Every time I come to this location order something no matter what it is it's always goddamn wrong I just left this location. Ordered the Chicago French dip supposed to have peppers and onions and I don't What I got was a regular French dip with nothing else on it. It wasn't even any cheese or onions in it. I paid $1.25 extra for the Chicago French dip. Always every time I get something it's wrong read more

I arrived at this location and placed a to-go order. Waited 30 minutes, staffing clearly cannot keep up with the amount of people/orders. Once they called my name, I took my food and left. When I got back home ready to eat my food, the order was wrong. I double-checked my receipt and the order put in looks correct, but the kitchen made entirely the wrong item. Extremely disappointed and very hungry. read more

The service is really nice and kind and this is probably the nicest Mc Alisters that I have ever been.the food is very good the water is the best water I ever had. read more

McAlister's Deli - Ice cold water - Delis Near Me - Rowlett, Texas

2nd time have been here in a week. The harvest chicken salad sandwich is great. Shout out to Shy for keeping my drink refilled, it was very appreciated. read more

McAlister's Deli - Drink - Delis Near Me - Rowlett, Texas

They forgot my chips that I paid for and they didn't cut my sandwich in half also a 30-40 minute wait for food like what is taking so long? Not reasonable for the price. read more

great food and didn't take long for my food to come it is really good and recommend people going there

McAllister is always good and clean. Love their french dip sandwiches! I was get a cookie for dessert and they are good.

Love going to the Rowlett McAlisters. There most days getting their tea on the Tea Pass and Shy is always happy to greet me each time I stop by. She knows what I want and always happy to help and ask how I am. She is terrific . Keep up the good work! Lori read more

Food was prepared sloppy, thrown together. The strawberry shortcake was served literally frozen solid. The chicken was disgusting and chewy, the veggies were wilted. The entire meal was a total waste of money. The teenagers who were working need major training in customer service, half the time they are all congregating in the back while NOBODY is at the front counter and customers have to stand there waiting for someone to appear. This location needs major management/ leadership help. read more

McAlister's Deli - Yuck - Delis Near Me - Rowlett, Texas

My order was cooked very well and the portions were great, the staff were incredibly kind, and the price was fair- dinner for two plus desserts for just $30! This is a great establishment. read more

When it's been a long day and you need a place to eat, McAlister's is just the place. Ambiance is chill and inviting. Slightly dirty, but after all it is a restaurant with many people coming in and out every day. The people working here are usually pretty decently nice and polite. At another location, the service was awful (including an instance with them yelling at us to leave the second we come in because they didn't want to work anymore) but that isn't the location I am reviewing. Lastly, the food was decent, and left me with a full stomach. However, I believe the real greatness of this deli are the drinks. The famous sweet tea and lemonade are my go-to's for here. These drinks hardly ever let me down. All in all, great ambiance, great service, and decent food. read more

The woman named Alexis was so nice and so accurate. I ask for her every time that's how good of a worker she is. She's a hard-working worker. They should have more people like Alexis and she's so kind and sweet! read more

I cater food all the time to offices, specifically the potato bar and they were the most stingy set up I've ever seen. Not only did they make me wait a absurd amount of time to be spoken to (had I not called out I was missing my chili), the manager completely disregarded me as well when I mentioned the large discrepancy. Do not order catering here. read more

Like other reviews have said, staff are friendly and nice, but no one can get an order right. Third time we've been and the order was incorrect. Place wasn't busy either. Judging by the reviews this seems to be a consistent problem and just like other reviews, we confirmed multiple times, the ticket even reads "no mustard" and yet it's still there. read more

I would pay to give ZERO stars... ordered a King Club with no honey mustard add mayo, confirmed twice while ordering and once while I was waiting 17 minutes for my one sandwich to-go. The people in line behind me were eating for 10 minutes by the time I got mine. The place was not busy. And it was WRONG! I said no honey mustard and add mayo three times. You know why I asked three times? Because the F it up every time! So now you know how incompetent the workers are. Let's discuss the filth. The subway tile on wall behind the register looks like it was cleaned with a mop after the they mopped the parking lot. The kid working the expo/pass was eating a salad while preparing trays for the dining room. He came out and asked me if I was waiting for an order with salad dressing on his face. Then at minute 15 someone asked if I needed to place an order. Pathetic, disgusting, inaccurate, incompetent and grimy! I will never be back and this is going on Nextdoor, and local neighborhood Facebook pages and IG. Winners of the worst of the worst! You suck! read more

McAlister's Deli - Idiots - Delis Near Me - Rowlett, Texas

Had gotten my order wrong again getting kinda sick of this With shit staff they have miss when they actually had people who actually cared about service now it wait for a long time for your order then they don't get it right why the hell do people go to this place it a shitty ass McAlister's read more

