I have been a patient at APTC for at least four years. I have had epidurals, nerve ablations and…read morepain management. I've had CRPS, osteoarthritis, multiple herniated discs both cervical and lumbar and chronic migraines. In short, I'm a hot mess. I primarily see Dr. Nasser and NP, Amelia Campbell and their attention to my concerns and thoroughness has been incredible. When I was in PT trying to avoid spinal fusion, I mentioned how painful it was, I know PT can hurt, I've had both hips and knees replaced. However, when I told Amelia I was leaving PT crying she sat me down and encouraged me to remember that while it can be uncomfortable, what l was experiencing could be doing more harm than good. She also said it could just be a bad fit and maybe I could see a different provider as there are many approaches to PT. The extra ten minutes she spent with me helped me remember to self advocate. Anyway, she cared and her advice was very helpful. The office staff are efficient, friendly and kind. In all the years I've been there, they've only run behind one or two times. I highly recommend them.

It was pouring rain the morning!! I arrived at 7:30am…read moresoaking wet due to doors by back parking lot said to go thru courtyard. Well this so called courtyard was not covered! I was Not only person who came in soaked. Signed in asked for paper towels so we could dry off. Told NO as she poined to a box of Kleenex!! This was strike one. I sat in wet clothes and shoes for over 2.5hrs. Met with Dr Ray who didn't even look at my feet or do the pin test on my feet! Zeroed in on my neuropathy then started explaining about a very expensive surgery that is covered by medicare! Stike two! Then sent me to another room to fill out more paperwork. Wanted MRI of my spin, see a phycologist, Ekg, all of this as I was soaking wet! Not offer a gown or anything to get warm! Strike three! Not impressed with this place at all. I ended up sick for over 10 days. Called and cancelled everything with them. Horrible place

I thought that this place cared but clearly they do not. I waited a week for something to come…read moreback. They never communicated with me during that week. Oh they also said I'm going in for a surgery? Yeah no surgery that I know of. So I am cutting ties with this place due to their lack of care and communication. 300 dollars to be sedated for 20 ish minutes. Just done. To clarify I was getting injections at this place and last year it was reasonable at 200 dollars. I know insurance changes etc. But 300 dollars for 20 minutes of sedation just seems extreme. Also, they did not even seem to care about withdrawals. I honestly thought this place cared about me and my health but with their lack of communication and setting me up for surgeries that I wasn't even privy to just sounds bad in my head.

I was in an accident last October, Finally I was introduced to Saguaro Pain Clinic. My spine was…read moreinjured. I can say going from a 10 - 7 and now nothing. I recommend giving them a visit

I'd give no stars if offered. i thought at first Dr. Karp was great, but never heard back from…read morehim or his office. They were responsive when I was working with a lawyer, afterwards not at all. I have been three times and despite several call backs, there is never any follow up. My personal opinion? They only cater to those who have been injured and have an open case.

Don't listen. PT dont solve everything. Especially when you have already been doing it all. Xray…read moredont show anything but she ordered a MRI of a spot that won't show when PT wanted to add the part that's actually effected she just said " go to PT for 6 weeks. Money game! She is not great. I wouldn't recommend her for anything.​

