Today 7/23/2026 I was at the Recker and Brown Rd. For my blood draw appointment. I had Alex as my…read moretech and he was awesome. First time ever I felt no pain and was not left with any bruising. I wish I could request him every time I need blood work done.

I had a highly disappointing experience at Sonora Quest Laboratories today at their 6106 E. Brown…read morelocation. Despite my scheduled appointment and following all the instructions like fasting and bringing my lab orders. I was refused a basic blood draw simply because they were missing a minor detail about where to send the results. I offered a simple workaround, but they refused and told me to come back another time. It's really frustrating that I had to rearrange my day for something that should be basic administrative work on their end, and not something the patient should be taking care of. Disappointing service.

Really poor customer service. Went in and the waiting room was extremely hot, the door was propped…read moreopen. Asked a lady who came to the front desk, Latisha (I think her name was, heavy set African American woman with glasses) why it was so hot. She got a huge attitude while standing in an air conditioned area. They made 0 accommodations for the lack of temperature control. There were no Fans, no offerings of water nothing! Just heat and attitude. Response: You had an attitude like you were the one sweating in the lobby. Yes I called you something along the lines of being difficult (no cussing, no body shaming, no commitments on that ratty synthetic wig you had on, nothing). If you are the owner of this business you should really think about how you talk to people. Yes my business was taken elsewhere. I hope this review also sends people where their business will be appreciated. Just because others won't stand up and say something doesn't mean that it's ok the way you treat and speak to people. Good day.

I've used Quick Health Test Services multiple times over the last two years and they are awesome!…read moreI've been to other labs and the wait is terrible and phlebotomists sometimes have a hard time finding my small veins. But QHTS is always fast and efficient! Latasha is great to work with and gets me in and out. I doubt I will ever use another lab because this is now my go to. Definitely check them out! Easy to book online or give them a call. Thank you, Latasha, for your help and the wonderful practice you've created! See you next time!

I had a very disappointing experience at this office…read more Before my appointment, I called to ask if I could be billed later for the visit, and I was told that it would be fine. Based on that information, I took time off work and kept my appointment. When I arrived, I was told that I could not be billed later and that the information I had been given over the phone was incorrect. I explained that someone should be held accountable for giving patients inaccurate information, especially when patients take time off work based on what they're told. When I said that whoever gave me the incorrect information should be corrected so this wouldn't happen to other patients, the front desk employee suddenly handed me the phone and said, "Here, you talk to them." I declined because it wasn't my responsibility as the patient to confront or correct another employee. I was simply asking the office to address the mistake internally. Instead of acknowledging the error, I was then told, "You can always reschedule," which was not a solution after I had already made arrangements to be there. After my payment was made, the office manager came into the testing room while I was with the technician. I tried to de-escalate the situation by saying, "I'm sorry, I wasn't trying to get upset or mad. I was just told this over the phone." She replied, "I don't want to get mad either." I perceived that comment as threatening, which is why I responded, "Is that a challenge?" As the patient, I found the interaction intimidating and inappropriate. I reminded her that I was the patient and asked her to leave so I could finish my appointment. I do want to point out that the technician who performed my VNG test was professional and courteous. My concerns are not with the technician but with the way the front office handled the situation. Based on my experience, the front office demonstrated a lack of training, professionalism, and accountability. While I was there, it also appeared that other patients were experiencing issues with how the front office was handling things. Mistakes happen, but professionalism is measured by how those mistakes are handled. Unfortunately, instead of acknowledging the error and working toward a resolution, I left feeling dismissed, intimidated, and disappointed with the overall experience.

Incredibly frustrated and disappointed with my experience here. I was referred here to do a sleep…read moredeprived EEG on a Tuesday afternoon. I didn't sleep most of the night to prepare for this appointment, only to be called at 8am that day that they had no technician scheduled, and that it would need to be rescheduled to later in the week. This rescheduled appointment was cancelled for me last minute as well, so I sleep deprived myself twice for no reason. Both times this should have been communicated to me sooner, before I had already struggled through a full night of little rest.

I go to this clinic because my insurance is accepted here. I was looking for a doctor and they had…read moreone that was accepting new patients. The clinic is located in a strip mall and is easy to find. The automated answer system is not so easy to navigate. There is a long introduction to the clinic before you get to hear which number to push to reach the person you want to talk to. T came in for a physical. The appointment was early and I had to wait 20 minutes past the appointed time to get in to an exam room, but as we all know that's just how doctors offices are. I saw the doctor and was out in less than a half hour. The doctor was pleasant and genuinely concerned about my health. She wanted lab work done, but I didn't know I was supposed to fast so I had to re-schedule that. The office staff was helpful and courteous. I received a call from the nurse to discuss my lab results. She made sure I understood everything and answered all my questions. Over all I am satisfied with this clinic and will continue to be a patient here.

Good care, nice staff. Convienet location. Easy to schedule. I hate to addmore..............read more

I would like for this establishment and their employees to get some kudos. They are very…read moreprofessional and courteous. Best of all they know exactly how to draw blood with no problems at all. I barely ever even feel the needle going in. I'm usually in and out within a few minutes. I will never go anywhere else unless my insurance doesn't allow it.

