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    Walmart Supercenter

    1.9 (92 reviews)
    Closed 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Mega sized Fiery mix, two 25 count Takis minis & a skittles & starburst full sized Halloween pack.

    Driving from the Buffalo Creek/Chandler's Landing area, I walked in 7 minutes to close because my child had to provide snack for his class that he told me about last minute. I had just made it home from a long day at the office, If not I would've waited until the next day to avoid putting myself at risk going out alone that late at night! As I walked in I heard a female yell saying, "uh huh get out!!!" I assumed the four-six females were talking loudly amongst each other about something that happened as young kids do when gossiping. Then I heard it again and even louder and heard the pigtailed female yell at the greeter as to why the hell he let me pass and he needed to be turning people away?! So I turned around because I knew it was directed to me at that point and if looks could kill I would've been carried out on a stretcher from a homicide!!! The main doors opened when I walked up to the door, they were not locked before closing hours! I did have 7 minutes and only needed 5 out of the 7 to run in and out! I've never had a store reject customers in open operating hours of business ever!!! Money is money and companies need money to stay in business. I guess a paycheck or raise isn't important to the pig tailed girl. Wasting 1 minute on seeing who she was talking about; one of the girls told her she has 6 minutes until close and to calm down and she was just popping off but I didn't have time to entertain her foul language 3 year old temper tantrum and risk get kicked out. I just needed the quick snacks and I was in and out! I arrived at the self check out line by 10:59 and was held up by other people checking out. I assume she didn't think I spoke English or something and just kept death starring me the whole time I was waiting. The female that told her to calm down pointed me to the register becoming available so I could finally check out. (she was nice and understanding she deserves lead or manager position and a raise!) Then after rude girls tantrum, as I was scanning my items with the gun to avoid using bags (still trying to make it easy for her job) and she comes up to my cart to assist me to move my box of chips when I can clearly do it myself only having 4 items and when I scanned it without her assistance she laughed in my face trying to trigger me. She just does not know I am trained to not feed into childish tantrums and to stoop to that level and catch a case. I come from a military background and spend my WELL EARNED INCOME for my children & your employees to remain employed! Just to be disrespected in that manner is unacceptable!!!!! I will keep my income at the places I've been shopping at and I will definitely let my Rockwallian friends know my experience and not to use this location to avoid having the same experience regardless of their appearance of ethnicity. I'm sure my wealthy buddies, Charlie & Lala Villanueva, La Mesa, Shaq & Ash and Clarence Jorif or Chris Nash wouldn't have had that experience if they walked in at that time or if they were with me. I guess we'll just keep our business at Kroger & Costco on the 75032 side and most definitely the Highland Park area from here on out. It so Sad that I have to drive out of my way to get great service elsewhere period. The pig tailed girl needs to be reprimanded for treating high dollar spenders in that manner. Especially the military individuals that serve this country and that fights for the people when Rockwall is the most respected Military Supporting county in Texas!!! She belongs at the Broadway location, Mesquite or South Dallas locations where she would fit in perfectly and maybe would be challenged there for treating people that way. I wish you hire your future employees and challenge them to react better in these types of scenarios to make sure they're representing Walmart to the best of quality. You know with Great Value lol

    Always a line at the return counter - even at 9 a.m. - even with 2 people working at the counter. :-/
    Diane D.

    Today I'm giving Walmart 1 star for the absolute horrible way I was treated by their pharmacist - "Jamal". If I could give them ZERO stars, I would. I had just come from the vet with my little 5-pound doggie and had to bring her into the store to get her prescription filled. Because it was too far to drive home and too hot to leave her in the car, I brought her in and had her in a little carrying bag. It's 10:00 a.m. in the morning and I'm waiting very patiently in the drop-off line while the three people working behind the counter were all busy waiting on customers who were picking up. I wait...and I wait some more (patiently). I even leaned into the window so I could make sure someone saw me waiting. After 10 minutes of patiently waiting and customers dispersing, I walked around the carousel display and politely asked if anyone was working drop off windows. At this point the pharmacist on duty ("Jamal"), said he would be right with me. Fine - I go back to waiting at the window where I customarily wait when dropping off perscriptions because it's the one that is always manned. "Jamal" walks over and makes it a point to tell me that he'll wait on me at the other window (OK, fine). I hand him the prescription and he studies it and looks puzzled and mutters that "he'll have to call on this one" and begins to walk off only to return right away and point out that the prescription is missing my dogs date of birth. Ohhhhh-kaaayyyyy... He hands me the script and I write it on there thinking that's all he needed. Then he started nit-picking and said that my complete address needed to be written on the prescription not just my street address (Hey, I didn't write the perscription, my vet's office did). So I complied and wrote down the city, state and zip. Can you fill my prescription now??? Then he said that it was missing "the breed, the owner's name and whether the dog was male or female". Good god, are you freakin' kidding me???? I explained we had just come from the vet's office and asked if he could call them. He said, "No". I asked if they could fax in a revised prescription and again he said, "No". I asked if I could write my name, breed and sex of my dog on there and again he said, "No". This guy had an arrogance about him and wasn't going to fill my prescription and was letting it be known that he was LARGE and IN CHARGE. . I ended up taking my perscription to Walgreen's and they didn't even bat an eye when I dropped off the script. The only question she asked was "what time do you want to pick up your prescription?" So much for it being a "state law" saying that all that info. had to be written on the prescription! This guy had no reason to act like such a jerk, especially when I had been patient and compliant. I don't know if he woke up in a bad mood that morning and didn't want to be at work on a Saturday, or if he didn't like that I brought my little dog into the store, or if he didn't like that I asked if anyone was working the drop off window, or maybe he had problem with the color of my skin? He just had a bad attitude all the way around. Even the customer service rep. that I spoke with at their headquarters agreed that this dude was just being an ass. (She couldn't have been any nicer!). I guess we'll just have to wait and see what the State Board of Pharmacy has to say about it when I file my complaint.

    Hospital visit. Can only catch an increase now everyday.

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    6 months ago

    Standard (but very busy) Walmart. Getting on and off I-30 heading east was a bit difficult, but the store was fine.

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    1 year ago

    Return desk - 8 customers waiting in line, 1 employee working. I asked a cashier if he could call for help, he flat out said "no." Horrible.

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    3 years ago

    I did a pick up order and it was completely wrong. I will be going to Target from now on!

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