I came to restore health seeking stem cell therapy. I discussed my injuries with Dr. Morris and…read moretold him I heard a lot of good things about stem cell treatment. They requested a mri and reviewed my images and scheduled me for what I thought was stem cells but the day before the procedure Dr. Morris made mention of treating my blood and injecting it into my injured areas. I told dr Morris that did not sound like stem cells and what he was talking about. I was already hyped about getting stem cell treatment and was excited about results i was hearing. He told me oh well this is vcell therapy and its new but we are seeing very good results even better than stem cells. I reluctantly proceeded to allow him to do the treatment. The cost was over 7 thousand dollars and after consulting another stem cell doctor he informed me that i had just paid for a overpriced prp spin off. He recommended i confront Dr Morris and i did just that. I told him i was not happy that he mislead me into doing v cell treatment. He agreed to do the actual stem cell therapy at what he claimed was his cost. The day of the procedure i was instructed to fast. I was getting a combination of a IV treatment of stem cells and a additional iv therapy they recommended and stem cell site injury injections. During the iv they asked me to stand so I could be moved to another station of the office. I told the nurses I did not feel well and they persisted to stand me up to move me. When I tried to stand i immediately passed out and fell backwards to the floor striking my head on the ground. I still was in the middle of stem cell iv treatment and im not sure if they removed it or it was ripped from my arm during the fall. I woke to the nurses holding my legs up. I had a abrasion and lump on the back of my head and was very dizzy. They asked if I wanted to proceed and dr. Morris made jokes that if I didn't he would charge me for more stem cells since he had already thawed out some for my procedure and they could not be re-frozen. He claimed he keeps them in his office which was also a red flag as other doctors I had inquired with mentioned they have to be stored at a special facility and are delivered the day of procedures. I told him I wanted to proceed but when i layed on the table face down to have the spine injections done my nose immediately began to bleed. Dr Morris then called emergency services. I told them I was dizzy and lethargic and they checked my blood sugar and said it had fallen dangerously low. They gave me glucose and got mt blood sugar up so they released me back to Dr Morris care. He said we could not proceed with the injections and I would have to come back at a later date. Dr Morris put his profit over my best interest and what I initially requested. My injuries have not improved since the stem cell procedure and I question weather i was administered the complete treatment due to the passing out and head injury i suffered. I recently requested my medical report wich they kept trying to email me quick notes. I had to demand the entire report with nurses notes. In my report dr Morris mis stated that my fall was " assisted". He also put in my report that I requested to stand up because my back was hurting. These are not just false facts but outrite lies. when i called in and confronted him about the incorrect documentation he claimed i was lucky i didnt hurt one of his nurses when i past out and fell! I also noticed that Dr. Morris went through my chart on Jan 28, and edited the day of the incident. When i called for the original documents the office staff claimed they were working on retrieving them only to wait over 2 weeks for them to tell me to have my attorney contact them. Now i am contacting the medical board and seeking legal means to recoup losses and damages. I would strongly advise anyone with similar experience to contact medical board and seek legal counsel immediately. I strongly advise against seeking treatment at this practice for the dishonesty, unprofessionalism, breach of duty and malpractice. I am currently filing a civil judgment against Restore health and i have filed a complaint with the medical board. Anyone who has had similar situations with this business i suggest you do the same. If you try to look up his business with the corporations commission it also shows his business is inactive? This is more red flags

