The billing department is atrocious. They have sent me 2 first time bills this t year. One in may for service in September of last year and another in June for a visit in August of last year. I called the billing dept at 430
Pm. At 500pm they said you have reached us after hours call tomorrow. No way to leave a voice mail or request a call after 30 mini on hold. Wait 30 minutes on hold is also ridiculous. Then I called the office to ask to speak to a manager. 4 hours later still no call back. read more