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    Evernorth Care Group - Chandler

    3.1 (15 reviews)

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    Sonora Quest Laboratories - This is the waiting area. Good luck.

    Sonora Quest Laboratories

    3.1(118 reviews)
    0.7 mi

    I made an appointment which was very easy and quick to do online. I was very worried about going to…read morethis location based on so many negative reviews. I am glad I did not listen to them. From the moment I walked in and was greeted by Dee, she was friendly and helpful. I did not wait even 10 minutes to be called back. Jessica was the phlebotomist who helped me. She was so kind, friendly and was so good at my blood draw I did not fill anything. To the male who I believed was the manager also very kind and friendly. I had a very positive experience here with every employee I came across was friendly and smiled. Do not let these negative comments stop you from going to this location. Just go online and make a simple appointment. Thank you all for an easy and great appointment!

    Scheduling the appoint was fine and they were only 20 minutes behind. I gave them updated…read moreinsurance information and they still billed my old insurance company. I was on hold for 30 minutes to have them bill the correct insurance company and after a few questions the lady on the phone hung up on me. It was if she didn't want to do the work to correct their error. I'll just wait now until they figure out they billed the wrong insurance company. Cash flow and collections are not a concern of to them apparently.

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    Sonora Quest Laboratories - Inside

    Inside

    Sonora Quest Laboratories - I feel like I'm on probation getting a court mandated drug test instead of a colesterol screening.

    I feel like I'm on probation getting a court mandated drug test instead of a colesterol screening.

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    Sonora Quest Laboratories - Company Logo

    Sonora Quest Laboratories

    Sonora Quest Laboratories

    2.3(61 reviews)
    6.0 mi

    I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, untrustworthy, unprofessional, and avoidable... bypass this location if you can zero stars!

    I did not have a good experience here. I needed to get bloodwork done and this was the most…read moreconvenient location for my schedule. I booked an appointment online and when I double checked the time on my appointment date, they somehow booked my appointment for the wrong day. I had to get back online onto their website and book another appointment! Booked the appointment and showed up to the location early. I checked in on the kiosk and was told I was there too early for my appt. I sat there for 30 minutes before being taken. The waiting room was not great, just a standard waiting area with chairs everywhere. Once taken to the back, the room where they did the blood draw was dirty and could have used a good cleaning. The phlebotomist was asking me questions about the doctor's orders and what the code was for that doctor....how am I supposed to know that? It just seemed like nobody here really knew what they were doing.

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    Sonora Quest Laboratories - Before 4 more vials had to be taken.

    Before 4 more vials had to be taken.

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    Evernorth Care Group - Chandler - familydr - Updated August 2026

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