showed me kindness, respect, and genuine care. She listened, took the time to help, and treated me as a valued customer, which means so much when it comes to healthcare and medication. Her professionalism and compassion completely shifted my experience and restored my faith in this location. Because of Kallen, I have decided to keep all of my family's prescriptions here. She reminded me what excellent customer care truly looks like and made me feel seen and valued. Kallen is truly an angel, and I am deeply grateful for her.

Still the worst cvs ever. Literally takes 12 years. When you walk inside they are just talking and…read morelaughing I'm not sure if they think it's cool or something because they talk so loud like they want people in the store to join there conversations. Mind you this is the pharmacy, just obnoxious and unprofessional. And you need to be ready to wait 30 minutes if there's more in one car in the line. They suck so bad.

2 issues: 1. WHY are the signs in your isles ONLY in…read moreSpanish? This is Rockwall Texas, do you not have the common courtesy to realize citizens of this town might ALSO need a bit of 'product location' assistance? 2. Three female Employees standing in the main isle 'swearing a blue streak' at their workload & unfair management expectations! Come on Walmart, get your act together!

The line was super packed only one worker, only had 5 items while some had more they wouldn't open…read morea new register, and felt kinda boring, still not good for this kind of problem

Great Staff When I Was 15 They Let ME get 5 dollars of food FOR FREE. Amazing Staff and People if…read morethey are nice they will pay for you (Gotta be a kid or broke) but my sister needs a vape for anxiety she is only 20 and her birthday is in 3 days but they STILL SAID NO. but they have great snacks good food and had just good stuff but they never restocked until they are deficient like OUT OF STOCK for 3 - 4 days I wish it has 24H system but just good in general.

Great place all around! People are very nice. The food is wonderful! Highly recommend the food and…read moreordering! Has a place inside to sit and chat with others there, while you sit and eat or drink coffee. Everyone is treated like family. Good place to catch up on the gossip around town.