I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

I highly recommend this place! I took my phone to my carrier several times and they replaced the…read morephone, SIM card and several other things but it did not fix the problem. They told me I had to get a new phone. Wireless Will knew what to do and gave me other great advice too and did not even charge me for it! Great, friendly service from a very knowledgeable person.

Great and very friendly service, really enjoyed the help and good price for repair on my iPhone and…read moreSamsung tablet. Will definitely recommend this place for your phone repairs

He provided very thorough service and great pricing! I would highly recommend this place to anyone!read more

I learned about Tuan from my neighbors. Several people in my neighborhood have used him for hard…read moredrive data recovery. I'm not sure if you've ever had an external hard drive go bad, but it is a really bad feeling. Especially when you have your business files on it! This isn't the first time this has happened. When my year old drive went bad, I decided to give Tuan a call. In a matter of a couple of days, he had it fixed and saved me a lot of money from previous experience. He was professional and never sold me on anything more than what I needed. He will be my go to for computer.phone/drive repair in the future.

I really tried to give this place a chance. I went back three times and each time their business…read morehours are inconsistent. It's really unprofessional. My wife bought a phone from them and the screen just stopped working after an update. I went to them and their business hours is not correct. Waited 2 hours till they were finally opened. They charged me $30 to lift up the screen and just put it back on. After I got home The phone made an automatic update and that's when the camera stopped working. I went back and I waited again a really long time for them to open. I was quoted $100 to fix the camera. There's nothing wrong with the camera. It's just not recognizing the camera since it's not the original Apple camera. I said I got this phone from them. Can I just "switch" the phone with a different one. I was declined and said it will just be a trade in value and will need additional money ($300) to make that switch. I came back to the store again today to bite the bullet to fix that camera. Once again they do NOT open at 10:30/11. I waited till 12 before I left cause my lunch break is over. I am never going back here. Just giving everyone a heads up warning. Do not go here unless you like just throwing away money

AAA CELL PHONES ARE CROOKS…read more Don't wasted your hard earned money!! I gave them a perfect iPhone 15 Pro barely use and they gave me an iPhone 12 and $85. In trade which was a crime in itself, but I was in desperate need and took it. When I got home I quickly found the had repaired the screen with a non apple screen which made it where u couldn't use face recognition or fingerprint and u couldn't scan any codes. I asked him for another phone since he offered a 3 month warranty and he refused. He has over 1000 iPhones and couldn't do one right thing and replace an unusable $200 iPhone. He was still happy to have my iPhone 15 Pro selling for $800+!! Don't throw away your money!! AAA cell pro 1511 S Bowen Arlington Tx 817-404-4096

I trusted this place blindly because a friend recommended them; however to say that I'm…read moredisappointed is a huge understatement. I needed some data recovered and was told that after scanning it I could make a decision if it was worth it. I paid the scan fee... when Peter called to inform me about the data that would be rescued I decided not to go with it as it was not a substantial amount of data and I had previously rescued about the same amount. He refused to honor our verbal agreement- mind you I had already payed the fee for the job he had just performed. He was rude and beyond unprofessional. I had to pay the full fee without getting absolutely nothing in return but a major disappointment. Beware of this scammers that pray on unsuspecting people!!!

I got my laptop fixed here and I loved the service. My computer is my life so I was worried about…read moreletting someone else touch it, but they took great care and I would definitely recommend it!

Broke my front screen right before the holidays. I am visiting family from out of town and a friend…read morerecommended this place. The guy was super helpful and had my phone ready in 30 minutes. $151 after taxes for an iPhone 11 Pro Max (which is $329 at the Apple Store with a long wait) He even put a free screen protector on the front. Overall happy. Good customer service. Good prices. Quick and fast.

Always does a great job quickly and at low cost. Very personable and easy to work with.read more

Ive been using AWS for years now. Juan is very helpful and responsive. He recently repaired my sons…read moreNintendo Switch. I highly recommend AWS for your electronic repairs!!​

Juan is amazing. he was able to fix my kid's iPad when they broke the charger and is literally a…read morephone call/text away. Quick and reliable service! 10/10

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!