Came in today for my every couple month bloodwork! Didn't have an appt this time. I got…read morecalled in within 20 minutes! What a pleasant surprise. It's not always this fast. But today there weren't that many people in lobby so I timed it perfect. The lady doing my draw was very nice! I'm not an easy stick. But it got handled!

This facility has been closed since mid November due to staffing issues. However, the system still…read more allows you to make an appointment. It was supposed to be open last week by isn't supposed to be open until sometime in April (maybe). This location is right across the street from me, the next closest one is over 20 minutes away. I ended up going to the Mesa location & wasted 1 hr & 30 min to get labs drawn. Pretty ridiculous

I'm not sure why this place has so few stars. Every time I have gone, I have received excellent…read moreservice. The two ladies at the front desk today were very pleasant to every patient that came in. I would suggest moving the check-in kiosks to a place that is a bit more obvious to people coming in through the door so that these ladies can focus on their jobs instead of directing people to the kiosk every minute. They were both very accommodating to anyone who walked in and polite to a couple of patients who were frustrated when they didn't bring in their own paperwork (one woman wasn't even in the right blood lab, and they still directed her with kindness). If you can get an appointment, you're in and out lickety split. If you can't get an appointment, I do not suggest going at 6 AM because everyone who has to be fasting for their blood test is there and the wait for walk-ins can be a little long. Try 645 or 7 o'clock. Every time I've gone, I am pleasantly surprised by those who draw my blood. They are usually very quick and patient. I've gone to other places for my blood tests and I usually end up bruised - not here! i've never developed a bruise a day later, and it has never hurt. this is my go to place for blood tests. Even when they don't have available appointments, this is where I go! As for the waiting room, there's plenty of seating and you get to watch your name countdown on the waitlist screen.

Front desk has the worst attitude and should not be in customer service. They act like you're…read moreimposing by asking a simply question.

I took my 10-year-old in for his first blood draw this morning. We arrived around 7 a.m. without an…read moreappointment, so there was a bit of a wait--which was expected. Theresa called us back, and she was absolutely wonderful. She kept my son engaged the entire time and answered all of his questions in a way that made him feel comfortable and informed. He was pretty nervous going in, but she turned it into a really positive experience for him. I'm so grateful for her kindness and professionalism--she made what could have been a stressful situation so much easier for both of us.

Horrible care they have a kiosk and nobody is at the counter to answer questions when you can't…read morefind the appointment in there poor quality system. If you can find a person they say they'll check and just walk away. At least a third of the time the system doesn't show your appointment. Adding to the overall bad service they are rude and basically blame it on you. This is a company I wish you could give negative numbers to!

This place is a great alternative to the big laboratory facilities in the valley where you get…read morestuck waiting for a long period just for a scheduled blood draw. Found this place this morning and I had an appointment scheduled online within 45 minutes and I'm already heading back to work. Very clean facility, super friendly, and super convenient. My husband said they sent his lab results via email or you can obtain them via portal and we just have to forward them onto the ordering physician. Highly recommend!

Quick, easy compared to the impersonal, long wait at SonoraQuest! Hard to find on the strip…read moremall...directions would be helpful.

FIVE stars all the way cause they fit me in on a Friday evening 30 minutes before closing even…read morethough they were full and I'm sure in their line of work people aren't usually very kind! Appreciate Karla and Tyrone so very much!

I've been here the past year. Lots of turnover, but I'm not here too frequently but maybe 2-3x/yr…read more Appointments are scheduled online and usually easier to schedule on my laptop than on my phone. Not sure why. I have made it a point to make sure my doctors send the lab orders electronically a day or 2 before my scheduled appointment, if not, then I make sure to have physical copies of the orders. This one is on me. I have found the phlebotomists to all be professional and though I am typically somewhat a hard stick, none of the phlebotomists at this location has ever needed more than once to stick me. I think Sonora Quest hires the best phlebotomists in terms of drawing blood. My husband and I were here near the end of July for orders for our annual exams. It was easy for us. The guy was very business-like and though I would like a more personable person, it's not a big deal. He was professional, courteous, and knew what he was doing. He was able to get my husband and I done within my appointment time, so that freed up 15 minutes for other people and himself that morning. I would recommend this location and then afterwards, you can get some grocery shopping done as well.