I came to restore health seeking stem cell therapy. I discussed my injuries with Dr. Morris and…read moretold him I heard a lot of good things about stem cell treatment. They requested a mri and reviewed my images and scheduled me for what I thought was stem cells but the day before the procedure Dr. Morris made mention of treating my blood and injecting it into my injured areas. I told dr Morris that was not the treatment i wanted. I was already hyped about getting stem cell treatment and was excited about results i was hearing. He told me this is Vcell therapy and its new but we are seeing very good results even better than stem cells. I reluctantly proceeded to allow him to do the treatment. The cost was over 7 thousand dollars and after consulting another stem cell doctor he informed me that i had just paid for a overpriced prp spin off. He recommended i confront Dr Morris and i did just that. I told him i was not happy that he mislead me into doing Vcell treatment. He agreed to do the actual stem cell therapy at what he claimed was his cost. The day of the procedure i was instructed to fast. I was getting a combination of a IV treatment of stem cells and a additional iv therapy they recommended and stem cell site injury injections. During the iv staff asked me to stand so I could be moved to another station of the office. I told them I did not feel well and they persisted to stand me up to move me. When I tried to stand i immediately passed out and fell backwards to the floor striking my head on the ground. I still was in the middle of stem cell iv treatment and im not sure if they removed it or it was ripped from my arm during the fall. I woke to the nurses holding my legs up. I had a abrasion and lump on the back of my head and concussed. They asked if I wanted to proceed and dr. Morris made jokes that if I didn't he would charge me for more stem cells since he had already thawed some out for my procedure and they could not be re-frozen. He claimed he keeps them in his office which was also a red flag as other doctors I had inquired with mentioned they have to be stored at a special facility and are delivered the day of procedures. I told him I wanted to proceed but when i layed on the table face down to have the spine injections done my nose immediately began to bleed. Dr Morris then called emergency services. I told them I was dizzy and nauseous. They checked my blood sugar and said it had fallen dangerously low. They gave me glucose and got mt blood sugar up so they released me back to Dr Morris care. He said we could not proceed with the injections and I would have to come back at a later date. My injuries have not improved since the stem cell procedure and I question weather i was administered the complete treatment due to the passing out and head injury i suffered. I recently requested my medical report. They kept trying to email me quick notes. I had to demand the entire report with nurses notes. In my report dr Morris mis stated that my fall was " assisted". He also put in my report that I requested to stand up because my back was hurting. These are not just false facts but falsifying medical records. when i called in and confronted him about the incorrect documentation he gaslighted me and claimed i was lucky i didnt hurt one of his nurses when i past out and fell as though it was my fault! I also noticed that Dr. Morris went through my chart on Jan 28, and edited the day of the incident. When i called for the original documents the office staff claimed they were working on retrieving them only to wait over 2 weeks for them to tell me to have my attorney contact them. Now i am contacting the Naturopathic board and seeking legal means to recoup losses and damages. I strongly advise against seeking treatment at this practice for the dishonesty, unprofessionalism, breach of fiduciary duty and malpractice. I have recordings and documents to back up my claims. The time stamps show he spent hrs editing my medical record. If you had a similar experience contact Naturopathic Board.

The billing department is atrocious. They have sent me 2 first time bills this t year. One in may…read morefor service in September of last year and another in June for a visit in August of last year. I called the billing dept at 430 Pm. At 500pm they said you have reached us after hours call tomorrow. No way to leave a voice mail or request a call after 30 mini on hold. Wait 30 minutes on hold is also ridiculous. Then I called the office to ask to speak to a manager. 4 hours later still no call back.

Over the last 3.5 years I have been to see 47 doctors for various reasons and the ones I've used…read moreregularly are all top doctors in their fields of practice. I was very impressed with the very well coordinated staff there today. They asked me what I would like to see happen today then made it happen and not in the usual 60-90 day window. 2 weeks is what they did for me for my next appointment. Living with 6 degenerated discs is no fun and they got that without me having to express that to them in detail. I think I will be there to stay. Thank you

Today I had another hip injection, and from the front desk to the Assistants to Dr Malik it was a…read morecomforting experience. Positivity and professionalism was thru the roof!! To come in for pain treatment and leave with a smile was great. I cannot say enough

Extremely Disappointing Experience - Elite Pain and Spine Institute…read more I had an 8:30 a.m. appointment at Elite Pain and Spine Institute. I arrived at 8:00 a.m., completed all the new patient paperwork, and prepaid for my visit. Unfortunately, my experience was extremely disappointing. As someone who has worked in the medical field, I understand how scheduling works. I know that appointments can run behind, unexpected situations arise, and patients sometimes require additional time. I have patience and understand the realities of running a medical practice. However, what happened during my visit was unacceptable. I waited until approximately 8:55 a.m. before my name was called. Another patient with the same appointment time was also called, and we were taken into separate rooms. They proceeded to see the other patient while I continued waiting. Eventually, someone came into my room and simply repeated the same information I had already provided on my paperwork. Afterward, she told me the doctor would be back shortly. I continued waiting until 9:15 a.m., at which point I had still not seen the doctor. I finally decided I had waited long enough and walked out. When I requested a refund, I was told I would have to wait because the payment had been processed through a corporate account. As someone in the medical field, I understand delays. What I do not understand is the lack of communication, consideration, and respect for a patient's time. If the office was running behind, a simple explanation and an estimated wait time would have been appreciated. Instead, I was left sitting in a room with no meaningful update. I also learned a valuable lesson: I will never prepay for a medical appointment again. This was an extremely disappointing first experience. I expect better from a medical practice, and I will not be returning. I hope management takes this review seriously and looks at how appointments are scheduled, how delays are communicated, and how refunds are handled. Patients deserve the same courtesy and professionalism that medical offices expect from them. Paula Union

Worst care I've ever received. I'm disabled and Dr. Wongs team dropped me on my face after a…read moreprocedure and he never followed up to check on me. Instead he continues to ignore me by transferring me to another doctor who is also terrible. She shows up to work sick, has an attitude and won't offer telehealth when I'm unable to travel well. I highly do not recommend.

