Dr Surkunte is good. Bars and shakes are good…read more Vanessa and Addy were helpful too. Phones are difficult

TLDR: The overall experience felt less like personalized medical weight management and more like a…read morevery expensive timeshare presentation with illiterate and excessive intake forms, a 15 minute in-room PR video, and "customized plans" of powder packet "meal replacements" ---- I paid $125 for one appointment: a $45 copay, $48 to stand on an ancient-looking body composition scale, and $32 for a small box of tiny powder "meals" that tasted like tortilla-soup-flavored bathwater and left me immediately hungry. The intake materials and texts were excessive, outdated, and full of typos. just one example is the appointment reminder text said patients are required to wear masks, which--in 2026--i thought odd, and sure enough, not one mask was in sight; how have they not updated their text notification since Covid?? Whoever put the paperwork together is not fluent in English and lacks basic word processing skills. A week before my appointment, I had to fill out a set of intake forms that had a ton of typos, many repeated questions, and dedicated space for 35 medications, requiring infinite scrolling to proceed. I had to fill out another set of intake forms the day of my appointment with even more typos. They also call and text from several different numbers. Why?? When I got there right on time for my appointment, the front desk person was helping another patient for 15 minutes before she acknowledged me, another patient who got there before me, and another patient on the other side of the counter trying to buy products. After about 20 mins, I finally go back to an exam room and was left there to watch a 15 minute video sales pitch of outdated looking slides with the doctor's voiceover!! Then the med assistant came back and presented a ridiculous packet of paperwork which she read to me word by word and highlighted almost every word on each page with a pink marker. She told me weekly Zoom meetings are REQUIRED and vaguely described meal replacement packages. It was all weird as hell and I felt like I was at a timeshare presentation. Then a nutritionist came in. She launched into generic Diet Culture 101 without ever asking me about my nutrition and exercise habits. She was kind and knowledgeable, but I've been dieting and exercising since the 90s and don't need CICO and "starvation mode" explained to me. I tell her the various things I've tried and asked her what if the plan doesn't work, because I have tried everything to lose weight and it never works. She said she can't control what I do or eat, but she can try to hold me accountable. To me this felt like she hadn't believed me when I said I eat very well, not too much, watch my macros, and exercise daily already. The doctor was ok, but spent less than 2 minutes with me. Then I agreed to the body comp machine. I've used one before at a naturopathic office and it was super cool so I agreed. This machine was not high-tech at all. It was incredibly outdated and I highly doubt there's any accuracy to the results. Why on earth did I pay $45 for this?? I'm supposed to get labs and come back in two weeks for my customized plan which might include prescription weight loss medication. They do bill insurance but I've been hearing all over that insurance is simply not covering weight loss meds unless you're on Medicare. Back at the front desk, the girl was still overwhelmed with lots of competing patients, but she took time to help me put together a box of powdered packets (I have no idea why I gave into this after seeing they are tiny things of powder ! I thought they must be really innovative. I ate one as soon as I got home and it was disgusting!) She asked if she could text me my lab order which I agreed to. She never did.

I have had a very disappointing experience with this office and ultimately did not feel that my…read moreconcerns about my health were taken seriously. I came here for help with perimenopause symptoms I had been experiencing. During my initial blood work review, I mentioned to Dr. Kenneth McWilliams that I had discussed my results with a trusted RN friend who specializes in hormone therapy and perimenopause care. Because she is licensed in another state, she was unable to treat me, but she helped me better understand my lab work. I was not questioning Dr. Kenneth McWilliams expertise; I simply wanted to compare and confirm recommendations. However, the he seemed offended and emphasized that he had been doing this for more than 20 years. I was also taking notes during the appointment because I am not a healthcare professional and wanted to remember and understand everything we discussed. At one point, I was jokingly asked if I was a "spy from another office," which made me feel uncomfortable and dismissed for being engaged in my own health. We ultimately agreed on a treatment plan, which included starting liothyronine despite my thyroid levels already being within the normal range, to optimize it. About a month later, I began experiencing unwanted side effects and reached out to the office seeking guidance. I left messages and did not receive a response for the remainder of the day. I called again the next morning, left another voicemail, and still received no response. When I followed up a few hours later, I was told they had been busy. I understand that medical offices can have hectic days, but when a patient is experiencing side effects from a prescribed medication, timely communication matters. Even a quick acknowledgment or reassurance would have gone a long way. For a practice that focuses on optimizing health and wellness, I expected a higher level of responsiveness and patient care. I did not feel supported nor cared for when I needed help, and because of that I will be seeking care elsewhere.

