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Arizona Diagnostic Radiology - Gilbert

2.6 (33 reviews)
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Photo of Megan C.
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10 months ago

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6 months ago

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Steve K.

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10 days ago

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Steve K.

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5 months ago

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8 months ago

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11 months ago

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8 months ago

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Steve K.

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6 months ago

Friendly staff and nice facility but ran way late (45 mins) for a morning MRI which messed up the whole day of appointments for me.

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Steve K.

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1 year ago

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8 months ago

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8 months ago

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9 months ago

The receptionist was rude and just a horrible example of how a receptionist should act and behave.

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1 year ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

Great place. Results of tests are fast. Everyone is really nice and friendly. I had a ct scan at 9am and by noon I knew the results.

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4 years ago

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4 years ago

In and out quickly. Easy processing. Staff was friendly. I would recommend this place.

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

AZ Diagnostic in Glendale at St. Joseph's is awesome! Everyone is so helpful and Greg was wonderful to work with.

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4 years ago

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3 years ago

Everyone from the front office to Greg CT Tech were a pleasure to work with today. I was in and out in under 30min. Will use them again

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3 years ago

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4 years ago

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3 years ago

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Ask the Community - Arizona Diagnostic Radiology - Gilbert

Review Highlights - Arizona Diagnostic Radiology - Gilbert

I had a CT scan several weeks ago with Greg the CT tech he was wonderful.

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1.8(245 reviews)
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I'll say each person I came into contact with were courteous, professional, and kind. I was there…read morefrom 8:30 to 11 ish to complete a series of x-rays. They kept me moving until everything was completed... I appreciated their professionalism & thoughtfulness. I'll go nowhere else for professional x-ray exams,, just SimonMed. Thank you SaraJane Thompson

I had two procedures done in January. i had to pay over $600 out of pocket at the time of the…read moreprocedure. I had asked the desk clerk for a printout of the breakdown of charges for each procedure, my portion vs the insurance. He told me they couldn't do that and handed me a post it note with my portion of the two procedures, so two numbers, but no breakdown of the insurance portion or total procedure cost. When I got the insurance bill I realized they had overcharged me by almost double. I called to get a refund and was told 2-3 weeks. I Waited 4 weeks and called again. I was then told my refund had been issued that same day. Waited another 4 weeks and called back only to be told again that my refund was issued the day I was calling. Asked to speak to a supervisor who was no help. He couldn't explain why I had to call 3x and was told each time I'd have a refund in 2-3 weeks, nor was he able to guarantee this refund would be in my hands in 2-3 weeks, only that it should be. Here we are almost in May and they still owe me $315. Not sure why I they can't estimate closer than that in the first place as they had all my insurance info well in advance. It also should not take 4 months and at least 3 calls to get my refund. Horrible cust experience from the billing side. The only reason I gave them two stars instead of 1 is that the two people who performed my actual procedures were great. I do not recommend this business.

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SimonMed Imaging - Rome Towers - I was appreciative when I was given this information but that was destroyed when I was lied to on my next visit.

SimonMed Imaging - Rome Towers

2.1(57 reviews)
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There is dirty furniture through out the waiting area I compared pictures the same dirty spots from…read morethe last time I was in here and I'll say the staff okay in front this time. Maybe they need a new operations or facilities manager? Or maybe just a manager. Then I had my procedure today with a woman whose name was Jenny and she absolutely made my day. She was skilled, professional, polite, friendly, kiind and definitely shines. She's the kind of employee a company needs. Jenny gets five stars for doing an amazing job. Simon med needs to take care of their facilities and teach Customer Service at the front desk.

Never, ever, ever do business with SimonMed. 1. They make…read moreimaging appointments BEFORE receiving approval from health insurance for the imaging. If the approval isn't received before the appointment, they will cancel the appointment and then text you until you call in to reschedule. 2. When you call back to reschedule, you have to explain everything all over again and you usually get different prep insructions for the same image request. 3. When you try to use their website, you can't use your cell phone number for a second account. I was my husband's caregiver and now I am my mother's and they won't let her have an account because I have the same cell phone number. Why ANY company would make a phone number a key database field is beyond me. 4. The online chat leads you only to FAQ pages...not to a person who can actually help you.

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Arizona Diagnostic Radiology - Gilbert - radiologists - Updated May 2026

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