This is the closest Lab Corp to me and I have always received great service with a smile. I usually…read morejust walk in. I have a few chronic illnesses so I come here quite often and I've only had to wait once and it was for about 30 mins. If you're on a tight schedule, I would recommend to make an appointment. The quality of care is great care everyone is kind.

I am so surprised by the bad reviews!…read more The front desk staff was very kind and patient. Shoutout to Crystal at the front desk for not making me feel like a pain. When I felt like I was being annoying, she was sweet and willing to help me every step of the way. She even made me laugh a couple times! And Rosa who took my bloodwork and preformed my breath test, was gentle and sweet. This was truly a shockingly good experience because I went to a different lab company the day before and I was so frustrated with them, I walked out. Oh and the screen in the wait room to show when you are next in line is a nice touch! The last place I went to, I sat in the waiting room for an hour after check in and was never acknowledge. A screen like that would have given me some reassurance that I wasn't being missed. Labcorp, thank you for not only opening on a Saturday, but for also hiring people who care about their patients.

DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.

Went here for an early gender test. They told me 2-4 business days for results. I called on day 3…read morewith concern I hadn't received confirmation they had my labs and were working on results. I called again today on day 4 twice and they finally call back and said they lost my blood in a snowstorm. Requiring a redraw and another 2-4 days. No option to expedite my re-draw. So I cancelled and got a refund. Would rather go to Reveal 3/D in Gilbert for early gender test while pregnant.

Awesome visit. Fast, clean, caring environment. Wow. Today not unlike others they showed up…read moreI greatness. Ling line but it went so quick. Showed up 1/2hr early snd there were 10 Online already. But 30 Min after opening all those original 10 were gone including me! Yay

After using Sonora for 25 years they sent a 6 year old bill straight to collections without ever…read morenotifying .I have used them 50+ times and once a bill came back to them .And I did not find out for 4 years when they put it on my credit report, Continued to use the same address for 5 years, but never let me know.

My 15 month old had to have blood draw to check for lead and anemia. The lady who took his blood…read morewas so gone didn't even feel it. Appointment was made and check in was super easy. They got us in the back for blood draw in no time.

They refused to draw my blood because I said I am prone to passing out. I've done perfectly fine…read morethe last half dozen times but this guy would not even attempt. All other labs have been thankful I mentioned that and had no issue adjusting. I drove 25 minutes to get there and had been fasting since the night before. He couldn't even tell me where I could go then to get my blood drawn. Also, the guy sounded sick like he shouldn't have come to work today. Zero stars for this place!

Horrible atmosphere third world countryesque .. distopian waiting room filled with bodies a kiosk…read morecheck in no one to greet you. NOT A FAN! APPOINTMENT 1230PM SAID ARRIVE 1215 AND HERE I AM WAITING

Constantly have issues scheduling via providers that use your services because its Sonora Quest in…read moreAZ. I hate it. Creates denials and escalation. Please get your serviceability zips fixed.

Really poor customer service. Went in and the waiting room was extremely hot, the door was propped…read moreopen. Asked a lady who came to the front desk, Latisha (I think her name was, heavy set African American woman with glasses) why it was so hot. She got a huge attitude while standing in an air conditioned area. They made 0 accommodations for the lack of temperature control. There were no Fans, no offerings of water nothing! Just heat and attitude. Response: You had an attitude like you were the one sweating in the lobby. Yes I called you something along the lines of being difficult (no cussing, no body shaming, no commitments on that ratty synthetic wig you had on, nothing). If you are the owner of this business you should really think about how you talk to people. Yes my business was taken elsewhere. I hope this review also sends people where their business will be appreciated. Just because others won't stand up and say something doesn't mean that it's ok the way you treat and speak to people. Good day.

I've used Quick Health Test Services multiple times over the last two years and they are awesome!…read moreI've been to other labs and the wait is terrible and phlebotomists sometimes have a hard time finding my small veins. But QHTS is always fast and efficient! Latasha is great to work with and gets me in and out. I doubt I will ever use another lab because this is now my go to. Definitely check them out! Easy to book online or give them a call. Thank you, Latasha, for your help and the wonderful practice you've created! See you next time!

