I am extremely dissatisfied with my recent experience. I scheduled an appointment online, and the…read moreconfirmation email said I could check in online and receive a text when my lab personnel were available. After waiting 15 minutes in my vehicle, I went inside and waited another 15 minutes before approaching the staff. They informed me that I needed to check in at the kiosk. By then, my appointment was already 25 minutes past, even though I arrived 10 minutes early. I arrived at the facility at 7:05 for my 7:15 appointment and checked in through my phone, but after going to the kiosk at 7:40, I was told that, because I was late, I would be treated as a walk-in. To clarify, I was not late--I was early. I had to leave by 8:05 due to my schedule. It's misleading to advertise online check-in if it's not effectively implemented. I visit your lab frequently, often twice a month, and it's absurd that I have to submit my insurance card whenever I've already provided that information on your portal. The customer service I experienced was inadequate and lacking empathy. As a disabled person, walking is a significant challenge for me, and I'm currently dealing with mobility issues. While I have a wheelchair, I struggle to get it out of my vehicle without assistance, which further complicates matters. I recognize that LabCorp's time is valuable, but so is mine. I manage a large company and don't have the luxury of waiting an hour for lab work. Making an appointment should minimize wait times. Additionally, I called your customer service for assistance but never received a call back.

Surprised this company is doing well. It should be gone out of business! They handled my billing…read moreterribly wrong, their office submitted the claims with incorrect member ID, thus got rejected by the insurance company. I contacted Labcorp numerous times without resolve. It was very frustrating. Months later, they still insist not to resubmit the claims with the correct member ID. Do they really care about getting paid? Guess not.

Came in today for my every couple month bloodwork! Didn't have an appt this time. I got…read morecalled in within 20 minutes! What a pleasant surprise. It's not always this fast. But today there weren't that many people in lobby so I timed it perfect. The lady doing my draw was very nice! I'm not an easy stick. But it got handled!

Make an appointment online and self check in. Fairly straightforward. If you get there right when…read morethey open, there will be a line of people, but it moves fairly quickly as long as people know how to self check in. Facility is clean and my lab tech was friendly.

I'm not sure why this place has so few stars. Every time I have gone, I have received excellent…read moreservice. The two ladies at the front desk today were very pleasant to every patient that came in. I would suggest moving the check-in kiosks to a place that is a bit more obvious to people coming in through the door so that these ladies can focus on their jobs instead of directing people to the kiosk every minute. They were both very accommodating to anyone who walked in and polite to a couple of patients who were frustrated when they didn't bring in their own paperwork (one woman wasn't even in the right blood lab, and they still directed her with kindness). If you can get an appointment, you're in and out lickety split. If you can't get an appointment, I do not suggest going at 6 AM because everyone who has to be fasting for their blood test is there and the wait for walk-ins can be a little long. Try 645 or 7 o'clock. Every time I've gone, I am pleasantly surprised by those who draw my blood. They are usually very quick and patient. I've gone to other places for my blood tests and I usually end up bruised - not here! i've never developed a bruise a day later, and it has never hurt. this is my go to place for blood tests. Even when they don't have available appointments, this is where I go! As for the waiting room, there's plenty of seating and you get to watch your name countdown on the waitlist screen.

The website says make an appt. You make one and you still sit for HOURS…read more The biggest mistake they made was getting rid of front staff and NEVER having enough phlebotomist.

Great Dr. and staff…read more Dr. Hatfield is direct, friendly (infectious smile) and clearly knows his business. I was especially impressed with the efficiency of the friendly staff. They have a lot of people working there. I'm a new patient, but can't think of a thing I'd change. Nice work all!

I have an adult son with Down syndrome. We loved Dr. Scott Hatfield and were sad to see him leave…read more This office was bought up by Village Medical. Today we saw the PA name Loren Eberhard and he was truly wonderful with my son. I had plenty of time to ask him questions and he gave me some great suggestions. I thought I would leave this office, but after meeting him and his dear staff, Yassmin and Maria, we're all in. Thank you, Loren. Sincerely, Gina Johnson

DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.

Went here for an early gender test. They told me 2-4 business days for results. I called on day 3…read morewith concern I hadn't received confirmation they had my labs and were working on results. I called again today on day 4 twice and they finally call back and said they lost my blood in a snowstorm. Requiring a redraw and another 2-4 days. No option to expedite my re-draw. So I cancelled and got a refund. Would rather go to Reveal 3/D in Gilbert for early gender test while pregnant.

I took my 10-year-old in for his first blood draw this morning. We arrived around 7 a.m. without an…read moreappointment, so there was a bit of a wait--which was expected. Theresa called us back, and she was absolutely wonderful. She kept my son engaged the entire time and answered all of his questions in a way that made him feel comfortable and informed. He was pretty nervous going in, but she turned it into a really positive experience for him. I'm so grateful for her kindness and professionalism--she made what could have been a stressful situation so much easier for both of us.

I went to this location today as it was the only one in my area that was able to accommodate me…read morequickly and at a good time for me. The staff was very friendly and came out a couple of times to let everyone know that they were about 10 - 15 minutes behind and that walk-ins could be delayed up to an hour. Very polite and a few people did leave but did not seem very upset as they left. I was called in about 20 minutes after my appointment time, and I was greeted and apologized to for the wait and it was fine. Bea was terrific as far as taking care of me and she was very patient and professional. I was very appreciative of her care for me. Just keep in mind that when it is busy, they are still there to help you. They do not deserve any grief. Appointments always work out for the best experience as far as I have seen. Bea was wonderful!!

I was in and out quickly for a urine test. Friendly staff and reasonable price. Nice and Clean.read more

From the owner: After hours, evening and weekend appointments available…read more Fastest Labs is a drug, alcohol and DNA lab collection service that prides itself on accuracy, reliability and efficiency. We've been providing lab testing services to employers and individuals for years and because of our commitment to excellence, we have earned a stellar reputation for professionalism, reliability and confidentiality. With Fastest Labs, you get accurate results, fast. That's our promise and that's what we deliver. We specialize in providing our expert drug and alcohol testing services to employers and other organizations seeking to implement drug testing programs. We can collect testing samples on site or in our state-of-the-art, clean drug testing facility. We are proud to serve Chandler, Gilbert, Mesa, Central Phoenix, North Phoenix, and the surrounding areas. We are committed to providing, fast and accurate drug testing services with a smile!

8.18.26 - Sonora Quest Lab Had an appt at 8am, checked in a…read morelittle before 7:50 and was called back some time after 8am. The place was already filled with people waiting. Some with appointments and some walk-ins. There is plenty of seating inside. There's also a screen that shows all the names in line and who is up next. The person taking my blood was great! My veins are tiny and hard to get but she was able to get it in one try, and she made it quick and painless. I highly recommend making an appt ahead of time so you won't have to wait as long.

The website says make an appt. You make one and you still sit for HOURS…read more The biggest mistake they made was getting rid of front staff and NEVER having enough phlebotomist.

Did their job well. I got in much quicker than I thought I would…read more MRI was simple Enough

SIMONMED PULLED MY REVIEW. This company is an unethical as…read moreit gets. I wrote three reviews of their horrendous treatment of my daughter, their violations of HIPAA, their overcharging. THey took these down. DO NOT USE SIMONMED!! Worst healthcare company in Arizona, and likely the entire country. DO NOT USE SIMONMED!!