Amazing location !!! Super fast easy checking in. April was my phlebotomist and she is SO kind, SO…read morecaring totally made me feel at ease(I'm kinda wimpy)... BEST part she's extremely quick!!! Loved that she even joked about sharing her coffee since it was an early Monday morning blood!!!

The front desk girl was very rude...I will go out of my way to not ever have my blood drawn there…read moreagain!

Do not go here they abondoned me no notice nothing !!!!!Took months to find another doctor, If you…read moreenjoy waiting 2-4 hours in a wating room go here....

Dr. Nguyen is up on all the newest research. She cares to make sure the patient understands the…read moretreatment plan, and she is very thorough. I had an us-guided thyroid biopsy at the clinic, and the doctor cut into her lunch hour to do the procedure rather than have me come back another day. Her assistant did the same, and it was their idea to have me do it then, not mine- but I truly appreciated it. BTW her assistant is crazy good at needle sticks, and I barely felt her draw blood. The office is clean and inviting, and the ladies at the front desk are a hoot. I have had no issues with scheduling or billing, and I would definitely recommend Dr. Nguyen to anyone in need of an endocrinologist. (This is the location at Copper Point, across from Mercy Gilbert.)

The Good: I like this location because its not a crowded as…read morethe one in Phoenix. It is also a lot cleaner. I am in and out for each appointment. I enjoy the peacefulness of an under-crowded Veterans Hospital. How can I forget to mention the parking situation. Well lets just say you don't have to drive around the entire parking lot a few times for a spot. Just arrive and park! The Bad: I was recently here and the lab LOST my sample. Needless to say I had to return to redo it. Also if your drawing blood I would recommend having the nurse do it verses a trainee. On 3 different occasions I have had to redo blood draws due to missing a vein... Ouch! and .....seriously

I wish I had better to say about the quality of care here…read more The good... Almost everyone here, desk clerks, support staff, medical assistants are excellent. Lab is super efficient and friendly. So, what is the problem? For the third time in 3 years I have to see a different primary care person. Over the years they have been all over the place. Exceptional, great, terrible, mediocre, and now, this year, useless. Not a Doctor, not a PA, a Nursing practitioner. This person seemed completely uncaring, and yet socially woke! No sense of humor, no human connection. Just filling an empty chair! I feel like I wasted my time getting my annual checkup from a drone. Dont Veterans deserve a Doctor as their primary health person?

Surprised this company is doing well. It should be gone out of business! They handled my billing…read moreterribly wrong, their office submitted the claims with incorrect member ID, thus got rejected by the insurance company. I contacted Labcorp numerous times without resolve. It was very frustrating. Months later, they still insist not to resubmit the claims with the correct member ID. Do they really care about getting paid? Guess not.

I've been here 4 times in the past two months. Unfortunately for the same tests. The first time I…read morenaively thought the lab requests that my pcp's office sent to lab Corp would be on file and I could simply schedule an appointment and have the specimens drawn - nope. Apparently this is not a isolated event, as other patrons were told the same. The next time I came I had the lab requests in paper form. But apparently the lesson at the desk felt that I only needed certain tests drawn not all that were on the lab forms. So when I returned to the pcp there was missing results that just simply weren't entered to be done on the specimens provided. Third time, I signed in using their check in iPad only to not be called up until I went to the desk and then be told to go back to the check in kiosk again and wait some more. Forth time I came prepared, had paperwork, ear buds, and plenty of time to waste waiting as each time I've tried to get an appointment online it's a 2 week wait. I would strongly recommend using Sonora quest if your hmo pays for it, as I thought they were bad but lab Corp certainly had lowered the bar..

I had a consultation there in February, and they charged me for that. then have repeatedly charged…read moreme for the same Consultation without explanation. I've called multiple times with no reply as to why I'm being charged