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    Banner Imaging

    2.5 (68 reviews)
    Open 7:30 am - 5:00 pm
    Updated 3 weeks ago

    Banner Imaging Photos

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    Front of office
    Jeff H.

    When I walked in Saturday September 14, the tattooed lady in the front was pretty rude and unfriendly. Jenn was a great radiology tech and the guy who put in my IV line was great as well. He did not leave me with any bruises where he put in my line. Both Jenn and he were very personable and friendly. My wife waited for me in the front waiting room and told me the admissions person was rude to other patients as well. She was playing with her phone and it seemed like when patients came in they were disturbing her. Otherwise it would have been a 5 star experience.

    Check in area. One person checking in the early appointments.
    Susan E.

    What a pleasant experience. Quick check in process. Friendly and efficient movements between tests. Sam was great for the ultra sound. Nice and private wait areas for the gowned peeps. Clean and tidy. Parking busy but reserved spots for Banner. Very helpful.

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    10 months ago

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    2 years ago

    Very quick service and friendly staff. I have made two trips and both were quick and easy.

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    Page 1 of 2

    Ask the Community - Banner Imaging

    Review Highlights - Banner Imaging

    The technician was very professional and friendly and she explained the procedures thoroughly and answered all my questions.

    Mentioned in 6 reviews

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    SimonMed Imaging - Dobson II - My Favorite country artist Clint Black sang it well, "Just Killing Time"!

    SimonMed Imaging - Dobson II

    1.8(80 reviews)
    3.3 mi

    This place needs some serious help with their scheduling teams & the clinic techs. I was told I had…read morean appointment setup a week in advance. Two nights before that appointment I got a e-mail stating the location already approved didn't do the imaging my doctor submitted and I'd be contacted the next day to reschedule. Next day came... no communication. I had to call, only to get an agent who was so difficult to understand. I can only assume it was an off shore call center. There was so much background noise it was really difficult to understand, plus this agent seemed to struggle to find the right location that had the proper equipment for my test. We finally got that situated and an appointment was set for the following week. In the meantime I already had a heart stress test with contrast the day before the new Simon Med appointment was set. So my right arm was inserted with a IV durning my stress test. The technician at the heart clinic did a great job handling the insertion and removal of the IV. So next day I go to my Simon Med appointment, and I got in no issues, timing was pretty good and close to the pre-determined appointment. When I got to the room, I told the technician I had had the IV the previous day and to please use the other arm to insert the IV they were using for the contrast test. She looked at my other arm and claimed she couldn't find a vein? Now I'm not a nurse technician, but I'm pretty sure there are several places a IV can be inserted. After about 5 minutes of thumping on my left arm she said I can't find a vein so I'm going to the arm that just got a IV the day before at the heart doctor. So she stuckme in the same arm nearly the same spot from the day before.... Result, I got a huge bruise and it was really uncomfortable.

    8/8/25 Type of care…read moreSpecial 3D hi-res MRI. This is my third Simon location in the last 10 days. Not fun for us with claustrophobia but it's finally over! Quality of care 5/5 Each of the three facilities front desk employees and MRI Specialists were fantastic, warm welcomes and helpful. The Technician during this visit gets my Kudos for working with me and my Phobia! Office environment 5/5 Clean, organized, well run! Scheduling 0/5 They fell well short of good patient care. The scheduling folks are not located at any of the MRI locations. They are in some centralized office who are in need of training. First error sent me to a 2D machine and was not what my doctor ordered. They canceled and rescheduled me a week out. Then several more locations the last in this review was the correct one. After I posted this review I received a request to complete their survey. I've been a customer for years for more common services like X-rays but never a survey. The power of Yelp reviews. I believe I post fair reviews calling balls and strikes when appropriate. This was one of those times. Wishing everyone good health-SYOY.

    Photos
    SimonMed Imaging - Dobson II - Check-in receptionist.

    Check-in receptionist.

    SimonMed Imaging - Dobson II - Waiting room view wishing I was out there

    Waiting room view wishing I was out there

    SimonMed Imaging - Dobson II - MRI warnings.

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    MRI warnings.

    SimonMed Imaging - Kyrene

    SimonMed Imaging - Kyrene

    2.1(31 reviews)
    2.1 mi

    If I could give them 0 stars I would…read more I showed up on a Tuesday morning when they opened at 8:30 AM. There was no one there, but I still had to wait 30 minutes for them to call me back. My doctor had sent an electronic order over the afternoon prior. At first, I was told that the x-ray technician wasn't there that day but then she figured out that they were. They did not use my current order that my doctor had sent over. They used an order that was in the system from two years ago from a different doctor. I tried to get them to change it over the telephone, but they have outsourced their customer service department to India so it's impossible to get anything done. Just getting them to send it to my current doctor was a chore. I had to call my current doctors office to get them to call SimonMed and give them the order again verbally over the telephone. I then emailed Shannon, the girl who works at the front desk at SimonMed THREE times and she never once returned my email. She has no clue what she's doing. I watched as other customers came in for their appointment and were told that that technician wasn't in that day, but no one let the customer know. I would highly recommend that you go to a different imaging place. This place just does not have what it takes to run an efficient, competent and customer service, friendly office.

    Visited on 3/4/26 for an ultrasound; I had a great experience and wanted to leave a review. Both…read morethe receptionist and the specialist were very friendly, and the ultrasound itself was quick, easy, and comfortable. Thank you!

    Photos
    SimonMed Imaging - Kyrene

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    MDI Modern Diagnostic Imaging

    MDI Modern Diagnostic Imaging

    1.0(2 reviews)
    3.4 mi

    I agree with the above rating. The front staff is little to be desired. I waited a long time…read morealthough I had an appointment and was early. I waited for approximately 30 minutes. Also, I thought it was rude that they were speaking Spanish to one another, while those of us who may not know Spanish sit a listen. At that time they were not helping a patient with Spanish, they were speaking to one another. Then once I was called they had the wrong insurance for me and wrong doctor. When I finally expressed that I needed to leave without the MRI because I had to go to work, they called me. The tech was very nice and professional. Besides the tech I would not recommend going to them. Go to EVDI instead.

    I had a procedure at this location in March of this year. It took forever to get my results after…read morebeing told it would only be a couple of days. I can deal with that, but the billing department is the worst I have ever come across. They require you to pay an amount that they have come up with up front. After my insurance paid their portion, I had a refund due. I have been calling since April asking for my money. I get voicemail or it says the voicemail is full. I spoke to the supposed supervisor and was just told that he would add it to his to do list as well with no anticipation of when I would get my money. He just made excuses for the person handling the checking cutting. I will never go to this place again!

    Banner Imaging - diagnosticimaging - Updated May 2026

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