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    McAlister's Deli

    3.1 (93 reviews)
    InexpensiveDelis, Salad, Sandwiches
    Closed 10:00 am - 9:00 pm
    Updated 1 week ago

    McAlister's Deli Photos

    MCALISTER'S DELI ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Ice cold water
    Layla B.

    The service is really nice and kind and this is probably the nicest Mc Alisters that I have ever been.the food is very good the water is the best water I ever had.

    Drink
    Beth M.

    2nd time have been here in a week. The harvest chicken salad sandwich is great. Shout out to Shy for keeping my drink refilled, it was very appreciated.

    Yuck
    Dale Z.

    Food was prepared sloppy, thrown together. The strawberry shortcake was served literally frozen solid. The chicken was disgusting and chewy, the veggies were wilted. The entire meal was a total waste of money. The teenagers who were working need major training in customer service, half the time they are all congregating in the back while NOBODY is at the front counter and customers have to stand there waiting for someone to appear. This location needs major management/ leadership help.

    Idiots

    I would pay to give ZERO stars... ordered a King Club with no honey mustard add mayo, confirmed twice while ordering and once while I was waiting 17 minutes for my one sandwich to-go. The people in line behind me were eating for 10 minutes by the time I got mine. The place was not busy. And it was WRONG! I said no honey mustard and add mayo three times. You know why I asked three times? Because the F it up every time! So now you know how incompetent the workers are. Let's discuss the filth. The subway tile on wall behind the register looks like it was cleaned with a mop after the they mopped the parking lot. The kid working the expo/pass was eating a salad while preparing trays for the dining room. He came out and asked me if I was waiting for an order with salad dressing on his face. Then at minute 15 someone asked if I needed to place an order. Pathetic, disgusting, inaccurate, incompetent and grimy! I will never be back and this is going on Nextdoor, and local neighborhood Facebook pages and IG. Winners of the worst of the worst! You suck!

    This table has been empty since I got here 15 minutes ago. Yuck.
    Chelsea B.

    I love McAlister's and eat at the location close to home often. I'm in Rowlett tonight, so I stopped by this location. It smells dirty. It is dirty. Vacant tables are filthy with old food sitting on them. Employees who seem tired and irritated. The lids at the drink station are scattered all over and there is something sticky on the counter top. There is a box to advertise something about McAlister's kids, but it's empty...so it just looks out of place. The young girls and guy working seem to be friends, but no one seems to be doing much work. No one was at the counter when I walked in and the girl who came out to help me had a jacket sloppily hanging halfway off. The food was still good, but the staff and cleanliness of the restaurant need work! I think I'll stick to the Wylie location in the future. It's clean, and the customer service is top notch.

    Receipt showing order and what was received!
    Anne K.

    Ordered online tonight and specifically requested BBQ chips and receipt even states this and I receive plain sea salt chips. Can't even get an order correct!

    This picture doesn't do justice to all the water on the floor.
    Christy H.

    We come to McAlisters all the time. I'm not sure I can come back. They decide at dinner time, hours before closing to scrub the floors. They put water all over to where it is a safety hazard. The girl who is cleaning the floor decides to squeegee the floors to get rid of the dirty water and then puts the mats back. She then walks right past the sink messes with her hair walks right to my waiting food and then picks them up and brings them to me with her hands all over every thing. They used to have the best manager. I'm not sure what happened to him, but they need to bring him back.

    Mcalister's Famous Tea

    See all

    3 months ago

    great food and didn't take long for my food to come it is really good and recommend people going there

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    27 days ago

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    2 years ago

    McAllister is always good and clean. Love their french dip sandwiches! I was get a cookie for dessert and they are good.

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    3 years ago

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    Ask the Community - McAlister's Deli

    Review Highlights - McAlister's Deli

    The fact that I have not eaten the best sandwich of my life at Mcallister's is the reason I couldn't quite give this place five stars.

    Mentioned in 4 reviews

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    McAlister's Deli - delis - Updated July 2026

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