I would like for this establishment and their employees to get some kudos. They are very…read moreprofessional and courteous. Best of all they know exactly how to draw blood with no problems at all. I barely ever even feel the needle going in. I'm usually in and out within a few minutes. I will never go anywhere else unless my insurance doesn't allow it.

I am extremely dissatisfied with my recent experience. I scheduled an appointment online, and the…read moreconfirmation email said I could check in online and receive a text when my lab personnel were available. After waiting 15 minutes in my vehicle, I went inside and waited another 15 minutes before approaching the staff. They informed me that I needed to check in at the kiosk. By then, my appointment was already 25 minutes past, even though I arrived 10 minutes early. I arrived at the facility at 7:05 for my 7:15 appointment and checked in through my phone, but after going to the kiosk at 7:40, I was told that, because I was late, I would be treated as a walk-in. To clarify, I was not late--I was early. I had to leave by 8:05 due to my schedule. It's misleading to advertise online check-in if it's not effectively implemented. I visit your lab frequently, often twice a month, and it's absurd that I have to submit my insurance card whenever I've already provided that information on your portal. The customer service I experienced was inadequate and lacking empathy. As a disabled person, walking is a significant challenge for me, and I'm currently dealing with mobility issues. While I have a wheelchair, I struggle to get it out of my vehicle without assistance, which further complicates matters. I recognize that LabCorp's time is valuable, but so is mine. I manage a large company and don't have the luxury of waiting an hour for lab work. Making an appointment should minimize wait times. Additionally, I called your customer service for assistance but never received a call back.

Came in today for my every couple month bloodwork! Didn't have an appt this time. I got…read morecalled in within 20 minutes! What a pleasant surprise. It's not always this fast. But today there weren't that many people in lobby so I timed it perfect. The lady doing my draw was very nice! I'm not an easy stick. But it got handled!

Make an appointment online and self check in. Fairly straightforward. If you get there right when…read morethey open, there will be a line of people, but it moves fairly quickly as long as people know how to self check in. Facility is clean and my lab tech was friendly.

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

Fast, polite, and professional…read more... Maybe I walked on on a good day or perhaps they get a lot of unhappy people through their door to begin with. I was a walk-in in the middle of the day expecting an hour or so to be called back, at least I was hoping no more. That was their estimate as well. But they moved quickly with clearing out the waiting room and I was sitting with my assigned vampire, Nevaeha, inside of 20 minutes. It is rare that I get a phlebotomist that will randomely go to my right arm and without hesitation find a vein with one quick stick of the needle and strike blood as if she have been doing it all her life. OK, no one has ever drawn blood from my right arm ever, only my left. But this seasoned pro, Nevaeha, has only been at it for less than 6 months. I was so impressed I now have this location and the phlebotomist name in my phone book for next time. And when I needed something at the front desk, everyone was accommodating, friendly, and as professional as Nevaeha. Crossing my fingers all my lab results are done before my doctor's appointment in just under 2 weeks. Thank you for a hassle free and painless stick!

Great Dr. and staff…read more Dr. Hatfield is direct, friendly (infectious smile) and clearly knows his business. I was especially impressed with the efficiency of the friendly staff. They have a lot of people working there. I'm a new patient, but can't think of a thing I'd change. Nice work all!

I have an adult son with Down syndrome. We loved Dr. Scott Hatfield and were sad to see him leave…read more This office was bought up by Village Medical. Today we saw the PA name Loren Eberhard and he was truly wonderful with my son. I had plenty of time to ask him questions and he gave me some great suggestions. I thought I would leave this office, but after meeting him and his dear staff, Yassmin and Maria, we're all in. Thank you, Loren. Sincerely, Gina Johnson

DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.

Went here for an early gender test. They told me 2-4 business days for results. I called on day 3…read morewith concern I hadn't received confirmation they had my labs and were working on results. I called again today on day 4 twice and they finally call back and said they lost my blood in a snowstorm. Requiring a redraw and another 2-4 days. No option to expedite my re-draw. So I cancelled and got a refund. Would rather go to Reveal 3/D in Gilbert for early gender test while pregnant.

