Can you guys keep the air conditioning unit from dripping condensation on to the salad dressings on the salad bar? If not sure, ask city health department to recommend you a repairman. Granny gonna miss her Jason's Deli salad with her favorite dressing until she can be assured it is safe. read more

I've been to this location several times now. I've never been disappointed with the food; however, it's kind of a hit and miss with customer service. It always seems like some young teenager working the register who doesn't really want to be there. Also there have been times their ice cream machine runs low and starts spewing ice cream everywhere when you pull the levers. There staff definitely need to check on the machine more often, plus they often run out of ice cream cones and chocolate syrup from the pump dispenser. The atmosphere is fine, and there are usually staff keeping the tables clean, and the floors free of debris, but that ice cream machine though. ‍ read more

Do better Jason's deli. My expectations for you are much higher. There was barely any meat on this sandwich. read more

Jason's Deli - Deli club with Hartley any meat - Delis Near Me - Rowlett, Texas

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The past three times we've ordered sandwiches from this location we've been progressively more disappointed. They weren't made to order, lacked the ingredients stated on the menu, and were skimpy. Included chips were never included. Service wasn't forthcoming. For a fifteen dollar sandwich, I'd like a bit better, please. read more

Not handicap friendly. Spaces right at the door are for carry out only. Handicap parking around the corner is not convenient. I use a cane so can't carry a tray. The helper couldn't speak English and kept shoving the tray at me. Got it carried to the salad bar and that as far as I got with assistance. Won't go back read more

We went for a late hopefully quiet lunch. We were greeted with slamming dishes, conversations between employees at the level of yelling, and a menu that left a LOT to be desired. Lunch was okay, not worth the price paid. The tables do not have salt/pepper or napkins. You have to go find it. Not what a restaurant is known for. read more

Generally speaking this is not a very clean place. The restrooms are insanitary. Food at Salad bar is stale and grapes rotten. Unfriendly service. read more

My kids and I had a great experience here! Every worker was friendly and the food was delicious. Not sure about the bad reviews below -- we will definitely be back! read more

The salad bar lady will give you the side eye when loading up your to go box. Sorry but not sorry, I'm filling that thing full each and every time. No different than taking 3 trips while dining in. Other wise it's fresh and on point. read more

Ordered a baked potatoe on Uber eats, it was rock solid and not cooked. They both point the finger at eachother for a refund and neither of them will. Update: called back and this time spoke to the manager Sara, she recommended I attach her name and number to customer service of Uber eats I did and after being denied a refund all day they finally approved it! read more

Took my wife for her birthday lunch and got sick off the Italian sub and broccoli soup, spewed all night and morning. Won't be returning.

Been a while since we visited. Service was good as was food. Justin, an order taker, was really impressive. My wife started placing her order and realized I had not made up my mind on a soup. We yielded to next person in line. Asked Jason what seasonal soup was. Then restarted our order. Jason remember what my wife wanted, and then focused on me. Prompt and courteous. Thanks Justin! read more

I've been eating there since it opened. good food and great service. Good food . I always eat sandwiches, I , have never tried the Salad Bar read more

Fast food deli fare. Lots of sandwich, salad and soup choices. Everything fresh and appropriate temp. Average service. Dining area seating could've been cleaner. I had a combo, 1/2 chicken salad on croissant and cup of broccoli cheese soup. Tasty. read more

Excellent customer service! Great food! Clean and salad bar fully stocked and ready to choose from. Had soup and salad and enjoyed it so much! read more

sigma sigma boi :p gud cleaning :3 gud food :3 gud prices :3 gud service :3 ambience kind of bad but me no care :3

Clean restaurant with nice employees; can't really ask for more than that. The salad bar in the middle had fresh ingredients and the gentleman at the register was patient with answering questions we had. Overall 5/5, recommend this particular location. read more

I made an order online to pick up on my way home. I went to pick up my order and when I went to pay they asked for a tip- not quite sure why because they assembled my order and I picked it up. When I got home I found that I was short chips. I called back and they asked if I was close by and I said no - I informed them they should double check before they send it out. But hey that would require attention to detail. Just irritated read more

The best salad bar is at Jason's Deli and even though they have raised the prices on it it is still worth the money. You have the standard salad fixins along with several side salads such as a mustard potato salad, Italian pasta salad, corn relish and more. Add to that the variety of toppings along with humus and as many green olives and whole hard boiled eggs as you want. And that means now that sweet tomatoes is gone they are the most affordable salad bar you can easily find because Souper Salads is great --- if you can still find one. Bottomline if you are smart you could get all the key ingredients for a great salad already chopped, sliced and diced - buy your own lettuce and favorite dressing and you could easily have the makings for a lunch salad at least two days on hand. With maybe a side potato salad with your dinner. And we have not talked about their sandwiches and baked potatoes plus brewed ice tea! I will close with the great customer service the young staff provided this evening. read more

This location is close to home, but we don't hit it as much as the downtown Dallas one. With that said, it's still very good. It's a chain, so no matter which you go to chances are, if you like one you'll like them all. They make some really good sandwiches, but for me the star is the salad buffet. 90 percent of the time it's what I order. The only thing missing for me are black olives. And after being a total health nut by eating a salad, you can destroy any depressing feelings by gorging yourself on free soft serve ice cream. read more

Jason's Deli - Salad buffet - Delis Near Me - Rowlett, Texas

Over priced over cooked meat. I can't believe the best item on a so called deli's menu is a baked potato. Get Boars Head at Kroger's and make your own. . read more

