I genuinely feel so seen and heard here I love all their dermatologists and their workers in training everyone is kind and they don't take long to bring you back they don't rush you but don't waste your time and i cannot recommend them enough!! I have a lot of weird little issues and they never make me feel crazy for bringing them up! read more

Every time I come to this practice for anything from a skin check to a Mohs procedure it's a top notch experience! I've been coming here for ver 5 years and I cannot speak highly enough of this place! read more

Absolutely amazing staff from the front desk to the back rooms! From the dermatologist to the aestheticians! Couldn't ask for a better team. Do yourself a solid and get yourself some facial care by Kristi. And your annual skin check by Megan. You're in good hands! read more

That's it, I'm done with Saguaro. Lauren Ax charged us a ton of money for a procedure she told me was complementary and on her. I have switched dermatologists and have an appointment with another company tomorrow. This is a scammy company and I've given it enough chances. read more

Saguaro Dermatology - Mesa - Dermatologists Near Me - Mesa, Arizona

Booked an appt, gave ins info over the phone. Showed up and the phone agent hadn't entered any information. Front desk was not willing to help and let me walk out read more

Don't answer phone! On hold for more than 20 minutes and recording over and over. Got through earlier and they took my name and date of birth, put me on hold and never came back. Used to be good, but bought out and can't get ahold of anyone! Hangs up on you too! Dr was nice, but can't reach office to even make appointment!! read more

the billing department is absolutely awful. I called 3 times and they kept hanging up, not listening to my concern. They kept stating they gave me a refund but they charged my card and told me to contact my bank as "they know they refunded me" it took me about 6 times contacting them, speaking to the office who said I need to talk to the billing department after expressing I did not get answers and kept getting hung up on and finally am taking the lose. Will not use them again for this reason. read more

I'm scheduled a follow up appointment at 3 and of course show up a bit early to be respectful but the favor was not returned. The doctor was instead in the middle of surgery at the time of my appointment and i was not informed of the scheduling conflict until i had been waiting for quite some time. I was told to wait a few minutes but half an hour goes by and i finally decide to stop wasting my time and leave. The front desk didn't even know what to do and told me to wait a few more minutes. The doctor didn't apologize and call back for another half hour after so I know it wouldn't have been "just another few minutes". I hate to have my time wasted for nothing and that's exactly what happened. Very poor time management and communication. read more

Came in and saw Dr. Lauren Ax to get a few moles looked at and other issues and I can't recommend them enough! Dr. Lauren and her staff were phenomenal! She was so intelligent and explained everything super well and looked into all of my concerns and did not rush me at all. Her staff was hilarious and super kind as well! Thank you Dr. Lauren for taking such good care of me and my moles! read more

Cool place if yah get an appointment set up , been here a few times and every time I'm in da waiting room workers are at the desks by the constant ringing phones or on their phones . But yet I've been trying to get some one to answer since last Friday , it's now the following Thursday and the phone just rings and rings !!! I will be canceling my next appointment and taking my services elsewhere! read more

If I can give zero, I'll do. My first and last time here. I got charged $810 for the lab reading and which is outside of my network. All of them said the same thing that my insurance should cover. They should know that my insurance is only for local network in Arizona. I called Cigna and made sure this place is in my local network. All procedures have been done within the clinic. I have no idea why they sent my test to the lab in Texas?? Lots of lab in network here in Arizona. This was not under my control and I had no idea why they did that. Cigna and even the lab billing representative I called were asking the same questions.. why? They felt bad that I had to pay and that's why they have adjusted my charges to be in patient cash category which really helps me a lot. But why I have to end up paying on the carelessness mistakes this place caused. I read all the bad reviews and they are all legitimate to me based on my experience here. Sad! read more

Rushed, no explanation, just treated pretty poorly. Huge waste of money! Dr. Carsten Hamman shouldn't be training anyone! They were more interested in who referred me than anything else. Really awful! read more

I'm very self conscious about the skin I live in. Recent transplant from Chicago with some developing skin issues. Finding new Doctors can suck and had to rely on a friend's recommendation who visits a different office of theirs. My appointment was an easy and comfortable process from check-in to check-out. No paper forms- Thank you! I love a practice that embraces technology. Cool staff, non judgmental & very thorough. Went in with questions and left with answers without having to ask most questions. Worth a visit for sure! I'm more than pleased. read more

Came in for a mole removal and test because it was concerning and it was getting tugged and caught on by clothes. The doctor looked at it and said insurance won't remove it because it's cosmetic. I've never had a doctor do that, they have always removed the mole and sent it to get tested. I was in the office for not even a full 2 minutes and was charged my copay of $35. A month later I received a bill for $10. Went online and paid it. 3 months later I am now receiving another bill for $10. Not only did I waste my time and money going here, but I'm having to deal with a billing department that will not respond and keeps sending bills. read more

The sun is my nemesis in the sky. I have been to several dermatologists throughout my life and have not gone anywhere else since finding this place. I have been coming here for years and have been seriously amazed by all of my experiences. Dr. Dathan and Dr. Carsten are seriously good at their craft. I'm in my 30's and have already had a Mohs procedure on my face above my eyebrow and Dr. Thaler is a d*mn artisan! I was hoping for the whole Bond villain facial scar experience but the man robbed me of that because you cannot even tell. I don't leave tons of reviews and really have to be wowed consistently to leave one. I hesitate to write this because the wait times are minimal and I can get scheduled pretty quick. But I feel morally obligated to leave a review at this point. A seriously great practice! read more