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

Today, we had to get blood work done for my little one. We had been here before when he was an…read moreinfant, and the level of care then was just the same this time around. The staff was very friendly and assisted us in comforting the little guy. If you've never been to Banner Gateway, it can be pretty confusing getting around. The lab is inside the second building behind the main hospital. You will see Canyon Springs Medical Center, and that is where the lab will be (on the 3rd floor). Upon entering the lab, you just sign in on either of the kiosks and wait for your turn.

I was in and out quickly for a urine test. Friendly staff and reasonable price. Nice and Clean.read more

From the owner: After hours, evening and weekend appointments available…read more Fastest Labs is a drug, alcohol and DNA lab collection service that prides itself on accuracy, reliability and efficiency. We've been providing lab testing services to employers and individuals for years and because of our commitment to excellence, we have earned a stellar reputation for professionalism, reliability and confidentiality. With Fastest Labs, you get accurate results, fast. That's our promise and that's what we deliver. We specialize in providing our expert drug and alcohol testing services to employers and other organizations seeking to implement drug testing programs. We can collect testing samples on site or in our state-of-the-art, clean drug testing facility. We are proud to serve Chandler, Gilbert, Mesa, Central Phoenix, North Phoenix, and the surrounding areas. We are committed to providing, fast and accurate drug testing services with a smile!

I don't know if this is typical or not but my experience was awesome!…read more My appt was for 8:45am. There were about 20 people in the lobby. I checked in around 8:40am. My name was called at 8:45 at the desk. She took the document. I was called back at 8:46. The phlebotomist was pleasant and efficient. Took my blood, gave urine sample and I'm in my car at 8:59am!! Fantastic!

I had an appointment for 11, checked in at 1055, it's now 1145 and I'm still waiting. Wtf is the…read morepoint of making an appointment?! Someone else in the waiting room claims they've been here for 3 hours! He kindly asked a worker who was sassy and rude about it claiming that she can't control the walk ins. Yah obviously that's true but you can control taking the walk ins before the appointments and therefore defeating the purpose of appointments! There's also no bathroom in the waiting area. Besides this being Arizona, the DESERT, so people need to hydrate in general so they don't die, you need to be hydrated for blood draws as well. So while we're being forced to wait around for 3 hours are we just supposed to pee on the side of the building or something?! TLDR: absolute shit show of an operation. I'd never recommend this location, in fact go to a different company altogether if you can.

Did their job well. I got in much quicker than I thought I would…read more MRI was simple Enough

This was the worst experience of my life. 235 S . Dobson Village Dobson 1…read moreI scheduled an MRI, and the first appointment setter booked me at the Mesa office. She read me the prep instructions: light food, no ejaculation. only water, that was it. I later decided to change locations. The second appointment setter read me the exact same prep: light food, no ejaculation only water. That was it. Again, no mention whatsoever of a Fleet enema. He scheduled me at the Dobson 1 location. 10am I arrived for my appointment and waited at the front desk for ten minutes with no one present. When someone finally showed up, I completed the paperwork. The MRI tech came out and took me to the locker room. She asked if I had done the enema. I told her no--because no one had ever mentioned it. She said they couldn't do the MRI without it. No apology. Nothing. She simply rescheduled me for the next day, 5pm Hour before the new appointment, I received a text reminder: "It's almost time for your appointment at SimonMed at Dobson Village." I arrived to find two workers--one being the same MRI tech from the day before--and someone in a patient gown behind the desk. They were all laughing and joking around. As soon as the MRI tech saw me walk in, (we made eye contact) she ran to the back like a child. The receptionist then told me they couldn't do my MRI because they had "no electric connection to a doctor," which apparently is required in case of an emergency. She even smirked while saying it. Why on earth did no one call me to cancel this appointment? Why make me come in? Why send me a reminder text for an appointment they already knew couldn't perform? I planned my entire day around this appointment--a day I will never get back. And as a senior citizen I realize the true colors of these workers this office and this company, no empathy no respect for the elderly nor their patients. This was total disrespect toward a patient. SimonMed should compensate me for my time and enema kit. The office manager should be ashamed and counseled as for staff no second chances.