I love McAlister's and eat at the location close to home often. I'm in Rowlett tonight, so I stopped by this location. It smells dirty. It is dirty. Vacant tables are filthy with old food sitting on them. Employees who seem tired and irritated. The lids at the drink station are scattered all over and there is something sticky on the counter top. There is a box to advertise something about McAlister's kids, but it's empty...so it just looks out of place. The young girls and guy working seem to be friends, but no one seems to be doing much work. No one was at the counter when I walked in and the girl who came out to help me had a jacket sloppily hanging halfway off. The food was still good, but the staff and cleanliness of the restaurant need work! I think I'll stick to the Wylie location in the future. It's clean, and the customer service is top notch. read more

McAlister's Deli - This table has been empty since I got here 15 minutes ago. Yuck. - Delis Near Me - Rowlett, Texas

Ordered online tonight and specifically requested BBQ chips and receipt even states this and I receive plain sea salt chips. Can't even get an order correct! read more

McAlister's Deli - Receipt showing order and what was received! - Delis Near Me - Rowlett, Texas

We come to McAlisters all the time. I'm not sure I can come back. They decide at dinner time, hours before closing to scrub the floors. They put water all over to where it is a safety hazard. The girl who is cleaning the floor decides to squeegee the floors to get rid of the dirty water and then puts the mats back. She then walks right past the sink messes with her hair walks right to my waiting food and then picks them up and brings them to me with her hands all over every thing. They used to have the best manager. I'm not sure what happened to him, but they need to bring him back. read more

McAlister's Deli - This picture doesn't do justice to all the water on the floor. - Delis Near Me - Rowlett, Texas

I love this place. It's my go to for salads. They make a couple of really great salads. The grilled chicken salad is my favorite with chipotle ranch. The Southwest Chicken and Avocado is my 2nd choice. It's so hard to find good salads out there. Too often they just throw in some lettuce and a few scrawny tomatoes and call it done(not a salad). The only thing I would change with the salad is maybe using grape tomato slices instead of diced regular tomatoes read more

Love that super stack club with a cup of soup makes for a perfect lunch. I don't know why Yelp wants me to leave 85 words or whatever but here they are read more

Enjoyed a light lunch at McAlister's Deli today. The restaurant is clean and food came out super fast. I ordered the McAlister's Club sandwich. You get 4 of these thick chunks of layered sandwich, complete with meats/cheese/spring greens/tomato and honey mustard and mayo. The mustard gives it a nice flavor. You can get a side and a pickle spear with it. The pickles are not sour and have a great texture and crunch to them. I got the bbq spud chips and they are kettle cooked bbq chips. Their tea has a nice flavor and strength, not all overly water down. It's a good place to swing In for a quiet, light lunch. I am here on a Monday at 11:30 am. The busy lunch crowd may not have hit yet. read more

McAlister's Deli - Mcalister's Famous Tea - Delis Near Me - Rowlett, Texas

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Service was terrible, not enough employees to man the counter and the to go counter. Kitchen service was slow getting food out! Employee at the counter was rude. read more

Had the smoked Pepper Jack Turkey sandwich and it was very good. The ciabatta bread was exceptionally soft and fresh. This is usually my go to sandwich and I can sure tell that inflation has caused the quantity of the meat and cheese to be much less. read more

Ordered for delivery 2 Memphian sandwiches. Both were prepared the same when it came to meat and cheese. 1) Roast beef was horrible, chewy and not edible. 2) Turkey only on 1 side of sandwich and very little 3) Ham was only on 1 side of the sandwich. Not enough to make up for the lack of turkey. Overpriced for what we got! read more

McAlister's Deli - 1/2 of sandwich. No ham, small blob of turkey, chewy roast beef - Delis Near Me - Rowlett, Texas

First time here...probably last time, for me at least. Cute place and concept. The staff was friendly but $34 for two sandwiches, a salad, and two drinks is a bit steep. I had the rueben with potato salad. It was just blah...the bread wasn't grilled, corned beef was tender, but the sauerkraut has no flavor. Potato salad was meh. I can make better at home for a fraction of the cost. Bummer. read more

I'm a big fan of good food and good atmosphere and McAlister's has never failed me. I placed my order and received my meal in less than 10 mins. I ordered the Southwest Cobb Sandwich and salad and it was absolutely delicious. And I love that their menu features half options for people with smaller appetites. The food is wonderful, atmosphere quaint, and their variety of teas is to die for; but what really keeps me coming back for more is their rewards program. I am a big sucker for rewards and free things. McAlister's new app makes their whole experience ten times better. You can order your food on the go and the more you use the app the more rewards you'll receive. You even get a free tea just for joining. I will definitely be coming back! And best believe I will continuously be using my new app! read more

