I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

This place is absolutely great. A few days ago, my PC wouldn't start up... crisis! Since I had…read morenever before had a computer problem I couldn't "fix" I had no idea where to take it. I checked a few on-line reviews and made the short trip to PC HELP. Tom immediately made me feel confident I had come to the right place. Leaving the computer in the shop, I was prepared to bed computer-less for a couple of days. Nope, after only a couple of hours I got a call from PC HELP. The gremlin in my PC turned out to be a dying hard drive. Tom told me the cost to repair (which was very reasonable), and I gave the go ahead. So, my trusty HP computer got repaired quickly and competently and I am delighted. Good service, quality work, reasonable price, and quick repair time. I recommend PC HELP strongly and without reservation.

Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

he's not exactly quick, or honest, or good at what he does, but he *is* affordable & he really…read moreneeds the money, so if you're frugal like me, give him a try - after reading these tips: 1. BACK UP EVERYTHING half the computers I've taken here came back with the hard drives wiped clean. The other half got lost & he doesn't seem motivated to do anything about that. 2. Call before visiting. some shops would call you if there's been a delay. Most will call or email when the work is done. That's not Jimmy's style, so if he told you it would be ready last week, save yourself a trip by calling to make sure. 3. don't bring the charging cable. he's got plenty that will work with most devices & will probably lose yours anyway. 4. be patient James doesn't have a great short term memory & may ask several times what your name is & what brand your computer was & what he was doing to it. maybe put the important info on a notecard affixed to the device. large print. 5. inspect the device before leaving with it. did he put all the screws back in? does it boot up? this could save you a trip or two. 6. Try it yourself first. there are probably a few videos online that explain what you need done. DON'T UNDERESTIMATE YOURSELF! you can do hard things well. if you get stuck or don't have the time, Jimmy's got you. 7. make your device unique Jimmy's got a dozen stacks of silver & black laptops & tablets. put stickers on yours or paint a corner with nail polish. bring it in a neon green box or something.

Very knowledgeable, reasonable and experienced. needed more characters to post so here they are.read more

Found Cory during a Google search to get my work Mac fixed. His prices were amazing if he can fix…read morethe damage. The area was tucked away but I found it easier base on the photos from Google. Although the water damage was unrepairable I'm still recommending this location. 3Reasons: 1. Response time. 2.professionalism 3.Price In fact I already recommended Cory ! So if your tech needs a fixing check them out!

I found this place on yelp and it was close to my home. The guy Corey was nice and very pleasant. I…read moreneeded to get my computer screen fixed. He did a great job for very reasonable price. He was more affordable than other places I called. I will definitely go back to him if I need anymore help with anything electronic.

Very responsive, fixed all the issues we had for the last six months!!!…read moreWhen a virus popped up, they immediately removed it.

I been waiting a few months to get my computer fixed. I reached out to the owner and he told me he…read morewas out of the country. I wasn't notified of him leaving or the progress of my computer. I paid my money upfront and expect better service than this. I will change my review upon the completion of my computer being fixed.

This shop has been serving me for the past 14 years, I have No complaints.. I recommend them to…read moreanyone in the DFW area.

Paul was super helpful! I brought my laptop in because I thought it was running slow. I will return…read morefor all my computer needs. Great service!

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

My review of Joan, Store Manager, Irving TX Best Buy…read more I've been a loyal Best Buy customer, spending over $10,000 in the last month alone, but my experience with Joan, the store manager at the Irving, TX location, has completely turned me away from the company. When I tried to return a defective receiver that was just two days outside of the return policy, Joan was incredibly rude and unhelpful. I wasn't asking for special treatment--I simply expected some flexibility and respect given my long-standing business with Best Buy. Instead, I was treated like my loyalty meant nothing. What makes it even worse is that if I had purchased this item from Amazon, I would've been well within their return policy. I specifically chose to shop at Best Buy instead of Amazon (even though the price was the same) because I wanted to support a brick-and-mortar business. Clearly, that loyalty was a mistake. Moving forward, I'll be doing all my shopping with Amazon, where customer service is consistent, and policies are more customer-friendly. It's unacceptable for a company like Best Buy to treat a high-spending customer this way, and I can't recommend this location--or the company--anymore. Best Buy has lost my business for good.

Went in for a simple request to have my keyboard blown out for dust. Before I could not even…read moreexplain, the rep asked if I had a warranty. When I said no, the conversation basically ended there. As someone who works in IT, it was frustrating that a basic request couldn't be addressed without trying to sell me something instead.