Quick service even when they're busy. Experienced, capable phlebotomist,. Front desk staff…read moretypically slow.

The website says make an appt. You make one and you still sit for HOURS…read more The biggest mistake they made was getting rid of front staff and NEVER having enough phlebotomist.

Make an appointment online and self check in. Fairly straightforward. If you get there right when…read morethey open, there will be a line of people, but it moves fairly quickly as long as people know how to self check in. Facility is clean and my lab tech was friendly.

Came in today for my every couple month bloodwork! Didn't have an appt this time. I got…read morecalled in within 20 minutes! What a pleasant surprise. It's not always this fast. But today there weren't that many people in lobby so I timed it perfect. The lady doing my draw was very nice! I'm not an easy stick. But it got handled!

My 15 month old had to have blood draw to check for lead and anemia. The lady who took his blood…read morewas so gone didn't even feel it. Appointment was made and check in was super easy. They got us in the back for blood draw in no time.

They refused to draw my blood because I said I am prone to passing out. I've done perfectly fine…read morethe last half dozen times but this guy would not even attempt. All other labs have been thankful I mentioned that and had no issue adjusting. I drove 25 minutes to get there and had been fasting since the night before. He couldn't even tell me where I could go then to get my blood drawn. Also, the guy sounded sick like he shouldn't have come to work today. Zero stars for this place!

I went to this location today as it was the only one in my area that was able to accommodate me…read morequickly and at a good time for me. The staff was very friendly and came out a couple of times to let everyone know that they were about 10 - 15 minutes behind and that walk-ins could be delayed up to an hour. Very polite and a few people did leave but did not seem very upset as they left. I was called in about 20 minutes after my appointment time, and I was greeted and apologized to for the wait and it was fine. Bea was terrific as far as taking care of me and she was very patient and professional. I was very appreciative of her care for me. Just keep in mind that when it is busy, they are still there to help you. They do not deserve any grief. Appointments always work out for the best experience as far as I have seen. Bea was wonderful!!

Every time I go to get blood work done, the wait is usually short if you have an appointment. I…read morealso like that it's a kiosk to check in. I always happen to get Theresa and she is the best!! My veins play hide and seek but she's always able to find them and successfully draw blood quickly and with ease. She makes me feel very comfortable and even remembers me from my past visits;)

I've been here the past year. Lots of turnover, but I'm not here too frequently but maybe 2-3x/yr…read more Appointments are scheduled online and usually easier to schedule on my laptop than on my phone. Not sure why. I have made it a point to make sure my doctors send the lab orders electronically a day or 2 before my scheduled appointment, if not, then I make sure to have physical copies of the orders. This one is on me. I have found the phlebotomists to all be professional and though I am typically somewhat a hard stick, none of the phlebotomists at this location has ever needed more than once to stick me. I think Sonora Quest hires the best phlebotomists in terms of drawing blood. My husband and I were here near the end of July for orders for our annual exams. It was easy for us. The guy was very business-like and though I would like a more personable person, it's not a big deal. He was professional, courteous, and knew what he was doing. He was able to get my husband and I done within my appointment time, so that freed up 15 minutes for other people and himself that morning. I would recommend this location and then afterwards, you can get some grocery shopping done as well.

Do not go there!!! You make an appointment and they do not call you…read more You wait and just go by the checking order of people with no appointment. Computer glitch they call it. Then to add insult to injury the results take forever ... They used to arrive within 2 or 3 business days.!!! They are going downhill .... stay away!!!!

Great Dr. and staff…read more Dr. Hatfield is direct, friendly (infectious smile) and clearly knows his business. I was especially impressed with the efficiency of the friendly staff. They have a lot of people working there. I'm a new patient, but can't think of a thing I'd change. Nice work all!