McAlister's Deli - Delis Near Me - Rowlett, Texas

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The service I've always received from the McAlister's staff has been great, very accommodating and effecient considering staffing. My new sandwich favorite is the Jalapeño Turkey Crunch, delicious! I think McAlister's as a whole is just an "eh" choice, hence the 3 stars. But this particular location is great! read more

$5.49 for a bowl of soup. I got a small cup filled 3/4 full! Placed next to a 8.4 fl oz izze can for comparison. I even asked to see the size difference between a cup and a bowl. Not the container they showed me. This is how much I expect from a cup, not bowl. Feeling ripped off! read more

McAlister's Deli - Joke of a bowl portion - Delis Near Me - Rowlett, Texas

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Food is always great and service as well! They are short staffed every now and then but they always deliver when needed this sandwich is great! read more

My family and I love McAlister's. The food is always fresh and hot. I love the ham and cheese toastie and often my husband and I will go in for the Giant Spuds...so delicious! They have the best iced tea whether you like sweet or unsweet - it's the best around! The only issue we ever have is when we order take out. Without fail, they also forget something whether it is a sandwich or a side. It is highly important that orders are checked and double checked especially when the order is leaving the store. It takes a few seconds to double check an order but it makes a lasting impression on a customer. We always check the bag but have gotten to the point of no longer ordering take out from McAlister's because of the issue. We would order take out more often if they could get it together. read more

I suppose I should start off by saying I'm a bit biased since I have always like McAlister's, though I am much more familiar with a location in my hometown. Heck I used to sneak out of high school to go eat lunch here! If you're the kind of person that likes a good sandwich, soup, or potato for pretty cheap and pretty fast, then I don't know of any place better. I ordered a meal over the phone. I got a bacon spud (my personal favorite at the place) and also ordered a chicken salad sandwich for someone else. When I got to the restaurant the food was ready. I hate calling in and arriving and the food's not ready. What's the point of calling in then? Didn't have that problem here. I devoured that bacon spud. It smelled so good that after I put it in the trash my dog dug it out when I wasn't in the room and ate the skin. He is 8 years old and that's the first time I've ever seen him dig in the trash can for something. The people seemed really nice, though I only talked to one person specifically. The prices are great considering the quality of the food. I've also heard the tea is to die for, but I'm not a tea drinker. Overall, I guess it's one of those places you either love or hate, sort of like Quizno's. read more

I just had my birthday lunch here with my cousin! First time going to a mcallister! I was told that their sweet tea is the best so I had that and it was pretty good! However, I dont think it was THAT great! I still like chicken express ice tea or chick fil a ice tea better! I had half a sandwich and a half of a salad, along with a cup of soup. I got the half of french dip sandwich and cesar salad, both were delicious! and the country potato soup was just okay...not the best! I would definitely come back to try other sandwiches! read more

Being a vegetarian, it's hard to find a really good meal at a fast food restaurant other than salad. McAlister's has a vegetarian chili that is really good. I can stop there while I'm out on a cold day, and get warmed up quickly with a hearty chili. read more

McAlister's Deli - Delis Near Me - Rowlett, Texas

Love the chicken dumpling and potato soups! The salads I've gotten have not been a disappointment and very filling. Kids meals are a good proportion, however sometimes the fruit cup I've gotten has not always been fresh fruit! Marshmallow rice krispy is delicious and huge. Sweet tea is good and the berry lemonades (when made right) read more

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for starters, the lady who took our order complimented my glasses, was super kind towards me and my fiancée, workers were working hard, and also kind. we decided to sit outside and it's clean for the most part, very nice for a healthy easy night. our food came out quickly and it's delicious. I will be coming back here, I really appreciate y'all. remember everyone to be kind to employers/employees. you will get amazing service in return. it costs $0 to be nice. read more

This is our closest McAlisters so we always come to this one..but every time we do they always mess up our order or they don't get the order right. My bf and I usually always get the same order and sometimes one of ours is always different than the other (size and toppings when we order it exactly the same), I'm not one to really care but it's just this place almost every time with our orders being messed up. read more

Wanted a quick dinner after a long day, and when we arrived the kitchen had been cleaned up and the restaurant was empty. This was about 45 minutes to close, and they had no interest in making any food. This place has been going downhill for years, with rude staff, and wrong orders, but now it's the pits. There are much better places nearby who want your business, so drive right on! read more

Man I stop by to get a bit to eat and I know these teens work hard they where busy great service and the nicest employee who help bring my child her booster seat thank you man shout out the the tall Hispanic dude. For doing that thanks. read more

Ordered few sandwiches online. The big girl that works their is extremely rude. Has no customer service experience. I went up and asked her if that is my order siting on the counter next to her. She told me she will check in a minute. Then she goes and gets more drinks for other orders & those customers aren't even there to pick up their order. After several minutes later it was my order that was sitting on the counter whole time! Not going back to this location. read more