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    Banner Imaging

    3.5 (21 reviews)
    Closed 7:30 am - 5:00 pm
    Updated 1 month ago

    Banner Imaging Photos

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    Waiting to check in
    Barbara L. A.

    These places are always a bit of a coin toss: it can be good or horrible. The intake for my MRI was fine, quick and efficient. Didn't wait too long after signing in so that was appreciated. Then things got a bit gnarly when I had to get undressed and put on a gown: I've been having MRIs, CTs and X-rays so often that maybe getting a "home" machine would be cheaper! Anyway the people were nice but it wasn't the usual calm experience like at SimonMed, I obviously am used to wearing only 100% cotton, no buttons or zippers, no jewelry etc. Omg what a problem they made, I won't be going to that location again unless I'm sedated or dying and it's the only one open. What has always been a breeze, in and out as soon as the imaging is done turned into a bad anxiety attack and a ruined day. Being treated lime I have no brain or understanding of these machines was offensive, and they turned everything around like these people tend to do. Rules are rules, for safety, yes, but being horrible to a patient and not caring to listen what is being said...really isn't conducive to a good visit. The receptionist that did my intake was very nice and friendly, thank you !

    Having an ultrasound done

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    3 months ago

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    8 months ago

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    6 months ago

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    1 year ago

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    7 months ago

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    7 months ago

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    5 months ago

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    11 months ago

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    4 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    Photo of Jenni K.
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    2 years ago

    Great customer service and everyone was very helpful with my appointment and also trying to get the iv in my arm

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    2 years ago

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    2 years ago

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    3 years ago

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    Ask the Community - Banner Imaging

    Review Highlights - Banner Imaging

    In addition, the facility is very clean from the waiting room to the changing rooms.

    Mentioned in 2 reviews

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    SimonMed Imaging - Spectrum - SW of Val Vista and Williamsfield 05/25

    SimonMed Imaging - Spectrum

    (245 reviews)

    I'll say each person I came into contact with were courteous, professional, and kind. I was there…read morefrom 8:30 to 11 ish to complete a series of x-rays. They kept me moving until everything was completed... I appreciated their professionalism & thoughtfulness. I'll go nowhere else for professional x-ray exams,, just SimonMed. Thank you SaraJane Thompson

    I had two procedures done in January. i had to pay over $600 out of pocket at the time of the…read moreprocedure. I had asked the desk clerk for a printout of the breakdown of charges for each procedure, my portion vs the insurance. He told me they couldn't do that and handed me a post it note with my portion of the two procedures, so two numbers, but no breakdown of the insurance portion or total procedure cost. When I got the insurance bill I realized they had overcharged me by almost double. I called to get a refund and was told 2-3 weeks. I Waited 4 weeks and called again. I was then told my refund had been issued that same day. Waited another 4 weeks and called back only to be told again that my refund was issued the day I was calling. Asked to speak to a supervisor who was no help. He couldn't explain why I had to call 3x and was told each time I'd have a refund in 2-3 weeks, nor was he able to guarantee this refund would be in my hands in 2-3 weeks, only that it should be. Here we are almost in May and they still owe me $315. Not sure why I they can't estimate closer than that in the first place as they had all my insurance info well in advance. It also should not take 4 months and at least 3 calls to get my refund. Horrible cust experience from the billing side. The only reason I gave them two stars instead of 1 is that the two people who performed my actual procedures were great. I do not recommend this business.

    EVDI Medical Imaging - Bone Density Testing

    EVDI Medical Imaging

    (7 reviews)

    Was referred to this location for an MRI (was having foot pain). My appointment time was at 8am and…read morethey told me to arrive 30 minutes early to fill out paperwork, so I did. Upon arrival, they gave me a one-page health survey to fill out, which I did and within 10 minutes they had called me back to the testing area. They had me put my purse into a locked locker (of which I held the key for), and took me into the MRI suite. They had me lay down on the table, and even gave me a blanket as it was a little chilly in the room. The MRI took about 15 minutes to complete and I was out of the office by 8:05am (just 5 minutes after my scheduled appointment time). Perfect. The employees were fabulous and I have zero complaints. Hope I dont have to go back for more testing, but if I do, I'll gladly go to this location.

    This place is odd. You get therefore your point in time and you sign in. Then you sit around for…read morewho knows how long until they call you up to then take your insurance information. Meanwhile the receptionists will sit gabbing away. What are they waiting on? The new usually move to the second waiting room or you could wait another 30 minutes or more. I don't get it. The South is pleasant but their system is broken. Why when I walk into the office and no one is at the check-in (everyone sitting around) and have to wait to go check in. Then you realize all these people are still waiting to be called up. Not happy. Its my 2nd time here and same same.

    SimonMed Imaging - North Gilbert Superstition - Dead cockroach in the waiting room - gross

    SimonMed Imaging - North Gilbert Superstition

    (60 reviews)

    7am appointment and they insisted I get there early, including texts at 5:30am to get there early!…read moreSo I arrive at 6:30am only to sit outside until 7am when they open. The office staff did not greet me, did not say good-morning, did not even acknowledge the fact that I've been standing outside. And they charged me more than what was quoted. Dead cockroach in the waiting room. 1 star is being generous.

    If you can avoid SimonMed and schedule anywhere else-- DO IT! Somehow they submitted 2 separate…read moreorders for different types of scans and didn't catch it until the day of my appointment. While in the waiting room, I was told I couldn't be seen for my CT until they can figure out what happened... which took an additional 5 days from original appointment date. CT itself was quick and pictures were uploaded to my portal the next day. However!! It has now been 4 days since my scan (and now the end of week) and a radiologist has not read my CT/sent off to my referring doctor. I called SimonMed today and was told my call cannot be redirected from their call center to the actual location which is frustrating because 9 out of 10 times call centers are absolutely NO help. Also was told I should expect results to be read in 7-10 business days... l There is no sense of urgency at this business and for someone who needs to get the process moving faster to schedule a much needed surgery... this is NOT a place I can recommend to anyone.

    Banner Imaging - diagnosticimaging - Updated May 2026

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