Friendly and professional staff. Dr Moat performed a procedure on my lip. She gave excellent and straight forward information on what she was going to do , to remove some skin cancer from my lip. She was professional and made me feel secure and relieved. So far after a week and stitches removed today. It has been a smooth deal I followed her in instructions, post surgery. It seems to be healing as she said it would. I would definitely recommend, her as a surgeon. Upon meeting her, she looked very young. So I asked for her credentials, which she rattled off an impressive list of colleges and universities. I was very impressed with her professionalism. read more

Very welcoming and clean atmosphere. I have always felt welcome each time I have been here. Front desk ladies are always so nice and happy. Scheduling is always fast and easy and never a hassle. I have no complains about staff or doctors here. I have tried holistic botox in my forehead for migraines and have no complaints. read more

My son has been seeing Dr. Carsten at the Mesa location for years, and I couldn't be happier the quality of care. I would recommend seeing Dr. Carsten if you need a a regular dermatologist. read more

Very impressed with their service. I got a same day appointment with Dr Dathan Hamann. Compassionate, efficient service. I needed a small biopsy which was done at that same appointment. Got Rx and a follow up appointment scheduled for 3 months. Path report came back promptly (nothing horrible thank God). Staff is kind and efficient as well. read more

Unfortunately the worst filler result Ive ever had. Ive been getting lip filler for around 4-5 years now and after getting lip filler here my bottom lip is extremely crooked to the point that Ive had multiple people say things about it. Filler here was not cheap so having it end up wonky is no fun. My new dermatologist says I need my lip filler removed now and it can't be fixed with other filler. They also left a bad scar on me after removing a spot from my skin. People have literally stopped me asking what happened to my skin and its just the scar they left. read more

My husband and I both had appointments today with Dr. Carsten Hamann for skin cancer screenings. We were very impressed! The clinic was very clean, the staff friendly and professional. Dr. Hamann made us feel comfortable as he thoroughly checked our skin for issues. We will definitely return for annual checks. read more

Expensive and the dr has really bad manners. Paid 140 for a consultation for nothing more than 2 minutes of talk.

Over priced and unprofessional. Payed 150 for an acne consultation. The office failed to send my prescription to the pharmacist. I had to call back and wait another week for them to send it over. Then, I receive a nail lacquer instead of the correct prescription. They are an absolute mess, avoid at all costs! read more

I do not recommend this place at all. The doctor was adamant that I had syphilis even though he looked at me only for a minute and didn't run any other tests. And for being so adamant, he didn't prescribe any medication, just that I have blood work done. I went to another doctor and they confirmed immediately that I did not have syphilis and they were shocked at my experience at Saguaro Dermatology. This was the most time wasting and stress inducing experience. read more

I have had nothing but great experiences at this location in Mesa! The front desk staff are so kind and professional. The nurse who brings you back is always the same girl and she's always very pleasant. I have seen both derms and liked both of them very much. I have seen Dr. Dathan Hamann for myself and my son and he was so kind to my 7 year old who was super nervous. And just recently I returned and saw Dr Thaler and really like him too. His nurse who was with him was so nice and kind too. I can't say enough wonderful things about this practice. :) read more

I had a cyst on my face that my GP had cut into but had trouble with so I had an open wound on my face. I called Saguaro to schedule an appointment and after explaining my situation they were able to squeeze me in that day. Dr. Hamann was awesome! He explained every detail of the procedure he was about to perform and answered all my questions with thorough explanation. The procedure went as smooth as possible, the incisions he had to make were clean and the stitched wound looked like a plastic surgeon had performed the procedure. The scar is now barely visible, I couldn't be happier with the result. The office staff was also super friendly and accommodating. Saguaro Dermatology will be my dermatologist for the foreseeable future. read more

Many reasons. Very friendly and efficient staff. offive runs on time. Dr Thayer awesome at what he does He did many stitches on my Husband's face over time and his work is that of a plastic surgeon. No scars, no deformities. Some cuts were pretty deep and long! read more

After finding a suspicious spot on my husband's back, I scheduled an appt with Dr Hamann. We showed up at 8am and realized we had gotten the date wrong. They fit us in anyway and were very kind and patient about it. Dr Hamann was really friendly and upbeat. He was thorough and explained what to look for as far as skin/mole changes, etc. He answered our questions clearly and I left feeling comforted and assured that we would know what types of things to watch for in the future. He did zap a couple of spots that would've caused issues in the future - no pressure at all, explained the if this/then that and let us decide what to do. We made a follow up for a year out; definitely want to keep Dr Hamann as our doc. read more

I have had a few appointments here for medical and cosmetic reasons and overall experience has been great. Offices are clean and all staff and Dr. Hamman has been great. He listens and clearly explains what he's doing. Recommend! read more

Everyone was so nice and helpful! My appointment was at 8:00 AM and is was out by 8:20 AM!!!! Dr Hamann immediately came in and diagnosed my issues and gave me solutions to my problems! Do yourself and your skin a favor and come here! read more

There are doctors with medical training and a degree and then there is a doctor like Dr. Thaler who is a true patient advocate. From my very first visit it was evident my well-being his priority. Dr. Thaler was highly recommended to me and has exceeded everyone one of my expectations with his kindness, thoroughness, expertise, and care. I have had the honor of recommending him to others on numerous occasions, so complete is my trust and confidence in him. In addition, he has carefully selected a team that shares his commitment to his patients. I cannot not speak highly enough of the peace of mind I now have with Dr. Thaler overseeing my care. read more