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    Audio Visual Up

    4.8 (65 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Audio Visual Up

    TV mounting

    Audio Visual Up Photos

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    Reviews With Photos

    Crissy H.

    Exceptional service, exceptional work, and I will recommend him to all. I bought some tools I was going take back due to thinking they didn't work, he actually showed me how to use them correctly and go figure, they were actually the correct tools. Thank you!

    Summer T.

    Jonathan and Henry came out to mount my Samsung frame TV (64in) after six months of waiting for us to actually buy the TV. I had delayed them three times and they were super patient with me about the whole process. The TV came with its own flush mount but the TV itself comes with a control box that's not easy to hide, which we didn't know about before we bought it. Jonathan explained why we couldn't use the included mount without an unsightly box and it made perfect sense, so we purchased their mount which is also a very nice slim mounted post install tilting one, and I honestly couldn't be happier with the entire process. I felt like the price was more than fair for the work they did mounting it on the shiplap. They even cleaned the TV and ensured it worked properly before leaving and cleaned up behind themselves. Would absolutely use this company again for all the reasons stated above. Well done guys!!

    Jason B.

    Jonathan and his team did a great job helping me with my home theatre excellent results!

    rude and condescending. Were short with me from the onset then basically made fun of me for the projector I was able to afford.

    TV mounted above the mantel.

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    5 months ago

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    11 months ago

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    4 months ago

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    1 year ago

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    2 years ago

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    4 years ago

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    6 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    2 years ago

    Business owner information

    Photo of Jonathan P.

    Jonathan P.

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Jonathan was great! On time (actually accommodated an earlier time) and did a terrific job.

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    2 years ago

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    4 years ago

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    2 years ago

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    7 years ago

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    4 years ago

    Jonathan was awesome to deal with. He took care to mount and adjust the each TV in both rooms. Would use him again.

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    3 years ago

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    5 years ago

    Quick installation. Answered all my questions. They were extremely clean and courteous. Estimate was fair. Would recommend and hire again!

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    10 years ago

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    6 years ago

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    4 years ago

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    7 years ago

    Business owner information

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    Jonathan P.

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    5 years ago

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    4 years ago

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    6 years ago

    They took a long time and seemed to be stumped by my complicated install. Overall nice guys.

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    Jonathan P.

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    5 years ago

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    9 years ago

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    Jonathan P.

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    7 years ago

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    5 years ago

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    4 years ago

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    6 years ago

    Wonderful set up! Fast and friendly service! Highly recommend! If I need service again I will definitely reach out!

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    Page 1 of 2

    Ask the Community - Audio Visual Up

    Do you do or have recommendation for doing Home Network Upgrade, that wont break the bank, and extend WiFi throughout to extend outside and be able to be picked up in a guest house for WiFi Camera Monitoring?

    If you have a one story house then you might be able to pre-wire yourself with ethernet cable to each room and then back to your router. If you can do it yourself - than it might be reasonable. If you have to hire somebody it could get expensive… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Audio Visual Up

    Jonathan and Henry came out to mount my Samsung frame TV (64in) after six months of waiting for us to actually buy the TV.

    Mentioned in 32 reviews

    Read more highlights

    Empire AV Services and Installations

    Empire AV Services and Installations

    4.9
    (59 reviews)

    Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

    Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

    Audio Visual Up - hometheatreinstallation - Updated August 2026

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