I actually enjoyed my meal here. The soup was good and the sandwiches are decent size. The best part is the free ice cream though. There is never a big line and plenty of seating. It seems a lot like a school cafeteria though and the order section is just awkward. read more

They have an incredible salad bar with all my favorites to go on a salad. Everything is really fresh and I come about 2-3 times a week! Since COVID I have not been able to find a decent salad bar, but this place has it !! read more

Whoever Dan is (who claims to be the owner) needs to learn that treating people like shxt gets you jack1 shxt. If someone says their order wasn't satisfactory, you don't place the blame on the delivery service. Got the right order but it wasn't made properly so that circles back to the restaurant which should now be taking responsibility and compensating the customer. Horrible customer service and the salad wasn't a salad at all so do not go to this Jason's deli... its worth the extra few miles to go to another one in the same area. read more

let me down ..... NOT THE RIGHT ORDER . NO EGGS. I will say that this Jason's has no control on their employees I order a lot, During the day they are playing grab ass and joking around. I probably ordered over $300 plus and I am done . I WILL MOVE ON....... read more

Service was very unacceptable. My family and I went to eat around 4pm and poi most of the food was not fresh at all and the place was extremely dirty. Idefinitely not recommend eating here read more

I have eaten here several times and it's basically ok. Today I ordered the grilled cheese and tomato basil soup and the grilled cheese was two slightly toasted pieces of bread with a single piece of cold cheese. Disappointing! Update! Went back and this time the grilled cheese was a grilled cheese! I will start checking my food before I leave the drive-thru from now on! Upgraded to 3 Stars! read more

We placed an extremely large order and everything was ready in thirty minutes. The staff was extremely nice and very helpful. Vanessa the manager did an amazing job and very hospitable. Will definitely return! read more

I used the drive thru window to order my first meal at this location. Its brand new and the staff are all new also. Everything came out better than expected. My order was a little abnormal and the drive thru attendant had to ask for help. Everything came out perfect and im happy to leave a great review for this place. Good to have a jasons deli in murphy. read more

Jason's Deli - Delis Near Me - Rowlett, Texas

Online ordering platform is terrible. Drove 15 mins to pickup, waiting curbside for another 5-7 mins. Walked in and gave my name 4 times to 4 different people. The manager first question was "did you hit confirm twice"...must be a known issue. Get with the times. read more

Ive ordered twice for delivery. They cant seem to send me what i order. Never again from Rowlett jasons deli. They suck!

Decided to give Jason's Deli in Rowlett a try, since I had a positive experience with a Jason's out in Arlington. I ordered a California Club, got my dine-in number and sat down. I figured they brought the food to the table, so I sat and waited for my sandwich to show up, which I figured would not take a long time because they were not that busy. After about 5 minutes, I went to get my sandwich, but I saw other customers being served at their tables. Not a big deal, but when I sat down and took a few bites, I realized I had more bun and lettuce than turkey. Needless to say, I will have to pick up something else on my way home, because I don't trust asking them to fix this situation. For what it's worth, the sandwich was not bad, but it will be a long time before I come back to this particular location. read more

Jason's Deli - This is half of the sandwich... - Delis Near Me - Rowlett, Texas

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I have eaten here a couple of times recently so am updating my review. We came in around 5 o'clock on a recent Friday and although they were not busy, virtually every table and booth in the restaurant was dirty, stacked with dishes. We started to leave, but finally found a clean table. I would say the food is the same I posted before-survival food. Nothing memorable at all. read more

My boyfriend and I go here for lunch or dinner very often. Mostly before grocery shopping at target or PetCo (Petsmart maybe?). We love it. The staff is the friendliest in the world! Seriously, everyone looks like they love thier job. They smile and welcome us, they ask us if they can pick up dishes when we appear finished with them. The manager greets us almost every time we are there and makes us feel like we get special service. It's always clean, everything on the salad bar is stocked and cold and I don't think I have ever actually seen a line, but it's quite busy. Highly recommended. read more

My previous review of this restaurant posted 3 days ago was extremely long and in rewriting this review, I want to make sure that this is seen by other customers, managers, owners and employees, both current and future and not overlooked due to how long it originally was. The key points in the original review were the restaurants uncleanliness near and around the salad bar, the cooks eating over the food in the kitchen, no hair nets, hats or gloves being used by food handlers, manager on duty adjusting his ponytail near salad bar, employee wiping her nose whilst attempting to clean the bar area without gloves, sticky condiment containers, untrained staff on customer service and food handling protocol and the fact that someone was allowed off the street to fill a cup with a drink. Most everything mentioned here is an absolute violation and we hope this is immediately taken care of especially in light of the corona virus pandemic currently happening in America. We refunded our order, left and will not return. read more

Excellent and great selection of food. Always taste fresh. Service is good too, especially through the drive-through.

The food is just so freakin good. The salad bar is amazing!! They are always very clean and i always see people cleaning up when i am there (always good to see in a restaurant) also, free icecream! read more

Good food and casual dining. This restaurant has good sandwiches and an excellent salad bar. They need to put extra bowls on the salad bar for pastas an desert. read more

Jason's Deli - Delis Near Me - Rowlett, Texas

Outstanding customer service. Johnathan helped me at the drive thru today. He was so helpful and kind while I fumbled for loose dollars and change after I realized that I had left my debit card on my desk at work. He went above and beyond, and the food was great too! read more

i won't return as long as they are still only allowing one trip to the salad bar. its outrageous and beyond ridiculous