I saw Dr. Wong the other day for the first time. He is amazing. He cares and explains everything…read morevery well. Thank you Dr. Wong.

I have been taking pain medication for arthritis in my knees for over 10 years.I was so grateful…read morethe day I found Dr. Reader. He, along with his lovely wife Helen and sweet sweet Barbara have completely changed my life. I was a prisoner to pain medicine and Dr. Reader and staff set me free! From the very first call with Barbara, to the hug Helen greeted me with and then the in depth consultation with Dr. Reader I knew I was in the right place. There is no judgement, just understanding. I would recommend this office to anyone!

From the owner: Our goal is to provide relief from dependency on pain medications and other drug addictions. We…read moreprovide a bridge to freedom from opiates. We offer discrete help from compassionate care givers. Our early and late hours avoid unnecessary questions at work. The process includes counseling and coping skills in addition to medication.

I was a patient here for approximately ten years before the practice broke up. I had a different…read moredoctor and two previous physician assistants prior to the break up. Dr Boyaji took over the Mesa office and that's where I chose to stay due to the location. He is a kind, caring and very smart doctor. The physician assistant whom took over care wasn't as thorough as the previous one, taking just a minute or two for a telehealth visit. My problem began around October 2024 or thereabout as pharmacies were beginning to have problems filling pain prescriptions. This office will not allow you to fill before your very last day and mine always fell on a Thursday. Couldn't call the pharmacy till Thursday to find they didn't have my drug available! Then it was up to me to call pharmacies to find where it was available. This office closed early on Friday so if you couldn't find the drug, you have none till usually Tuesday and as a pain patient, this is unacceptable. It happened 4 months in a row either the RX was sent to the wrong pharmacy, sent to the right pharmacy with the wrong amount of days, ten instead of 30 and it was just a mess. I finally asked to speak to the office manager who then told me to find a new doctor! She said they had other patients and weren't sitting there waiting for me to call with my issues or they weren't going to call my pharmacy to see what other medications they could prescribe instead. How's that for helping a long time patient? Half their staff left during 2024, three of them confided in me it was due to this office manager. After years of being a dedicated patient, I couldn't believe I was being told to walk. Oh, and in December, the doctor had a Telephone call appointment with me and he too was upset with me saying I had bothered his staff. I have no clue what was put in the notes but when you take pain meds twice a day then run out from Thursday through Tuesday, you too would be upset. I felt like nobody cared about me, although I tried to keep my cool yet still be firm in my calls. This all said, the doctor is still a VERY good doctor. He needs to do something abt his office manager because I have seen reviews elsewhere that I'm not the only patient she told to leave! She is losing his patients for him.

Everything went good for the first appointment and first shot. They scheduled the 2nd shot 2…read moreweeks later.

Dr. Ranson is an exceptional and compassionate resource for pain management. He and his staff have…read morealways been proactive and supportive while treating my husband. Yesterday, was a patient with Dr. Ranson, He completed a procedure in response to a spinal fracture. It was a minor procedure, but the level of expertise and confidence that I witnessed put me totally at ease. Dr. Ranson is extremely articulate and in command of every aspect of excellence in communication. His experience is evident and his diagnostic skills are exceptional. He zeroes in on the problem with incredible accuracy and speed. During the many times Dr. Ranson has treated us, we have not had a moment of concern. We know we're in the best possible hands!

I've seen Dr Ranson and Dr Dance for over 5 years! Best…read morepain med doc. Love the staff!!