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    Evernorth Care Group - Chandler

    3.1 (15 reviews)

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    Sonora Quest Laboratories

    Sonora Quest Laboratories

    2.3(61 reviews)
    6.0 mi

    I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, untrustworthy, unprofessional, and avoidable... bypass this location if you can zero stars!

    I did not have a good experience here. I needed to get bloodwork done and this was the most…read moreconvenient location for my schedule. I booked an appointment online and when I double checked the time on my appointment date, they somehow booked my appointment for the wrong day. I had to get back online onto their website and book another appointment! Booked the appointment and showed up to the location early. I checked in on the kiosk and was told I was there too early for my appt. I sat there for 30 minutes before being taken. The waiting room was not great, just a standard waiting area with chairs everywhere. Once taken to the back, the room where they did the blood draw was dirty and could have used a good cleaning. The phlebotomist was asking me questions about the doctor's orders and what the code was for that doctor....how am I supposed to know that? It just seemed like nobody here really knew what they were doing.

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    Sonora Quest Laboratories - Before 4 more vials had to be taken.

    Before 4 more vials had to be taken.

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    Evernorth Care Group - Chandler - familydr - Updated August 2026

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