I have an adult son with Down syndrome. We loved Dr. Scott Hatfield and were sad to see him leave…read more This office was bought up by Village Medical. Today we saw the PA name Loren Eberhard and he was truly wonderful with my son. I had plenty of time to ask him questions and he gave me some great suggestions. I thought I would leave this office, but after meeting him and his dear staff, Yassmin and Maria, we're all in. Thank you, Loren. Sincerely, Gina Johnson

I would like for this establishment and their employees to get some kudos. They are very…read moreprofessional and courteous. Best of all they know exactly how to draw blood with no problems at all. I barely ever even feel the needle going in. I'm usually in and out within a few minutes. I will never go anywhere else unless my insurance doesn't allow it.

I am extremely dissatisfied with my recent experience. I scheduled an appointment online, and the…read moreconfirmation email said I could check in online and receive a text when my lab personnel were available. After waiting 15 minutes in my vehicle, I went inside and waited another 15 minutes before approaching the staff. They informed me that I needed to check in at the kiosk. By then, my appointment was already 25 minutes past, even though I arrived 10 minutes early. I arrived at the facility at 7:05 for my 7:15 appointment and checked in through my phone, but after going to the kiosk at 7:40, I was told that, because I was late, I would be treated as a walk-in. To clarify, I was not late--I was early. I had to leave by 8:05 due to my schedule. It's misleading to advertise online check-in if it's not effectively implemented. I visit your lab frequently, often twice a month, and it's absurd that I have to submit my insurance card whenever I've already provided that information on your portal. The customer service I experienced was inadequate and lacking empathy. As a disabled person, walking is a significant challenge for me, and I'm currently dealing with mobility issues. While I have a wheelchair, I struggle to get it out of my vehicle without assistance, which further complicates matters. I recognize that LabCorp's time is valuable, but so is mine. I manage a large company and don't have the luxury of waiting an hour for lab work. Making an appointment should minimize wait times. Additionally, I called your customer service for assistance but never received a call back.

Arrived Monday 6:55am got in line at the front door. They open at 7am checked in at the kiosk where…read moreit scans your ID and insurance card. I was out by 7:30am! That was a win for me! These offices are always busy with tons of people it's expected. The front office ladies did speak among themselves but that didn't bother me one bit. They were polite,working and busy. Give people some grace that have to work with the public it's not a fun job.

The front desk girl was very rude...I will go out of my way to not ever have my blood drawn there…read moreagain!

I am so surprised by the bad reviews!…read more The front desk staff was very kind and patient. Shoutout to Crystal at the front desk for not making me feel like a pain. When I felt like I was being annoying, she was sweet and willing to help me every step of the way. She even made me laugh a couple times! And Rosa who took my bloodwork and preformed my breath test, was gentle and sweet. This was truly a shockingly good experience because I went to a different lab company the day before and I was so frustrated with them, I walked out. Oh and the screen in the wait room to show when you are next in line is a nice touch! The last place I went to, I sat in the waiting room for an hour after check in and was never acknowledge. A screen like that would have given me some reassurance that I wasn't being missed. Labcorp, thank you for not only opening on a Saturday, but for also hiring people who care about their patients.

This is the closest Lab Corp to me and I have always received great service with a smile. I usually…read morejust walk in. I have a few chronic illnesses so I come here quite often and I've only had to wait once and it was for about 30 mins. If you're on a tight schedule, I would recommend to make an appointment. The quality of care is great care everyone is kind.

Went here for a simple blood test. Service was fast and professional…read more I tried to get the same test run by Theranos at Walgreens but they wanted a doctors order and all sorts of private information, so I paid more and went here instead. The test I wanted was $49, results in email within 48 hours. I was in and out within twelve minutes. I was able to get this test run without a doc's order, which is no big deal. Some tests they offer are less or more expensive, they have a list. I paid cash and decided to get anonymous results in my email. The problem with Walgreens is they collect all sorts of private information which they can then sell to whomever. And if Walrgeens gets hacked, which eventually they will, your information is available worldwide. You should always be careful what information you provide to any company, doctor office or hospital. They do not really need your social security number. This place can run tests anonymously. Walgreens won't because they know the cash value of having all that data on you. Protect your information and identity. I'll make this business my go-to stop for all out patient blood work.

DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.