I was a walk in at 9am. I waited, maybe, 5. inures and was greeted by a delightful blessing named…read moreTye. She was kind and happy, and did a great job finding my vein on the first, painless try. She spoke kindly to me and I actually think we could be good friends if given the chance. Tye is a blessing to Sonora Quest, and to Mesa! Thank you!

You need to get rid of your people working on the front or side desk. Very unfriendly like she…read morethinks she's entitled. Sonora Q is a huge company but please try to hire people who respects patients. U wanted to take a picture of her but I still have a little respect left. On the brighter and perfect side of it all, the phlebotomist was superb, very professional and i would give him 10/10.

BEWARE: I DO NOT RECOMMEND! My husband has been referred to NeuroDiagnosic Labs at the Dunlap…read morelocation for a 72 hour EEG. The first available appointment was scheduled almost 2 months out since they indicated only two offices perform this type of testing and they had nothing sooner. Three weeks before the appointment, we received a phone call that the Phoenix office equipment was inoperable, and the appointment would need to be rescheduled. The next available appointment was scheduled a week out indicating the Mesa office almost an hour from us does have an opening. We took it so we can get the information needed and have it available for the doctor to review by the next doctor's appointment. We drive an hour to the Mesa office on the day of the appointment and arrived early and waited for the office to open. The office doors opened slightly before 7:30. When we walked in to check in, we were advised the appointment had been made in error and that it was cancelled. I attempted to explain how my husband has a brain clot that is worsening and asked for anything available. The woman at the desk indicated we would have to call to reschedule. I told her we drove an hour to be there. She said she drove an hour to get to work. She gets paid to be there. We got nothing. We will not be allowing them a 3rd attempt to make things right since they could care less about the patient or the patient experience and apparently have too much business that they have no appointments for months out. They could have messaged us Friday to save us the trouble of driving an hour for no reason. They did not. His appointment was scheduled for 9th at 7:30. After we arrived back home on the 9th a text was received at 8:17 indicating the appointment was cancelled. If a patient is late, they could be charged a no-show fee. What are the consequences for them not delivering timely service? What can be done to hold them accountable? I DO NOT RECOMMEND NEURODIAGNOSTICS LABS. DO NOT WASTE YOUR TIME!

Personally, this is another one of the Phoenix area clinics that discriminates against age. They do…read morenot answer their phone and do not return calls left on voice mail. Find another service.

I have been to this location twice and received great service. I saw the NP Debra Herrington and…read moreshe was pleasant and addressed all my concerns. Had labs drawn by Ashley and she was polite and professional. They also sentenced referral over for me to a specialist the same day. I enjoy making myself a cup of coffee while I wait to be called back. Will continue to utilize this office for my routine medical needs.

There are the most incompetent doctors office ever. They scheduled me an appointment the canceled…read moreit and said that I canceled it. They are only interested in money and not they patient. don't go there unless you are ready for a lot of frustration and pain. They rely on outsourced office help to save money. And it shows. So awful.

Good care, nice staff. Convienet location. Easy to schedule. I hate to addmore..............read more

The staff is consistently friendly and efficient. Always courteous…read more Cigna continues to be an excellent choice for medical services.

Surprised this company is doing well. It should be gone out of business! They handled my billing…read moreterribly wrong, their office submitted the claims with incorrect member ID, thus got rejected by the insurance company. I contacted Labcorp numerous times without resolve. It was very frustrating. Months later, they still insist not to resubmit the claims with the correct member ID. Do they really care about getting paid? Guess not.

I've been here 4 times in the past two months. Unfortunately for the same tests. The first time I…read morenaively thought the lab requests that my pcp's office sent to lab Corp would be on file and I could simply schedule an appointment and have the specimens drawn - nope. Apparently this is not a isolated event, as other patrons were told the same. The next time I came I had the lab requests in paper form. But apparently the lesson at the desk felt that I only needed certain tests drawn not all that were on the lab forms. So when I returned to the pcp there was missing results that just simply weren't entered to be done on the specimens provided. Third time, I signed in using their check in iPad only to not be called up until I went to the desk and then be told to go back to the check in kiosk again and wait some more. Forth time I came prepared, had paperwork, ear buds, and plenty of time to waste waiting as each time I've tried to get an appointment online it's a 2 week wait. I would strongly recommend using Sonora quest if your hmo pays for it, as I thought they were bad but lab Corp certainly had lowered the bar..

Tomorrow will be the third time we have had to return to this facility in Anthem, AZ for simple…read moreblood tests. The first return was because the tech did not draw enough blood to do the test. This time we had to return because they did not perform one of the ordered tests. Tech did not seem to know what or how to use the computer to do and took a long time just to find the blood order. There was no person at reception and we had to wait for somebody to appear from the back to gain entry. Disappointed since the facility was suggested by my doctor's office. Overall unprofessional and disappointing. In addition, we received a bill from a collection agency for a bill before we made our first visit. We had not used this facility before. Don't use this place.

I was just in here again for blood work and they never disappoint. I have been coming here for…read moreyears, and they always make me feel very comfortable. Special thanks this time to Vivian. Very Experienced staff and always know what is needed to be done. I am cared for professionally and always cared for in a very nice way.

I've been to worse Labcorps, i like my regular phlebotomist here she's very good and that's why i…read morestay with this one. The front desk is a different story, the regular lady is usually pretty rude and yesterday they had a younger girl with white and purple hair who was also rude. It's like they don't realize they're dealing with people who are getting bloodwork, no one wants to have to get bloodwork, best case scenario it's routine yearly stuff but I've often had to get bloodwork to continue getting different medications, to rule in or out things like cancer, etc all things that are already anxiety causing. No one needs to be treated poorly by a front desk person at a box place. This time though was extra special since they decorated for Easter...i don't mind bunnies, flowers, etc but I'm 0% religious and didn't really appreciate having it shoved in my face.

I'm a regular at Sonoran quest but since my company paid for my wellness exam that included…read morebloodwork, I went to Labcorp yesterday. The employees were less than moderately friendly and they were super busy too. One thing I liked is that it shows your initials on TV screen for all the walk-in's and appointments. I had an appointment but didn't seem to make a difference as they got me in 30 minutes after my scheduled appointment.

I took my 10-year-old in for his first blood draw this morning. We arrived around 7 a.m. without an…read moreappointment, so there was a bit of a wait--which was expected. Theresa called us back, and she was absolutely wonderful. She kept my son engaged the entire time and answered all of his questions in a way that made him feel comfortable and informed. He was pretty nervous going in, but she turned it into a really positive experience for him. I'm so grateful for her kindness and professionalism--she made what could have been a stressful situation so much easier for both of us.

Horrible care they have a kiosk and nobody is at the counter to answer questions when you can't…read morefind the appointment in there poor quality system. If you can find a person they say they'll check and just walk away. At least a third of the time the system doesn't show your appointment. Adding to the overall bad service they are rude and basically blame it on you. This is a company I wish you could give negative numbers to!

DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.

Went here for an early gender test. They told me 2-4 business days for results. I called on day 3…read morewith concern I hadn't received confirmation they had my labs and were working on results. I called again today on day 4 twice and they finally call back and said they lost my blood in a snowstorm. Requiring a redraw and another 2-4 days. No option to expedite my re-draw. So I cancelled and got a refund. Would rather go to Reveal 3/D in Gilbert for early gender test while pregnant.