I was treated like a child when I first walked in. As if I didn't know why I was there and since…read morethen it's been pretty consistent. I come in to dump blood based off blood work from a different office and the receptionists tried to convince me to get a new blood test. Months later I come in to get a blood test and when I explain I just want the results emailed to me the receptionists looked at me like I was insane. A few days later I tried to set up an appointment for a adhd evaluation and they tried to tell me I needed to come in and reveiw my bloodwork for them to prescribe me anything... Which come to find out they don't actually prescribe adhd medication. Just my experience but I would find a different office if you want to have any input on your healthcare.

We have had great experiences at Fountains Dental. From the office staff to the hygienist in office…read morehave all been so kind, and helpful. I even mentioned my dog passed away and they all signed a card and handed it to me after my appointment. I was so grateful and really showed this office cares. Dr Melllum is our family dentist and takes great care of us. He is kind, patient and explains everything very throughly. I am proud of my smile thanks to Dr Mellum.

I have been coming to see Dr. Van Tran for years. And she is amazing when I first started to see…read moreher I had many health issues. And she has helped me manage my Healthcare to point that today, She gave me a clean bill of health and I am so appreciative and thankful. I Highly Highly Highly recommend her. Marcus Roberts

I joined the RISE program in February 2025, shortly after its grand opening. For nearly three years…read moreprior, I worked out six to seven days a week and maintained a reasonable diet, yet I still could not achieve the results I was striving for. Despite my effort, I found myself stuck, working hard but not moving forward in a meaningful way. Everything changed when I became part of RISE. Within just three to four months, I made what truly felt like three years of progress. For the first time, my body began working with me instead of against me. With their help, I lost 10% body fat, significantly improved my cardio health, and finally reached fitness goals that I had never been able to achieve on my own no matter how many hours I put in at the gym. The difference was in RISE's comprehensive approach. They evaluated not only my fitness but also my hormones, overall health, and even my family medical history, putting together a plan that addressed the whole picture. This is not just another fitness membership. It is a program designed to help you understand your body and optimize your health so that your body supports your goals instead of standing in the way.

Greeted me at the entrance when I first came in. Very kind staff that is also extremely…read moreknowledgeable on everything that has to do with health and wellness. They truly care about my health journey and gave me recommendations based on the blood panel I completed with them. I would absolutely recommend checking them out if you care about optimizing your daily health and wellness.

If you are concerned about your health and maintaining your body, this is the place you need to go…read more They are professional and take care of business and truly care about your health whether you are a male or female. It is refreshing to know that my bloodwork is good and I am staying on top of my cholesterol levels and that I have a team here that checks this and more in a regular basis. I suggest giving them a try so you can feel your absolute best!

New patient visit today. Office staff was fast, efficient, and friendly. Provider was…read moreknowledgeable and took time to answer my questions. Definitely recommend this office!

Shoutout to Xray technician Michael for his excellent and caring service last week. It was a…read moredifficult day for us and you treated my family with patience and kindness and your assistance throughout the exam was so appreciated. Also thank you to the manager and front desk assistant who helped us as well with bookings. Very nice staff! Thank you!

The Radiology technicians are all wonderful; however, if you would like your insurance to cover the…read morecost don't bother to go to any RadNet facility because they do not have enough staff in their claims department to submit claims correctly to insurance. Claims have gone unpaid and unprocessed repeatedly by insurance because they cannot seem to communicate effectively with insurance companies. They have repeatedly submitted claims incorrectly for over a year and then they turn around and bill me for the total amount of unpaid claims because they cannot manage to submit them correctly.

A big thank you to the lovely folks at Banner Health this morning. They really are caring,…read moreefficient, and kind. I appreciate you all each time I go there. I hope I won't have to go to urgent care again anytime soon, but this is my goto.

I really like this clinic! I've been coming here ever since my nurse practitioner moved here from…read moreMaricopa. It's a 25+ minute drive for me, but I don't mind. I rarely get to see my NP, but one of two others are usually assigned. The staff are always courteous and patient. No pun intended. So far my ailments had always been diagnosed and treated properly and the correct medications had always been prescribed. Emails to my primary were always responded to. I like the fact I can always ask for a renewed prescription without physically going to an appointment. There is one thing I'm not too happy with. After I had my labs done, I'm not always contacted with the results or not contacted in a timely manner. There's room for improvement and overall I'm happy with this clinic!

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

I wish I had a better experience with this facility! It's very clean and the people were easy to…read morework with however it felt very overpriced. I dealt with a horrible ear infection for 3 days to come in and see a physician for 2 minutes only to be told I have an ear infection and there's nothing they can do. It ended up lasting for two weeks and I had to go get drops somewhere else which is what I needed from the get go. Then, about two months later I receive a bill in the mail for $80. I paid my copay there and verified they were in net work and, received no extra exams or anything and they billed my insurance $268. I called the billing department and tried to get a breakdown but it never went anywhere and I just had to pay the bill. Could be a great place but will never go back due to the billing issues.