I had a highly disappointing experience at Sonora Quest Laboratories today at their 6106 E. Brown…read morelocation. Despite my scheduled appointment and following all the instructions like fasting and bringing my lab orders. I was refused a basic blood draw simply because they were missing a minor detail about where to send the results. I offered a simple workaround, but they refused and told me to come back another time. It's really frustrating that I had to rearrange my day for something that should be basic administrative work on their end, and not something the patient should be taking care of. Disappointing service.

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, untrustworthy, unprofessional, and avoidable... bypass this location if you can zero stars!

Do not go there!!! You make an appointment and they do not call you…read more You wait and just go by the checking order of people with no appointment. Computer glitch they call it. Then to add insult to injury the results take forever ... They used to arrive within 2 or 3 business days.!!! They are going downhill .... stay away!!!!

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

First review of 2022! New year, new variant, same ol' virus (Boo)…read more Need to get tested and all the Walgreens and CVS pharmacy appointments are all booked up? The Embry testing center here was pretty straightforward in terms of booking, getting to the site, and receiving results. Spots were rapidly getting filled while I was browsing at times so I booked the earliest time for the day I wanted, only to find out that they accept non-appointment arrivals too! Despite this, the wait wasn't too long past my scheduled time, around 30 minutes. The line was steady and moved at a decent pace and there were 2 areas set up for testing when you got to the front of the line. The actual testing was simple, quick and painless. The person performing the test was thorough and professional. I anticipated a 2-3 day wait for results but was pleasantly surprised to get a message less than 24 hours later with full details after 48 hours. If needed or wanted, I would get testing done at Embry again. Details: - Testing line entrance from Southern adjacent to football field - PCR and antibody testing for Covid available - Testing done by nasal (Typical) or oral swab - Flu shot also available - Signs on site say masks required - Book online or show up at site - Testing is free of charge - Typical turnaround is 1-3 days through partnering with Sonona Quest - You can schedule and register everyone in your party at one time - Patients under 18 years old should be accompanied by their parent/guardian when coming over for testing

That young man at the Embry Health location at PVCC, is simply amazing. I was freaking out because…read moremy sons last Covid test from his doctor totally traumatized him. My son was kicking and screaming, but yet the young man there was so patient. He calmed my son down by asking him did he have any boogers he wanted to get rid of haha. I appreciate him so much because we needed these test for a flight. Definitely our permanent testing facility now.

I am extremely dissatisfied with my recent experience. I scheduled an appointment online, and the…read moreconfirmation email said I could check in online and receive a text when my lab personnel were available. After waiting 15 minutes in my vehicle, I went inside and waited another 15 minutes before approaching the staff. They informed me that I needed to check in at the kiosk. By then, my appointment was already 25 minutes past, even though I arrived 10 minutes early. I arrived at the facility at 7:05 for my 7:15 appointment and checked in through my phone, but after going to the kiosk at 7:40, I was told that, because I was late, I would be treated as a walk-in. To clarify, I was not late--I was early. I had to leave by 8:05 due to my schedule. It's misleading to advertise online check-in if it's not effectively implemented. I visit your lab frequently, often twice a month, and it's absurd that I have to submit my insurance card whenever I've already provided that information on your portal. The customer service I experienced was inadequate and lacking empathy. As a disabled person, walking is a significant challenge for me, and I'm currently dealing with mobility issues. While I have a wheelchair, I struggle to get it out of my vehicle without assistance, which further complicates matters. I recognize that LabCorp's time is valuable, but so is mine. I manage a large company and don't have the luxury of waiting an hour for lab work. Making an appointment should minimize wait times. Additionally, I called your customer service for assistance but never received a call back.

Surprised this company is doing well. It should be gone out of business! They handled my billing…read moreterribly wrong, their office submitted the claims with incorrect member ID, thus got rejected by the insurance company. I contacted Labcorp numerous times without resolve. It was very frustrating. Months later, they still insist not to resubmit the claims with the correct member ID. Do they really care about getting paid? Guess not.