I am extremely dissatisfied with my recent experience. I scheduled an appointment online, and the…read moreconfirmation email said I could check in online and receive a text when my lab personnel were available. After waiting 15 minutes in my vehicle, I went inside and waited another 15 minutes before approaching the staff. They informed me that I needed to check in at the kiosk. By then, my appointment was already 25 minutes past, even though I arrived 10 minutes early. I arrived at the facility at 7:05 for my 7:15 appointment and checked in through my phone, but after going to the kiosk at 7:40, I was told that, because I was late, I would be treated as a walk-in. To clarify, I was not late--I was early. I had to leave by 8:05 due to my schedule. It's misleading to advertise online check-in if it's not effectively implemented. I visit your lab frequently, often twice a month, and it's absurd that I have to submit my insurance card whenever I've already provided that information on your portal. The customer service I experienced was inadequate and lacking empathy. As a disabled person, walking is a significant challenge for me, and I'm currently dealing with mobility issues. While I have a wheelchair, I struggle to get it out of my vehicle without assistance, which further complicates matters. I recognize that LabCorp's time is valuable, but so is mine. I manage a large company and don't have the luxury of waiting an hour for lab work. Making an appointment should minimize wait times. Additionally, I called your customer service for assistance but never received a call back.

Awesome visit. Fast, clean, caring environment. Wow. Today not unlike others they showed up…read moreI greatness. Ling line but it went so quick. Showed up 1/2hr early snd there were 10 Online already. But 30 Min after opening all those original 10 were gone including me! Yay

I've been to a few Sonora Quests and they are all generally awful…read more You're going there for some form of medical care and as soon as you walk in you are greeted with the photo I have attached. A completely frosted window and a clip board to block the opening. I had an appointment yesterday 9/8 and was late due to my car not starting. That is on me i get but I get there and have to check in with the kiosk because nearly all Sonora Quests dislike you being able to speak to the staff directly if you have a question. Which happened to me at my last Sonora review at another location. I try to check in and it says that i was late and can now be a walk in. To wait it likely would have been over an hour plus. Thankfully one of the doors was open and i confirmed that i was truly checked in by asking a nurse that happened to be walking by, because it gives you a different "you're checked in" message" than normal. Which I confirmed later on the next day. I waited a bit but it was going to take over an hour to wait and I was 20 minutes late. It was late but certainly not 40 min +. Again, that's on me I get but still they are often late to call you back even when you have an appointment and you just have to accept this fact from every Sonora Quest. I decided not to wait and booked an appointment for 9/9. The office had far less people than yesterday and people were being called back quickly. I got their early today 11:35 for a noon appointment and they still called me back late. I'm going to request my PCP send my labs elsewhere. There is without failure always an issue at Sonora. Which if their corporate is fine to have all of their offices from what I've seen wither have a fully frosted glass and only kiosks to check in. 0 human interaction until you get called back, I can only imagine how bad it is for the workers. Like i say in another Sonora review one office that i used to go to in Mesa has the kiosks and No frosted glass. You can see the workers sending faxes, and grabbing prints and they will see you needing help that the kiosk can't offer and they will continue to grab prints like they don't see you. If that is the message from corporate based on their actions at these locations, then that tells you all you need to know.

This is the closest Lab Corp to me and I have always received great service with a smile. I usually…read morejust walk in. I have a few chronic illnesses so I come here quite often and I've only had to wait once and it was for about 30 mins. If you're on a tight schedule, I would recommend to make an appointment. The quality of care is great care everyone is kind.

I am so surprised by the bad reviews!…read more The front desk staff was very kind and patient. Shoutout to Crystal at the front desk for not making me feel like a pain. When I felt like I was being annoying, she was sweet and willing to help me every step of the way. She even made me laugh a couple times! And Rosa who took my bloodwork and preformed my breath test, was gentle and sweet. This was truly a shockingly good experience because I went to a different lab company the day before and I was so frustrated with them, I walked out. Oh and the screen in the wait room to show when you are next in line is a nice touch! The last place I went to, I sat in the waiting room for an hour after check in and was never acknowledge. A screen like that would have given me some reassurance that I wasn't being missed. Labcorp, thank you for not only opening on a Saturday, but for also hiring people who care about their patients.

I took my 10-year-old in for his first blood draw this morning. We arrived around 7 a.m. without an…read moreappointment, so there was a bit of a wait--which was expected. Theresa called us back, and she was absolutely wonderful. She kept my son engaged the entire time and answered all of his questions in a way that made him feel comfortable and informed. He was pretty nervous going in, but she turned it into a really positive experience for him. I'm so grateful for her kindness and professionalism--she made what could have been a stressful situation so much easier for both of us.

I went to this location today as it was the only one in my area that was able to accommodate me…read morequickly and at a good time for me. The staff was very friendly and came out a couple of times to let everyone know that they were about 10 - 15 minutes behind and that walk-ins could be delayed up to an hour. Very polite and a few people did leave but did not seem very upset as they left. I was called in about 20 minutes after my appointment time, and I was greeted and apologized to for the wait and it was fine. Bea was terrific as far as taking care of me and she was very patient and professional. I was very appreciative of her care for me. Just keep in mind that when it is busy, they are still there to help you. They do not deserve any grief. Appointments always work out for the best experience as far as I have seen. Bea was wonderful!!

Went here for a simple blood test. Service was fast and professional…read more I tried to get the same test run by Theranos at Walgreens but they wanted a doctors order and all sorts of private information, so I paid more and went here instead. The test I wanted was $49, results in email within 48 hours. I was in and out within twelve minutes. I was able to get this test run without a doc's order, which is no big deal. Some tests they offer are less or more expensive, they have a list. I paid cash and decided to get anonymous results in my email. The problem with Walgreens is they collect all sorts of private information which they can then sell to whomever. And if Walrgeens gets hacked, which eventually they will, your information is available worldwide. You should always be careful what information you provide to any company, doctor office or hospital. They do not really need your social security number. This place can run tests anonymously. Walgreens won't because they know the cash value of having all that data on you. Protect your information and identity. I'll make this business my go-to stop for all out patient blood work.

DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.